Breakfast, lunch, dinner served; Mexican cuisine

Reviews of Hotel La Villa de Zaragoza

2.5 out of 5
Hotel La Villa de Zaragoza
Av. Madero 1120 (between 7th & 8th), Zona Centro, Tijuana, BC

Reviews

7.8

Good

Rating 10 - Excellent. 152 out of 396 reviews" "
Rating 8 - Good. 122 out of 396 reviews" "
Rating 6 - Okay. 67 out of 396 reviews" "
Rating 4 - Poor. 29 out of 396 reviews" "
Rating 2 - Terrible. 26 out of 396 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mythilos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JB on 26 Mar 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JB on 9 Mar 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Mythilos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished the bottom rooms pretty nice.
Stayed 1 night in Feb 2024
Response from JB on 25 Feb 2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and appreciated our newly renovated rooms. We hope to see you again very soon.

10/10 Excellent

Ramon, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍👍👍
Stayed 3 nights in Dec 2023
Response from JB on 30 Jan 2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and hope to see you again very soon.

6/10 Okay

ROVERTO

Travelled with family
Liked: Cleanliness
Esta muy comodo ase falta que cambien los calentones estan biejos y no sirven
Stayed 1 night in Jan 2024
Response from JB on 23 Jan 2024
Thanks for taking the time to review us. We're glad to hear you enjoyed your stay and hope you can stay in one of our renovated rooms that has all new equipment. We are in the process of upgrading all our other rooms as well.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Villa de Zaragoza is my go to hotel when we visit Tijuana. The lication is perfect, one block from Revolution. Close to restaurants, coffe shops. The hotel also has a restaurant. Staff is friendly, attentive and there's always someone onsite. The rooms are spacious comfortable, showers are perfect and most of all. The TV is huge and there's so many channels to enjoy movies and shows when relaxing in the room. Overall, we highly recommend this Hotel, see you in February. James and E.M
Stayed 2 nights in Dec 2023
Response from JB on 4 Jan 2024
Thank you so much for the wonderful review. We love having you stay on a regular basis, and look forward to welcoming you back again very soon.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JB on 30 Dec 2023
Thanks for the 4 star review. We appreciate it and hope to see you again very soon.

6/10 Okay

MAIRA

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from JB on 15 Dec 2023
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
I like the quiet setting in central area but dogs barking nearby was not that great but i can live with that. I LIKED STAFF WHO WERE KIND AND HELPFUL AND SIMPLICITY OF ACCOMMODATIONS
Stayed 2 nights in Oct 2023
Response from JB on 24 Oct 2023
Thanks for the kind words about our staff. We are very fortunate to have them with us. We look forward to welcoming you back again very soon.

4/10 Poor

Robynjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in great location.
Stayed 1 night in Oct 2023
Response from JB on 17 Oct 2023
Hi,Thanks for the kind words about our property. Your description does not match the rating you gave us though.

10/10 Excellent

Marco

Travelled with partner
Liked: Amenities
The area and the closeness to all the Downtown area of Tijuana. Great room and secured parking lot.
Stayed 1 night in Oct 2023
Response from JB on 15 Oct 2023
Thanks for the 5 star review. We're so happy to hear our location worked well for you and we hope to see you again very soon.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from JB on 13 Oct 2023
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wanted bunk beds but they were not available.
Stayed 1 night in Sep 2023
Response from JB on 2 Oct 2023
Thanks for the 10 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

Adriana

Stayed 1 night in Sep 2023
Response from JB on 24 Oct 2023
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

8/10 Good

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Excellent stay,restaurant was very good, quiet
Stayed 3 nights in Sep 2023
Response from JB on 26 Sept 2023
We're so happy to hear you enjoyed your stay, and our restaurant. We hope your travels bring you back to us again very soon.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place. I prefer this place over others in the area.
Stayed 1 night in Sep 2023
Response from JB on 17 Sept 2023
We love having you and hope you come again very soon.

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to stay close to the Revolution good parking, they have security and the front desk clerk let us stay an extra two hours after check out time.
Stayed 1 night in Jun 2023
Response from JB on 16 Sept 2023
Thanks for sharing your experiences with us. We're so happy to hear you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so nice and well maintained.
Stayed 1 night in Aug 2023
Response from JB on 22 Aug 2023
Thanks for the 5 star review. We're so happy to hear you appreciated our renovations, and hope to see you again very soon.

10/10 Excellent

Rosa

Stayed 1 night in Aug 2023
Response from JB on 17 Aug 2023
Thanks for the 10 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from JB on 17 Aug 2023
Thanks for the 5 star review. We are so glad to hear you enjoyed your stay and hope to host you again very soon.

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from JB on 17 Aug 2023
Thanks for the 8 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times. Its quiet and close to everything. It's my goto hotel.
Stayed 1 night in Aug 2023
Response from JB on 13 Aug 2023
We're so glad to hear we are your go to hotel in Tijuana. We hope to see you again very soon.

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Recomend.
Stayed 1 night in Aug 2023
Response from JB on 7 Aug 2023
We're so happy to hear you enjoyed your stay and recommend us. We hope your travels bring you back to us again very soon.

6/10 Okay

Paul, Nipomo

Travelled with partner
Más o menos
Stayed 1 night in Jul 2023
Response from JB on 15 Jul 2023
Thanks for sharing your experiences with us. We always strive for 5 star reviews and would love to hear your thoughts on what it would take to get there.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from JB on 11 Jul 2023
Thanks for the 8 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really grateful we found this place, it was safe, comfortable, clean, convenient, affordable... just the perfect home base for our week in Tijuana. Thank you for providing us a great service.
Stayed 5 nights in Jun 2023
Response from JB on 27 Jun 2023
Thank you so much for the glowing review. We hope your travels bring you back to us again very soon.

10/10 Excellent

Erich

Stayed 2 nights in Jun 2023
Response from JB on 6 Jul 2023
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

6/10 Okay

Jesus

Travelled with family, Business traveller
Liked: Cleanliness
The security was unprofessional was intimidating and not helpful and friendly at all
Stayed 2 nights in Jun 2023
Response from JB on 22 Jun 2023
Thanks for sharing your experiences with us. We're sorry to hear about your issues with our security. They are an outside company, and we will be sure to speak to them immediately. We hope to see you again very soon.

10/10 Excellent

Ramon, Los Angeles

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from JB on 13 Jun 2023
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

8/10 Good

Jorge

Stayed 2 nights in May 2023
Response from JB on 27 Jun 2023
Thanks for the 4 star review. We appreciate it and look forward to welcoming you back again very soon.

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and friendly. Good value
Stayed 1 night in May 2023
Response from JB on 30 May 2023
Thanks for the 4 star review. We're so happy to hear you enjoyed your stay and found great value in our property. We hope to see you again very soon.

10/10 Excellent

Ali

Location and mote
Stayed 3 nights in May 2023
Response from JB on 27 May 2023
Thanks for the 5 star review. We appreciate it and so glad to hear you enjoyed your stay. We hope your travels bring you back to us again very soon.

8/10 Good

ANDREY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from JB on 23 May 2023
Thanks for the 8 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from JB on 17 May 2023
Thanks for the 10 star review. We're so happy to hear you enjoyed your stay and we hope to see you again very soon.

10/10 Excellent

Sabino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from JB on 19 Apr 2023
Thanks for the 10 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Jose

Stayed 1 night in Apr 2023
Response from JB on 17 May 2023
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

Michael, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, very peaceful quiet qnd away from all the club noise.
Stayed 1 night in Apr 2023
Response from JB on 19 Apr 2023
Thanks for the 5 star review. We're so happy to hear you had a peaceful stay and we look forward to seeing you again very soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I slept well. Enjoyed the location, near restaurants and shops. I will return to this hotel.
Stayed 1 night in Mar 2023
Response from JB on 28 Mar 2023
We're thrilled to hear you plan on staying with us again. We hope your next visit is much longer so you can enjoy all the area has to offer.

10/10 Excellent

Jon

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Mar 2023
Response from JB on 27 Mar 2023
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

2/10 Terrible

Justin

Stayed 5 nights in Feb 2023
Response from JB on 25 Mar 2023
We're sorry to hear we didn't meet your expectations. We'd love to hear what happened so we can make sure future guests are happy.

8/10 Good

Teiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to park the car and go to see Dr and restaurant.
Stayed 1 night in Mar 2023
Response from JB on 13 Mar 2023
We're so happy to hear you enjoy staying with us and look forward to seeing you on your next Dr. visit.

8/10 Good

Teiko

Stayed 1 night in Mar 2023
Response from JB on 27 Mar 2023
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

10/10 Excellent

TIMOTHY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Feb 2023
Response from JB on 28 Feb 2023
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Byron

Stayed 1 night in Feb 2023
Response from JB on 16 Mar 2023
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and we look forward to welcoming you back again very soon.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a nice clean room and it's always quiet.
Stayed 1 night in Feb 2023
Response from JB on 19 Feb 2023
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and look forward to welcoming you back again very soon.

8/10 Good

WILLIAM

Last Minute Hotel Stay
La Villa de Zaragoza is an older, but reliable hotel in Tijuana, that's a good option when on a budget, or for last minute trips. The location is ideal, and the hotel is quiet.
Stayed 1 night in Feb 2023
Response from JB on 14 Feb 2023
Thanks for the 8 star review. We're so happy to hear you enjoyed your stay and hope you can stay in one of our renovated rooms the next time you visit.

10/10 Excellent

Jesus

Stayed 2 nights in Feb 2023
Response from JB on 8 Mar 2023
Thanks for the 5 star review. We hope to see you again very soon.

6/10 Okay

Juan

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from JB on 30 Jan 2023
Thanks for taking the time to review us. We always strive for 5 star reviews and would love to hear your thoughts on what it would take to get there.

10/10 Excellent

Carlos

2/10 Terrible

arthur

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in the person told me I never made a reservation so had to find another hotel …. Saw the way he checks in people all by paper !! His system is prehistoric !!
Stayed 1 night in Dec 2022
Response from JB on 10 Jan 2023
Thanks for sharing your experiences with us. Our system to check in guests has nothing to do with the quality of our property. Most guests give us very high scores as you can see in the comments.