Pool
Check availability

Reviews of AmericInn by Wyndham Thief River Falls

2.5 out of 5
AmericInn by Wyndham Thief River Falls
1920 Hwy 59 SE, Thief River Falls, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 215 reviews" "
Rating 8 - Good. 72 out of 215 reviews" "
Rating 6 - Okay. 15 out of 215 reviews" "
Rating 4 - Poor. 6 out of 215 reviews" "
Rating 2 - Terrible. 7 out of 215 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff person was super nice and extremely accommodating. Easy to check in and out. The breakfast/hot breakfast was terrific! One thing--the decor was really weird. It's a beautiful cabin-like atmosphere with a stone fireplace, but the "living room" has these weird art deco pictures of former presidents like Washington. Like they're bright colors, have blocks of colors over their faces and bodies. It's weird. There should be pictures of fishermen and women, Indigenous people, forests, lakes, etc.
Stayed 1 night in Apr 2024
Response from ck on 29 Apr 2024
Hi Lisa,Thank you for taking the time to send your review. We did discuss the artwork and it is a little different than what we envision. Hope your stay was enjoyable

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from CK on 22 Apr 2024
THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE ARE HAPPY YOU LOVED OUR COMPLIMENTARY BREAKFAST, WE THINK ITS GREAT!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CK on 22 Apr 2024
THANK YOU FOR YOUR POSITIVE REVIEW MICHAEL

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from CK on 15 Apr 2024
THANK YOU STEPHEN FOR TAKING THE TIME TO GIVE US A GREAT REVIEW, WE ARE HAPPY WE COULD PROVIDE YOU WITH A PLEASANT STAY!

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night the room was clean, the beds comfortable and the Sunday Breakfest was good
Stayed 1 night in Mar 2024
Response from Barbi - General Manager on 15 Mar 2024
Thank you so much for the 5 out of 5 Cindy. We take care of many guests each night and it is so satisfying when the hard work is recognized. We look forward to taking care of you again in the future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Barbi - General Manager on 29 Jan 2024
Thank you so much for staying with us Michelle. We are happy to see we were able to meet or exceed your expectations.

6/10 Okay

Jesse

Stayed 2 nights in Jan 2024
Response from Barbi - General Manager on 18 Mar 2024
Thanks for the 3 out of 5. Feedback from our guests helps us recognize where we shine and where we need improvement.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so friendly and accommodating! Very happy with our stay!
Stayed 1 night in Jan 2024
Response from Barbi - General Manager on 22 Jan 2024
Thank you for taking the time to share your feedback regarding your recent stay. I will be sure to share your comments with our team as it is always rewarding when their hard work is recognized. We look forward to taking care of you again.

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Barbi - General Manager on 22 Jan 2024
Thank you for staying with us.

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Barbi - General Manager on 30 Oct 2023
I am truly sorry that your experience did not meet your expectations; our goal is that when you walk into any AmericInn, you experience the same award winning service and quality from hotel to hotel. I apologize that you feel that didn’t happen. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations.

10/10 Excellent

ERIK, Mound

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast with Luanne was awesome
Response from Barbi - General Manager on 23 Oct 2023
Thank you for staying with us and taking the time to recognize Louann for her service! It's easy to receive exceptional service and keep it to yourself, i'm glad you chose not to.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Barbi - General Manager on 16 Oct 2023
Thanks for staying with us!

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Americinn in Thief River Falls on 25 Sept 2023
Dear Richard, thank you so much for staying with us. We are looking forward to taking care of you in the future.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was nice. Room cainetry could use some.updates
Stayed 2 nights in Sep 2023
Response from Barbi - General Manager on 25 Sept 2023
Thanks for choosing to stay with us.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Barbi - General Manager on 19 Sept 2023
Thank you for staying with us at the AmericInn TRF! We look forward to taking care of you again in the future.

8/10 Good

Laurel

Stayed 1 night in Sep 2023
Response from Barbi - General Manager on 16 Oct 2023
Thanks for staying with us!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Need a better handicap room and More trash cans in coffee area
Stayed 2 nights in Sep 2023
Response from ck on 11 Sept 2023
Thank you Richard for your review of the AmericInn in Thief River Falls. You can almost never have enough trash you in a high traffic area, we can add another. When you say "need a better handicap room" that offers me no information on what you thought needing improving or what could be better. Feel free to come and discuss these ideas next time to stay with us!

8/10 Good

Darcy, Rush City

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The good: Comfortable bed, clean room with good water pressure and temp. The not so good: 30 minute wait to check in without acknowledgement while the single desk person was joking and flirting with one customer needing a reservation; both keys did not work on Day 2 resulting in having to carry everything back down the stairs (no elevator) to get a new key; and despite two conversations at the desk and the promise of leaving notes for the staff on the next day, a ‘mistake’ was made with my back-to-back reservations resulting in someone else being checked in and given access to my unserviced room and belongings while I wasn’t there. I only found out while chatting with the people given access who asked if ### was my room. I was never contacted by the manager about these issues as requested.
Stayed 2 nights in Aug 2023
Response from Barbi - General Manager on 8 Sept 2023
Thank you for sharing your comments and feedback regarding your recent stay here at the AmericInn TRF. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for the inconvenience you experienced during your stay. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations.I have already begun to personally investigate your concerns, your comments will be shared with our team, and they will be very involved in the corrective action taken to prevent any future issues: this is certainly a training opportunity for our team.Again, I sincerely for any inconvenience which you experienced. Kind Regards,

6/10 Okay

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Did not get the room we paid for. They kept saying the reservation was changed and it was not. Bed was worn out. Hot tub was not very hot. Breakfast was very limited.
Stayed 1 night in Sep 2023
Response from Barbi - General Manager on 5 Sept 2023
Thank you for your feedback Pamela. We accommodate many guests each evening and work hard to maintain our strong reputation of guest satisfied. Your feedback will help us to address any concerns. Thanks again.

8/10 Good

summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great over night
Everything was good except the ice machine was down.
Stayed 1 night in Sep 2023
Response from Barbi - General Manager on 5 Sept 2023
Thank you for staying with us here at the AmericInn of Thief River Falls.

10/10 Excellent

Lori A

Stayed 2 nights in Sep 2023
Response from Barbi on 25 Sept 2023
Thank you for choosing to stay with us at the AmericInn Thief River Falls, we look forward to taking care of you again.

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from Walmart. Hotel was very quiet
Stayed 2 nights in Aug 2023
Response from Barbi - General Manager on 28 Aug 2023
Thank you for staying with us.

10/10 Excellent

David

Liked: Staff & service, amenities
I have stayed here several times and have always had great service.
Stayed 1 night in Aug 2023
Response from Barbi - General Manager on 28 Aug 2023
Thank you for choosing to stay with us. We look forward to taking care of you again.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Barbi - General Manager on 25 Aug 2023
Thank you for staying with us Linda! We are pleased to see we were able to meet or exceed your standards. We look forward to taking care of you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2023
Response from Barbi - General Manager on 14 Aug 2023
Thank you for choosing to stay at the AmericInn Thief River Falls, We appreciate feedback from our guests.

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 3 nights in Jun 2023
Response from Barbi - General Manager on 5 Jul 2023
Thank you for choosing to stay with us. We are happy to see our breakfast was able to exceed your expectations.

10/10 Excellent

Kathy M.

Stayed 2 nights in Jun 2023
Response from Barbi on 14 Aug 2023
Thanks for staying at the AmericInn Thief River Falls.

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Barbi - General Manager on 21 Jun 2023
Thank you for staying with us Sally! We look forward to taking care of you again on your next visit!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good breakfast. Location along the highway is convenient, but isn't very inviting. Decor is out of date, but seems to be maintained well.
Stayed 1 night in Jun 2023
Response from Barbi - General Manager on 9 Jun 2023
Thank you for staying with us. Our goal is to make sure we provide the best service with impeccably clean accommodations.

10/10 Excellent

Dennis, Mckinney

Stayed 1 night in Jun 2023
Response from Barbi - General Manager on 5 Jul 2023
Thank you for choosing to stay with us.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most enjoyable stay.
Stayed 5 nights in May 2023
Response from Barbi - General Manager on 22 May 2023
Thank you for staying with us. We look forward to taking care of you again..

10/10 Excellent

Jaswant

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Barbi - General Manager on 9 Jun 2023
Thanks for staying with us.

8/10 Good

Darcie

Stayed 2 nights in Apr 2023
Response from Barbi - General Manager on 28 Apr 2023
Thank you for staying with us.

8/10 Good

Patty, strathcona

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Apr 2023
Response from Barbi - General Manager on 28 Apr 2023
Thank you for sharing your comments. We look forward to your next visit with us.

10/10 Excellent

Scott

Stayed 1 night in Mar 2023
Response from Barbi - General Manager on 31 Mar 2023
Thank you for staying with us! We are happy to see we could meet or exceed your expectations and look forward to taking care of you again.

10/10 Excellent

Alison

Stayed 1 night in Mar 2023
Response from Barbi - General Manager on 28 Apr 2023
Thank you for staying with us.

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Barbi - General Manager on 28 Mar 2023
Thank you for staying with us Dawn. We look forward to taking care of you again in the future.

8/10 Good

Dallas

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2023
Response from Barbi - General Manager on 28 Apr 2023
Thank you for staying with us.

8/10 Good

Vanh

Stayed 1 night in Mar 2023
Response from Barbi - General Manager on 21 Mar 2023
Thank you for choosing to stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Barbi - General Manager on 28 Mar 2023
Thank you for staying with us.

6/10 Okay

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2023
Response from Barbi - General Manager on 28 Mar 2023
Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent place
Stayed 1 night in Feb 2023
Response from Barbi - General Manager on 3 Feb 2023
Thank you for choosing to stay with us. We look forward to taking care of you again in the future.

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. Clean place.
Stayed 1 night in Jan 2023
Response from Barbi - General Manager on 1 Feb 2023
Thank you for sharing some feedback Gregory! We look forward to your next visit with us.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Karens
Couldn’t get into our room. Door handle wax broken. Front desk staff were not helpful. Rude. No socializing in the lobby. They control your breakfast by serving it to you. Will never stay there again.
Stayed 2 nights in Jan 2023
Response from Barbi - General Manager on 16 Jan 2023
Thank you for sharing your comments regarding your recent stay here at the AmericInn Thief River Falls. Our top priority is creating an environment in which ALL of our guests can relax, renew and recharge. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations.Our goal is that when you walk into any AmericInn, you experience the same award winning service and quality from hotel to hotel. I apologize that you feel that didn’t happen with your recent stay here. It is never our intention to make our guests feel anything but appreciated. We will work harder to aggressively maintain our high reputation of guest satisfaction. Our staff is dedicated to the award winning quality of service for all of our guests. They are dedicated to providing you the best stay experience possible. If we dropped the ball and did not respond to a request that you had immediately, I apologize.Please know that your concerns are very important to me and all our staff

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Barbi - General Manager on 16 Jan 2023
Thank you for taking the time to review your recent stay with us here at the AmericInn TRF. Your time and your business are very valuable to me and it is greatly appreciated.

2/10 Terrible

Aphten

Liked: Amenities
Disliked: Staff & service

10/10 Excellent

Kara

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and hot breakfast were great!
Stayed 1 night in Dec 2022
Response from Barbi - General Manager on 19 Dec 2022
Thank you for your feedback William!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t miss
It was very nice. Sorry, I am at a loss for words here. I slept better than I have in some time. If I ever won the lottery, I may consider living here almost full time.
Stayed 1 night in Dec 2022
Response from Barbi - General Manager on 7 Dec 2022
We really hope you win that Lottery Aaron! It was a pleasure taking care of you, we look forward to your next stay.

4/10 Poor

Lissette

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022
Response from Barbi on 7 Dec 2022
We appreciate feedback from our guests. Thanks for staying with us.