"They were kind of rude about us wanting to carry our own luggage. Our “lake view” room we wanted was not lake view. It faced the other building and you could barely see the lake. Having a kid who wanted to swim, they had us on the 25th floor. And came to clean our room, they took all of our towels and gave us one new one for 3 ppl. We had to go find someone to get more towels. And we had to ask twice for more coffee cups.
The lady in the gift shop was awesome! Probably the nicest person we ran into there! Parking is crazy expensive too. The grab and go place is insanely expensive for a quick grab place. No sauce or anything on the dry sandwiches."
"Older hotel that needs some renovation, but the rooms were thoroughly cleaned each day, fresh towels, and linen, and a friendly staff.
The rooms were large and roomy, and the bathrooms were spotless! The water pressure was very good and it had very hot hot water that did not run out, just the way I like it!"
"First, this is a historic hotel, and visitors should be aware that the rooms reflect the historic vibe. If you want modern, you need to stay down the street at the Hilton. The rooms were very cute and clean, and the tiling in the bathroom was beautiful. The hotel has a prime location with easy walking access to the Grant Park and Museum Campus areas.
General maintenance could have been improved: 1) the room had obviously lost power at some point in the past, causing the mini fridge to thaw, leak, and damage the shelf on which it sat, and 2) the faucet in the bathtub dripped consistently and the shower drain was minorly clogged, preventing it from draining completely while the shower water was running. These were, however, very minor issues.
My biggest issue was the noise. It's a historic building, but that doesn't mean it needs historic windows. The windows might as well have not existed for as much street noise as they managed to block out. I was grateful I traveled with earplugs, because if I hadn't, I would not have been able to sleep. Between sirens, engines reving, and people randomly screaming, if you're someone that needs quiet to sleep, this is not the place for you.
It would also be nice to have modernized room AC units. Be aware that the units here cannot be adjusted in the room.
All in all, a decent stay... But I doubt I'll be back unless they make a big announcement about new windows."
"Perfect proximity to the Riverwalk and downtown Chicago. We left our bags with the front desk on the morning of check-in, as we got there around 11 am. No more than 30 minutes later, the lovely receptionist called me and offered a discounted early check-in with an upgraded room. We pounced on the offer and checked in without a hitch. Our room was spectacular, lots of room and wonderful amenities. The bathroom was spacious and modern. Our view out of our long window was right out to the river and skyscrapers. It was a definite wow factor for us. Thank you so much for the comfortable and unforgettable stay."
"We stayed at the Pendry Chicago for a week. The one time housekeeping cleaned our room they did a poor job, including not changing dirty glasses, removing and not replacing a bath mat, not refreshing tissues and toilet paper, and not fully cleaning the toilet. The next day we put a privacy sign on our door and left for the day. When we returned, the sign was on the inside of our door, clearly showing someone had entered the room without our consent. When we brought this up to management, we got the runaround and claims that security scan reports of our door showed only our entries. When I made clear that I had documentation of there being no housekeeping that day through texts with the hotel and receipts showing our absence for the full day and there was no longer any plausible deniability to be had, the security team admitted that a housekeeper had entered the room despite the privacy sign on the door. Later, they spoke to the employee, and told me their internal investigation showed an accidental entry, which makes no sense given the privacy sign on the outside of the door, the hanging of the sign on the inside of the door after entry, and the room not otherwise being touched. The only thing that makes sense is someone cased our room and decided there was nothing worth stealing, then hung the sign inside after it fell off the door. Also, the windows are thin and even earplugs don’t help with the street racing noise and sirens outside . Don’t recommend staying here."
If you and your partner need a romantic escape, we've got just the thing. Couples choose The Loop for its popular theatre scene and top-notch restaurants. If you want to spend some time strolling through captivating scenery with your love, you might make a visit to Millennium Park, Grant Park or Maggie Daley Park. Whether you'd like to sip a glass of champagne or watch the sunset from your balcony, you'll be sure to find accommodation in The Loop to make for the perfect couples' weekend.
What is there to do in The Loop?
There's nothing better than seeing a new destination with your sweetheart, so consider checking out all there is to see and do in The Loop. If you're hoping to experience some of the local culture, you'll love The Loop for its stunning architecture, top museums and popular art scene. You might think about stopping by Michigan Avenue, Art Institute of Chicago or Lake Michigan while you're seeing the sights.
What's the best way to get to The Loop and around town during my romantic getaway?
These transportation options in The Loop might help your romantic trip go off without a hitch: The closest major airport is Chicago Midway Airport (MDW), located 8.8 mi (14.1 km) away. Nearby metro stations include Washington Station, Lake Station and State Station.