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Reviews of WestCord Hotel Delft

4 out of 5
WestCord Hotel Delft
Olof Palmestraat 2, Delft

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 468 reviews" "
Rating 8 - Good. 164 out of 468 reviews" "
Rating 6 - Okay. 16 out of 468 reviews" "
Rating 4 - Poor. 9 out of 468 reviews" "
Rating 2 - Terrible. 2 out of 468 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Amelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was not extraordinary and the view is of the IKEA, it feels very different than the beautiful hidden village of delft close by
Stayed 1 night in May 2024

10/10 Excellent

cecilia

Stayed 2 nights in May 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about our stay but two things. Accomodations were excellent, however on the day of departure housekeeping opened our door at 0900 and knocked again at 1045 even though we had the do not disturb sign on the door. Additionally we never got our rebate as we declined room service one day. Minor problems but hoping it will impact someone else's stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great atmosphere.
Stayed 1 night in Jan 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at this brilliant Hotel. Ideally situated to explore The Hague and surrounding area with just a 15 minute walk into Delft City Centre. The rooms are light and airy with excellent beds. The staff are fantastic and very knowledgable. Definitely will stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luiz Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from John Patrick on 5 Jan 2024
Dear Luiz, Such a beautiful rating of 5 stars! Thank you very much, On behalf of the team I am looking forward to welcoming you back soon in Delft! Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from John Patrick on 24 Oct 2023
Dear Traveler, Thank you for your appreciation. May we welcome you back any day soon? Best regards, also on behalf of the team, John Patrick

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from John Patrick on 11 Oct 2023
Beste Martin, Hartelijk dank voor deze waardering. We hopenjullie gauw weer eens te mogen verwelkomen Hartelijke groet, mede namens het team. John Patrick

10/10 Excellent

Manal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Oct 2023
Response from John Patrick on 11 Oct 2023
Dear Manal, We like you! And we hope that you will visit us again some day. Many thanks for your great review! Also on behalf of the team, Thanks youJohn Patrick

10/10 Excellent

Nedra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice dnd clean. Restaurant was amazing.
Stayed 1 night in Sep 2023
Response from John Patrick on 19 Sept 2023
Dear Nedra, Such a lovely review that makes us proud. Thank you for your stay and we are looking forward to welcoming you back soon again. On behalf of the WestCord Delft team, Thank you and best regards,

10/10 Excellent

Luiz Felipe

Stayed 1 night in Sep 2023
Response from John PAtrick on 26 Sept 2023
Dear Luiz Felipe, Thank you so much for your appreciation. It was our pleasure to have welcomed you at the WestCord Hotel Delft. May we welcome you back again soon? Kindest regards, also on behalf of the team, John Patrick

6/10 Okay

Ortal-Paz

Travelled with family
Liked: Cleanliness, amenities
We stayed at the hotel during the summer vacation. It is clean and the room we stayed in was large and nicely equipped. You are at a short walking distance from public transport, and if you decide to walk into Delft it will take you a maximum of 25 minutes to the center. Breakfast is identical each and every day, not varied, and not very tasty. It is better to eat at a different place. The minus side was the personnel, some of whom seem unhappy to be working in a hotel and to work with guests. For example, at breakfast: the older personnel was unfriendly and one lady even looked disapprovingly at her watch when we came to breakfast at 09:40, because "breakfast is until 10". Or, another example: On the last day of our stay we came back from breakfast and discovered our key did not open the door anymore (all our suitcases were still inside). The receptionist did not offer any explanation or apology, just handed us another key. These are just two examples of several incidents. Generally, the atmosphere in the hotel is not very pleasant. I would recommend the hotel for the location and cleanness, but if you want a place with a warm, friendly atmosphere for a vacation, this is not.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from John Patrick on 8 Sept 2023
Dear Michael, Thank you very much for your review. We are looking forward to welcoming you back soon. Kindest Regardson behalf of the WestCord TeamJohn Patrick

10/10 Excellent

Aji

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed in, and I have stayed in 5 star hotels. The rooms are massive, the staff are incredibly friendly and the breakfast was amazing! I absolutely loved it! Will definitely be coming back!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
The lady at the reception was incredibly helpful. She had a great attitude and did a lot of little things that really made our trip in our stay there special.
Stayed 1 night in Aug 2023

10/10 Excellent

Gerhardus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to access by car, but close enough to the old city centre that you can still walk to it. Right through the old city gate. Kitchenette was nice to have with a family.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nao, Utsunomiya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is awesome, except the magnetic record of card key is very fragile and I had to ask to rewrite the card almost everyday.
Stayed 4 nights in Jul 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and friendly. Kids got a wee gift at check in. Room was immaculate.
Stayed 1 night in Jul 2023

10/10 Excellent

Jonghwa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good!
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Stayed 6 nights in Jun 2023

10/10 Excellent

Felix

Stayed 2 nights in Jun 2023

10/10 Excellent

Jouri

Stayed 4 nights in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Well kept hotel, very nice staff. Excelle t resteraunt with good menu. Resonably priced. Air conditioned room and clean. Downside was the cleaning staff. We chose to have are room cleaned on our 2nd day there and specifically asked for new bedsheets but they didnt change them.
Stayed 5 nights in Jun 2023

10/10 Excellent

Roumen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Upal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, highly recommended!
Fantastic stay. The family room for the 3 of us was great! Breakfast option is decent, though on the 2nd day, refill of food was not done on time (until we finished our breakfast, they did not replenish). Room and bathroom was spotless clean. Bedding and pillows were super comfortable. Loved the hotel. Great location, right off the highway. Free parking is a bonus. Will highly recommend to anyone. Will stay again without hesitation.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Stayed 1 night in Apr 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice rooms and food was good too.
Stayed 1 night in Apr 2023

10/10 Excellent

Bhasker Rao

Stayed 3 nights in Apr 2023

10/10 Excellent

mobin

Stayed 4 nights in Feb 2023

8/10 Good

Simon

Stayed 1 night in Dec 2022

10/10 Excellent

mark

Stayed 1 night in Nov 2022

10/10 Excellent

crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2022

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and easy parking.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Jane

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in this hotel. It was great!)
Stayed 2 nights in Sep 2022

10/10 Excellent

Stephan

Stayed 1 night in Aug 2022

8/10 Good

karl michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suit was nice and clean
Stayed 4 nights in Aug 2022

10/10 Excellent

Melvyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, but I didn't like having to pay tourist tax upon arrival, despite Expedia stating the price I had prepaid included all taxes.
Stayed 1 night in Aug 2022

10/10 Excellent

Jesús

Stayed 1 night in Aug 2022

8/10 Good

James, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay. Distant from the centre, but I walked it. Othetwise a good value hotel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Yamile, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel food facilities cleanliness design Overall a great experience Would comeback!
Stayed 1 night in Jul 2022

10/10 Excellent

Travis

Stayed 2 nights in Jun 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Sina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay at WestCord Hotel. We will try to stay here again in the future. Thank you 😊.
Stayed 3 nights in May 2022

8/10 Good

Mark

Travelled with partner
Liked: Staff & service
Good Breakfast. 20 minutes to centre of Delft walking but enjoyable walk. Let us check in early - good job.
Stayed 1 night in May 2022

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking distance to old town Delft. Free parking! Good breakfast.
Stayed 3 nights in Apr 2022

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Delft
Always a great option to stay when I’m in Delft. The food is great, the hotel is easily accessible, comfortable, and clean.
Stayed 1 night in Aug 2021

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise!
What a pleasant surprise this hotel was. Modern, clean, comfortable and the service was exceptional. Such friendly employees. We would definitely stay here again.
Stayed 2 nights in Jul 2021