Restaurant

Reviews of The Social Hub Delft

3 out of 5
The Social Hub Delft
Van Leeuwenhoekpark 1, Delft

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 105 reviews" "
Rating 8 - Good. 26 out of 105 reviews" "
Rating 6 - Okay. 3 out of 105 reviews" "
Rating 4 - Poor. 1 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic-right across from the train station and an easy walk into Delft for restaurants/shops. Only complaint was our room was hot and took time to cool down but other than that our stay was excellent.
Stayed 1 night in May 2024
Response from Matthijs Jansen, General Manager on 14 May 2024
Dear Julie, We would like to thank you for this review about your recent experience in our hotel.We're thrilled to hear you loved our location, in the perfect placement for urban explorations! We hoped you enjoyed all that our beautiful city has to offer! Regarding the temperature in your room, our air purification system is designed to keep the room 3 degrees cooler than outside, and we're always on hand to provide extra fans if you're feeling a bit too toasty. Next time, don't hesitate to reach out to our 24/7 reception, and we'll spring into action to ensure you're as cool as a cucumber.We hope to welcome you back. Best wishes,Matthijs Jansen, General Manager

10/10 Excellent

Jacintha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & comfortable. It was ideally situated for transport & was in easy walking distance of old town. I would stay there again
Stayed 2 nights in Apr 2024
Response from Matthijs Jansen, General Manager on 4 Apr 2024
Hi Jacintha,Thanks for the positive feedback.We're thrilled to hear you found our hotel clean and comfortable, and the location perfect for exploring the old town and hopping on transport . Your kind words about our service have brightened our day; our team works hard to ensure you have a fantastic stay, and it seems we've hit the mark with you. We're glad you'd consider staying with us again; that's the best compliment we could hope for!We’re already looking forward to your next visit!All the best,Matthijs Jansen, General Manager

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Social Hub was perfect! It was a short walk from the city center and right by the train station which allowed us to easily explore other cities in the region. The room itself was comfortable, clean, and well designed.
Response from Matthijs Jansen, General Manager on 17 Mar 2024
Hi there, Joshua!Your review made our day, thank you!Take care,Matthijs Jansen, General Manager

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the train station and the city landmarks is a plus!! Excellent
Stayed 1 night in Mar 2024
Response from Matthijs Jansen, General Manager on 12 Mar 2024
Hey there, Rafael! Thrilled to see your positive feedback. Thanks for sharing your experience with us.It's awesome to hear that our prime location right next to the train station and close to city landmarks made your stay excellent. We're thrilled you loved the cleanliness and condition of our hotel, and that you found our service top-notch. Our team works hard to make everything spotless and comfy for you, and it's great to see that reflected in your 100% ratings! I see that room amenities didn't quite hit that perfect score for you. While we're always looking for ways to improve, remember that our rooms pack a punch with their trendy decor and handy features like a flat-screen TV and air ventilation system. And hey, if you ever need a little extra fan action, we've got you covered at no extra cost!We look forward to seeing you again soon.Best regards,Matthijs Jansen, General Manager

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the station - comfortable rooms and great bathroom. All in Delft which is an absolute must to visit
Stayed 2 nights in Mar 2024
Response from Matthijs Jansen, General Manager on 6 Mar 2024
Hello Matthew,Thanks for sharing your thoughts on our hotel!Your shoutout to our prime location and the comfy rooms has us grinning from ear to ear – being just a hop, skip, and a jump away from the station and the charms of Delft is one of our favorite boasts! And isn't it just grand to have a bathroom that's up to snuff? We're all about those splashy comforts. As for the hotel's condition, we're on a mission to keep everything tip-top, so your 80% is our cue to aim even higher!See you again soon.Take care,Matthijs Jansen, General Manager

10/10 Excellent

Lindsay, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay!
Stayed 6 nights in Oct 2023
Response from Matthijs Jansen, General Manager on 2 Nov 2023
Dear Lindsay,Thank you so much for your positive feedback following your stay.We're thrilled to hear that you had a great stay with us! It's fantastic that you appreciated our clean rooms, top-notch hotel condition, and friendly service. We always strive to provide a comfortable and enjoyable experience for our guests, so it's great to know we hit the mark during your visit. We can't wait to see you again!All the best,Matthijs Jansen, General Manager

10/10 Excellent

Erin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome view right next to the train station. Very quiet (10th floor). Lots of amenities. Didn’t like the fragranced detergent in the washing machine (btw free laundry)
Stayed 6 nights in Oct 2023
Response from Matthijs Jansen, General Manager on 29 Oct 2023
Dear Erin,Thank you for reviewing your recent stay.We're thrilled to hear that you enjoyed the awesome view and our convenient location next to the train station. It's great that you found our 10th floor room to be quiet and appreciated the variety of amenities we offer. We're sorry to hear that the fragranced detergent in the washing machine wasn't to your liking. We'll definitely take your feedback into consideration for future improvements. On the bright side, we're glad you found our laundry facilities to be a useful perk during your stay!We hope to see you again in the future.Kind regards,Matthijs Jansen, General Manager

6/10 Okay

Luiz Felipe

Stayed 8 nights in Aug 2023
Response from Matthijs Jansen, General Manager on 25 Sept 2023
Dear Luiz, Thank you for the time you have taken to review your recent stay,We are sorry to hear that your stay did not entirely meet your expectations. Please do let us know at the time of any concerns, our team is always on hand to assist and try to ensure that you have the best stay possible.We look forward to welcoming you back in the future.Best wishes,Matthijs Jansen, General Manager

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Literally across Delft train station and bus station. Decent to good breakfast choices. Friendly staff. Very good internet. Had some troubles with shower drain not draining properly but fixed when reported. Air-conditioning was not too cool. I was still feeling warm with setting of 18c (lowest AC setting). Clean rooms. Free complimentary coffee, coffee, mini stroopwafel, and water bottle per day. Good overall.
Stayed 6 nights in Sep 2023
Response from Matthijs Jansen, General Manager on 15 Sept 2023
Dear Igor,Thank you for your kind feedback.We're thrilled to hear that you enjoyed our prime location, breakfast options, friendly staff, and reliable internet. Your compliments are making us smile!We apologize for the inconvenience you faced with the shower drain and air conditioning. We're glad our team was able to fix the drain issue promptly. As for the air conditioning, our system is designed to maintain a temperature 3 degrees lower than the external temperature. We understand that it might not have been cool enough for your preference, and we appreciate your feedback. In the future, feel free to ask our reception for an extra fan at no cost to make your stay more comfortable. Thanks for mentioning our daily complimentary coffee, tea, mini stroopwafel, and water bottle. We love threaten our guests rightWe hope to welcome you back for another visit. All the best,Matthijs Jansen, General Manager

10/10 Excellent

Yeu Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right beside Delft train station and bus terminal. It is super convenient to everywhere by public transportation. It provides gym, fun places, laundry, print free. If you book it try Expedia, you will not be able to check-in cause booking email is from Expedia, not your personal email. Then you will find it is not possible to use their app by login/verification. So you will need help from staffs every time. Not a big deal cause they are super friendly.
Stayed 1 night in Aug 2023
Response from Matthijs Jansen, General Manager on 4 Sept 2023
Dear Ping,Thank you for taking the time to share your feedback.We're stoked to hear that you found our location super convenient and appreciated the gym, laundry, and free printing services. It's awesome that our friendly staff could help you out with the check-in process! We apologize for the inconvenience you faced with the app login and verification. We'll definitely take your feedback into account and work on improving the process for our guests.It would be a pleasure to see you again on a future occasion. Kind regards,Matthijs Jansen, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 2 nights in Aug 2023
Response from Matthijs Jansen, General Manager on 23 Aug 2023
Hi Guest,Thank you so much for sharing this review!We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We would love to see you again. Best wishes,Matthijs Jansen, General Manager

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location. Perfect base for our trip.
Stayed 2 nights in Aug 2023
Response from Matthijs Jansen, General Manager on 22 Aug 2023
Dear Julie,Thank you for this great feedback about your recent stay.Fantastic to hear that our location served as the perfect base for your trip, and that you found the room clean and comfortable. It's great to know that our hotel's condition and service met your expectations as well! Please come to see us again very soon!Thanks again.Matthijs Jansen, General Manager

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convinient
Stayed 6 nights in Aug 2023
Response from Matthijs Jansen, General Manager on 21 Aug 2023
Hi Natalia,Thanks for your great reviewWe're thrilled to hear that you found our hotel convenient and appreciated its condition! Our team works hard to maintain a fresh and modern atmosphere for our guests to enjoy. It's also great to know that you found our service to be satisfactory. We always strive to provide a warm and welcoming experience for everyone who stays with us.However, we noticed that you rated the room cleanliness at 80%. We apologize if it didn't meet your expectations completely. Our housekeeping team cleans hotel rooms daily and changes linen every four days to ensure a comfortable stay. We'll definitely take your feedback into account and work on improving our cleanliness standards even more.See you soon.Kind regards,Matthijs Jansen, General Manager

8/10 Good

Rodney D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for those who are visiting Delft. Air conditioning in the room was not adequate as a result we had a couple uncomfortable nights.
Stayed 2 nights in May 2023
Response from Matthijs Jansen, General Manager on 1 Jun 2023
Dear Rodney, Thank you for taking the time to share your review.We work hard to provide all our guests with a pleasant experience and It is disappointing to hear that your room fell short of your expectations. We regret you did not inform us while on-site so that we could have found a solution.We hope to see you again.Best wishes,Matthijs Jansen, General Manager

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Manager on 13 May 2023
Hi Lyn,Thanks so much for this positive review.We're happy you had an enjoyable stay, our team takes great pleasure in going that extra mile for our guests to make sure they have a great experience with us.We all look forward to welcoming you back in the future.All the best,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and comfortable and the breakfast was good but the one evening meal I had was very disappointing: it was a very small portion
Stayed 1 night in Apr 2023

8/10 Good

Marc

Stayed 1 night in Mar 2023
Response from Manager on 21 Mar 2023
Hi Marc,We would like to thank you for your rating.It's wonderful to know you had such a great stay with us and that everything ticked the boxes for you.A high rating is always a great boost for our team.Until next time.Safe travels,

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at TSH Delft! The location couldnt be better (right across from the bus and train station, short walk to numerous restaurants etc). We were worried you could hear the buses at night but the room was very well done and couldnt hear anything at night! Staff were very knowledgeable of the area and very friendly, gave us a glass of proseco when we arrived even. We will definitely be staying at social hubs again when we travel!
Stayed 2 nights in Feb 2023
Response from TSH Delft on 3 Mar 2023
Hello Amanda, Thank you so much for your kind words! It’s great to see you enjoyed our friendly atmosphere. Creating a space where all our guests feel welcome and part of this incredible community was always our main goal, so this review makes us super happy.Until next time!The Social Hub (Amy)

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from TSH Delft on 16 Feb 2023
Hi Sophie. Thanks for taking the time to leave us this 5 star rating, we really appreicate it! We hope to see you again soon, kind regards TSH Delft

10/10 Excellent

Hasan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfy and it was located right next to the station making it very convienent for me coming in at such a late hour.
Response from TSH Delft on 9 Jan 2023
Hi Hasan, Wow, thanks for this review! We believe that fun, cool locations are really important for the best hotel experience, so it’s great to hear that you had a great time with us and enjoyed the vibe around our hotel! Until next time! The Social Hub (Amy)

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly modern hotel
Stayed 1 night in Oct 2022
Response from TSH Delft on 17 Nov 2022
Hello there! Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,The Social Hub Delft

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, comfortable, and handy location
The Student Hotel is modern and well located right next to the train & bus stations, so very easy to find and get to. The staff were all very friendly, and it felt like a fun, quirky place. The rooms were fine & comfortable (very firm bed), but fairly small and basic (coffee machine, kettle, and water were nice touches). Staying on my own I didn't really sample the communal areas, but they looked fun. There seemed to plenty of people studying and working in the comfortable co-working places. I didn't try the food/bar. Shame I had to do my ironing in the laundry room on the ground floor, would of preferred facilities in my room, or on each floor. Definely felt like somewhere for a younger clients, but comfortable and welcoming.
Stayed 2 nights in Oct 2022
Response from TSH Delft on 17 Nov 2022
Hello PaulThank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,The Social Hub Delft

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel in a great location being right next to the railway and bus station, my room overlooked both and there was no noise coming from either. A good choice of food for breakfast as well, will most likely stay here again on my next trip to Delft.
Stayed 3 nights in Sep 2022
Response from TSH Delft on 28 Sept 2022
Hello Darren, Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,Amy TSH Delft

10/10 Excellent

Atul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything was likable. Room size, view, location, facilities, restaurant, laundromat on site and free. Will be staying with them more often. Total value for money.
Stayed 2 nights in Sep 2022
Response from TSH Delft on 28 Sept 2022
Hi Atul,Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,Amy TSH Delft

8/10 Good

Roland

Business traveller
Liked: Cleanliness, staff & service, amenities
This place brings a bustling/jong atmosphere in both building and people. Maybe a liite turbo when when you are a little older but definitely refreshing
Stayed 1 night in Sep 2022
Response from TSH Delft on 28 Sept 2022
Hello Roland, Thank you so much for your kind words! It’s great to see you enjoyed our friendly atmosphere. Creating a space where all our guests feel welcome and part of this incredible community was always our main goal, so this review makes us super happy.Until next time!The Student Hotel Delft

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always helpful and friendly. I really enjoyed my stay.
Stayed 2 nights in Aug 2022
Response from TSH Delft on 6 Sept 2022
Hi there!Thanks for the feedback! We're constantly looking to improve our hotel experience, so hearing from you really helps.We are flattered to read your comments and super happy that our staff was able to make you feel welcome! We will pass your comments on to the team! ;) Until the next time, The Student Hotel Delft

10/10 Excellent

Damaly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice vibe!
Stayed 3 nights in Aug 2022
Response from TSH Delft on 2 Sept 2022
Hi there, Thank you so much for the feedback! We love to hear that you were able to have such a good time with us and to feel included in our amazing community! Hope you visit us again soon, either here or in one of our other equally amazing locations ;) Until next time!Amy - TSH Delft

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2022
Response from TSH Delft on 2 Sept 2022
Hi Abdullah Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,Amy - TSH Delft

10/10 Excellent

Kapka

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the concept of this hotel. It is more than a hotel as you have all you need - laundry, working space, place to work out and chill with friends. It is literally steps from the train station and the historic center is a few blocks away. I will go back to this hotel without hesitation and strongly recommend to everyone
Stayed 2 nights in Jul 2022
Response from TSH Delft on 2 Sept 2022
Hello there, Thank you so much for your kind words! It’s great to see you enjoyed our friendly atmosphere. Creating a space where all our guests feel welcome and part of this incredible community was always our main goal, so this review makes us super happy.Until next time!The Student Hotel Delft

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern concept
I almost passed on this hotel thinking that it was just for students and I haven’t been one for a while but so glad we gave it a shot. So modern and conveniently located it was perfect for our stay in Delft. Only downside is price, it could be more affordable.
Stayed 2 nights in Jul 2022
Response from TSH Delft on 2 Sept 2022
Hello there, Thank you so much for your kind words! It’s great to see you enjoyed our friendly atmosphere. Creating a space where all our guests feel welcome and part of this incredible community was always our main goal, so this review makes us super happy.Until next time!The Student Hotel Delft

8/10 Good

Petronella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the building. It was different from any other hotels, bright, relaxed and modern, which I really liked. The housekeeping left a lot to be desired. Our shower bottle was empty for 4 days, coffee was never replaced, towels only replaced once over 6 days and bathroom was never cleaned. This has nothing to do with eco friendly. The restaurant was very expensive and tiny portions, again, not impressed
Stayed 5 nights in Jun 2022
Response from TSH Delft on 2 Sept 2022
Hi there!Glad to see you loved our location! Of course, being close to all the best hotspots is important, so we're happy to hear you were able to enjoy all the fun places and things to do in the neighborhood. Thank you very much for all the love and for the review! Hope to have you back soon! The Student Hotel Delft

10/10 Excellent

Petronella

Stayed 1 night in Jun 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Delft
Really well equipped hotel! I was afraid that it would feel too "student" but it was very stylishly decorated with a great restaurant/bar and a ton of other amenities like ping pong, laundry, movies, and just lots of cool spaces to get work or reading done. A short walk or bike ride to the main area of Delft, and conveniently located right next to the train station. The room was quiet and comfortable.
Stayed 1 night in May 2022
Response from TSH Delft on 2 Sept 2022
Hello Maria, Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,The Student Hotel Delft Team Hello Maria, Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,The Student Hotel Delft Team

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Christna, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is nice. The room has a college feel with IKEA style desk, TV, Nespresso machine. There are many Collab areas, nice outdoor seating for coffee or lunch and much more that I didn't have time to explore. There is a gym on site and I think I saw a laundry room when I was roaming around. Nice value as well and about a 3 or less min walk to the Delft Station. This made it very convenient to travel back to Rotterdam, Lisse, or The Hague. TSH does have a restaurant on site. The food is good. You can order from a paper menu or order by scanning the QR code on your table. For the value, this is a great place to stay. It's in between the cities I mention and makes for a great hub to go back and forth. It's modern, well priced and the staff is super friendly and helpful.
Stayed 1 night in Apr 2022
Response from TSH Delft on 2 Sept 2022
Hello!Thanks for taking your time to leave us this great review!Our team is here to help and to make your stay as fun as possible, so it’s amazing to read that you enjoyed your time with us! The team will be happy to hear it.Until the next time, The Student Hotel Delft

10/10 Excellent

Lucy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything about our stay was great. Thank you!
Stayed 5 nights in Apr 2022
Response from TSH Delft on 2 Sept 2022
Hey Lucy, Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,Amy - TSH Delft

10/10 Excellent

SHANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location and very pleasant overall
Stayed 3 nights in Oct 2021

10/10 Excellent

Marco, Rockville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, neat, hospitable
Stayed 1 night in Aug 2021

10/10 Excellent

Jennefer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie is top!! Faciliteiten zijn geweldig. Fijn om even te werken in de gedeelde ruimte, chillen en spelletjes spelen is fantastisch. Goede sfeer en fijne kamers. Prima om hier een paar nachtjes door te brengen.
Stayed 2 nights in Mar 2024
Response from Matthijs Jansen, General Manager on 6 Mar 2024
Beste Jennefer,Bedankt voor je fijne feedback.Het is geweldig om te horen dat je de locatie top vond, precies tegenover het centraal station – ideaal voor een ontdekkingsreis door Delft. We zijn blij dat de faciliteiten naar wens waren; onze gedeelde ruimtes zijn inderdaad perfect om te werken of te ontspannen met een spelletje. En die goede sfeer? Die proberen we elke dag te creëren met ons community-loving team. Fijn dat je onze kamers comfortabel vond voor je verblijf – we staan altijd klaar om dat premium slaapcomfort te bieden met onze topmatrassen en kussens!We kijken al uit naar je volgend bezoek!Toedels,Matthijs Jansen, General Manager

8/10 Good

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto grande ma funzionale. Sicuramente datata ma dignitosa. Letto comodo e bagno di giuste dimensioni
Stayed 3 nights in Feb 2024
Response from Matthijs Jansen, General Manager on 10 Feb 2024
Ciao Salvatore,Grazie per averci fatto conoscere la tua opinione.Siamo felici che tu abbia trovato il letto comodo, un aspetto fondamentale per riposare dopo una giornata di avventure. Inoltre, è bello sapere che lo spazio del bagno ha incontrato le tue aspettative, sappiamo quanto sia importante avere il giusto comfort. Riguardo alla tua percezione che la struttura possa sembrare datata, ci teniamo a precisare che il nostro hotel è stato inaugurato nel 2020 e progettato con un occhio di riguardo per l'estetica moderna e funzionale, sempre nel rispetto dell'ambiente e dell'economia circolare, come puoi vedere dai materiali utilizzati e dalle soluzioni sostenibili adottate.Non vediamo l'ora di poterti accogliere di nuovo presso il The Social Hub Delft, per cui a presto!Matthijs Jansen, General Manager

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to be in Delft for casual people
Super découverte à Delft avec cet hôtel hybride entre logement étudiants et hôtel casual chic et cool pour anciens étudiants : j’ai adoré et je reviendrai
Vue de ma chambre en corner au 9ème étage 🤩
Stayed 3 nights in Jan 2024
Response from Matthijs Jansen, General Manager on 1 Feb 2024
Salut Emmanuel et merci pour ta sympathique recommandation !On est super contents que tu aies trouvé notre lieu à la hauteur de tes attentes, idéal pour ceux qui cherchent à combiner style décontracté et ambiance conviviale. C'est vrai que notre hôtel offre un espace unique avec des installations pensées pour le confort de tous, et on est ravis que tu aies apprécié l'atmosphère générale. Concernant la propreté de la chambre et le confort, nous sommes toujours à l'écoute pour offrir la meilleure expérience possible, et nous sommes heureux de voir que ces aspects t'ont presque entièrement satisfait. N'oublie pas que notre équipe est disponible 24/7 pour rendre ton séjour encore plus agréable, alors n'hésite pas la prochaine fois à demander un petit coup de pouce si besoin.Au plaisir de te revoir chez nous.Matthijs Jansen, General Manager

10/10 Excellent

Frederic

Stayed 1 night in Jan 2024
Response from Matthijs Jansen, General Manager on 24 Jan 2024
Hi there Frédéric,Thank you for such a positive review.You have put a smile on our faces for the rest of the day; we are so happy we could make your stay so great. Our focus is to provide a welcoming, playful and community-loving atmosphere, with large communal lounges, workspaces, game areas and even a fully-equipped gym.We can't wait to see you again.All the best,Matthijs Jansen, General Manager

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and to be in general. Nice atmosphere in the heart of Delft. Peaceful and quiet even on a busy week night.
Stayed 2 nights in Jan 2024
Response from Matthijs Jansen, General Manager on 13 Jan 2024
Hi Frédéric,Thank you for such a positive review.It's music to our ears that you found the atmosphere to be top-notch and appreciated our prime location in the vibrant heart of Delft. Quiet and peaceful vibes are what we aim for, even during the hustle and bustle of a busy week night – glad we hit the mark for you! Your shout-outs to our room cleanliness, hotel condition, exceptional service, and room comfort truly made our day. It's guests like you who make our community hub buzz with positivity!We look forward to the pleasure of seeing you again on your next visit.Best wishes,Matthijs Jansen, General Manager

8/10 Good

Anneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De ligging van het hotel is super!! Trein en busStation voor de deur!! Dichtbij de historische stad Delft!!!
Stayed 1 night in Dec 2023
Response from Matthijs Jansen, General Manager on 29 Dec 2023
Beste Anneke,Bedankt voor je fijne feedback.Super om te horen dat je de ligging van ons hotel zo geweldig vond, met het trein- en busstation voor de deur en de nabijheid van de historische stad Delft! We zijn inderdaad trots op onze centrale locatie die reizen en ontdekken zo gemakkelijk maakt. Het doet ons goed dat de netheid, staat van het hotel, onze service en het comfort van de kamers naar wens waren. Uw tevredenheid is voor ons een geweldige motivatie!Met vriendelijke groeten en heel graag tot ziens,Matthijs Jansen, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer goede waarde
Nette stille kamer, goede prijs en vriendelijk personeel.
Stayed 1 night in Dec 2023
Response from Matthijs Jansen, General Manager on 27 Dec 2023
Dear, How nice to hear that you enjoyed the peace and comfort of your room and that you found our staff friendly. Our team members always do their utmost to ensure that every guest feels at home. Cleanliness is something we attach great importance to, so your 100% score on room hygiene makes us extra proud! We are also pleased that the condition of the hotel and the service met your expectations. The next time you need a place to sleep after a long day of adventures, think of our cozy nest here.We look forward to welcoming you again in the future. Kind regards from the entire team,Matthijs Jansen, General Manager

10/10 Excellent

hubertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel om Delft te bezoeken
Stayed 1 night in Nov 2023
Response from Matthijs Jansen, General Manager on 28 Nov 2023
Dear Hubertus, Thank you very much for your review!How nice to hear that you found our hotel to be an excellent base for exploring Delft. We are pleased that the cleanliness of the room, the condition of the hotel and the service met your expectations. We are sorry that the room facilities were not entirely to your liking. We strive to provide our guests with a comfortable stay, and your feedback helps us to continue to improve. Should you stay with us again in the future, please do not hesitate to contact our reception for additional amenities that can make your stay even more enjoyable.Hopefully see you next time!Kind regardsMatthijs Jansen, General Manager

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Matthijs Jansen, General Manager on 19 Oct 2023
Dear Hakan,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again.All the best,Matthijs Jansen, General Manager

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel in zentraler Lage, Zimmer modern, sauber und mit allem was man braucht. Parkplatz 200m vom Hotel. Wir kommen gerne wieder.
Stayed 3 nights in Sep 2023
Response from Matthijs Jansen, General Manager on 25 Sept 2023
Hey Wolfgang,wir freuen uns sehr über deine tolle Bewertung!Es freut uns sehr, dass dir unsere zentrale Lage und das moderne, saubere Zimmer gefallen haben. Wir sind stolz darauf, unseren Gästen eine angenehme Atmosphäre zu bieten. Schön, dass du auch die Parkmöglichkeiten in der Nähe des Hotels gefunden hast.Wir freuen uns schon auf Deinen nächsten Besuch bei uns.Bis dahin alles Gute und freundliche Grüße,Matthijs Jansen, General Manager