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Reviews of Hôtel Du Parc

3 out of 5
Hôtel Du Parc
23 Rue Kléber, Thann, Haut-Rhin

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 194 reviews" "
Rating 8 - Good. 87 out of 194 reviews" "
Rating 6 - Okay. 30 out of 194 reviews" "
Rating 4 - Poor. 9 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Apr 2023

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a visit to a quaint mansion in a park setting. It was a little worn around the edges, but charming throughout. Super-friendly staff, nice outdoor pool, delicious breakfast and quiet surroundings.
Stayed 1 night in Jun 2022

6/10 Okay

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, WFI does not work in all rooms !!
Wonderful place to stay with excellent food and staff that want to do all they can to insure you enjoy your stay The WFI is only good in certain part of the building and does not work in al, the bedrooms My Son had a room of the first floor the WFI was perfect, my room was on the top floor and it did work at all as it cut out on the stairs to the second which resulted in me having to do my work in the dinning room, which was not ideal !!!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Cold welcome. Worse still, we have been double charged. Having used the credit card to secure the booking, I paid by Maestro, noting to the manager that he had taken my credit card number. He assured me that this was merely to reserve the room. Now we note that the credit card has been debited in addition! Steer clear of these fraudsters!
Stayed 1 night in Aug 2019

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnight stop
Our family stayed for just one night, we were travelling through Thann. The hotel staff were very welcoming. The room was nice and comfortable. We stopped for breakfast, a buffet continental breakfast, which we all enjoyed. I would stay here again and would love to stay for longer than one night.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem!
Great hotel with real character! We keep coming back!
Stayed 1 night in Jul 2019

10/10 Excellent

Melanie

Very nice hotel, quiet rooms and great restaurant
Stayed 1 night in Nov 2018

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice. Meals good. Staff very friendly
Stayed 1 night in Aug 2018

6/10 Okay

Judy

Disliked: Room comfort
Disappointed
Very small room. Unable to open windows as ivy was growing over the windows, and if you opened them insects were able to enter the room. Room was very dated.
Stayed 1 night in Jul 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel exceptional, town miserable
Stayed 1 night in Jun 2018

10/10 Excellent

janey l, Stockton on tees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the town centre
This was a lovely hotel, only a short walk to the town centre. The hotel had a lovely snug room with very comfy chairs where you could go for a drink. The breakfast was fine. We did not eat in the hotel restaurant as the menu wasn't really for us or our 6 year old. There were plenty of good restaurants in the town though.
Stayed 2 nights in Aug 2017

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but no a/c so a sweaty night.
Stayed 1 night in Jul 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a lot of character
I stayed in this hotel for 4 nights on business. My room was comfortable and well maintained. Staff were very friendly and helpful. I would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific hotel in charming and quiet town
We stayed 2 nights in a cosy and clean room with a comfortable bed AND (incredibly) a beautiful view of both the cathedral and the eye of the sorcerer on the hill across the valley. The hotel was in easy walking distance of all of the attractions, but far enough from the busy roads, etc. We ate dinner in the hotel one evening, and it was truly delicious. We did not partake of the breakfast buffet -- way too much for our tastes. But all else was fantastic. We traveled by train and by foot and didn't wish for a car at all.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff in a beautiful area
Only downsides were that the shower was difficult to use (had to hold the spout), and our booking for double rooms were changed to singles. The hotel made us pay extra to upgrade even though we booked doubles online.

6/10 Okay

Murray

Liked: Cleanliness, room comfort
Disliked: Staff & service
convenient location
Because of an event, hotels in Fellering were booked so we had to stay farther away (in Thann). We got the last room we could find in town.

6/10 Okay

chris, Switzerland

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fantastic hotel and food, room like an oven.
Relaxing afternoon by the pool. We decided to eat at the hotel and the food was amazing, along with the recommendations on accompanying wine. What sadly let the place down was the temperature. As we climbed from the first to the second floor the temperature rose noticeably. Arriving back late from a local festival, we let ourselves in using the coded doors as the hotel is not staffed 24/7. The room was unbearable, despite open windows and a fan, it was a terrible nights sleep. The minibar/fridge contributed some of that, but it was blisteringly hot, beyond the ambient temperatures. Not sure whether the hot water tank was located up there, or why the temp was so high. We'd stay again, but insist on a first floor room in the summer. Room 121 could be changed to a sauna.

10/10 Excellent

Joseph, Atlanta, GA- USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, classic french hotel in small town
We had a lovely stay at the Hotel du Parc in Thann. The grounds were beautiful, the staff very friendly. Both the breakfast in the sunroom and the Chef's Menu Dinner were outstanding and authentic. There was an outdoor ping pong table our sons enjoyed immensely!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness
Pleasant not perfect
Just an overnight stop. Our second time. Convenient with a dog. Fairly expensive, food foie gras was totally excellent but fish course overcooked. Staff friendly

10/10 Excellent

stephluis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming! This is what France feels like
Upon driving through the gates, we were enchanted. The grounds were lovely, with a pool and patio area. The hotel itself was an elegant and old fashion mansion style of yesteryear, which gave it's charm. The gold molding and portrait paintings throughout were very elegant. It was great to have a staff suggest a dining experience for both dinner and breakfast at hotel. Amazing 5course meal, and breakfast buffet-truly a French experience extraordinaire! The guest rooms were spectacular. Very sophisticated, clean, and beautiful decorated, in turn of the century style. The checkered black and white tile was gorgeous! We felt at home with such a kind and helpful staff, yet, we felt a very French experience. This is a must stay!!
Doll collection in hallway
Pool area
Lovely setting
Wow! Cheese selection.

10/10 Excellent

mathieu, Montreal, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
It been a perfect stay. The hotel is great, located in an old chateau. The restaurant offersgrest food. The town surrending is also pretty nice. I have been there just before Christmas and they have in the street the Christmas market.

10/10 Excellent

Jannick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
The hotel's proprietors were incredibly accommodating for us when we stayed there. We stayed as part of a motorbike tour of France, and they were more than happy to allow us to use their personal secure parking area, as well as giving us a larger room to store all of our baggage and bike kit. They provided a very warm welcome, with an aperitif on the front terrace. The hotel is within easy walking distance of the town centre. Great stay.

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We have stayed here several times over many years and it always looks newly decorated! The welcome was excellent, several different languages are spoken and our room was lovely with a view out over the front garden. A large double bed and a bathroom with a corner bath. There is a spa, which my husband says was great after a long journey. The restaurant was cosy, with a lovely open fire and the food was first class - not too rich or fussy and just enough. Our host was also very helpful regarding wines! The hotel is just a few minutes walk from the centre of Thann. It is really pretty and the church is well worth a visit. As it is near Christmas, the lights and decorations were all up and it all looked beautiful. We would certainly recommend this hotel to anyone and we will definitely be going back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not far from Mulhouse
Beautiful old building with large comfortable rooms, good service and superb food - who could want more?

8/10 Good

Cathy, TN

Liked: Cleanliness, staff & service
Hotel du Parc in Thann, France
The first things to keep in mind, depending on the time of year, is that there is no air conditioning and no heat control that we could find. There was a double window in our room and we kept it open in March and used a small fan that was already in our room. There is no elevator. The bathroom was very small, but everything worked. The bed was okay, but could have been more firm. The location is nice--off the main street and a short walk to town. There is a good internet connection. The restaurant was perhaps the best part. The evening meals were excellent and the setting was romantic--candle, rose, and low lights. Breakfast was adequate but not as complete as some other European hotels. We would stay there again, primarily for the evening meals and also because alternatives are few.

8/10 Good

Johnbelle56

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in good location
Enjoyable,loved our room with gilt headboard and a private balcony. Staff all very friendly

10/10 Excellent

Dennis, Milwaukee, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel du Parc - Perfect start to the Alsace
Hotel du Parc is charming and provides a pleasant environment. The French gourmet dinner was excellent and the our capable waiter was able to provide English translations. The hotel is a convenient walk to the Thann town center which has every available resource.

6/10 Okay

Nina, Exeter

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Decent Hotel, could use some attention
The room and bath were fine; clean, functional, nice amenities in the bath. The service depended on who was behind the desk and not all personnel were friendly; some actually acted like we were imposing on them with simple questions. The 'fitness center' in the basement is mediocre at best and sorely needs attention, especially the jacuzzi tub, which has moldy smell coming from the water exchange filter. It would also be nice if there were directions to use the equipment, which will be unfamiliar to most guests. There is also a 'massage bed' but it is not clear how to use it or whether you have to put coins in it. The fitness center is only open from 10 am to 8 pm and we wanted to use it early in the morning, or after dinner, so we only went in there once, and we were very disappointed. After walking around all day sightseeing or hiking, it would be nice to have a jacuzzi after dinner. 8 pm is just pointless. We could also have used the fitness area in the early morning, before heading out for the day's activities. 10 am is ridiculous!! Also, don't expect to rent bikes through the hotel on Sunday or Monday - nothing is open in Thann on Mondays. I suggest you write to the hotel ahead of your stay to arrange for bikes. Thann is a well kept secret - lovely vineyards with hiking trails all around, very nice town with shopping and cafes. Safe and quiet at night.

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marché de Noël 🎄
Stayed 2 nights in Dec 2023

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

bruno

Stayed 1 night in Dec 2023

10/10 Excellent

Sylvain

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Amélie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice classical Hôtel. The diner and the breakfast were very good. The room was a bit small in the second floor, but the bed is confortable. We enjoyed our stay.

2/10 Terrible

bernard

Stayed 1 night in Sep 2023

10/10 Excellent

Wolfgang Peter

Stayed 1 night in Jul 2023

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil et nuitée très confortable
Soirée étape dans le cadre d'une randonnée cycliste : très bon accueil et bon confort.
Stayed 1 night in Jun 2023

6/10 Okay

Ninke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Zimmergrösse Sauberkeit Lage Leider hatten wir viel Pech bei unserem Aufenthalt: Bei unserer Ankunft war unser Wunsch den Wellnessbereich zu benutzen und anschliessend im Hotelrestaurant Abendessen. Leider wurde uns mitgeteilt, dass das Personal heute früher gehen wolle und die Küche deshalb nur bis 19.30 geöffnet sei... Somit war Wellness vor dem Essen und nach dem Essen nur mit Zeitdruck möglich (Gem. Broschüre im Zimmer sei die Küche bis 21.00 Uhr geöffnet). Das zur Verfügung gestellte Duschmittel im Zimmer war leider leer und konnte nicht vor 19.00 ersetzt werden (da die zuständige Person nicht da war und scheinbar niemand wusste wo dies aufbewahrt wird). Am Sonntagmorgen fiel dann noch der Kaffeeautomat beim Frühstücksbuffet aus...
Stayed 1 night in May 2023

10/10 Excellent

Markku, Vantaa

Stayed 2 nights in May 2023

10/10 Excellent

marie-annick

Stayed 2 nights in May 2023

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wundervoll erhaltener Stil, sehr zuvorkommendes personal traumhaftes Ambiente. Wir werden sehr gerne wiederkommen. Herzlichen Dank wir haben uns sehr wohl gefühlt.
Stayed 1 night in Apr 2023

10/10 Excellent

Atmane

Stayed 1 night in Apr 2023

10/10 Excellent

Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Romuald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

EMILIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle bâtisse ancienne, excellent petit-déjeuner
Stayed 1 night in Dec 2022

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles ok!
Stayed 1 night in Oct 2022

8/10 Good

Beat

Stayed 1 night in Sep 2022