Reception

Reviews of Super 8 by Wyndham Temple I-35

2 out of 5
Super 8 by Wyndham Temple I-35
1610 W Nugent Ave, Temple, TX

Reviews

6.2
Rating 10 - Excellent. 74 out of 346 reviews" "
Rating 8 - Good. 79 out of 346 reviews" "
Rating 6 - Okay. 58 out of 346 reviews" "
Rating 4 - Poor. 61 out of 346 reviews" "
Rating 2 - Terrible. 74 out of 346 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gods

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Stayed 2 nights in May 2024

4/10 Poor

Rose

Disliked: Cleanliness, property conditions & facilities
Very old furniture. Dirty walls and carpet.
Stayed 5 nights in Apr 2024

4/10 Poor

Allan

Travelled with family
Disliked: Cleanliness
don’t stay here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Apr 2024

6/10 Okay

Rene

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

PeggyS

Disliked: Cleanliness, staff & service, property conditions & facilities
If u need a bed this is the place. If u want comfort and feel like ur in 2024 this isn’t the place. It needs new rugs a tv big enough to see it. A clock that don’t sound like it’s going to blow up. Walls that need painting. And that smell I don’t even know how to describe it. Let’s talk abt the bathroom!!! U sit to use it and the door can hit ur side. lol shower head looks like it can kill you with so much crap on it. So NO I WILL NOT GO BACK.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services. Room was clean and everything worked properly.
Stayed 1 night in Mar 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay we didn’t have enough towels at first then we inquired about one of the shower but it was resolved quickly
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Stayed 1 night in Feb 2024

10/10 Excellent

Nativida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was beyond rude and very unprofessional. I left hours after checking in
Stayed 3 nights in Jan 2024

2/10 Terrible

Tere

Disliked: Cleanliness, staff & service, room comfort
Rudest service I’ve ever experienced
The front desk woman was extremely rude. I checked out without even stating my full stay. She had no bra on at the front desk and again was very rude to me. When I asked to speak to a manager she said she was the manager and refused to give me her name.
Stayed 2 nights in Jan 2024
Response from Management on 31 Jan 2024
After checking into the room, you proceeded to smoke despite being aware that it was a non-smoking room. The front desk simply requested that you vacate the property as you had just checked in, without imposing any penalties. While we understand your dissatisfaction, it does not justify making inappropriate comments in your review. We maintain a firm stance against personal remarks directed at our employees. We sincerely value and commend our employees who adhere to hotel policies. Have a blessed day.

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jan 2024

2/10 Terrible

Steven

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet plumbing was un hooked so not working no water. Crumbs in my bed so no laundry done. Front desk was friendly and when I notified of issues he did apologize and said sorry.

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was being remodeled. Light switches were grimy, bad tile job in bathroom. All lamps have been taken out & recessed light installed that the front desk didn't even know about. Not a wonderful nights stay. Breakfast was ok but still would not recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Room was clean and comfortable. Guest service over the top friendly and helpful. Great breakfast.
Stayed 1 night in Jan 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Cody

Business traveller
Decent stay for the money.
The front desk clerk was very friendly and efficient. The breakfast was surprisingly very good. The morning clerk wasn't as friendly. The hotel itself is very old, run down and needs a lot of work.
Stayed 1 night in Dec 2023

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay...shower head had little to no pressure but they said that they would look into it.
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was very dated and not as clean as I would have preferred.
Stayed 1 night in Oct 2023

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Felt safe, but smell is bad. Not bad for the price
Stayed 1 night in Oct 2023

8/10 Good

JONATHAN

Stayed 1 night in Oct 2023

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible you’re not a guest there just a check
Horrible big brunette girl at front desk after selling our house working all day said our second 7lb dog couldn’t stay there we had no where to go already paid no money she accommodated charged us double pet fee insinuated we had extra people in the room like we r tweakers just a family in between homes, went to book two more nights only cause my wife didn’t want to move I talked to manager he said we were good to stay in same room, the day comes I’m at work they charge my wife then go and kick out my family because of 2 7lb dogs “pet friendly” they “didn’t know” nightmare, bugs, construction going on
Stayed 5 nights in Oct 2023

10/10 Excellent

Wilhelmena

Stayed 7 nights in Sep 2023

8/10 Good

Gary

Stayed 3 nights in Oct 2023

10/10 Excellent

Janella, Copperas Cove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice, breakfast satisfying. Close to other amenities.
Stayed 8 nights in Sep 2023

6/10 Okay

Kirk, Corsicana

Stayed 3 nights in Sep 2023

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

McKayla

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very dirty and overwhelming smell of mildew. It looks like they might be remodeling now.
Stayed 3 nights in Aug 2023

8/10 Good

cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and accommodating 😊
Stayed 6 nights in Aug 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023

10/10 Excellent

Raul

Stayed 1 night in Aug 2023

2/10 Terrible

Elizabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Halls where dirty doors ect. Also had someone walk into one of my workers room looking for someone. Not sure how they even had a key.
Stayed 1 night in Aug 2023

2/10 Terrible

Marcella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to check in only to find closed posted on door. No notice of any kind from the hotel or Travelocity.

2/10 Terrible

Marcella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived to check in only to find the place was closed due to a fire. No notice was sent from any one.
Stayed 1 night in Jul 2023
Response from Management on 24 Jul 2023
Thank you for your feedback. We would like to clarify that our hotel was open, and there was no fire incident during your intended stay. We apologize for any confusion and inconvenience. It is possible that you may have gone to the wrong location. Please feel free to reach out if you need any assistance or have any further questions.

10/10 Excellent

Kathy

Stayed 1 night in Jul 2023

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn't stay again. Staff was great but felt unsafe.
Stayed 2 nights in Jul 2023

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Moses

Travelled with partner
Liked: Staff & service
On place to stay, remodeling while there, stayed in room next to ever they are remodeling the angel of glue was strong, sheetrock along walls
Stayed 1 night in Jun 2023

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place , friendly front desk person, quick check in Thank you !!!
Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

PeggyS

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
None smoking was not!! The night and morning desk ppl are unhappy at their job. Was not welcoming didn’t even smile or say hello nothing. The shower has paint coming off in the ceiling. The shower head was so rusty. Sheets was so thin I had to use the other beds sheet to keep warm. All the lamps and clock was in plug so had to push desk back to do their job. It was just yuk to me and will never stay again. We travel from San Antonio to visit family and get a room all the time. I wanted to see stay here because it looked to be beautiful and that my friend is a lie.
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly, professional staff.
Stayed 1 night in May 2023
Response from Management on 31 May 2023
Thank you for the positive review of Super 8 Temple Texas I-35! We're glad you found our hotel very clean and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back in the future!

2/10 Terrible

Jeff

Travelled with partner
Disliked: Staff & service
They had no record of my reservation and had no rooms. Then my card was charged for the stay
Stayed 1 night in Apr 2023
Response from Management on 30 Apr 2023
Thank you for your feedback. We are sorry to hear that you were unable to make it to your reservation. We hope that everything is well with you.Please note that when a guest does not show up for a reservation, the room is held for the guest for the first night of their stay. After that, the reservation is automatically process as now show. As a result, your card may have been charged for the first night of your stay.We apologize for any confusion or inconvenience this may have caused. Please don't hesitate to contact us if you have any further questions or concerns.Thank you for considering us for your travel needs, and we hope to have the opportunity to welcome you in the future.

4/10 Poor

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Drugs and alcohol were being openly used in the parking lot with loud music playing. The shower had mold, the room smelled like smoke despite being "smoke free"
Stayed 1 night in Apr 2023
Response from Management on 16 Apr 2023
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We have addressed the issues you raised with our staff and taken measures to ensure that our property is maintained to the highest standards of cleanliness and safety for our guests.We would like to extend an invitation for you to return and give us another chance to provide you with a superior experience. If you would like to discuss the matter further, please feel free to contact us directly.