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Reviews of Smy Civico Zero

4 out of 5
Smy Civico Zero
Viale Martano snc, Marina Velca, Tarquinia, Viterbo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 89 reviews" "
Rating 8 - Good. 28 out of 89 reviews" "
Rating 6 - Okay. 4 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Riccardo

Stayed 1 night in Dec 2023
Response from Lo Staff del Civico Zero Resort on 14 Dec 2023
Caro Riccardo,ti ringraziamo per la tua recensione. A presto,

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful property. The staff was friendly and veryhelpful. Everyone went out their way to make us comfortable.
Stayed 2 nights in Oct 2023
Response from Civic Zero Resort**** on 18 Nov 2023
Dear Sylvia ,Thank you for taking the time to leave us this 5 star rating review.Our Sfaff is really glad to have contributed to making your stay enjoyable. We are also really happy that you enjoyed our Resort.We look forward to your next visit.Greetings from the Staff of Civico Zero

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Civico Zero Resort**** on 4 Nov 2023
Dear April,We thank you immensely for taking the time to leave us this beautiful review from 10 out of 10.We look forward to your next stay.Greetings from all the staff of Civico Zero!

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2023
Response from Civic Zero Resort**** on 4 Nov 2023
Dear Mr. Kenneth ,We thank you immensely for taking the time to leave us this beautiful review from 10 out of 10.We look forward to your next stay.Greetings from all the staff of Civico Zero!

10/10 Excellent

roland

Stayed 4 nights in Oct 2023
Response from Civic Zero Resort**** on 4 Nov 2023
Gentilissimo Roland ,Ti ringraziamo immensamente per aver trovato il tempo di lasciarci questa bellissima recensione da 10 su 10.Ti aspettiamo a braccia aperte per il prossimo soggiorno.Un saluto da parte di tutto lo Staff del Civico Zero!

10/10 Excellent

Lidia

Travelled with family
Liked: Amenities
Although we spent one night, I would definitely go back! The place was spotless and dog friendly! The staff was amazing, the rooms were spotless and beautiful views of the water .. Loved this place 🇮🇹♥️
Stayed 1 night in Sep 2023
Response from Civico Zero Resort**** on 26 Oct 2023
Dear Lidia ,We are very grateful for your 5 star review!Cleanliness and hospitality are themes that are very close to our hearts.We look forward to your next stay and if you have a dog bring it with you , he will also be welcome.Warm greetings from all the Staff of Civico Zero

10/10 Excellent

roland

Stayed 2 nights in Oct 2023
Response from Civic Zero Resort**** on 12 Oct 2023
Dear Roland,Thank you for your review, your opinion is very important to us, Greetings from all the Staff of the Civic Zero Resort****

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualità-prezzo
Abbiamo passato un meraviglioso weekend in questo albergo, usufruendo della piscina e del ristorante. Hotels propone solo la formula pernottamento e colazione inclusa, ma all’interno del hotel c’è anche un ristorante/bistrot che abbiamo provato con il sevizio in camera e siamo rimasti molto contenti per le porzioni abbondanti e la qualità dei prodotti. Vi consiglio di richiedere anche la lista dei vini perché purtroppo il menù che è in camera non è completo. Per quello che riguarda la colazione, c’è di tutto, dolce, salato, centrifughe, spremute… c’è solo l’imbarazzo della scelta. Tutti gli spazi sia all’interno che all’esterno risultano puliti e ordinati. Ringrazio tutto il personale che a contribuito a questo fine settimana di totale relax, in particolare Mariana, Fabio e il mitico Stefano. A presto
Stayed 1 night in Oct 2023
Response from Civico Zero Resort**** on 12 Oct 2023
Gentile Claudia,La ringrazio per la sua recensione, la sua opinione è molto importante per noi, ci fa molto piacere che ha apprezzato i nostri servizi e che ha passato un ottimo soggiorno, la aspettiamo presto al Resort e un caloroso abbraccio da tutto lo Staff del Civico Zero Resort****

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Great location!
Great location. We were in the area to do Birding and this was a great central starting place. The hosts were very helpful and nice. The room was was comfortable and clean! The restaurant and breakfast were great. The common areas are quite rundown and in need of repair. We were there in the off season.
Stayed 2 nights in Sep 2023
Response from Civic Zero Resort**** on 12 Oct 2023
Dear Susan,Thank you for your review, your opinion is very important to us, a hug from all the Staff of the Civic Zero Resort****

10/10 Excellent

Piers

Stayed 1 night in Sep 2023
Response from Civic Zero Resort*** on 12 Oct 2023
Cara Piers,Thank you for your review, your opinion is very important to us, a hug from all the Staff of the Civic Zero Resort****

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, a little out of the way. The beach club property out front is a little tired looking. Overall for the price, it was a confortable clean place to stay for an overnight on our way to Tuscany. The restaurant which had mixed reviews was a delightful surprise. We had a great dinner, great service and breakfast offered a huge variety. Great value.
Stayed 1 night in Sep 2023
Response from Civic Zero Resort**** on 12 Oct 2023
Dear Carole,Thank you for your review, your opinion is very important to us, we were very happy that you enjoyed our restaurant and our services, we look forward to seeing you soon, greetings from all the Staff of the Civic Zero Resort****

10/10 Excellent

SYBIL F

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful. The room was big and very clean. We would definitely come back again 😊
Stayed 1 night in Sep 2023
Response from Civico Zero Resort**** on 13 Sept 2023
Dear Sybil F,We are immensely flattered by your 5 out of 5 review!Thank you for choosing the Civic Zero Resort and we look forward to your next stay.A great greeting from all our staff!

10/10 Excellent

roland

Stayed 1 night in Sep 2023
Response from Lo Staff del Civico Zero on 10 Sept 2023
Caro Roland,grazie di cuore per la tua recensione... A presto,

10/10 Excellent

Nicola

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Lo Staff del Civico Zero on 28 Jul 2023
Caro Nicola,ti ringraziamo per la tua recensione. Ricevere il punteggio "pieno" ci stimola a fare sempre di più per i nostri clienti. Ti aspettiamo per un nuovo soggiorno,

8/10 Good

Melissa

Stayed 2 nights in Jul 2023
Response from Lo Staff del Civico Zero**** on 7 Aug 2023
Gentilissima Sig.ra Melissa, tutto lo Staff del Civico Zero ti aspetta per un nuovo soggiorno in pieno relax.... Nella nostra casa, aperitivi, massaggi e tanto relax sono a tua disposizione! A presto.

6/10 Okay

Joyce, Salisbury

Liked: Staff & service
I loved that this resort was away from the hustle and bustle of Rome, but since we did not have a car we had very limited options. The hotel was nice but the menu was limited. The staff were super helpful but overall felt a little disappointed in the experience.
Stayed 1 night in Jul 2023
Response from Lo staff del Civico Zero Resort **** on 10 Jul 2023
Dear Joyce, we are sorry to receive a mediocre judgment. It makes us reflect to improve. We try to do everything for our customers: attentive breakfast service, thorough cleaning, garden and well-spaced relaxation area, no crowding .... education and a lot of professionalism in customer management by all staff. We will do more.... certainly... with love,

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, the staff was super friendly and fast. Clean rooms and facility, food was good (but limited to mostly seafood so be prepared). Only downside was that the area around was deserted - lots of empty homes/apartments that gave a ghost town feel - nothing to do unless you went into the town. I went on shoulder season so could be different during peak summer time.
Stayed 1 night in Jun 2023
Response from Lo Staff del Civico Zero**** on 11 Jun 2023
Dear, thank you for your review. We are waiting for you for a new stay to discover all our services and the magic of our land.... See you soon !

8/10 Good

armando

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
HOTEL vista mare in villaggio privato
Struttura in buone condizioni generaliCamera ampia,pulita con buone dotazioni .Piscina e ristorante .Testato prezzi in linea ,qualita discreta .Varia e ricca la colazione .
Stayed 1 night in Jun 2023
Response from Lo staff del Civico Zero Resort **** on 10 Jun 2023
Gentilissimo, ringraziamo per il suo commento! Siamo molto felici che abbia trascorso un ottimo soggiorno ;vi aspettiamo nuovamente presso il nostro resort. Un caro saluto!

4/10 Poor

Molly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from Lo Staff del Civico Zero on 10 Jun 2023
Cara Molly,ti ringraziamo per la tua recensione. Non sappiamo cosa non ti sia piaciuto nel nostro resort...ti invitiamo ad effettuare un nuovo soggiorno, per ricevere un bel 5! A presto,

8/10 Good

Kirsten

Stayed 1 night in May 2023
Response from Lo Staff del Civico Zero on 24 May 2023
Dear,thank you !!! your opinion is very important for us, we look forward to seeing you soon !!!

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service
Absolutely loved this resort and the workers!! They are so helpful and make you feel like family! They went above and beyond to make our stay wonderful!! Not much around and the surrounding areas are a little run down but the hotel is gorgeous and well kept!! Will definitely stay here again if we come back to Civitavecchia!!
Response from Lo staff del Civico Zero Resort. on 6 May 2023
Dear Tina, thank you for your review. We greet you with a quote: "Do not forget hospitality; Some, practicing it, have welcomed angels without knowing it". See you soon,

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything
Stayed 2 nights in Apr 2023
Response from The staff of the Civico Zero Resort**** on 8 Apr 2023
Dear,thank you !!! your opinion is very important for us, we look forward to seeing you soon !!!

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Jonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean and modern rooms with good facilities. The breakfast is good and the staff are friendly. Location is seasonal so better to have a car for restaurants in winter months but it’s a nice quiet place to stay.
Stayed 6 nights in Mar 2023
Response from Lo staff del Civico Zero Resort. on 28 Mar 2023
Dear Jonny,We are very happy that you enjoyed the staff and that you also enjoyed the rooms and services of our Resort.Your rating from 10 out of 10 fills us with so much satisfaction and desire to do better and better to make guests like you spend a stay as pleasant and relaxing as possible.Remember that during the winter months you can also enjoy our Restaurant "Nonno Fredy Bistrot".We look forward to having you back soon as our valued customers.A warm greeting from all the staff.Civic Zero Resort*****

10/10 Excellent

Carlo

Stayed 1 night in Feb 2023
Response from Lo Staff del Civico Zero on 24 Feb 2023
Caro Carlo,ti ringraziamo di cuore per la tua recensione. Ci piace pensare che ti abbiamo fatto sentire "in famiglia", coccolato e ben accolto. Ti aspettiamo per un nuovo soggiorno ed una colazione speciale... sulla nostra terrazza vista mare! A presto,

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
Bit of a strange place to go in December (a sort of gated community that you have to past through, and the hotel was like only thing open), but lovely. They were having a private party the evening we were there but invited us to join in, and when we arrived asked if we were hungry and made us a bunch of food.
Stayed 1 night in Dec 2022
Response from Fabio on 5 Dec 2022
Dear Derek,we are happy that you have been well, and fills our hearts with joy, when a customer remains satisfied, it means that we are on the right path, and helps us to do more and more.Thank you so muchFabio

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super friendly & helpful. Delightful stay but as it was off season a number of places were closed nearby.
Stayed 1 night in Sep 2022
Response from Lo staff del Civico Zero Resort. on 4 Oct 2022
Dear Margaret, thank you for appreciating our service. We invite you to return in high season and enjoy all the services of the beach.See you soon !!!

8/10 Good

Paul

Stayed 1 night in Sep 2022
Response from Lo Staff del Civico Zero on 29 Sept 2022
Dear Guest, we are glad that you appreciated our resort. We hope to welcome you in the next future! Best regards

10/10 Excellent

Debbie, St simons island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff- everyone was completely helpful from the start! Rooms were clean and the food delicious
Stayed 1 night in Sep 2022
Response from Lo Staff del Civico Zero Resort on 11 Sept 2022
Dear Debbie,thank you very much for your review. All our staff do their best to cuddle guests and make them feel welcome in our family. We are waiting for you for a new stay,

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice, comfortable and Valentina was very accommodating, cordial and personable. I will definately book with this hotel again.
Stayed 2 nights in Aug 2022
Response from Lo Staff del Civico Zero on 16 Aug 2022
Dear Maya, thank you for the review. We are waiting for you to discover the wonders of Tarquinia and its surroundings. Soon,

8/10 Good

Michel

Stayed 1 night in Aug 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away!
Fantastic get away before flying out from Rome. Very friendly helpful staff. Room large , airy and very clean.Loved the pool was large and convenient bar
Stayed 1 night in Jul 2022
Response from Civico Zero Resort**** on 21 Jul 2022
Dear Nancy, thank you for your review. All our staff works to make the customer feel at home. See you soon

10/10 Excellent

David, Del Mar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service super clean rooms and staff was very friendly and accosting. Owner greet us upon a late midnight arrival and her staff was 5 star! Definitely will return.
Stayed 1 night in Jun 2022
Response from Civico Zero Resort**** on 28 Jun 2022
Dear David, thank you for your review. We are waiting for you at Civico zero for a stay by the sea. See you soon,

10/10 Excellent

david

Stayed 1 night in Jun 2022
Response from Civico Zero Resort**** on 19 Jun 2022
Grazie per la recensione. A presto!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Definitely a lot of locals come here and it makes sense! It was a diamond in rough find for us! The rooms were spacious. The staff was excellent and helpful! Beds were comfortable! AC works incredibly well! Our unit even had two! On hot days we had 35 degree weather and our room was 19 degrees! Absolutely loved this place and felt really comfortable! Our highlight of our stay was of course due to two incredible staff members! Davide who is absolutely first class in hospitality. We were actually super thankful he worked 14 hour days the two days we were there. He was there for breakfast then at the pool bar and lastly for dinner. In addition, THE RESTAURANT of the hotel is the best! Would never recommend eating outside of the resort! Davide made us feel so comfortable and special there regardless of the long hours. Despite working until 1am, for breakfast he made us amazing eggs when it was 10:20 almost over! I’ve never seen someone so happy to be at work and always have a smile on his face and it’s no doubt it’s due to the man who trained him Mirwo! Mirwo was exceptional and English was as good as any native speaker! Makes sense way Davide learned as quickly as he did as Mirwo was a great mentor and had a pleasure dealing with him! Those two are the dynamic duo!!! Thank you Gents for making our stay that much more special! I have no doubt if they renovated the rooms this place would easily surpass five stars! They have the staff to make it so!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was just ok . A bit weird design with the bright tiles everywhere. We couldn’t use the pool as of the wedding reception which was a bit disappointing as well as very poor breakfast. The area around the hotel was oddly quiet so nothing to do. The restaurant served below average food. I’m not gonna come back .
Stayed 1 night in Sep 2019
Response from Riccardo S. on 18 Nov 2019
Dear Guest, thank you for your review. Our poll is outdoor and is open in summer. We invite you to return to our restaurant to try the new menù. Best regards!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Riccardo S. on 2 Sept 2019
Gentile cliente, la ringraziamo per la sua recensione. Speriamo di poterla ospitare nuovamente presto. Cordiali saluti

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Riccardo on 10 Jul 2019
Dear Guest, thank you for your review. We hope to welcome you in the next future. Best regards!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful choice for a stopover before flying out of FCO. Elisa greeted me with smiles and what a wonderful person overall. Grazie e ci vediamo Apresto!
Stayed 1 night in Jun 2019
Response from La Direzione on 3 Jul 2019
Dear Guest, thank you for your review, your opinion is very important for us. We are very glad that you appreciated our resort. We hope to welcome you in the next future. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the extra effort that was put in by the staff to make our stay an enjoyable one with fond memories. Please thank them for us
Stayed 1 night in Dec 2018
Response from Riccardo S. on 6 Jan 2019
Dear guest, thank you for your review. We work hard every day to reach the best comfort to our guest. We hope to welcome you in the next future. Best regards!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Great stay, enjoyable area, service was great, beds comfortable. View amazing!
Stayed 1 night in Nov 2018
Response from Riccardo S. on 20 Nov 2018
Dear Guest, thank you for your review. We are very glad that you appreciated our hotel. We hope to welcome you in the next future. Best regards!

10/10 Excellent

Feltonique, The bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful the service was amazing. I will definitely be back to this resort. They made me and my boyfriend feel at home and the cake made by the chef was amazing. I also want to thank them for getting us to the port which was a great help. Thanks to the staff once again.
Stayed 1 night in Nov 2018
Response from Riccardo S. on 12 Nov 2018
Dear Feltonique, we are very happy that you appreciated our staff and our staff. Your opinion is important for us and we are looking forward to welcome you again. Best regards

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Civico Zero Resort**** on 13 Nov 2023
Dear Annette,We are very honored with your 10 out of 10 review.Knowing that your stay was so appreciated makes us really happy.We look forward to your next stay.A warm greeting from the Staff of Civico Zero

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura si presenta internamente di grande qualità, le camere sono belle, con un loro stile. Il personale di servizio è stato sempre gentile, disponibile e preparato. Tutta la location vale, nei suoi servizi. Una posizione sicuramente affascinante sul mare, in un contesto molto riservato.
Stayed 1 night in Oct 2023
Response from Civico Zero Resort**** on 26 Oct 2023
Gentile Andrea,Siamo davvero felici che tu sia riuscito a cogliere la bellezza e la tranquillità che offre la posizione del nostro Resort.Sapere che le camere , la struttura e il personale siano stati in grado di farti trascorrere un soggiorno a 5 stelle ci rende molto orgogliosi del nostro operato .Ti aspettiamo presto!Un caro saluto da parte di tutto lo Staff del Civico Zero

8/10 Good

Wilbert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Mariana una mujer muy servicial, amable dispuesta ayudar servicial, te hace sentir en casa Solorio a pronto tus necesidades, te dan ganas de volver tarquín es buen lugar para descansar
Stayed 2 nights in Oct 2023
Response from Civic Zero Resort**** on 20 Oct 2023
Dear Wilbert,Thank you for the nice review, your opinion is very important to us, we are very pleased that you enjoyed our services, we look forward to seeing you soon, and we send you a greeting from all the staff of the Civic Zero Resort*****

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lo staff del Civico Zero Resort **** on 13 Oct 2023
Gentile Cliente,la ringraziamo per la sua recensione.A presto,

10/10 Excellent

Alexander

Stayed 1 night in Oct 2023
Response from Civic Zero Resort Staff**** on 12 Oct 2023
Dear Alexander,Thank you for your review, your opinion is very important to us, Greetings from all the Civic Zero Resort Staff****

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel extrêmement gentil. Belle piscine. Chambre propre et confortable.
Stayed 1 night in Sep 2023
Response from Civico Zero Resort & Golf on 22 Sept 2023
Chère Lucie,nous vous remercions d’avoir pris le temps de nous laisser cet avis et de nous avoir laissé une note si élevée. Nous informerons notre personnel de continuer à travailler de cette façon!Nous attendons avec impatience pour un prochain séjour.Salutations de tout le personnel du Civico Zero.

8/10 Good

emanuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura con qualche limite, ma la cordialità, la cortesia e il sorriso di tutto lo staff compensano ampiamente. Dalla reception, con il gentilissimo Stefano, al team della piscina sempre sorridente, alle signore della sala colazioni, è facile sentirsi a casa, anche in un breve soggiorno come il nostro. Posto rilassante e familiare; buonissimi pranzi bordo piscina (panini e insalate ottimi a prezzi davvero convenienti); lettini sempre disponibili sia nell'area giardino che attorno alla piscina. E colazione ricca e varia!!! Parcheggio gratuito accanto all'entrata dell'hotel e wifi molto ben funzionante sono un plus molto gradito. Il mare e la spiaggia antistante non ci sono piaciuti, ma questo certo non dipende dall'hotel 😉
Stayed 1 night in Aug 2023
Response from Lo Staff del Civico Zero Resort on 2 Sept 2023
Cara Emanuela,ti ringraziamo per la tua recensione che premia il nostro modo d'intendere l'accoglienza dei clienti. Ti salutiamo con affetto e una citazione: "L’unico modo di scoprire i limiti del possibile è di oltrepassarli e finire nell’impossibile".... e noi lo faremo...Con affetto,