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Reviews of City Suites Gateway

4 out of 5
City Suites Gateway
No. 442, Zhongzheng East Road, Dayuan District, Taoyuan City

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1001 reviews" "
Rating 8 - Good. 362 out of 1001 reviews" "
Rating 6 - Okay. 157 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rudy, FREMONT

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Litsui, Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stayed here before my flight out of Taipei. Its convenient and good services, breakfast is ok.
Stayed 2 nights in Apr 2024

8/10 Good

Yee Fatt, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, location near to airport. Staffs are friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to walk from the metro station at night that was only 2 stops from the airport. It was a short walk and we could see the hotel from the station. It was a comfortable stay after a very long flight and the shower water pressure was amazing.
Stayed 1 night in May 2024

8/10 Good

HANH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice breakfast. close to train station, airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the subway and it is easy to get to the airport. The staff is really friendly.
Stayed 1 night in May 2024

8/10 Good

i-hwa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The size of beds gives you plenty room for two people
Stayed 1 night in Apr 2024

6/10 Okay

Sun

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The best thing about this hotel is its proximity to Taoyuan Int'l Airport. The location makes it very convenient for quick layovers. However, the cleanliness of the room leaves a lot to be desired. The room itself smelled very musty, the carpet felt gross (thank God they provided disposable slippers) and there was black mold in the bathroom, especially in the grout around the sink. Thank god we were only there for a quick overnight stay. On the positive side, the staff was friendly and efficient, and breakfast starts at 6:30 AM, which is great for early morning flights.
Stayed 1 night in Apr 2024

10/10 Excellent

Chiewhui, fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for catching early flight when front desk booked taxi the night before Very sumptuous breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Yvonne, Vienna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to the highway and has no sidewalk around the property. It’s quite inconvenient if one wants to go out to eat or go to a mini mart buying something.
Stayed 1 night in Apr 2024

8/10 Good

Bee Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Mrt Station but not much food variety.
Stayed 3 nights in Apr 2024

8/10 Good

Odile, Downers Grove

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, a 10 minutes/$5 ride from the airport. Wish they had free shuttle as most airport hotels usually have. Also, we arrived late (09:30PM), and there was no way to get any decent food, no restaurant opened, no room service. Just some vending machines with junk food. Bedroom was spacious with two king beds, and bathroom huge with a soaking tub inside a huge walking shower. Breakfast was included and had all kind of Asian dishes but also the possibility to get eggs the way you like them, and pancakes. It has an outside swimming pool we didn't have time to enjoy. Despite from being really close to the airport and highway, it's been pretty quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport, beautiful river nearby & nice traditional Taiwan foods.
Stayed 1 night in Apr 2024

8/10 Good

Shinfu

Liked: Cleanliness, staff & service, property conditions & facilities
Being close to airport.
Stayed 1 night in Apr 2024

8/10 Good

Zee

Liked: Staff & service
Bath room do smelled with a little bad odor. It should be more sanitized with no smell.
Stayed 1 night in Apr 2024

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MRT is nearby.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kai yan

Stayed 1 night in Apr 2024

10/10 Excellent

Henry, las vegas

Stayed 1 night in Apr 2024

10/10 Excellent

Tzu-Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near airport and the room is clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it
Stayed 1 night in Apr 2024

10/10 Excellent

Casey

Liked: Property conditions & facilities
Great location, close to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a short layover. The food was good and staff very helpful. Keep in mind there is no bar in the restaurant or nearby.
Stayed 1 night in Apr 2024

6/10 Okay

Ching Salina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport and staff are excellent.
Stayed 1 night in Mar 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniences near the airport. I wouldn’t mind coming back when I visit next.
Stayed 1 night in Mar 2024

6/10 Okay

Lu Yu

Liked: Amenities
Disliked: Staff & service
The breakfast dishes/pots were not refilled quickly enough. I stood there, with my plate and staring at the four empty options of hot dishes. Even after inquiry, there were no signs of prompt refilling. Too embarrassing to wait any longer, I had to find a table to sit down, finish my plate with only a few cold dishes and then go check one more time.
Stayed 1 night in Mar 2024

4/10 Poor

Wayne

Stayed 2 nights in Mar 2024

6/10 Okay

chungkwan

Disliked: Cleanliness, amenities, property conditions & facilities
location,price,meal service...
Stayed 2 nights in Mar 2024

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious
Stayed 1 night in Mar 2024

8/10 Good

Chih-Chung

Stayed 1 night in Mar 2024

10/10 Excellent

G

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to airport
Stayed 1 night in Mar 2024

8/10 Good

Secilil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for overnight transit
Stayed 1 night in Mar 2024

4/10 Poor

Adam

Stayed 1 night in Mar 2024

8/10 Good

Susanna I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the staff were fantastic very helpful and friendly, interior of the property was nice the food in the buffet/restaurant was very good. Downside- there was no heater in the whole hotel and the weather was very cold when we stayed there. They did offer extra blankets in case we needed them.
Stayed 1 night in Mar 2024

8/10 Good

Flordeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport
Stayed 1 night in Jan 2024

8/10 Good

Jia, White River Junction

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room contained some smell and the location was not very convenient, it is far away from public transportation.
Stayed 2 nights in Feb 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean staffs are helpful always ready to assist you and Buffet is affordable Will reccomend to other
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful and knowledgeable.
Stayed 1 night in Feb 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I should be book again. I love it Everything is nice and quick services
Stayed 1 night in Feb 2024

10/10 Excellent

Michel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitively worth my support.
It is my second time there, and looks like it will be my privilege hotel for my next stays in Taipei, Taiwan. The price is very fair for the services and room. Very convenient location close to the airport, room are perfect for what we are expecting and the restaurant is great. was my 2nd time, it won't be my last. I may even considered it as my no 1 hotel for any arrival or departure from TPE airport.
Stayed 1 night in Feb 2024

8/10 Good

Tsz Sang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’d be great if the hotel can offer complimentary shuttle bus services to and from the airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Casey

Stayed 1 night in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, although they need to seriously upgrade their breakfast. God bless them.
Stayed 1 night in Feb 2024

10/10 Excellent

romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

WILLIAM

Liked: Cleanliness, property conditions & facilities, room comfort
Former AAA hotel inspector
Overall, we were satisfied with the room and staff. However, when I asked for a copy of the bill, Iwas told tp go online. I asked how much it wasin US dollars and the desk clerk said he did not know.
Stayed 1 night in Feb 2024

10/10 Excellent

Feng

Stayed 1 night in Feb 2024

10/10 Excellent

Jin

Nice place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient, Nice Taiwanese style breakfast buffet. Friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Rhonda, Hubley

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Rong Hwei

Liked: Cleanliness, staff & service, room comfort
Vacation
Stayed 1 night in Feb 2024