Outdoor pool, pool umbrellas, pool loungers

Reviews of Hampton Inn Tampa Downtown Channel District

3 out of 5
Hampton Inn Tampa Downtown Channel District
1155 East Kennedy Boulevard, Tampa, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1026 reviews" "
Rating 8 - Good. 169 out of 1026 reviews" "
Rating 6 - Okay. 53 out of 1026 reviews" "
Rating 4 - Poor. 22 out of 1026 reviews" "
Rating 2 - Terrible. 15 out of 1026 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Yoel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The bathtub was clogged. Housekeeping is not done every day
Stayed 2 nights in May 2024

4/10 Poor

Nancy

Stayed 1 night in May 2024

10/10 Excellent

Sionna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 2 nights in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 26 May 2024
Thank you so much for your comments. We are delighted to hear you enjoyed your stay and love you too! We hope to welcome you again soon. Kind regards,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city views
Stayed 2 nights in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 26 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. Kind regards,

8/10 Good

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location if you really like to walk and see the downtown Tampa
Stayed 2 nights in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 26 May 2024
Thank you so much for your comments. We are delighted to hear you enjoyed your stay and we hope to welcome you soon.

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean. The roof top pool was nice. Itd be nice if you could go to the pool area after 9 not even to swim just use the sitting areas.
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 26 May 2024
We're sorry for this inconvenience. It is a city ordinance that requires us to close off that area after 9pm. We are happy to hear you enjoyed your stay.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great stay!
Stayed 1 night in May 2024

10/10 Excellent

Muad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location loved it
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 26 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

4/10 Poor

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not clean at all. The bathroom had used soap left in it, the bed had hair all over the sheets, and a used rag in the bathroom. There was also no shampoo. The staff was friendly
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 25 May 2024
Thank you for sharing feedback about your stay. We apologize for the cleanliness issues during your stay. We will ensure to communicate these issues with our cleaning staff. We hope you give us another chance in the future.

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the port of Tampa!
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 25 May 2024
Thank you for rating us! We hope to welcome you again soon!

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room, ease of check in, sta was polite and efficient. The breakfast was great. The shuttle to the port was wonderful.
Stayed 2 nights in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 25 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Jessica, Olney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel only thing unable to connect to internet
Stayed 3 nights in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 25 May 2024
Thank you for your comments. We apologize for the inconvenience you experienced with the internet connectivity. We will forward your concerns to the appropriate departments so that we can improve the guest experience and hope you give us another chance in the future.

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my family and I, beautiful safe area, and close to the port for our cruise 🚢
Stayed 1 night in May 2024
Response from GM on 23 May 2024
Hi Erika,Thank you for the wonderful review. We are the closest hotel to the port of Tampa and thus an excellent choice for Cruisers! We appreciate you choosing us and hope to see you again before your next Cruise!

10/10 Excellent

Freddy

Great staff
Stayed 1 night in May 2024
Response from Gm on 23 May 2024
Hi Freddy,Thank you for the great review! We are happy to hear you enjoyed the staff here! Come back and see us again soon :)

8/10 Good

Constance

Liked: Cleanliness
Nice property
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 25 May 2024
Thank You!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 25 May 2024
Thank you for rating us! We hope to welcome you again soon!

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location …20 minutes to most attractions. The staff was friendly and helpful.
Stayed 4 nights in Mar 2024
Response from Michael Barros-Lawrence Assistant General Manager on 22 May 2024
Thank you for your stellar rating! We are delighted that you enjoyed your stay with us. Please be sure to come back and stay with us again soon!

10/10 Excellent

Joanne Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was superb!
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 22 May 2024
Thank you for sharing comments of your stay. We hope to welcome you soon.

10/10 Excellent

LYNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Assistant General Manager on 22 May 2024
Thank you for your stellar rating! We are delighted that you enjoyed your stay with us. Please be sure to come back and stay with us again soon!

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 22 May 2024
Thank you for your stellar rating! We are delighted that you enjoyed your stay with us. Please be sure to come back and stay with us again soon!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the port for our cruise
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 20 May 2024
Thank you for your stellar rating! We are delighted that you enjoyed your stay with us. Please be sure to come back and stay with us again soon!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lication.
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 20 May 2024
Thank you for your stellar rating! We are delighted that you enjoyed your stay with us. Please be sure to come back and stay with us again soon!

10/10 Excellent

Liketress

Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 16 May 2024
Thank you for rating us. Please come back and stay with us again soon

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 4 nights in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 16 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Iyasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean, good customer service, and the pool was wonderful. Breakfast could have been better. Not alot of options and ran out rather quickly. Took very long to be replenished so didnt use that amenity. Overall a good stay.
Stayed 3 nights in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 16 May 2024
Thank you so much for your comments. We are delighted to hear you enjoyed your stay and we hope to welcome you soon. Kind regards,

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay…immaculate and the staff are second to none!!!
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 13 May 2024
Thank you so much for your comments. We are delighted to hear you enjoyed your stay and we hope to welcome you soon.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 20 May 2024
Thank you for your stellar rating! We are delighted that you enjoyed your stay with us. Please be sure to come back and stay with us again soon!

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay . Will stay again.
Stayed 1 night in May 2024
Response from Michael Barros-Lawrence Assistant General Manager on 13 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are traveling with your dog!! Dog park just a quick walk across the street. Very good location to grab a bite or have a drink in the evening.
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Hi Michael,Thank you for the great feedback. We are happy you enjoyed our location. There are actually a few different dog parks within walking distance. We are in a very pet friendly area of the city! We hope to see you again soon.

10/10 Excellent

Ash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was nice and helpful. Breakfast was good and parking in their parking garage was convienent. Also in walking distance of some good places.
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Assistant General Manager on 30 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night due to a member of our party having a surgical procedure at Tampa General. It was a perfect place to stay for that purpose.
Stayed 2 nights in Jan 2024
Response from Michael Barros-Lawrence Assistant General Manager on 30 Apr 2024
Thank you so much for your comments. We are delighted to hear you enjoyed your stay and we hope to welcome you soon.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 28 Apr 2024
Thank you for rating us! We hope to welcome you again soon!

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from Gm on 26 Apr 2024
Hi Ronnie,Thanks for taking the time to provide us with a great score. We hope to see you again soon!

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time, great location, helpful and friendly staff. Nice Guest rooms.
Stayed 5 nights in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 25 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area for a walk after dinner. Check in was fast and smooth.
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 25 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

6/10 Okay

Nouha

Travelled with family
Liked: Cleanliness, staff & service
Road noise. When I reserved I asked for a quiet room. I got the room facing the entrance to the highway. Did not sleep. The next day, I got switched to another room.
Stayed 2 nights in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 23 Apr 2024
Thank you for your comments. We are sorry to hear you were not fully satisfied with your stay. We will take your comments in consideration and we hope you consider staying with us in the future.

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities
We’ll recommend
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Guest Service Manager on 23 Apr 2024
Thanks for rating us!

8/10 Good

Jeff

Stayed 2 nights in Apr 2024
Response from Michael Barros-Lawrence Assistant General Manager on 13 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 23 Apr 2024
Thank you for rating us!

10/10 Excellent

Paul

Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Assistant General Manager on 11 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 23 Apr 2024
Thank you for rating us!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to eat or drink nearby, plus corner rooms are awesome.
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 21 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Staff was friendly. Easy parking
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence guest service manager on 21 Apr 2024
Thank you so much for your feedback! We are delighted that you enjoyed your stay! Be sure to come back and stay with us again soon!

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, walkable to everything in Tampa. Rooms are comfortable and clean. Fridge and microwave helpful. Not enough chairs at the pool but the pool is warm and clean. Staff is friendly and helpful. Full breakfast is convenient.
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 23 Apr 2024
Thank you for taking the time to provide feedback on your stay. We apologize for the experience at the pool. We will ensure to communicate these issues with the appropriate staff. We hope you give us another chance in the future.

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 18 Apr 2024
Thank you for rating us! We hope to welcome you again soon!

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before boarding with Carnival. It’s walking distance from the port with plenty of good restaurants along in the area. Highly recommend.
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 16 Apr 2024
Thank you so much for your comments. We are delighted to hear you enjoyed your stay and we hope to welcome you soon

6/10 Okay

Daniela

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a good experience, the location is perfect, very walkable, and the hotel was very clean and breakfast was great with many options. However some of the staff could use a bit more training on how to interact with customers. We were a group of 2 families staying for the night (4 adults with 3 little kids). In the morning we went to breakfast and there was no table large enough to sit all of us with the kids so we put 2 open smaller tables together. Multiple staff walked by us and loudly started talking amongst themselves about “those people moved the tables, they better be putting those back.” Yes our plan was to put the table back after we leave…not a big deal, so not sure why they need to rudely talk ABOUT US in front of us. The morning of check out (11am check out time) we were packing up, all our bags were outside right in front of our door in the hallway. My husband was taking loads of bags to our car with our 3 year old, while I was I inside the room still because our baby was still sleeping. I was just about to transfer him to the stroller when I get a knock on the door at 11:03! Literally 3 minutes after check out. I open the door and an employee is standing there in between my bags that are packed and on the ground outside the door, and she asks me if I’m checking out today. I say yes I’m literally about to walk out the door. As you can clearly see my bags are outside!! Just small terrible service things that would go a long way if fixed.
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 16 Apr 2024
Thank you for your comments. We are sorry to hear you were not fully satisfied with your stay. We will take your comments into consideration and communicate with our department heads (food & bev as well as Housekeeping) to ensure this type of behavior is not occurring as this is not the way we are known to operate. We hope you consider staying with us in the future and if future plans bring you back, be sure to reach out to me in advance so that I may ensure your stay is an amazing experience.

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 15 Apr 2024
Thank you for rating us 5 stars! We hope to welcome you again soon!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 15 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Christina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Not much to do directly around it but is within a a short Uber ride distance. Rooms were very clean and staff were very helpful
Stayed 2 nights in Apr 2024
Response from Michael Barros-Lawrence Dual Guest Service Manager on 13 Apr 2024
Thank you so much for your comments. We are delighted to hear you enjoyed your stay and we hope to welcome you soon.