Outdoor pool

Reviews of Country Inn & Suites by Radisson, Tallahassee-University Area, FL

2.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1005 reviews" "
Rating 8 - Good. 276 out of 1005 reviews" "
Rating 6 - Okay. 138 out of 1005 reviews" "
Rating 4 - Poor. 88 out of 1005 reviews" "
Rating 2 - Terrible. 70 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

viviana

Ok
Stayed 1 night in May 2024

2/10 Terrible

MARC

I booked through Expedia got to hotel they were without power so I couldn't check in
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello MARC,We apologize for any inconvenience you experienced during your stay. We recommend reaching out to our management team for further assistance regarding your recent experience. Thank you for bringing this to our attention.

8/10 Good

Juanita M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel to stay at
Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Juanita M,We appreciate your feedback on your recent stay with us. Our team strives to provide an enjoyable experience for all guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Relations Management on 9 May 2024
Dear Cathy, We're genuinely sorry to hear about your less-than-ideal experience during your stay. Your feedback is invaluable to us, and we take it seriously. We understand that your silence speaks volumes, and we regret that we fell short of meeting your expectations. Your comfort and satisfaction are paramount to us, and we're committed to addressing any issues you encountered to ensure a better experience for you and all our guests in the future. If there's anything specific you'd like to share with us to help us improve, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with the exceptional service and experience you deserve.

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
The closet smelled like skunk. The room always felt damp. The tub backed up and took FOREVER to drain. There were no sheets or blankets for the sofa bed.
Stayed 2 nights in May 2024
Response from Guest Relations Management on 7 May 2024
Dear Michelle, We truly appreciate you sharing your experience with us! Your feedback is incredibly valuable as it helps us identify areas where we can improve and ensure all our guests have a comfortable stay. We apologize for the inconveniences you encountered during your time with us. Rest assured, we have taken note of your concerns regarding the odor in the closet, the dampness in the room, the tub drainage issue, and the lack of bedding for the sofa bed. Please know that we are actively addressing these issues to enhance the quality of our accommodations. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. If you decide to give us another chance, please don't hesitate to reach out to our team directly so we can ensure your stay exceeds your expectations.

8/10 Good

Rizwan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but little over price as compare to other places around the same area.
Stayed 1 night in May 2024
Response from Guest Relations Management | 2238846 on 6 May 2024
Dear Rizwan, We appreciate you sharing your experience with us! It's fantastic to hear that you found our hotel to be nice. We understand the importance of competitive pricing, and we continuously strive to offer the best value for our guests. Your feedback is invaluable in helping us to assess our pricing structure and ensure that we remain competitive while maintaining the quality of our services. We hope to welcome you back for another pleasant stay in the future!

6/10 Okay

lexie

Liked: Staff & service
Stayed 2 nights in May 2024
Response from Guest Relations Management on 6 May 2024
Dear Lexie, We appreciate you taking the time to share your feedback with us. It's disheartening to see that your experience fell short of your expectations. Your rating of 3 out of 5 indicates there may have been aspects of your stay that didn't meet your needs, and we truly apologize for any shortcomings you encountered. We value your perspective and would love the opportunity to understand better how we can improve. If you're willing, please reach out to our team directly so we can address any concerns you may have had during your visit. Your satisfaction is our priority, and we're committed to ensuring every guest leaves with a positive impression.

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was a little uncomfortable. The room was very clean and the air worked well. It had the normal selection for breakfast (eggs, biscuits and gravy, cereal, bagels and muffins).
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 2 May 2024
Dear Douglas, We greatly appreciate you sharing your experience with us! It's wonderful to hear that you found our rooms impeccably clean and that the air conditioning kept you comfortable throughout your stay. We take pride in offering a wide variety of breakfast options to cater to different tastes, and we're glad you found our selection satisfactory. We've taken note of your feedback regarding the bed comfort and will certainly look into ways to enhance this aspect for our guests' future visits. We hope to welcome you back again soon for an even more enjoyable stay!

8/10 Good

Sharill

Travelled with partner
Liked: Cleanliness, staff & service
Stay was quiet, checking in was easy and staff friendly.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 29 Apr 2024
Dear Sharill, We're thrilled to hear about your positive experience during your recent stay! It's fantastic to know that you found your stay quiet and peaceful, and that the check-in process was smooth and hassle-free. Our team takes great pride in providing friendly and attentive service, so it's wonderful to hear that you felt welcomed and well taken care of throughout your time with us. We truly appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

8/10 Good

christian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean beds had protective covers and the staff amazing. Shout out to Adriana for being so helpful. Breakfast wasn’t the cookie cutter type and it was walking distance to a Burger King if your into that. A def revisit is a must.
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 25 Apr 2024
Hi Christian!We're thrilled to hear about your positive experience during your stay with us! It's wonderful to know that you found your room clean and appreciated the protective covers on the beds. Adriana will be delighted to receive your shout-out for her helpfulness; we're fortunate to have her on our team. Our unique breakfast offerings aim to provide a delightful departure from the ordinary, and we're glad you enjoyed them. It's great to hear that our location met your needs, with convenient options nearby. We look forward to welcoming you back for another memorable stay soon!

10/10 Excellent

Vante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 25 Apr 2024
Hi Vante!We're delighted to hear that you found your stay with us enjoyable! Your succinct review encapsulates the essence of what we strive to provide—a pleasant experience for our guests. We're thrilled that you had a positive impression of your time with us.We continuously aim to create an environment where our guests feel comfortable and at home, so it's wonderful to know that we succeeded in making your stay a pleasant one.

8/10 Good

Tamara

Liked: Staff & service
We had a good stay for a quick overnight trip. I didn’t feel like it was as clean as I would have liked it to be. Other than that, the staff was friendly and no problems.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Tamara, We appreciate your feedback on your recent stay with us and are delighted to hear that you found our staff friendly. We will share your comments with our housekeeping team for their awareness. Our aim is to always improve, and your input helps us to do so.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, it was clean. This is in a very busy area with every restaurant you can think of within a few miles. The breakfast was nothing I would call breakfast but that’s how they all are. Need new pillows.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Karen,We are delighted to hear that you found our hotel clean and enjoyed our convenient location near various dining options. We appreciate your feedback on the breakfast offerings and your suggestion regarding the pillows. Please feel free to reach out to our management team for further assistance with any concerns you may have.

8/10 Good

Jacqueline

Travelled with partner
Liked: Amenities
In a noisy area
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 17 Apr 2024
Dear Jacqueline,We're so sorry to hear that the noise in the area made your stay stressful. For a comfortable hotel stay, we know how important peace and quiet are. We always try to give our guests a peaceful place to stay, and we're sorry that we didn't meet your standards in this way. We appreciate your comments, and we will fix any noise problems right away so that future guests can have a peaceful stay. Many thanks for letting us know about this. We hope to have the chance to welcome you back for a more peaceful experience in the future.

10/10 Excellent

Maxine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The bath tub/tile work needs repairing.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 15 Apr 2024
Dear Maxine, We're genuinely delighted to hear that you found our staff to be exceptional during your stay! Thank you for taking the time to share your experience. We understand how important it is to have everything in top-notch condition, and we apologize for any inconvenience caused by the state of the bathtub and tile work. Rest assured, we're actively addressing this issue to ensure a more comfortable and enjoyable experience for our guests in the future. Your feedback is invaluable to us, and we hope to welcome you back soon for an even more satisfying stay.

10/10 Excellent

Latorian

Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 2 May 2024
Dear Latorian, We're delighted to receive your 5 out of 5 rating! Your feedback means a lot to us and serves as a testament to our commitment to providing exceptional service. We're thrilled that you had such a wonderful experience during your stay. Should you ever find yourself in the area again, we'd love to welcome you back for another fantastic visit!

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property appears to be par for the area, appears clean service was fine. Well priced
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 12 Apr 2024
Dear Pierre, Hey there! We’re thrilled to hear about your experience with us! Your 4 out of 5 rating really lights up our day. It sounds like you found our property up to par with the area, and cleanliness is always a top priority for us. We’re glad you found our service just fine and that you felt our pricing hit the sweet spot. We appreciate your feedback and hope to welcome you back soon for an even better stay!

8/10 Good

Terri

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Terri,We appreciate you staying with us. We look forward to welcoming you back soon for another enjoyable experience!

8/10 Good

Stewart

Travelled with family
Liked: Staff & service
They have a great breakfast and I felt the own looks after there quest.
Stayed 3 nights in Apr 2024
Response from Guest Relations Management | 2238846 on 12 Apr 2024
Dear Stewart, What an absolute pleasure to read your feedback! We're over the moon to see that you had a wonderful experience during your stay and honored to have earned a solid 4 out of 5 rating from you.It's fantastic to hear that you enjoyed our breakfast offerings! We're all about starting the day right, and knowing that our breakfast hit the spot for you is music to our ears.We're also thrilled that you felt well taken care of during your time with us. Ensuring our guests feel at home is what we're all about, so it's incredibly rewarding to know that our efforts made a difference for you.Your feedback fuels our passion for hospitality, and we can't wait to have the pleasure of welcoming you back for another fantastic stay. If there's anything specific you'd love to see or experience next time, just give us a shout—we're here to make your stay even more amazing!

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and courteous upon check in during the stay and at checkout. Thanks for a great stay.
Stayed 1 night in Apr 2024
Response from Guest Relations Management | 2238846 on 12 Apr 2024
Dear James, What a joy to read your glowing review! We're absolutely thrilled to hear that you had a stellar experience during your stay, awarding us with a perfect 5 out of 5 rating—it's like music to our ears!It's fantastic to hear that our staff made such a positive impression on you from start to finish. We take great pride in providing exceptional service, so it's incredibly rewarding to know that our team's professionalism and friendliness shone through during your check-in and check-out.We're thrilled that you enjoyed your time with us and that we could contribute to making your stay a memorable one. If there's anything else we can do to ensure your next visit is just as fantastic, don't hesitate to reach out!We can't wait to welcome you back for another fabulous stay in the future!

2/10 Terrible

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 10 Apr 2024
Dear Alan, We sincerely appreciate you taking the time to provide feedback about your recent stay with us. While we're grateful for your rating, we're disheartened that your experience didn't meet your expectations. Your satisfaction is paramount to us, and we strive to continuously improve our services. Rest assured, we've addressed your concerns with our housekeeping team to ensure our standards are upheld. If there are any specific details you'd like to share with us to help us better understand and address your concerns, please don't hesitate to reach out. We value your input and hope to have the opportunity to regain your trust in the future.

8/10 Good

Matthew

Liked: Cleanliness
just ok.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 10 Apr 2024
Dear Matthew, We're thrilled to see your feedback roll in, and we're glad to hear that overall, your stay with us left a positive impression! While we're stoked to have hit the mark for the most part, we're always aiming for that five-star experience.It's great to hear that our location worked well for you—it's one of the perks of staying with us! We understand your point about the noise levels, and we'll look into ways to mitigate any disturbances to ensure all our guests can enjoy a peaceful night's sleep.Your feedback about the breakfast has been taken care of, and we're already brainstorming ways to jazz up our morning offerings to make them more appealing for all our guests.Thanks again for sharing your thoughts with us! We truly value your input and hope to have the opportunity to welcome you back for an even more stellar stay in the future.

8/10 Good

IRIS JOHANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bath Clean
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 9 Apr 2024
Dear Iris, A solid 4 out of 5 rating is music to our ears, and knowing that you found everything clean and tidy is just the cherry on top!Your feedback about the breakfast options is duly noted. We're always looking for ways to improve, so thank you for sharing your thoughts with us. We'll definitely take your suggestions into consideration to ensure that our breakfast offerings are even more satisfying for our guests.It's fantastic to hear that our staff made a positive impression on you! We pride ourselves on delivering exceptional service, and we'll make sure to pass on your kind words to the team.We truly appreciate your valuable feedback as it helps us continue to refine and enhance the guest experience. We can't wait to welcome you back for another fantastic stay in the future!

6/10 Okay

William

Travelled with family, Business traveller
Liked: Staff & service
The property was not very clean, tubs and toilet were clean but the floors and the elevator were quite dirty.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 9 Apr 2024
Dear William, We're pleased to hear from you about your recent stay, and we truly appreciate your candid feedback! While we're delighted to know that you found our tubs and toilets up to par, we're bummed to hear that our floors and elevator didn't quite meet your expectations in terms of cleanliness.Rest assured, cleanliness is a top priority for us, and your feedback will certainly be taken to heart. We'll be stepping up our game to ensure that every nook and cranny sparkles like new for our guests, because that's what they deserve!Thanks again for sharing your experience with us—it's through feedback like yours that we can continue to improve and provide the best possible stay for all our guests. We hope to have the chance to welcome you back soon and show you the shining results of your valuable input!

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 9 Apr 2024
Dear Kimberly, What a joy to receive your review and see that you rated your stay a solid 4 out of 5! We're absolutely thrilled that you enjoyed your time with us.While you didn't leave a comment, we're delighted to know that your experience was positive overall. Your rating speaks volumes, and we're grateful for your support.If there's anything specific you'd like to share or if there are ways we can turn that 4 into a perfect 5 next time, please don't hesitate to reach out. We're always here to ensure your stay exceeds expectations!Looking forward to welcoming you back soon for another wonderful experience!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. It smelled clean no odor in carpet. Staff was very friendly and helpful. I was very happy with the customer service i received at country inns and suites. I will be returning in july and august of 2024. Wanted to give a special shout out to Clorisa in housekeeping. Thank you for always helping with accesd to my room. I couldnt open door , had my phone next to card. She i let me know that may be the problem. Just wanted to say thank you.
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on 9 Apr 2024
Dear Beverly, What an absolute pleasure to read your glowing review! We're thrilled to hear that your stay with us at Country Inns and Suites was nothing short of exceptional, earning us a perfect 5 out of 5 rating!Cleanliness is our middle name, and we're delighted that you found our hotel sparkling and fresh. And hey, who doesn't love that "just cleaned" scent? It's like a breath of fresh air!Our staff prides themselves on their friendliness and helpfulness, so it's fantastic to know that they left such a positive impression on you. We'll make sure to give them all a big high-five for making your stay extra special.Your shout-out to Clorisa in housekeeping absolutely made our day! It's guests like you who truly make our job a joy. We'll be sure to pass on your heartfelt thanks to her. And hey, sometimes those pesky room keys can be tricky, but we're so glad Clorisa was there to save the day!

4/10 Poor

Jacquetta

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I absolutely loved the staff and the breakfast was fine. The cleanliness of the rooms were not up to par. From the linen to the restroom. I have stayed at this location before and had no complaints but this time was a no for me!
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 9 Apr 2024
Dear Jacquetta, We truly appreciate your loyalty to our hotel and your kind words about our staff and breakfast offerings. However, we are deeply disappointed to hear about your recent experience with the cleanliness of your room. Please accept our sincere apologies for falling short of your expectations in this regard. We have already spoken to our housekeeping team to ensure that our standards are upheld consistently. Your feedback is invaluable to us, and we are committed to making the necessary improvements to regain your trust and ensure that every aspect of your stay meets your expectations. We hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking for someone pulling utility trailer but it worked.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Cheryl,We appreciate your feedback regarding the parking situation. Feel free to reach out to our management for any further assistance regarding your experience. Thank you for choosing to stay with us.

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in and location
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 5 Apr 2024
Dear Robert, We truly appreciate you sharing your experience with us! It's fantastic to hear that you found our check-in process seamless and our location convenient. Your perfect rating means a lot to us. We strive to provide exceptional service and a prime location for all our guests. We look forward to welcoming you back for another wonderful stay soon!

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast & good bed.
Stayed 1 night in Mar 2024
Response from Guest Relations Management | 2238846 on 27 Mar 2024
Dear David, Woohoo, a perfect 5 out of 5 rating! We're jumping for joy over here knowing that your stay with us ticked all the boxes for you. Clean rooms, a hearty breakfast, and a cozy bed—that's what we love to hear!Keeping our rooms spick and span is our top priority, so it's awesome to hear that you found everything to your liking. And breakfast? We're thrilled that you enjoyed it! We believe that starting the day with a delicious meal sets the tone for a fantastic day ahead.As for the beds, we're delighted to hear that you had a comfy night's sleep. There's nothing quite like sinking into a cozy bed after a day of exploring or working hard.Thank you for sharing your wonderful feedback with us! We can't wait to welcome you back for another fabulous stay in the future.

6/10 Okay

michael

Travelled with partner
Bed was comfortable and breakfast was good
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 26 Mar 2024
Dear Michael, We're glad to hear you found our beds comfy and breakfast satisfying during your stay! Your feedback means a lot to us as we're constantly striving to make each guest experience exceptional. We'll keep working hard to ensure every aspect of your stay exceeds expectations next time!

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, it has been updated. Great price. People are amazing here! So friendly and happy to help you. The amazing lady that takes care of the breakfast area is so sweet and does a great job keeping the area clean and well stocked. I witnessed her going above and beyond for one guest. Thank you for making us feel like we really matter!
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 26 Mar 2024
Dear Pamela, What a delightful review to read! Your feedback has truly brightened our day! It's fantastic to hear that you had such a wonderful experience at our hotel. We're thrilled that you appreciated our clean and updated accommodations, as well as our friendly and helpful staff.It warms our hearts to know that you found our breakfast attendant to be amazing! We're incredibly fortunate to have such dedicated individuals on our team who go above and beyond to ensure that every guest feels valued and cared for. We'll be sure to pass along your kind words to her—she'll be over the moon to hear that her efforts made a difference during your stay.Thank you for choosing to stay with us and for taking the time to share your feedback. We can't wait to welcome you back for another fantastic stay in the future!

2/10 Terrible

Everette R

Disliked: Cleanliness, property conditions & facilities
Construction on the building in the middle of the night, early morning between 4:00 and daylight in the morning. Sound like rats. We're going through the ceiling for all the wire they were moving. Some of the metal roof was off outside my window when picked up. Listen to plastic beat you ain't got to against the wall all night long. Misreputation on the cleaning ness in the pool area.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 25 Mar 2024
Dear Everette, We're truly sorry to hear about your disappointing experience during your stay. It's completely understandable how construction noise, especially during odd hours, can disrupt your peace and comfort. We apologize for the inconvenience caused by the ongoing work and assure you that we're taking immediate steps to address this issue with our construction team. Your feedback regarding cleanliness in the pool area is also concerning, and we will ensure that our cleaning protocols are thoroughly reviewed and improved upon. Please accept our sincere apologies, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.

6/10 Okay

Tim

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 26 Mar 2024
Dear Tim, Wow, we appreciate you sharing your thoughts with us! We're thrilled you chose to stay at our hotel and even happier to hear about your experience. While we're delighted to have met some of your expectations, we're committed to making your next stay even better. Your feedback is invaluable, and we're already working on improvements to ensure a five-star experience next time you visit. We can't wait to welcome you back and show you the true magic of our hospitality!

10/10 Excellent

Clint

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to he highways.very nice rooms Breakfast was great! Staff were very helpful.
Stayed 1 night in Mar 2024
Response from Guest Relations Management | 2238846 on 23 Mar 2024
Dear Clint, What a fantastic review! We're thrilled to hear you had such a wonderful experience at our hotel. It's fantastic to know that our convenient location near the highways suited your needs perfectly and that you found our rooms to be very nice. Our team works hard to provide top-notch service, so we're delighted that you found our staff to be very helpful. And of course, who doesn't love a great breakfast to start the day off right? We can't wait to welcome you back for another exceptional stay in the future!

10/10 Excellent

ingrid

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet, pillows were hard but next time I will bring my own. This is a favorite hotel of mine when I go to Tallahassee
Stayed 2 nights in Mar 2024
Response from Guest Relations Management | 2238846 on 23 Mar 2024
Dear Ingrid, What an absolute delight to hear about your fantastic experience at our hotel! We're thrilled to know you had a wonderful stay and rated us 5 out of 5 stars! It's fantastic to hear that you found your room clean and quiet, ensuring a peaceful and relaxing stay. While we're sorry to hear that the pillows weren't to your preference, we greatly appreciate your understanding and proactive approach in planning for your next visit. Your loyalty means the world to us, and we can't wait to welcome you back to your favorite hotel in Tallahassee!

8/10 Good

DUPHESLO

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 10 Apr 2024
Greetings!What a delight to receive your review and learn about your recent stay with us! A solid 4 out of 5 rating is music to our ears, and we're thrilled to hear that you had an enjoyable experience overall.While we didn't receive any specific comments, we're glad that you found your stay satisfying. Your feedback is incredibly valuable to us, and it helps us ensure that we're consistently providing the best possible experience for all our guests.We hope to have the pleasure of hosting you again soon for another fantastic stay. Until then, wishing you all the best!

10/10 Excellent

Janell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay-we will definitely return. The bed was very comfortable, it was very quiet, and the staff is amazing! Breakfast was also very good. Highly recommend!
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 18 Mar 2024
Hi Janell!Thank you so much for telling us about your great time. We are so happy to hear that you had a great time and that our comfy beds, quiet atmosphere, and great staff made your stay memorable. That's great to hear that you also liked our tasty breakfast options. We're so grateful for your advice, and we can't wait to have you back for another great stay. Have a safe trip until then!Thank you for choosing Country Inn & Suites by Radisson, Tallahassee Northwest I-10, FL

10/10 Excellent

Ron

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Ron,We are thrilled to hear that you had such a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future!

10/10 Excellent

Kristyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to fund. Friendly staff.
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Kristyne,We appreciate your positive feedback on our friendly staff. Should you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for sharing your experience with us.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Check in was easy.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 13 Mar 2024
Hi Andrea!Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be clean, quiet, and that your check-in process was seamless. Providing a tranquil and welcoming environment for our guests is always our top priority, and we're thrilled that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only problem I had was there was only 1 chair in the room. There was 2 of us. I loved it, picked it by mistake and so glad I did. Will stay again.
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 12 Mar 2024
Hi Donna!I sincerely appreciate your review. We are overjoyed to learn that you had an amazing stay with us in spite of the small issue with the quantity of chairs in your room. That you had a great time and that our hotel surpassed your expectations makes us very happy. We value your patience and understanding, and we'll make the necessary adjustments to the chair so that you have a more pleasant stay in the future. We are forward to have you return for yet another amazing visit!

10/10 Excellent

John

Travelled with family and small children
Liked: Staff & service, amenities
Ns
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 11 Mar 2024
Hi John!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get the night desk clerks name but she was wonderful. Very friendly, personable and helpful.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Juanita,We are pleased to hear that you had a positive interaction with our night desk clerk. Providing excellent service is a top priority for us, ensuring every guest feels welcomed and valued during their stay with us. Your kind words will be shared with the team to continue to inspire exceptional service.

8/10 Good

Marlena Jayedee Normand

Liked: Cleanliness, staff & service
Breakfast could be better.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 6 Mar 2024
Dear Mariena,We're truly sorry to hear that your breakfast experience didn't meet your expectations during your stay. We understand the importance of starting the day off right, and we regret any inconvenience caused by our breakfast offerings. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to improve and enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying breakfast experience. Thank you for sharing your thoughts with us.

10/10 Excellent

Amy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast was amazing. Rooms were nice, spacious and very clean.
Stayed 3 nights in Feb 2024
Response from Guest Relations Management on 5 Mar 2024
Hi Amy!Wow, what a fantastic review! We're absolutely thrilled to hear that you enjoyed our amazing breakfast spread and found our rooms to be not just nice, but spacious and squeaky clean too! Your kind words mean the world to us, and we're overjoyed that you had such a wonderful experience with us. We can't wait to welcome you back for another fantastic stay!

6/10 Okay

beverly

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff on check in were rude. On check out she was not much more help. No clean up on the first night. Breakfast was goid sekection.
Stayed 2 nights in Feb 2024
Response from Manager on 1 Mar 2024
Hello beverly, Thank you for sharing your feedback with us. We appreciate your positive comments on our breakfast selection. We take all guest feedback seriously and will ensure this is addressed appropriately. For any further assistance or concerns, please don't hesitate to contact our management team directly.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stopped in Tallahassee on the way to Sarasota and made a last minute booking at this convenient location. Unlike some other reviewers who grade modestly priced hotels and restaurants on the same standards they would places that cost three or four times as much, we have different expectations for reasonably priced accommodations. In all categories, staff, room, location, and amenities, they were exceeded. We were very pleased with our stay
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Edward,We appreciate you taking the time to share your positive experience with us. We strive to exceed our guests' expectations in all aspects of their stay. It's great to hear that our staff, rooms, location, and amenities all contributed to a memorable visit for you. Thank you for choosing to stay with us in Tallahassee.

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I always prefer to start with a positive so here I go- the woman working the front desk when we checked in was great! Super friendly! And the beds were clean and comfortable. From there- it was pretty bad. The hotel is right off of the Hwy. In the parking lot there are a few very low end motels and a Waffle House. That is your first red flag. Smokers in front of the building allow lots of smoke into the lobby area. Our room was on the third floor. When we opened the door it smelled weird- kind of like burnt rubber. When i opened the bathroom door we were hit with cigarette smoke smells. Very strong! I was upset that they knew the room had been smoked in, but still assigned it as a non-smoking room (Which is what I booked). This speaks towards the management, I believe. All of the shampoos and lotions had already been opened. The room felt clean enough but dingy all the same. I had to put tissues with essential oils on them in our pillows to help with the odor. Around 9pm allll the sounds started. The room above us sounded like elephants stampeding. When i called to complain, the front desk told me to wait 20 minutes and call back if it was still loud. We turned up our white noise machine as loud as it would go. They continued to be noisy until about 1 am. Then at 3 am, people were running up and down the halls opening and slamming doors and laughing. We were finally able to sleep between the hours of 5am-7am. Avoid this property!
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Amanda, Thank you for sharing your feedback with us. We're glad you had a positive check-in experience and found our beds comfortable. We regret any inconvenience caused by external factors like neighboring establishments. We take your comments seriously and will address them with our team for future improvements. Your insights are valuable to us as we strive to enhance our guests' experiences.

10/10 Excellent

Robert, Plymouth

Stayed 1 night in Feb 2024
Response from Guest Relations Management on 21 Mar 2024
Hi Robert!Thanks for taking the time to review our hotel. We're so glad to hear that you had such a great time during your stay. We're glad that everything met or went above and beyond your standards because your perfect score says a lot. We strive to provide excellent service and make memorable moments for all of our guests, and we're thrilled that we were able to do both for you. We really look forward to having you back soon for another great stay!