Dining

Reviews of RSL Hotel Taipei Zhonghe

3.5 out of 5
RSL Hotel Taipei Zhonghe
No. 631 Zhongzheng Road, Zhonghe District, New Taipei City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 220 reviews" "
Rating 8 - Good. 64 out of 220 reviews" "
Rating 6 - Okay. 7 out of 220 reviews" "
Rating 4 - Poor. 1 out of 220 reviews" "
Rating 2 - Terrible. 4 out of 220 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived with two luggages, 2 taxies were blocking the entrance, impossible to move the roller on the luggages due to the rough ground and steps, and no one was available to help.
Stayed 2 nights in Apr 2024
Response from Lisa on 14 Apr 2024
Dear Angela,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will review our services immediately so that the services and overall comfort for our guests will continue to improve. Thank you again for your support and suggestions.Sincerely,RSL Hotel Taipei, Zhonghe

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2024
Response from Lisa on 24 Mar 2024
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will take note of your rating and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise around the room staying
Stayed 3 nights in Jan 2024
Response from Lisa on 29 Jan 2024
Dear Cecilia, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.Your feedback regarding the sound insulation of the room has been forward to related hotel team for future improvement. Thank you for staying at RSL Hotel Taipei Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei Zhonghe

10/10 Excellent

Yengning

Stayed 2 nights in Jan 2024
Response from Lisa on 10 Jan 2024
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

6/10 Okay

Chieu Hai

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lisa on 25 Dec 2023
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will take note of your review and strive to provide the utmost comfort for all our guests.Thank you again for your feedback.Sincerely,RSL Hotel Taipei, Zhonghe

10/10 Excellent

Luisito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful even there is language barrier, every effort is exerted on their part to help each patron.
Stayed 9 nights in Nov 2023
Response from Lisa on 6 Dec 2023
Dear Guest,Thank you for choosing the RSL Hotel Taipei Zhonghe for your recent travels to Taipei. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Your compliments to our team are highly appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member. Thank you again for your feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei Zhonghe

10/10 Excellent

Victor

Stayed 6 nights in Oct 2023
Response from Lisa on 19 Nov 2023
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will take note of your rating and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is aged but refreshed and clean. The staff was nice, parking was very convenient, but it’s quite a way from main Taipei attractions.
Stayed 3 nights in Jul 2023
Response from Lisa on 2 Aug 2023
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you. We are so happy that you had a great experience with us. We will take note of your comments and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

RAJKUMAR

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Lisa on 30 Jul 2023
Dear Guest,Thank you for taking the time from your busy schedule to provide us with your review. We will take note of your rating and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

Fonny

Stayed 2 nights in Jun 2023
Response from Lisa on 9 Jul 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的回饋。我們會記錄您的評分,並不斷提升我們的服務項目、持續館內的所有舒適體驗,再次感謝您的反饋。祝您 平安 順心瓏山林台北中和飯店

8/10 Good

Sui Sum

Stayed 4 nights in May 2023
Response from Lisa on 24 Jul 2023
Dear Guest,Thank you for taking the time from your busy schedule to provide us with your comments. We will take note of your rating and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

Yuan Tse

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from Lisa on 1 Jun 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。期待很快能夠再次為您提供服務,也希望您能繼續給予我們支持。若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and attentive. Always greeted me upon arrival or departure. The fruit bowl on my floor changed every day. Cleaner gave me a different snack after room service. Now I'm on the hunt for it. Gym is small but nice and clean with reasonable A/C. Private card for the shower/hot tub/sauna area adds assurance. I do wish the sauna was a bit hotter and the hot tub was a bit cooler - but that is my personal preference as a North American. Thank you for having me!
Stayed 6 nights in May 2023
Response from LIsa on 16 May 2023
Dear Patricia, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.As a valued customer, we appreciate your comments and are joyful to hear that you had a great stay and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member.Thank you for your feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei, Zhonghe

10/10 Excellent

Tsemin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from Lisa on 7 May 2023
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.As a valued customer, we appreciate your rating and are joyful to hear that you had a great stay. Thank you for your feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
Great staff, but outdated hotel. Walls are thin so you can hear your neighbors and people walking down the hall.
Stayed 1 night in Apr 2023
Response from Lisa on 4 Apr 2023
Dear Jonathan, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.Your compliments to our service team are high appreciated and it is certainly the most valuable encouragement for all of us. Your feedback regarding our property has been forward to related hotel team for future improvement. Thank you for staying at RSL Hotel Taipei Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei Zhonghe

10/10 Excellent

Valdir

Liked: Staff & service, property conditions & facilities
Excellent costumer service, the staff was outstanding and the Hotel is top notch.
Stayed 2 nights in Mar 2023
Response from Lisa on 3 Apr 2023
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.As a valued customer, we appreciate your comments and are joyful to hear that you had a great stay. Thank you for your feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Lisa on 26 Mar 2023
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.As a valued customer, we appreciate your rating and are joyful to hear that you had a great stay. Thank you for your feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei, Zhonghe

10/10 Excellent

Joanna

Stayed 3 nights in Dec 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy reasonable price
Stayed 4 nights in Dec 2019
Response from Lisa on 6 Jan 2020
Dear William, Thank you for sharing your experience at RSL Hotel Taipei, Zhonghe through the Expedia Review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying with us and we hope you choose to create more memories with us whenever your travels bring you back to Taipei. Sincerely & Wishing you all the best in 2019! Lisa Hung Guest Relation Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, staff are prompt and accomodating
Stayed 4 nights in Dec 2019
Response from Lisa on 6 Jan 2020
Dear Guest, Thank you for choosing the RSL Hotel Taipei Zhonghe for your recent travels to Taipei. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Thank you again for taking the time to provide your feedback on the Expedia Group Review and we look forward to serving you again soon! Sincerely, Lisa Hung Guest Relation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice hotel. Room is spacious. Large bath tub.
Stayed 1 night in Nov 2019
Response from Lisa on 22 Nov 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you. As a valued customer, we appreciate your feedback and are joyful to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for staying at the RSL Hotel Taipei, Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei. Sincerely, Lisa Hung Guest Relation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from LIsa on 18 Oct 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you. As a valued customer, we appreciate your rating and are joyful to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for staying at the RSL Hotel Taipei Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei. Sincerely, Lisa Hung Guest Relation Manager

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is clean and well maintained. The staff is excellent. The food is great.
Stayed 7 nights in Oct 2019
Response from Lisa on 16 Oct 2019
Dear Craig, Thank you for choosing the RSL Hotel Taipei Zhonghe for your recent travels to Taipei. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for taking the time to provide your feedback on the Expedia Group Review and we look forward to serving you again soon! Sincerely, Lisa Hung Guest Relation Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Lisa on 17 Sept 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you. As a valued customer, we appreciate your rating and are joyful to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for staying at the RSL Hotel Taipei Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei. Sincerely, Lisa Hung Guest Relation Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent location. Comfortable beds.
Stayed 3 nights in Apr 2019
Response from Lisa on 11 Sept 2019
Dear Guest, Thank you for choosing the RSL Hotel Taipei Zhonghe for your recent travels to Taipei. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for taking the time to provide your feedback on the Expedia Group Review and we look forward to serving you again soon! Sincerely, Lisa Hung Guest Relation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a modern hotel but has it's own charm
Stayed at this hotel for 7 nights. Tw First impression of the hotel was that it should be a very nice hotel, couple of years ago. Decoration and building style are somewhat out of date. Staff are very attentive, and can even remember guests' name. Everyday they will provide a free snack/ drink, which is a nice touch. Upon check-in, was given some fruits as well! Bottle water are free and replenished daily. The free breakfast that comes with my package was nice, breakfast selection was more than what you can imagine. Both Western and Asian style, there's a buffet bar as well as main dish that you can order. The surroundings are not noisy, however, soundproof between rooms should be improved. There's a convenience store (Family Mart) right by the hotel, perfect for grabbing beer and snacks at night. The hotel provides free shuttle (they arrange taxi for free) to the nearest subway station on every hour per request. I strongly suggest to make use of it as walking to the station will take a long time. Overall, I would recommend this hotel for someone who needs to do things around the area. If your main purpose was to explore the more tourist/ popular places in TPE, then this hotel may be a bit too far from the center.
Stayed 1 night in Jun 2019
Response from Lisa on 6 Jun 2019
Dear Guest, Thank you for sharing your experience at the RSL Hotel Taipei, Zhonghe through the Expedia Group Satisfaction Survey. We appreciate your comments and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is certainly the most valuable encouragement for all of us, I will share your comments with every team member. Your valued feedback highlighted a few of areas for reinforcement that I have since shared with related managers team to resolving this issue in order to improve the experience. Once again, thank you for providing feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei. Sincerely, Lisa Hung Guest Relation Manager

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Lisa on 2 Jun 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your rating have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at RSL Hotel Taipei Zhonghe we hope you choose to create more memories with us whenever your travels bring you back to Taipei. Sincerely, Lisa Hung Guest Relation Manager

8/10 Good

AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good service and professional
Stayed 2 nights in Jan 2019
Response from Lisa on 3 Feb 2019
Dear Guest, Thank you for taking the time to share your recent experience at the RSL Hotel Taipei Zhonghe with us. As a valued customer, we appreciate your comments and are joyful to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Once again, thank you for providing feedback and we hope to welcome you again whenever your travels bring you back to Taipei. Sincerely, Lisa Hung Guest Relation Manager

8/10 Good

AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Everything are good except the location is a bit far away from MRT train station but to fix that they has provided a free shuttle every hour. For me I would like to stay here again in future.
Stayed 2 nights in Jan 2019
Response from Lisa on 3 Feb 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at RSL Hotel Taipei Zhonghe we hope you choose to create more memories with us whenever your travels bring you back to Taipei. Sincerely, Lisa Hung Guest Relation Manager

10/10 Excellent

CWu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there years ago and I couldn't believe how well the hotel has maintained. Very enjoyable stay!
Stayed 1 night in Dec 2018
Response from RSL Hotel Taipei Zhonghe on 3 Jan 2019
Dear Guest, Thank you for taking the time from your busy schedule to provide us with your precious suggestion. We will take note of your comments and strive to provide the utmost comfort for all our guests. Thank you again for your support.

8/10 Good

Hariadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for staying
Stayed 2 nights in Dec 2018
Response from RSL Hotel Taipei Zhonghe on 2 Jan 2019
Dear Mr./Ms. Hariadi, Thank you for taking the time from your busy schedule to provide us with your precious suggestion. We will take note of your comments and strive to provide the utmost comfort for all our guests. Thank you again for your support.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from 瓏山林台北中和飯店 on 5 Jan 2019
親愛的貴賓,您好, 謝謝您,為瓏山林台北中和飯店提供了珍貴的意見回饋。 我們會記錄您的留言,並不斷改進我們的服務項目、持續館內的所有舒適體驗, 再次感謝您的支持與喜愛。

8/10 Good

Foo yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from RSL Hotel Taipei Zhonghe on 19 Dec 2018
Dear Guest, Thank you for taking the time from your busy schedule to provide us with your precious suggestion. We will take note of your comments and strive to provide the utmost comfort for all our guests. Thank you again for your support. RSL Hotel Taipei Zhonghe

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
部屋にウォシュレットがあったのが嬉しかったです。立地は中心地から離れているので少し不便ですが、部屋もスタッフさんも良かったです。
Stayed 2 nights in Feb 2024
Response from Lisa on 26 Feb 2024
Dear Atsuko, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.Your compliments to our room and service team are highly appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member. Thank you for staying at RSL Hotel Taipei Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei Zhonghe

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

YING YU

Travelled with family
Disliked: Amenities
沒有足夠停車位,不夠時,需自己走100公尺遠的營業停車場停車,非常不理想,內部設備,冰箱完全不冰真的不知道飯店在搞什麼,
Stayed 1 night in Feb 2024
Response from 瓏山林台北中和飯店 on 20 Feb 2024
親愛的貴賓,您好,我們非常重視客人的建議,關於您所提及冰箱的問題,我們已經立刻查驗改善,同時更會持續追蹤,預防再有類似的情況發生!另外館內停車位有限, 且每位客人皆有使用的權利, 若已滿位,需麻煩客人至館外的停車場停車,且住房客人的館外停車費亦有相對應的配套方案,希望您能理解。 謝謝您的反饋,若有需要協助的地方,歡迎隨時與我們連絡。謝謝! 祝您 平安 順心瓏山林台北中和飯店

10/10 Excellent

Chih Hsiung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lisa on 23 Jan 2024
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

10/10 Excellent

CHI-FENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lisa on 22 Jan 2024
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lisa on 9 Jan 2024
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

6/10 Okay

KWOK NUNG

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Lisa on 28 Dec 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供回饋。我們會記錄您的評分,並不斷提升我們的服務項目、持續館內的所有舒適體驗,再次感謝您的反饋。祝您 平安 順心瓏山林台北中和飯店

8/10 Good

Yiling

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lisa on 25 Dec 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的回饋。我們會記錄您的評分,並不斷提升我們的服務項目、持續館內的所有舒適體驗,再次感謝您的反饋。祝您 平安 順心瓏山林台北中和飯店

4/10 Poor

LING SIN

Stayed 2 nights in Dec 2023
Response from Lisa on 19 Dec 2023
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We care a lot for how you feel and your feedback, and we do hope that you can share your specific feedback with us so we can share your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Taipei. Sincerely,RSL Hotel Taipei, Zhonghe

8/10 Good

Annie

Stayed 2 nights in Nov 2023
Response from Lisa on 7 Jan 2024
Dear Guest,Thanks for reaching out and leaving us a review. We will take note of your rating and strive to provide the utmost comfort for all our guests.Thank you again for your feedback.Sincerely,RSL Hotel Taipei, Zhonghe

10/10 Excellent

Yi- Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lisa on 5 Dec 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

10/10 Excellent

Yi-yueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lisa on 22 Nov 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,也希望您能繼續給予我們支持。若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

10/10 Excellent

SHIHEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lisa on 19 Nov 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,也希望您能繼續給予我們支持。若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

10/10 Excellent

SHANG-CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lisa on 19 Nov 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,也希望您能繼續給予我們支持。若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店

8/10 Good

Junro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel that I would stay again in future. Only drawback would be that it is located inconvenient area. A nearby MRT station would be 25 minutes walk away. however, by using a bus you can go anywhere you want. It is not so difficult to use a bus as long as you have the google map in your smart phone.
Stayed 4 nights in Nov 2023
Response from Lisa on 12 Nov 2023
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.As a valued customer, we appreciate your comments and are joyful to hear that you had a great stay. Thank you for your feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei, Zhonghe

10/10 Excellent

Wai Yiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars hotel quality only 3 stars hotel price
The hotel is not located in the Taipei City. The nearest subway may take 30 mins walk. You may change the local bus + 4 mins walk to the hotel. It's much suitable for driving to the hotel and the hotel offer the free parking fir hotel guests. The room is roominess and very clean. The bed is comfortable and easy to fall to sleep. The view is a city view and the sound isolation is very good, you won't hear the noise from outside. I will recommend this hotel for those travellers who are looking for a high quality hotel standard
Stayed 1 night in Nov 2023
Response from Lisa on 9 Nov 2023
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.As a valued customer, we appreciate your comments and are joyful to hear that you had a great stay. Thank you for your feedback and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei, Zhonghe

10/10 Excellent

WEN SHIA

Stayed 1 night in Jul 2023
Response from Lisa on 12 Nov 2023
親愛的貴賓,您好,謝謝您,為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定,能帶給您貼心愉悅的住宿體驗,是我們的榮幸!期待很快能夠再次為您提供服務,也希望您能繼續給予我們支持。若需任何協助,請不吝告知。祝您 平安 順心瓏山林台北中和飯店