Business Twin Room | View from room

Reviews of Rf Pretty Hotel

3 out of 5
Rf Pretty Hotel
No. 93 Sec.2, Chien Kou N Rd, Taipei

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 415 reviews" "
Rating 8 - Good. 209 out of 415 reviews" "
Rating 6 - Okay. 88 out of 415 reviews" "
Rating 4 - Poor. 24 out of 415 reviews" "
Rating 2 - Terrible. 6 out of 415 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Priscilla, Philippines

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good😋. Clean room big enough for a group 2 adults and 2 kids
Stayed 3 nights in Jun 2019

8/10 Good

Cindy

Liked: Staff & service, room comfort
Stayed 10 nights in Apr 2019
Response from WOLF on 13 Jun 2019
您好 感謝您抽空上來評論 希望有機會能再次為您務 謝謝您

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy and fair value for money. The staff were generally good but laundry service was terrible. I submitted laundry on the day that I checked out and requested the express service, which was listed as "drop off before 9am, return before 4pm" for 50% surcharge and told them that I'd return to collect after 4PM because I needed clean clothes before business dinner that night. I returned in a Taxi to collect my clothes at 5pm and was told they weren't back and that they would call me as soon as they arrived. I received no call, and had to wear inappropriate, somewhat smelly clothes to dinner. I phoned again the next morning, still no clothes. I phoned again in the evening and my clothes were available but they still hadn't called me as they said they would! I would stay there again but I certainly wouldn't use the laundry service.
Stayed 2 nights in Apr 2019
Response from WOLF on 2 May 2019
Hi there Thanks for the comments first Sorry for that the bad feeling We’ll improve the thing of this situation Best regards

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2019
Response from WOLF on 30 Apr 2019
Hi there Thanks for the comments Looking forward to having the pleasure of welcoming you back soon Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Kenny on 14 Aug 2018
親愛的貴賓您好, 感謝您預訂富裕自由商旅作為您下榻的飯店,非常感謝您給予我們不錯的評價,我們深感榮幸。我們很高興能夠帶給您在台灣旅遊一個美好的回憶,再次感謝您的光臨,希望有機會再為您服務。在此也祝您事事順心!

8/10 Good

Haryono, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
very nice
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Danielle

Disliked: Staff & service
NO AIRPORT SHUTTLE!!!
VERY DISAPPOINTED! No Airport Shuttle! We booked this hotel for the ease with a layover and for the 'Free Airport Shuttle'. THERE WAS NO SHUTTLE. We had to pay a taxi to the airport. I am not happy with the deception here. Was very average hotel. Not impressed.
Response from General Manager on 5 Oct 2016
Dear Guest: Thank you for choosing RF Pretty Hotel and your valuable comments. We apologize for the service isn't meet your expectation. We will provide the service about public traffic information and do our best to provide the best service to our guest from now. Wish next time, we can make you have a good experience. Thank you.

8/10 Good

Yee Man, Hong Kong

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good value in a good location
Good sized room, comfortable bed and great new bathroom. Was disappointing that the room had a strong smoke smell. When we asked we were told all rooms were non-smoking. I guess the last guests didn't get that message.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place for a night
I had a corner unit with two twin beds, more space than other units. I can walk to MinSen East Road and only anout 10 min by taxi from High speed train station. Many restaurants are nearby. Breakfast is just right and is included. A nice place to stay overnight.
Response from doris liu on 27 Feb 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! we are looking forward your come back soon.

8/10 Good

Verified traveller

Liked: Cleanliness
Not bad
Overall nice and clean, spacious room, but not so convenient for food and a bit far from train station. Noise insulation should be improved.
Response from doris liu on 27 Feb 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Ling Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from doris liu on 27 Feb 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room is lock we at the room be an hour,very bad
Response from dorisliu on 24 Dec 2015
Thank you for your comments, sorry for cause your uninconvenient at this traveling . we had improved the door lock problem.we are looking forward your come. thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel stay
The staff were very friendly and welcoming, the room conditions were excellent, and overall, the hotel was a very cosy place to stay at after a long day. My friends and I loved this hotel, and it is personally one of my favourites even though it's not as well known. Would definitely recommend it to others in the future!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a business trip
Hotel is in a good location, less than ten minutes' walk from Xingtian Temple metro station. Staff are friendly and obliging, rooms are clean. Air conditioning works well. You could complain about the condition of the carpets if you are fussy about that kind of thing. Room is a reasonable size. More than adequate for a business trip.

6/10 Okay

Gerald, SIngapore

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok hotel. But will not stay here in future.
Hotel is off a small lane. Does not look nice from the outside. Room is nicely renovated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for budget travelers
The hotel is at a convenient location for catching the public transportation. The staff is very polite and attentive. Since it's right next to an express way, the traffic noise is inevitable. Overall, this hotel is a good value for budget travelers.

10/10 Excellent

Dezmond M, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Great Location
Upon arrival, the staff was very welcoming with their great smiles and attitude. The check in process took less than three minutes. The hotel consists of eight floors, with several units on each floor. Power access to each room relies on docking your key, although this feature is available at many hotel rooms I always appreciate it because you will never misplace the key ! The room was spacious, clean, well lit and had a balcony. Due to the summer heat in Taiwan, I decided to leave it closed. The room was organized and well maintained. The oversized washroom featured a full size bathtub, toilet and sink. The hotel also provides basic amenities such as toothbrush, a comb, cotton buds etc. Wireless Internet is available throughout the hotel via a secured guest network. The signal is great in the lobby area, the hallways, rooms and the underground restaurant. Breakfast featured a selection of breads and spreads, several taiwanese delicacies, steamed buns and coffee, tea and juice. The food was fresh and hot and was quite tasty! The night before checking out, I realized I needed to stay two extra nights. The hotel staff were helpful and polite and quickly helped me arranged that. Thankfully the hotel had a room vacant for two extra nights. I suggest this hotel for business, travellers and families as its location allows easy access to public transportation, is budget friendly and offers great value. :) Special Thanks to Ruby C for her outstanding service.

8/10 Good

Never, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff & good location
It was easy to reach this hotel from the MRT station, which took about 5-7 minutes. All staff were nice with smiles and very helpful when we asked about items we needed.

8/10 Good

Shan, Sydney

Liked: Cleanliness, staff & service
Convenient and friendly staff
Around 5-10 minutes walk from the station. There are many shops along the way. I like to get the milk tea and dinner on the way back to hotel for supper after a whole day trip. I am pretty satisfied with the services etc. The only thing is that the free breakfast doesn't have much variety.

6/10 Okay

QF28, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room
We had a quad room which was spacious, comfy and clean. It was within walking distance from Xingtian Temple station so was reasonably convenient. The only drawback was that not the whole room was covered by wifi signal.

6/10 Okay

Jade, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Overall okay. 15 mins From hotel to xingtiangong station. One famous Japanese restaurant and fruit& veg market nearby only.

6/10 Okay

Jade, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with good service
The hotel location near xingtiangong station abt 10 to 15 mins walk. Overall, the hotel everything okay. Most impt to me is clean. The breakfast not many choices. During summer time might have mosquito in the room. The hotel near one fruit and veg market (cheap) as well as one famous Japanese restaurant (Shang Yi shui Chang:15 mins walk) And a lot of stalls and restaurant behind the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We were happy with our stay in the hotel. We stayed in a Deluxe Suite Room and our room was spacious. The staff were so friendly and accomodating. The only cons that we feel is that they have to improve their breakfast menu and that the location is far from MRT station, but the staff gladly assisted us whenever we need to call a cab. Nothing much in the surrounding, though there is a convenience store 5mins from the hotel. They said that the location is mostly for businessmen that's why shopping malls/restaurants are nowhere to be found in the area.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is about 10 minute (by walk) from the nearest metro station (Xingtiangong). It looks newly renovated. There is a street with many restaurants near the hotel and we had some great food at good price. One day our door lock didn't work, and the staff quickly fixed it during the time we went out for dinner. Overall nice hotel and friendly staff.

6/10 Okay

E.R. Jr, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel entrance is on side street

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too Many Problems
There were so many things wrong with the hotel: 1. The room was dark and dingy. It didn't help that one of the lights would not always work. Another light was broken from the start. After asking the hotel staff to fix it, the light worked for a total of ONE day. 2. This is the 21st century; everyone has electronic devices needing to be recharged. The room only had two free outlets, and they didn't always work. One affects the TV if used. There seems to be electrical wiring problems in this hotel. 3. The room had a musty smell and worst at head board of the bed. It did not make sleeping very pleasant. 4. At one point in time, the TV was having problems. The staff was informed, and the TV was fixed. 5. The mini refrigerator was old and barely working. Also, the temperature setting knob was missing. 6. The pictures of the hotel are misleading. Everything was old and broken. Although the staff was professional, responsive, and friendly, it did not make up for all the problems.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, good location, nothing fancy
Good location, convenient to subway and central Taipei. Clean and comfortable room, OK for an overnight stay. Most front-desk staff can speak some English. Interior is a bit dated, however and amenities are limited.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money hotel in centre of Taipei
The hotel is very central but quiet. The rooms are a bit tired but they are clean and spacious. The staff are very helpful and the low cost means the hotel is very good value for money. I can highly recommend this hotel to anyone wanting a decent and value for money hotel in the centre of Taipei.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice rooms and staff and a good value. They even speak some English. Little hard to find the location but once found is actually very convenient to the subway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great budget hotel
The hotel isn't the most spectacular, but it was clean, comfortable and the staff were friendly and helpful. No problems with the hotel at all and it's near to transport links.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms and good service from the check in.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stay at Zimei instead
Dingy hotel, very dark and dank room with musty furniture. No shower curtain in the bathroom. I highly recommend staying at Zimei Beauty Hotel for the same price instead.

10/10 Excellent

Ben, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel, Friendly Staff
The Pretty Hotel was very clean. The building was a bit old but the location was great. The staff spoke English and were very helpful. The only bad thing about staying here was the breakfast. It mainly catered to the Chinese crowd and was not suited to my taste. However, I would definitely stay here again and really enjoyed my time there.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
not so great
The staff people were very kind and helpful, but that was the only upside of this hotel. My room was dimly lit and had only one tiny window, and as a result it felt downright gloomy. The first room they put me in was too far away from the wireless router for the internet to work. It was a longer walk than I expected to the metro, and the neighborhood wasn't much fun. I'll stay somewhere else next time.

8/10 Good

Chinagarn

Liked: Cleanliness, staff & service, room comfort
Nice clean easy to go
Nice clean easy to go

10/10 Excellent

sandra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Although on first appearance I was not impressed, until I went inside, room was clean and very nice to my surprise. The hotel staff were lovely, very friendly and helpful. Their English was a bit limited, but enough to get by. I certainly would recommend this hotel to anyone on a budget, it is well worth the money. Everything you need is with in walking distance. Laundry, 7/11 and food outlets. Thanks to all the staff for an enjoyable stay.

8/10 Good

Karen, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and friendly staff
I was very pleased with the staff's polite and courteous ways and always greeting us when we arrived or left. Also, they made sure to tag and secure out luggage when we arrived ahead of the check-in time. The room was always cleaned up well, comfortable and well provide for. The room layout was also very good, especially the bathroom. The dining area was also very clean, well laid-out, well-lit and had a good layout of food. The workers in the dining area always cleared up the dirty dishes and were very polite. This was a great value for the service we received.

8/10 Good

CHOONG GI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대략 만족
가격대비 만족도가 아주 높은 호텔 입니다 조식도 만족하고 청결도 또한 오케이입니다 에어컨 문제인지 몰라도 실내온도가 안 떨어집니다 게다가 밤12시에 1시간 가량 정전이 됐는데 아무 조치가 없었던 점은 아쉽습니다
Stayed 2 nights in Jun 2019

8/10 Good

CHIH WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

WAN YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from WOLF on 13 Jun 2019
您好 感謝您抽空上來點評 您的指教是我們進步的動力 也很開心此次的旅程能提供給您愉悅的心情 希望在不久的將來能有機會為您提供另一種美妙的體驗 謝謝您 祝 順心如意

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from WOLF on 2 May 2019
Hi there Thanks for the comments first Sorry for that the bad feeling We’ll improve the thing of this situation Best regards

8/10 Good

Shuhao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店不新但是衛生程度很好 早餐豐盛 服務人員客氣 離捷運站不遠 價格也很OK
Stayed 1 night in Apr 2019
Response from WOLF on 13 Jun 2019
您好 感謝您抽空上來點評 您的指教是我們進步的動力 也很開心此次的旅程能提供給您愉悅的心情 希望在不久的將來能有機會為您提供另一種美妙的體驗 謝謝您 祝 順心如意

4/10 Poor

Weichun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from WOLF on 13 Jun 2019
您好 謝謝您抽空點評 祝 順心如意

10/10 Excellent

Li Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
星級酒店的服務品質
雖然是一個小商旅,但入住後發現此間的員工做事都很細心,例如:與櫃台借用指甲剪,員工會先消毒後再提供給客人,住宿前要求提供嬰兒床,進房後發現不但做到了連浴室都幫我們預備好嬰兒洗澡盆與小板凳,真是貼心與用心,最佳的服務就是要如此,在客人還未提出需求時就已經先被滿足了! 飯店的自助式早餐也很用心,入住兩天的菜色都有適當更換,不會每天一成不變的,現場的服務阿姨也是笑容滿面且服務周到親切,用餐環境也很輕鬆舒適整潔,相信此間商旅的管理者相當用心的教育員工並且確實感受與實踐,服務用心度與星級飯店相同,著實感動,商旅地點就在建國高架橋下上高速很方便。
Stayed 2 nights in Mar 2019
Response from 櫃檯員 Danny on 17 Mar 2019
感謝您在退房後的評論; 也希望此次為您在台北的愉快逗留做出了貢獻,這對我們的團隊來說非常鼓舞人心。 我們期待在不久的將來為您提供另一種美妙的體驗! 期待有幸歡迎您回來。 溫暖的問候

4/10 Poor

HSINWEI

Disliked: Cleanliness, property conditions & facilities, room comfort
雖然是老店重新拉皮,但房間地毯污漬太多實在不怎麼乾淨,建議該換新的。還有床擺巾都是發霉痕跡也應該換掉。浴室雖然重新裝修過;但是有很重的臭味,詢問房務人員解釋是飯店排水管問題,為什麼要消費者花錢住宿還要聞廁所臭味。
Stayed 1 night in Feb 2019
Response from 櫃檯員 Danny on 17 Mar 2019
您好 感謝您抽空上來點評 您的指教是我們進步的動力 也很開心此次的旅程能提供給您愉悅的心情 希望在不久的將來能有機會為您提供另一種美妙的體驗 謝謝您

8/10 Good

WU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
連住兩晚⋯早餐變化不多⋯
Stayed 2 nights in Feb 2019
Response from Danny on 17 Mar 2019
您好 感謝您抽空上來點評 您的指教是我們進步的動力 也很開心此次的旅程能提供給您愉悅的心情 希望在不久的將來能有機會為您提供另一種美妙的體驗 謝謝您

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
清潔で良いホテルでした。
Stayed 3 nights in Feb 2019
Response from Hotel Supervisor EILEEN on 8 Mar 2019
Dear Guest, Thank you for your 5-star comment. We are truly honored to have you as our guest(s). Wish you have a wonderful memory in Taiwan and see you soon!! :)

8/10 Good

AICHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Danny on 19 Mar 2019
Thank you for the great comments following your recent stay with us; to hear that we have contributed to your pleasant stay in Taipei is very inspiring to our team. We look forward to providing you another wonderful experience in the near future! Looking forward to having the pleasure of welcoming you back soon. Warm Regards