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Reviews of Imperial Hotel Taipei

4.5 out of 5
Imperial Hotel Taipei
600 Lin Shen North Road, Taipei

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 1000 reviews" "
Rating 8 - Good. 411 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with many bars and pubs for any type of occasion in walking distance.
Stayed 1 night in Dec 2019
Response from Front Office Manager on 17 Jan 2020
Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei. Warm regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent Christmas here. The staff is absolutely phenomenal! The hotel is great with classic rooms and comfortable beds.
Stayed 2 nights in Dec 2019
Response from Front Office Manager on 17 Jan 2020
Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei. Warm regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Johnny, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Convenient location. Clean rooms and nice breakfast.
Stayed 2 nights in Dec 2019
Response from Front Office Manager on 25 Dec 2019
Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei. Warm regards, Hotel Management

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
My view (kitchen venting)
Bathroom
Bathroom shower
Stayed 1 night in Dec 2019

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good value!
This is a nice hotel to use while in TaiPei for business or tourism. There is a MTR (subway) station in within walking distance and they also offer transportation to get there. (Subway in TaiPei is excellent and easy to use!). The hotel is in good condition and offers a good breakfast buffet, the best thing is how nice all of the employees are and are willing to help. Specifically they accommodate me for an earlier check in since my flight arrive early in the morning with no extra charge. I think this hotel is a good value for the money spent.
Stayed 3 nights in Nov 2019
Response from Hotel Management on 21 Nov 2019
Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei. Warm regards, Hotel Management

8/10 Good

Miguel

Stayed 1 night in Nov 2019

8/10 Good

Soh Har

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Value for money
Stayed 3 nights in Oct 2019
Response from Hotel Management on 28 Oct 2019
Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei. Warm regards, Hotel Management

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. The food was good and there was plenty of breakfast. The Lobster was brilliant. The chicken was good. One thing to be wary of is the room shaking. I was there on the 12th floor when an earth tremor shook the building and it shook the room and the standard lamp nearly fell over but the hotel didnt have a crack in it. Pick a quiet time.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice however my room was very noisy at night due to some ventilation or similar.
Stayed 1 night in Jul 2019

8/10 Good

Win

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

8/10 Good

Hung-te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Elaine, Poole

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The food at breakfast was cold, the soup wasn’t even hot
Stayed 1 night in Jun 2019

10/10 Excellent

KCJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and not far away from mrt station. My check in time was 3pm, but they checked me in and allowed me to keep my luggage with concierge while I went around the city (since the room was not ready at 9am)
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. During this stay there was some renovation being done during the morning hours just outside my room.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and specious rooms with excellent water pressure and drainage in the bathroom. The most wonderful part of this hotel is the most helpful, nice, and simply amazing staff!!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfy
Easy checked in by a friendly receptionist. All I need for one night stay was there. Nice, clean n roomy place to rest during transit.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

yo, portland, us

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and staff were excellent. sevral convenience stores and foot massage parlors are within 5 min walk
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice, clean and professional setting. I thought the 11pm check-in was a typo but it wasn’t. Friendly staff and easy to accommodate.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the elegance of the Imperila hotel ; the marble floors, the gorgeous flower arrangements and the New Years decorations. We appreciated the professionalism and courtesy of the staff. The housekeepers worked hard to make sure our room was fresh and clean each day.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the elegance of the hotel ; the beautiful New Year’s decorations and the professional and courteous manners of the staff.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Paoyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Siu man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable 4 stars hotel in quiet area.
Nice conditions hotel with professional & good customer service staff. We were upgrade one room one night. We enjoy the stay here very much.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Misleading add about hotel price, staff rude, area is a bit sleazy
Stayed 1 night in Feb 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It’s a very old hotel. Location was fantastic, the bed was very comfortable and the linens were clean. Not happy with the 11:00pm late check-in. My fault for not reading carefully. Everything is quite old and needs updating but the hotel is what it needed to be and was sufficient.
Stayed 1 night in Jan 2019

8/10 Good

Soo meng

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice place. No pool. Crazy burger challenge sandwich challenge in their bar.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High school students also stayed. After 23 o’clock, I never heard their voices.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very comfortable and good spaces.
Stayed 1 night in Nov 2018

8/10 Good

John

Excellent hotel very clean and comfortable with very good service - in particular Zac in the Club lounge
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018