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Reviews of B&B Casa D'Alleri

3 out of 5
B&B Casa D'Alleri
Via Roma, 44, Syracuse, SR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 76 reviews" "
Rating 8 - Good. 21 out of 76 reviews" "
Rating 6 - Okay. 3 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey, North Yarmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Shona

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
TERRIBLE experience. Do NOT stay here. The host was completely non responsive on our attempts to contact the property to make arrangements for a late check in (at 8:40pm). We called two phones numbers provided and emailed and zero response. We had to contact Expedia to get a response. When we finally did get checked in the staff onsite was cold and curt. The room was dusty under bed, in bathroom, and the fan in room was covered with dust. The property inaccurately described its amenities on Expedia including and most importantly the parking. It is neither free or onsite as advertised. You have to park in a municipal lot that is a 10-15 minute walk away and costs quite a bit. Check out was at 10:30 am not 11:00am as described. Breakfast was served at 8:30 and when we got there at 8:30 there was no coffee or milk and the staff wouldn’t get more. The area was also noisy at night with partying and in the early morning with workers outside. Horrible experience overall. I would not recommend staying here.
Stayed 1 night in May 2024
Response from Ignazio on 14 May 2024
There is an obligation to clarify what happened:One day before arrival, our guest asked us to cancel his reservation free of charge due to a change of plan, which we could not do as it had already been paid for. He should have canceled and we would have subsequently accepted the cancellation.The staff is in the structure from 7.30 to 12.00 am and from 3.30 to 8.30 pm, but we usually make arrangements for arrivals outside these hours, our guest, contrary to what was stated, showed up at the structure at 9.40pm he contacted us by telephone and we handed over the room to him. He made no exception and in the morning he had breakfast and left the property at 10 am, except then to write this horrible and false review which we do not comment on as it is in fact denied by the countless reviews on our page.It is clear that this review was dictated exclusively by the bad faith of our guest whose aim was exclusively to discredit us, not having been able to cancel his reservation for free due to his misunderstanding regarding the cancellation method of the reservation. itself.Ignazio

6/10 Okay

Olga

Disliked: Property conditions & facilities
The location is perfect the rest i didn’t like it.
Stayed 1 night in Apr 2024

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no parking near this B&B. We parked in a parking garage near the waterfront at the entrance to the island of Ortega for 15 euro/day. It was about a 15-20 minute walk to the B&B and is worth the walk d/t it’s central location. We also did not have breakfast on site but were given coupons for a nearby cafe. This happened to us a couple of times this trip & we are wondering if it is because November is slower season & it is easier for the host to give out coupons in lieu of preparing breakfast? Despite the lack of parking & lack of on site breakfast we would still recommend this B&B d/t it’s central location on Ortega & beautiful courtyard. Also, the elderly lady that was our host during our stay was a sweetheart even though we couldn’t understand a word either of us spoke:)

10/10 Excellent

Moon Chul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the cathedral and everything in Ortigia.

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities
The girls who ran it were wonderful and caring. It’s quite complicated getting your luggage into the b&b as it’s on a no car street, but if you carefully follow the instructions and use gps it work - IF you’re at least two. I can’t see how a single person arriving by car would manage with anything but a small bag. Parking is 800 meters away!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Diana, Tarzana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience, the staff was nice and helpful, especially Andrea, who gave us a lot of good suggestions. Breakfast was good as well. There is no parking provided- you have to park at the public parking (€20/day) which is 15-20 minutes walk from the place.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Courteous Staff
15th century building of historical signficance, now a B&B. Friendly, courteous staff. Good sized, comfortable room with small balcony overlooking pedestrian street Via Roma.
Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay In Central Ortiga
The hotel room, which was in a historic building, on one of the main streets in Ortiga, was of a good size with a comfortable bed and modern bathroom. The hotel is excellently positioned in Ortiga with many fabulous restaurants within walking distance and the staff at the hotel were friendly and helpful. Would definitely recommend.
Stayed 11 nights in Sep 2023

8/10 Good

Daniel

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sisters who run this casa are so helpful and kind. One of them actually met us in our car when we were lost, helped us park and drove us and our luggage to the Casa d’Aleri. The furnishings are beautiful, the rooms clean, the bed linens lovely.The location is ideal for site seeing, shopping and eating.Breakfast on the terrace is divine!
Stayed 2 nights in Jun 2023

10/10 Excellent

Adam

Stayed 1 night in Dec 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was traffic .The stuff were very helpful with information .Two Amazon women help with luggage. The breakfast was wonderful .Wished I stayed longer

10/10 Excellent

Patricia A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It can be hard to find but use the house numbers and realize they are out of sync across the street. An absolutely beautiful B&B with wonderfully kind staff. I look forward to returning someday.
Stayed 4 nights in Oct 2022

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that room was on the third floor with no elevator.
Stayed 2 nights in Oct 2022
Response from Casa d'Alleri on 29 Oct 2022
Good evening Mrs.,in ortigia you will hardly find an elevator in a period building that is b and b, in any case I think you have the wrong place to write the review.because we are in the foreground.Sincerely

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bnb is charming and the owner was very kind and helpful. The parking was far and not convenient. The location of the bnb is great with lots of shops and restaurants.
Stayed 1 night in Oct 2022

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous position for viewing the old town and harbour and lovely helpful host. The house has a beautiful ambience, having been a family home.
Stayed 2 nights in Oct 2022

10/10 Excellent

John

Stayed 1 night in Sep 2022

10/10 Excellent

John

Stayed 2 nights in Sep 2022

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique and well-maintained property.
Stayed 1 night in Sep 2022

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess is charming, friendly and helpful. The B&B is in an excellent location within easy walking distance of sights and restaurants. The breakfast is fresh and delicious, and although the room is not fancy, it is clean, comfortable and nicely furnished. I recommend this as the place to stay in Syracuse.
Stayed 2 nights in Jul 2022
Response from Concita on 28 Jul 2022
Good evening Mrs. and Mr. Neal thank you for the review I am very happy that you have enjoyed it. It was a real pleasure to meet you, you are kind and friendly people. Have a good trip. Concita

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B!
Nice little B&B. Conchita the host was very kind and helpfil. Loved the breakfast. Located just steps from the Duomo, it was very quiet.
Stayed 2 nights in Jun 2022
Response from Casa d'Alleri on 6 Jul 2022
Thanks for the great review. I am happy that you were satisfied with my service. Sincerely Concita

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Jun 2022
Response from Concita on 18 Jun 2022
It was a pleasure to have had you as guests in our facility

10/10 Excellent

Leonardo, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location in the heart of Ortigia. Great people to host.
Stayed 2 nights in May 2022
Response from Concita on 18 Jun 2022
thank you very much for your review.

8/10 Good

Jeane M

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location is great. We did have some problems with our room and the staff moved us to another room. They were very caring and responsive, although communication was difficult due to our poor Italian.
Stayed 5 nights in Mar 2022
Response from Casa D'Alleri on 5 May 2022
It was a pleasure to host you at our facility Thanks for the review regards Concita

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inside of historic area so that I can walk all around at night. There were many people at night so I felt safe.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean, with beautiful balcony’s filled with flowers and a most congeanial host
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel in Heart of Siracusa
Great spot right in the heart of historic Siracusa. Rooms are small but charming, and there is separate sitting rooms and balconies. Close to everything. Staff were terrific.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
The location was ideal...just steps away from the main Piazza and walking distance of all of the sights on Ortigia. The staff-especially the gentleman working in the evening - were exceptionally helpful. One thing to note if traveling with older or disabled guests...there are quite a few stairs from the street to the B&B (no elevator).
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice B&B. We spent three nights here and the room was clean and comfortable. The shower leaked a lot from improper sealing at its base and we felt bad about flooding the bathroom floor everyday, but it was always cleaned up well every morning. That was just a design flaw of the shower stall, not the B&B. The only confusion I had is that the door to the reception is up on the first floor and not marked with the name of the B&B. It is also locked all the time giving the impression that the B&B is closed. There was another door up there that must have been a private residence and we were confused as to which door we should knock on! We finally knocked on the glass door and were welcomed immediately by a lovely young man. I learned that this is how all the B&B's work in Sicily - all doors are locked all the time - which is fine but a sign on the door would be helpful to confused, jet-lagged travelers! The staff were very kind and helpful and the location was perfect!
Stayed 3 nights in May 2018

6/10 Okay

larry and mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and the Bad
Nice B&B located in the heart of Ortigia. Nice breakfast and staff. Downside were the barking yippie dogs starting in the morning throughout the day into the evening. WiFi was spotty. WiFi
Stayed 3 nights in Sep 2017

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming B&B, lovely owners, great location
This is a lovely, traditional pensione in a fantastic location right in the centre of Ortygia. The house has an amazing history and is beautifully furnished. our room was comfortable with good aircon and a lovely modern bathroom and there was a varied buffet breakfast, home prepared. The owners couldn't have been nicer. Would recommend to those looking for something with a bit more character than the average modern hotel.
Stayed 2 nights in Aug 2017

10/10 Excellent

Serretta

Stayed 1 night in Sep 2023

10/10 Excellent

Arto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great
Charmingly cozy atmosphere, clean, in good condition, nice rooms, good breakfast, and above all, helpful and friendly staff. Good location. Overall great.
Stayed 3 nights in Sep 2023

8/10 Good

vanessa

Stayed 1 night in Aug 2023

8/10 Good

marco, milano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodamente in centro ortigia..unico problema e zona pedonale e devi parcheggiare l auto fuori e portare le valigie a mano, comunque ne vale la pena
Stayed 1 night in Aug 2023

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel super gentil et accueillant. Chambre bien située, très propre.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour dans un cadre très agréable !!!
Stayed 3 nights in Jul 2023

10/10 Excellent

angelo Maria

Stayed 2 nights in Jun 2023

8/10 Good

Mitsunori

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not easy to find parking spot
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Pulito, centrale ma ha bisogno di investimenti
Le persone che lavorano di giorno nella struttura sono gentilissime. Però il (presunto) titolare non si è comportato bene e ci sono stati dei momenti spiacevoli che hanno influito negativamente sul nostro soggiorno. La strutture richiede investimenti: eravamo senza luci più volte (lasciando le persone sotto la doccia al buio e senza acqua). Le tre signore che lavorano di giorno erano cosi gentile che compensano un po’ per i difetti dell’albergo. Location ideale e molto pulito.
Stayed 4 nights in Apr 2023
Response from Ignazio on 20 Apr 2023
Il sottoscritto titolare della struttura e' stato accomodante con i signorio che hanno prenotato camere diverse e poi la hanno sostituite tra loro creandoci non pochi disguidi con cambi a soggiorno iniziato.E' stato fatto presente che la luce mancava in tutta la zona e non era solo un problema nostro.Non sappiamo di che titoli dispone il nostro ospite per sostenere che la struttura neeissita di investimenti.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Concita on 28 Jul 2022
Thanks soo much for your review! Concita

8/10 Good

Federica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from b&b casa d'alleri on 8 May 2022
Buonasera, Grazie molte per la Sua recensione, siamo felici che vi siate trovati bene! Saluti Concita

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conchitta was a lovely host as was the b&b. A little gem quiet and relaxed in the middle of Ortigia. Perfect room with private bathroom, all clean and very much taking care of everything
Stayed 1 night in Apr 2022
Response from Casa d'Alleri on 5 May 2022
We are pleased that you enjoyed your stay and that we hosted you in the structure. it was a pleasure Concita