Swellendam Hotels

Idyllic gardens looking on to zebras etc in natural setting. I cannot do this guest house justice through my inadequate comments - simply superb! helpful, friendly and attentive owners

The level of quality and service here is exceptional. Particular mention has to be made of the food...we had the best meal in South Africa here. The chef is outstanding! If you are able, stay more than one night!

This is not an easy place to rate as there is a big gap between the facilities and the service. It is a very cute place, with striking attention to detail which goes to Stephen and Jacqui's credit. Every room has everything you could possibly wish for, including a well stocked minibar, well appointed bathroom, some books, magazines, and even some first aid kit! The house is in a beautiful garden which grows gorgeous roses that you will see in the room and throughout the house. All this could only be achieved under Stephen's watchful eye clearly but his manner, as many reviews suggest on all travel websites, isn't the most easy-going or welcoming. We were absolutely sure of his good intentions and aim to provide the best information, but it was done in a very forceful manner that could have made it tiring at times. When we arrived, there was no warm welcome - we first got told off for arriving late (9pm - even though we sent an email), then we got told off for parking the car on the road, then for checking in only for one night. When we got to the room we were given an excessively detailed overview of the room (we do know how to open the fridge, what slippers look like and how to use a shower). We were also told to make sure we dry all the area around the shower if we do happen to splash some water around.... We took it with a sense of humour as we understood it was all done out of care and attention to detail but it can be tiresome to be always lectured as a guest.

Beautifully situated hotel, it would have helped if they had alerted visitors to the closure of the road from Swellendam! The piped music in the restaurant was somewhat irritating particularly the breakfast selection. The staff were friendly but the service at dinner was extremely slow. We felt that there was nobody there with enough presence to be alert to enough to see when things were going wrong.

On first visit - very hot and pool inviting and clean. Room excellent and food well beyond expectations. The staff were also extremely helpful and obliging On second visit - we were upgraded and again excellent room and food. Unfortunately adverse weather conditions had meant pool unusable but staff again assisted excellently

We stayed whilst visiting family and found Roosje van de Kaap to be comfrtable, clean and in a great location. The owners and all of the staff were accommodating beyond expectation (so unexpected given we were travelling with a baby). We stayed in the honeymoon suite which had a spectacular view and was a comfortable and relaxing room. We will be using Roosje van de Kaap for now on when we visit family!

Lovely superior guest house. Made very welcome on arrival. Nothing too much trouble with staff being very friendly