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Reviews of Oyster House

4 out of 5
Oyster House
143-151 Mumbles Rd, Swansea, Wales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 121 reviews" "
Rating 8 - Good. 24 out of 121 reviews" "
Rating 6 - Okay. 7 out of 121 reviews" "
Rating 4 - Poor. 2 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great staff. Thank you!! xx
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- Cozy little hotel on the Mumbles waterfront. The rooms are spacious with several amenities like a coffee and tea maker. Convenient to the local shops and pier restaurants. Nice pub/restaurant downstairs. It is a nice property to base your exploration of the Gower peninsula area. Lots of beautiful shoreline to explore with many golden sand beaches. Cons - It is on a busy street that has a lot of traffic on the weekends. There is also construction for the next year or so on the waterfront walk to upgrade the flood protection. Work only starts about 8:00 so doesn't wake you early.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best we stayed in while visiting Wales. The property is right on the waterfront and has the best view of Swansea. The hotel is very clean and modern and is surrounded with lots of restaurants, shops and pubs. Also, the food at this hotel was fabulous. Everything was cooked perfectly and especially their cockles. You absolutely have to try them. They are the best! The staff was very helpful and accommodating for all our needs. I forgot my European charger and they were gracious enough to give me one to keep, which was completely unexpected and very kind of them. I would highly recommended staying here if you ever visit Swansea/Mumbles area. Finally, I want to give a special shout-out to Steve, as he was so helpful throughout our entire stay.
Stayed 1 night in May 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here - friendly and helpful staff - lots to do and see
Stayed 5 nights in Apr 2024

10/10 Excellent

tanita

Liked: Cleanliness, staff & service, property conditions & facilities
really nice hotel. super new.
Stayed 1 night in Apr 2024

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Modern decor, large bed and sea view with super essential oil toiletries. We will definitely visit again.
Stayed 1 night in Mar 2024

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Oyster House when it first opened. Returned for this stay and it is still such a fabulous hotel. Great facilties, clean, superb comfortable bed, amazing shower and a quality HD TV. Superb location right in heart of Mumbles and amazing staff.
Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite reading some comments about rude staff, all interactions we had were good. Location is good for all there is to do in Mumbles although a little noisy at night due to nearby bars; not that hotel can do anything about that. Room was clean and comfortable. However, other areas of hotel were very dusty & if I could clearly see it, why can’t cleaner? Little things like this stopped me giving an excellent rating. Overall though, I’d recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was charming with a water view. The bathroom had nice features and the room was well planned and the beds were very comfortable. The little sitting area outside was an unexpected bonus. My daughter and I enjoyed the convenience of walking downstairs to the restaurant that offered excellent meal and food selections. The manager Steve and other staff were welcoming and accommodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Getaway
Very modern and clean, the manage was very hospitable
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room
I was in room 5 which had a part sea view and is over an alley way from the sea front to the high street. With people coming and going till the early hour's plus the noise of the guttering dripping all night. Great location, lovely room.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not the best view from 1st floor but a lovely clean and well appointed room.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, staff super friendly, extremely attentive, very clean beautiful hotel, can’t rate it high enough
Stayed 1 night in Jan 2024

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

6/10 Okay

Gail

Travelled with partner
Liked: Staff & service, amenities
It was a beautiful room. The view was beautiful. The staff were friendly and professional . Unfortunately the bedding was dirty (rusty marks?) The room was way too hot even after turning the air conditioner down. Apart from that it was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay in a clean and comfortable wonderfully located hotel.
Stayed 1 night in Dec 2023

8/10 Good

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
University visit
Modern hotel close to pubs and restaurants with a sea front position Good breakfast with table service which makes a nice change these days
Stayed 1 night in Dec 2023

2/10 Terrible

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was extremely noisy at about 2am as a number of guests were running through the hotel shouting and yelling - shower in room 1 was cold.
Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great decor and lovely stay
Lovely room with good detail- loved the water and milk in fridge and coffee supplies etc. my only 2 slights in the stay was the lack of conditioner in bathroom (if it says toiletries included, please please include conditioner!) and the fact that the shower was too hot to put my head under, even on the coolest setting! As there was nobody around at 6am (understandably not manned as a boutique hotel rooms with restaurant) I couldn’t report it and had to go to my conference un-showered! Other than that very much liked the place
Stayed 1 night in Nov 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice but there is lots of construction at present on the seafront. Our room was very comfortable, staff very helpful, great breakfasts
Stayed 2 nights in Oct 2023
Response from Oyster House Team on 17 Oct 2023
Thank you for your kind words, we hope to see you again soon

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated room with real "queen" bed, gorgeous bathroom, comfy, comfy.
Stayed 1 night in Oct 2023
Response from Oyster House Team on 17 Oct 2023
Thank you for your kind words, we hope to see you again soon

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go above and beyond to help assist the guests .
Stayed 1 night in Sep 2023
Response from Oyster House Team on 24 Sept 2023
Thank you for your kind words, we hope to see you again soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation, however air con did not work, which was my primary reason for booking there.
Stayed 1 night in Sep 2023
Response from Oyster House Team on 24 Sept 2023
Apologies for the inconvenience when you stayed with us, we are working on your feedback and hope to see you again in the future

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bars and food options around the property
Stayed 1 night in Aug 2023
Response from Oyster House Team on 5 Sept 2023
Thank you for your kind words. We hope to see you again soon

8/10 Good

Imran

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Oyster House Team on 25 Aug 2023
Thank you.We hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Lovely room and amenities.
Stayed 1 night in Aug 2023
Response from Oyster House Team on 25 Aug 2023
Thank you for your kind words.We hope to see you again soon.

8/10 Good

nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our accomadation, the room, food and staff were excellent, and the location was close to shops etc. I only have one complaint, we arrived by car and to find there was no hotel parking, and the off street parking was miles away as it was a lovely warm sunny day the town was very busy.
Stayed 2 nights in Aug 2023
Response from Oyster House Team on 25 Aug 2023
Thank you for your kind words.We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, quality staff, dining and accommodation - high standards & quality. Rooms at the rear on the roadside - noise from traffic & people out late/early hours, so if you're a light sleeper may experience an unsettled night! Maybe sea view rooms are quieter.
Stayed 2 nights in Aug 2023
Response from Oyster House Team on 25 Aug 2023
Thank you for your kind words.We hope to see you again soon.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights. Central in mumbles with busy nightlife.
Stayed 2 nights in Aug 2023
Response from Oyster House Team on 25 Aug 2023
Thank you for your kind words.We hope to see you again soon.

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2023
Response from Oyster House Team on 17 Sept 2023
Thank you, we hope to see you again soon

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from Oyster House Team on 25 Aug 2023
Thank you for your kind words.We hope to see you again soon.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night we were upgraded to a sea view room. Breakfast was great
Stayed 1 night in Aug 2023
Response from Oyster House Team on 17 Aug 2023
Thank you for your kind words. We hope to see you again soon

8/10 Good

Brenda Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful once we figured out how to get inside
This newer very small property sits right at the seawall. It is very lovely and has great views. The staff is A1. Only problem is there is no parking, even for just checking in. The entry is difficult to find as well, but once you get in it is exceptional . I really hope this gets corrected soon. The staff was as helpful as they could be through our psrking difficulties.
Stayed 1 night in Aug 2023
Response from Oyster House Team on 17 Aug 2023
Thank you for your kind words. We hope to see you again soon

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Oyster House Team on 2 Aug 2023
Thank you.We hope to see you again soon!

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023
Response from Oyster House Team on 2 Aug 2023
Thank you.We hope to see you again soon!

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2023
Response from Oyster House Team on 2 Aug 2023
Thank you.We hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic Hotel, amazing location, food fabulous and service excellent, would recommend to anyone.
Stayed 1 night in Jul 2023
Response from Oyster House Team on 2 Aug 2023
Thank you.We hope to see you again soon!

10/10 Excellent

Malka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff are great , rooms are ok My only comment is that there was no cupboard or any draws to unpack your case, but definitely visit again. Note some rooms on the 1 st have terrace right by the roof bar terrace.
Stayed 4 nights in Jul 2023
Response from Oyster House Team on 2 Aug 2023
Thank you.We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; spotlessly clean & friendly staff. A tad pricey!
Stayed 1 night in Jul 2023
Response from Oyster House Team on 12 Jul 2023
Thank you for your kind words, we hope to see you again soon

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and hotel
Stayed 1 night in Jul 2023
Response from Oyster House Team on 9 Jul 2023
Thank you for your kind words, we hope to see you again soon

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fresh design, new and convenient.
Stayed 2 nights in Jun 2023
Response from Oyster House Team on 5 Jul 2023
Thank you for your kind words, we hope to see you again soon

10/10 Excellent

Janette

Stayed 1 night in Jun 2023
Response from Oyster House Team on 2 Jul 2023
Thank you for your kind words, we hope to see you again soon

10/10 Excellent

William, Monterey

Liked: Cleanliness, staff & service, property conditions & facilities
Danny and Steve were great kind and professional. Staff like these makes you want to come back
Stayed 1 night in Jun 2023
Response from Oyster House Team on 23 Jun 2023
Thank you for your kind words. We hope to see you again soon

10/10 Excellent

Betty

Stayed 1 night in Jun 2023
Response from Oyster House Team on 14 Jun 2023
Thank you, we hope to see you again soon

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from Oyster House Team on 2 Jun 2023
Thank you. We hope to see you again

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Oyster House Team on 2 Jun 2023
Thank you. We hope to see you again soon

10/10 Excellent

Llinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Oyster House Team on 8 May 2023
Thank you.We hope to see you again soon