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Reviews of Motel 6 Sutherlin, OR

2 out of 5
Motel 6 Sutherlin, OR
1400 Hospitality Way, Sutherlin, OR

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 811 reviews" "
Rating 8 - Good. 280 out of 811 reviews" "
Rating 6 - Okay. 133 out of 811 reviews" "
Rating 4 - Poor. 83 out of 811 reviews" "
Rating 2 - Terrible. 64 out of 811 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Micheal

Stayed 1 night in Apr 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff very professional and courteous.
Stayed 3 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Small clean room just off the freeway off ramp . Perfect for travellers passing* through and at an affordable price. Free coffee in the morning which was a bonus
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the I-5 Freeway and a Dutch Brother's coffee shop.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Dawn, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Cord

There was bloodstains on the mattress , tv did not work entire night nor did wifi
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nancy Y. on 29 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guy friendly and efficient.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Jeff,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Bryony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Very friendly staff. The rooms were clean enough to stay in, but the tub in my room could use a deep clean on the parts you can only see if you are lying down for a soak. Satisfied overall.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best motel 6
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Gavin,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 8 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Yongtao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Yongtao,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Crystal

Business traveller
Check in staff was very nice and super helpful
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient for travellers and has a nice restaurant next to it which gives a discount for showing your hotel bill.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi KeithThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in doggy room and it was nice. No lingering odors from dogs.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Janet, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff and this is my second time staying here. The room is clean and quiet. it is right next to a fast charge so it is very convenient to get my car fully charged. If I even need to take a road trip again i will definitely stay here to rest. thank you for the great service.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Adem

Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

debbie

Great staff, quick sign in, quiet clean room.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polite and efficent staff
Stayed 1 night in Dec 2023

8/10 Good

Bruce

Stayed 1 night in Dec 2023

8/10 Good

Philip, Vashon

Liked: Cleanliness, staff & service, property conditions & facilities
As far as Motel 6 properties go, this one is very good.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Mildew in shower, not cleaned well. Rude check in staff, eating bell peppers while checking in and not attentive. Not great service to other couple with loud party needing new room at 3am.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff. Overall a comfortable stay at an affordable rate.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi WilliamWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was friendly. Easy access to interstate.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Joel, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

John

Stayed 1 night in Oct 2023

6/10 Okay

LJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Sadly run down, mildew in the toilet, no USB, no way to have less than center of the sun brightness for light in the room. Beds lumpy. But totally worth not paying 400/night in Eugene.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi LJ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

SRINIVAS MURTHY

Liked: Staff & service
Disliked: Amenities
Shower was broken. Bathtub had mold
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Lourdes

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Found some bed bugs we left
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Lourdes,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest, cleanest and biggest Motel 6 I ever stayed in!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Kevin, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised
I usually steer clear of Motel 6’s, but we were driving home on a trip and on hour 16 we were exhausted. We originally went to the best western, however their parking lot didn’t work for our truck and trailer we were pulling. So we drove over to the Motel 6, honestly thinking it was a different hotel. But the parking was perfect and the building looked newer and well kept. Much to our surprise the desk clerk was some of the best customer service I’ve ever had, they were welcoming of our dog, and the room was surprisingly clean and comfortable, and the clientele wasn’t sketchy. It was quiet and we had a great nights sleep. I’m not saying all motel 6’s make the cut. But this one I would stay in again.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Ronald

Stayed 1 night in Oct 2023

6/10 Okay

Mary

Business traveller, Travelled with group
Disliked: Amenities
It would have been nice to have a box of kleenex
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Mary,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excellent

Meredith

Stayed 1 night in Sep 2023

6/10 Okay

Mario

Stayed 1 night in Sep 2023

8/10 Good

Shirlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great neighbors coming in late and arguing loudly was not so good
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Shirlee, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

DWAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Tae

Stayed 2 nights in Sep 2023

4/10 Poor

Vaughn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Harlan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

April

Liked: Cleanliness, staff & service
Disliked: Room comfort
Worst. Bed. Ever.
Very clean property, but they aren’t kidding about “no frills.” No fridge, no microwave, no coffee maker, no blow dryer, not even shampoo. And no breakfast, of course. All of that we could live with. But I haven’t slept on such a horrible mattress since I was a poor college student. And only a flat pathetic wimpy pillow. We won’t stay there again.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi April, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 Good

Helmer, Roseville, CA

Liked: Cleanliness, property conditions & facilities
Clean and comfortable, but a bit small.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Helmer, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been using this place for a few years now, don’t think we would choose anywhere else, great prices, clean rooms very friendly and amazing staff!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

leland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean , and the people were great
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi leland,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

Brandy

Travelled with family and small children
Liked: Staff & service
The lady at the front desk was amazing and really nice. It's was just noisy and the beds were not comfortable at all. You can hear everything in the hallway or the rooms right next to you.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi Brandy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to my destination, but few amenities -- no refrigerator, no microwave, no coffee machine. Just a bed, bathroom and tv.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 7 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Morgan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Rose, Seabeck

Travelled with family
Liked: Cleanliness, staff & service
Our TV did not work, and the lady that checked us in could not get it to work. She was very friendly and helpful but I love able to figure out the problem. The restaurant on site was closed because of changing ownership. But she was very pleasant and give us other ideas downtown for dining.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was just right
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Brenda,Thank you for the excellent rating!Lilith#Team6