Property entrance

Reviews of Hotel Amisha International

3 out of 5
Hotel Amisha International
Una Pani Road, Near SBI Bank, Station Road, Surat, Gujarat

Reviews

5.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Mr. Ram Avtar

Business traveller
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Shveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to overbooking we were shifted to a different property. Not the best experience
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Positive: Location, Owner's friendly attitude...safe. Negative: Room size too small, no chairs, no in room tea coffee maker... overall OK for short stays
Stayed 1 night in Jan 2020

4/10 Poor

pavaz

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was very helpful and prompt for check-in and tea. There was no toilet paper in the toilet. When I asked for the toilet tissue the manager/ proprietor said "use water to clean". "You have to adapt to my Arabic culture and use water to clean after using the toilet". I had to persist, for about 5 minutes, in order to get one small roll of toilet paper sent to my room. I have never experienced anything like this in any hotel, ever, anywhere in the world! Certainly not the hotel for International travelers, except someone from Arab countries. Breakfast was included. Very greasy vada plate came in between 9 and 930 am, I forget the time. The room floor was filthy, not meant for bare feet. Bed was not comfortable. The hot water did not flow for a very long time. I had to visit the same man to be told "let the water run for 10 minutes to get hot water". What a waste of a scant resource! At check-out the same manager wanted to add more room service items than what I had ordered. Again, I had to dispute to get him to agree. He later admitted that the items may have been for another room! Except for the location and the check-in staff, nothing was proper. AVOID.
Stayed 1 night in Dec 2019
Response from Hotel Amisha International on 12 Jan 2020
Dear respected guest, greetings of the day! We would like to thank you for sparing your valuable time to post your review about Hotel Amisha International, Surat. Your humble words are really appreciated. Hope you will give us another chance to serve you again. Replied by Hotel Amisha International Surat (Hotel manager) Replied by hotel Amisha international Surat (Hotel Manager)

8/10 Good

Abizer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Hotel Amisha International Surat on 12 Jan 2020
Respected guest, greetings of the day. We would like to thank you for sparing your valuable time to post your wonderful review about Hotel Amisha International . We are really appreciate your words. We are glad to know that you had a nice experience during your stay with us. We are also pleased to know that you were very happy with the staff and the hospitality at Hotel Amisha International. Your valuable words have been shared with the Hotel staff and your feedback motivates us to serve our every guest better. We look forward to welcoming you back soon. Thanks regards, Replied by Hotel Amisha International Surat (Hotel Manager)

8/10 Good

Mohammed

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Value for money
The reception staff were very helpful. Overall comfortable stay.
Stayed 5 nights in Dec 2019
Response from Hotel Amisha International Surat on 12 Jan 2020
Respected guest, greetings of the day. We would like to thank you for sparing your valuable time to post your wonderful review about Hotel Amisha International . We are really appreciate your words. We are glad to know that you had a nice experience during your stay with us. We are also pleased to know that you were very happy with the staff and the hospitality at Hotel Amisha International. Your valuable words have been shared with the Hotel staff and your feedback motivates us to serve our every guest better. We look forward to welcoming you back soon. Thanks regards, Replied by Hotel Amisha International Surat (Hotel Manager)

8/10 Good

Hemang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Hotel Amisha International on 12 Jan 2020
Respected guest, greetings of the day. We would like to thank you for sparing your valuable time to post your wonderful review about Hotel Amisha International . We are really appreciate your words. We are glad to know that you had a nice experience during your stay with us. We are also pleased to know that you were very happy with the staff and the hospitality at Hotel Amisha International. Your valuable words have been shared with the Hotel staff and your feedback motivates us to serve our every guest better. We look forward to welcoming you back soon. Thanks regards, Replied by Hotel Amisha International Surat (Hotel Manager)