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Reviews of Boarders Inn & Suites by Cobblestone Hotels - Superior Duluth

3.5 out of 5
Boarders Inn & Suites by Cobblestone Hotels - Superior Duluth
1405 Susquehanna Ave., Superior, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews" "
Rating 8 - Good. 318 out of 1003 reviews" "
Rating 6 - Okay. 69 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days with family and we enjoyed the big room and the cleanliness.
Stayed 3 nights in May 2024
Response from Front Desk on 23 May 2024
Hi Dino, Thank you for your feedback and review. We appreciate it. Have a great day!

6/10 Okay

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was average at best
Stayed 1 night in May 2024
Response from Sam (front desk) on 20 May 2024
Thank you for your review, we appreciate the input.

10/10 Excellent

Randall Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable and a great breakfast. Staff wery personable and the facilities were clean.
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
Hi Randall, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 20 May 2024
Hi Erika, Thank you for your review. We appreciate it. Have a great day!

10/10 Excellent

Susan. VAN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great price
Stayed 1 night in May 2024
Response from Front Desk on 16 May 2024
Hi Susan, Thank you for your feedback and review. We appreciate it.

8/10 Good

Carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check in… not as fast as others. But front end lady was nice. Breakfast is very simple, wish there was hot items such as eggs, sausage, or bacon. Room is decent.
Stayed 1 night in May 2024
Response from Front Desk on 14 May 2024
Hi Carolyn, I do apologize for the slower check in. Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and pleasant. Breakfast setvice could use an upgrade.
Stayed 2 nights in May 2024
Response from Front Desk on 15 May 2024
Hi Anne, Thank you for your feedback and review. We appreciate it. Have a great day!

8/10 Good

Brooks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member encountered was very professional and welcoming. The hotel was nice and fairly well up kept. Overall our stay was very good and I think for the quality of the hotel and amenities it was priced very competitively. That said, I think our room could and should have been cleaner upon our arrival. There was some debris left from previous occupants, especially in the darker parts of the room so thoroughly vacuumed the room was not, several stray hairs in the bathroom were missed but having worked at a resort in my teens I understand it’s very difficult to remove all the hair guests can leave behind, but still, I think there is some room for improvement there. Breakfast options were on the skimpier side and probably a little inadequate for the size of the hotel. The automatic pancake machine was consistently running out of batter and generally had a line of guests creating a kind of choke point. Dining seating is also a bit minimal with only 4 tables with 4 chairs each and a 5 stool counter for 21 total seats inside. There is a outside patio as well to sit weather permitting, but still. A 3 hour breakfast window, 50 room hotel, minimal seating, and a slow process to fill your plate if you desire pancakes makes it tricky. Biscuits and gravy or toast are the other hot breakfast options. Adding a 2nd pancake machine would go a long way I think. Overall, for the price and location, we’d stay here again. The beds were comfortable and our room was quiet.
Stayed 2 nights in May 2024
Response from Front Desk on 14 May 2024
Hi Brooks, Thank you for the compliments about our staff. I do apologize about the cleanse ness of your room. As you could see we do not have enough room to add another pancake machine or more tables. We do have a lobby with chairs and couches that could be used to eat your breakfast. Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all around. Price was reasonable and breakfast was great. Will be staying only at this hotel from now on when in the area. Happy customer here. 5 stars all the way.
Stayed 1 night in May 2024
Response from Front Desk on 13 May 2024
Hi Matthew, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

jeffrey, white bear lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to uptown and gymn that I used.
Stayed 2 nights in May 2024
Response from Front Desk on 9 May 2024
Hi Jeffrey, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Christina

Liked: Amenities
Awesome. Thank you, God!
Stayed 1 night in May 2024
Response from Front Desk on 8 May 2024
Hi Christina, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

BRIAN, Plover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Front Desk on 7 May 2024
Hi Brian, Thank you for your feedback and review. We appreciate it. Have a great day!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location.
Stayed 1 night in Apr 2024

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this place in Superior, but should have stayed in Duluth for a more upscale experience. Nonetheless, the place was clean and amenities were adequate. Nice to have the free breakfast as well, although choices were limited.
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Hi Ken, Thank you for your feedback and review. We appreciate it. Have a great day!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had fireplace but no fire even though it was 38 degrees outside.
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Hi Karen, Thank you for your feedback and review. We appreciate it. Have a great day!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer facility with nice breakfast.
Stayed 2 nights in Apr 2024
Response from Front Desk on 1 May 2024
Hi John, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from Front Desk on 29 Apr 2024
Hi Levi, Thank you for your review. We appreciate it.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 1 May 2024
Hi Ron, Thank you for your review. We appreciate it.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam (front desk) on 30 Apr 2024
Thank you for the review, we appreciate the feedback.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 29 Apr 2024
Hi Jodi, Thank you for your review. We appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Apr 2024
Hi Chase, Thank you for your review. We appreciate it. Have a great day!

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the river
Stayed 1 night in Apr 2024
Response from Front Desk on 18 Apr 2024
Hi Cynthia, Thank you for your feedback and review. We appreciate it.

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024
Response from front desk on 17 Apr 2024
Hi Blake, Thank you for your feedback and review. We appreciate it.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean relaxing place to stay, easy travel routes to stores. Friendly staff and helpful.
Stayed 2 nights in Apr 2024
Response from Sam (front desk) on 15 Apr 2024
Thank you for your review, we appreciate the input.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. Would definitely stay again, good pricing
Stayed 1 night in Apr 2024
Response from Front Desk on 15 Apr 2024
Hi Victoria, Thank you for your feedback and review. We appreciate it.

10/10 Excellent

Patricia, Spooner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what I was looking for at a great price.
Stayed 1 night in Apr 2024
Response from front desk on 12 Apr 2024
Hi Patricia, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was excellent but it was located in an unfortunate area.
Stayed 2 nights in Feb 2024
Response from front desk on 12 Apr 2024
Hi Erica, Thank you for your feedback and review. We appreciate it. Have a great day!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Hi Linda, Thank you for your review. We appreciate it.

8/10 Good

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
Hi Brittany, Thank you for your review. We appreciate it. Have a great day!

10/10 Excellent

Patrick J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to check into room early. Very much appreciated.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
Hi Patrick, Thank you for your feedback and review. We appreciate it. Have a great day!

8/10 Good

Tylyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice, would have liked to see more selection for breakfast like scrambled eggs, sausage, or bacon. Very beautiful place and definitely would go back again.
Stayed 2 nights in Mar 2024
Response from front desk on 5 Apr 2024
Hi Tylyn, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and clean!
Stayed 1 night in Mar 2024
Response from Front Desk on 1 Apr 2024
Hi Michael, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Denise

Stayed 2 nights in Mar 2024
Response from Front Desk on 21 Apr 2024
Hi Denise, Thank you for your review. We appreciate it.

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and easy to check in
Stayed 1 night in Mar 2024
Response from Front Desk on 1 Apr 2024
Hi Ed, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

LISA, Stewartville

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice pool area. Friendly staff. Rooms were clean, large and comfortable
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
Hi Lisa, Thank you for your feedback and review. We appreciate it.

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best! Comical, great moods, assisted each other. It was great to see! Rooms were nice and at a great price. We’ll definitely be back:)
Stayed 1 night in Mar 2024
Response from Sam (front desk) on 24 Mar 2024
Thank you for your review, we appreciate the input.

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean. Comfortable sleep .. loved the pillows!! Nice breakfast
Stayed 1 night in Mar 2024
Response from Sam (front desk) on 25 Mar 2024
Thank you for your review, we appreciate the feedback.

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024
Response from Front Desk on 15 Apr 2024
Hi Ashley, Thank you for your review. We appreciate it.

8/10 Good

Trisha, Ashland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the hotel for about 7 hours. Enough for a quick sleep/shower. We didn’t use the pool or breakfast. The room was clean and the staff was friendly. But ladies, do not forget to bring your own shampoo & conditioner. I forgot mine, and the complimentary products are definitely by a man for a man.
Stayed 1 night in Mar 2024
Response from Front Desk on 11 Mar 2024
Hi Trisha, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 12 Mar 2024
Hi Heather, Thank you for your review. We appreciate it. Have a great day!

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for the $$ seemed good. The staff was friendly and helpful.
Stayed 1 night in Mar 2024
Response from Front Desk on 11 Mar 2024
Hi Bruce, Thank you for your feedback and review. We appreciate it. Have a great day!

6/10 Okay

Francie

Travelled with family
The room had a sleeper sofa where another bed could easily fit .The bed was atrocious. Why would they have that instead of another nice bed? There was dust on the bedside tables and the mirror in the sink area bin the main room was dirty. We had only two pretty small towels and one hand towel and two wash cloths for two people. I asked for more towels and they gave me two more small towels and charged me a dollar. Not a great place!!👎👎
Stayed 1 night in Mar 2024
Response from Front Desk on 11 Mar 2024
Hi Francie, I apologize that your room was not up to your standard. We do not charge for extra towels. Did you perhaps buy a water?

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel itself was good. Clean, large rooms. There were only two towels in the room, so had to ask for two more, which wasnt a big deal. They had kind of a funky smell to them, but not unclean. The hot tub was hot, but the jets were not working during our stay. Breakfast only goes until 9am, even on weekends and the options weren't great, so we skipped. The area around the hotel is not welcoming at all. A run down trailer park, freeway and one restaurant are surrounding the property. We would stay again, but would more than likely explore other options first.
Stayed 1 night in Mar 2024
Response from Front Desk on 6 Mar 2024
Hi Scott, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family oriented
Stayed 1 night in Mar 2024
Response from Front Desk on 6 Mar 2024
Hi Carolyn, Thank you for your feedback and review. We appreciate it. Have a great day!

4/10 Poor

Grace

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
The evening staff were helpful and respectful. The day crew were rude, yelling at kids. Not much for breakfast options. Lady took stuff out of the breakfast counter and took her 15mins to refill the tray with muffins and biscuits for the biscuits and gravy. Did not stay on top of the coffee. The pool never had enough towels. We had dirty towels left in our room and when we went to ask for more towels they didnt have any. Stated they were in the dryer.
Stayed 1 night in Feb 2024
Response from Front Desk on 28 Feb 2024
Hi Grace, I do apologize that the breakfast attendant was taking long then you would like to refill breakfast trays, and coffee. If the morning crew was "yelling" at kids. My first thought is were they running around the hotel? Which we try to keep everyone that stays with us safe. As far as pool towels go if they are not returned to the bin in the pool area we can not get them washed and dried for other guest. I do apologize for your room not having clean towels. Thank you for your review and have a great day!

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I come here all the time. Anywhere from 1-4 time's a month. The hot tub is always hot staff's always nice and always usually quiet.
Stayed 1 night in Feb 2024
Response from Front Desk on 28 Feb 2024
Hi Brandy, Thank you for your feedback and review. We appreciate it. Have a great day!

8/10 Good

AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited towels for rooms and pool area
Stayed 2 nights in Feb 2024
Response from Sam (front desk) on 26 Feb 2024
Thank you for your review, we appreciate the feedback.

4/10 Poor

Jon

Stayed 1 night in Feb 2024
Response from front desk on 21 Mar 2024
Hi Jon, Thank you for your review. We appreciate it.

10/10 Excellent

mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice staff
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Feb 2024
Hi Mark, Thank you for your feedback and review. We appreciate it. Have a great day!

10/10 Excellent

Bridget Marie

Stayed 2 nights in Feb 2024
Response from front desk on 21 Mar 2024
Hi Bridget, Thank you for your review. We appreciate it.