Property amenity

Reviews of TETRA Hotel, Autograph Collection

3.5 out of 5
TETRA Hotel, Autograph Collection
400 WEST JAVA DRIVE, Sunnyvale, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 84 reviews" "
Rating 8 - Good. 8 out of 84 reviews" "
Rating 6 - Okay. 1 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

phonvilay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and really nice for a decent price. Everything is about 10-18 minutes from the hotel. San Pedro Market, Winchester Mansion, Willow Glen.
Stayed 2 nights in May 2024

10/10 Excellent

Eric, Valley Village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on 21 May 2024
Eric, thank you for your wonderful rating. The TETRA Hotel, Autograph Collection team is thrilled that you had a great experience. We hope to welcome you back soon!

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Robbie, thank you for the positive rating! The team at TETRA Hotel, Autograph Collection is delighted that you had a great experience. We're looking forward to your next stay!

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Alaina, thank you for your high rating! The TETRA Hotel, Autograph Collection team is delighted you had a great experience. We're looking forward to welcoming you back soon.

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay would come back
Stayed 1 night in May 2024
Response from Customer Service on 19 May 2024
Leah, thank you for your positive feedback! TETRA Hotel, Autograph Collection is delighted to hear that you had a good stay. We're looking forward to welcoming you back soon!

10/10 Excellent

Mykola, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Silicon Valley. I would definitly stay here next time.
Stayed 2 nights in May 2024
Response from Customer Service on 12 May 2024
Mykola, thank you for taking the time to share your lovely experience at TETRA Hotel, Autograph Collection. We're delighted to hear that you thoroughly enjoyed your stay in Silicon Valley with us. Looking forward to serving you again on your next visit.

10/10 Excellent

Zaianne, Lake in the Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, modern, and well-maintained with excellent hygiene standards. The bathroom is beautifully designed and the hotel amenities are all satisfactory."
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr 2024
Zaianne, we are delighted to hear of your recent stay at TETRA Hotel, Autograph Collection. It's pleasing to hear that you appreciated the spacious and updated design of the room, and our hygiene practices. We're also thrilled that our refined bathroom and diverse array of amenities added value to your experience. We hope to have the pleasure of serving you again in the future.

8/10 Good

TARA

Stayed 3 nights in Apr 2024
Response from Customer Service on 7 May 2024
Tara, it's great to see a solid score for your stay at the TETRA Hotel, Autograph Collection. We're thrilled you enjoyed your time with us and hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the weekend stay as other have mentioned it is a ghost town in that area we loved it
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Bobby, thank you for sharing your experience at TETRA Hotel, Autograph Collection. It's delightful to hear that you enjoyed the tranquility of the area during your weekend stay. We're looking forward to your next visit when you need another peaceful getaway.

10/10 Excellent

Fotios

Stayed 4 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Thanks for the perfect rating, Fotios! We can't wait to see you again soon for another amazing experience at TETRA Hotel, Autograph Collection. Have a great day!

10/10 Excellent

Temesgen

Stayed 4 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Temesgen, thank you for choosing TETRA Hotel, Autograph Collection during your recent travels. It's fantastic to know you had a pleasant experience with us. We're excited to see you again on your future trips. Safe travels!

10/10 Excellent

Latisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was simply beautiful! Entire property was clean and the staff exemplified the epitome of great customer service!
Stayed 3 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Latisha, thank you for your wonderful feedback. It's delightful to hear that you found TETRA Hotel, Autograph Collection to be beautiful. We pride ourselves in keeping our property pristine and we're thrilled our team members delivered top-notch service. We hope to welcome you back soon!

10/10 Excellent

Ghaith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean in a quiet area
Stayed 2 nights in Feb 2024
Response from Customer Service on 31 Mar 2024
Ghaith, thank you for your feedback. It's pleasing to hear that your stay at TETRA Hotel, Autograph Collection was enjoyable. We're delighted that our fresh and tidy environment in a serene location contributed to your positive experience. We look forward to your next visit!

6/10 Okay

Chris

Stayed 3 nights in Feb 2024
Response from Customer Service on 28 Feb 2024
Chris, thank you for your rating. Should you select to stay with us once again, let us know about any areas where we can improve your experience. Safe travels!

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and friendly and modern vibe but comfortable and staff was nice and restaurant was really good
Stayed 1 night in Feb 2024
Response from Customer Service on 22 Feb 2024
Russell, we're thrilled you enjoyed your stay at the TETRA Hotel, Autograph Collection. It's great to hear you appreciated our clean environment, modern yet comfortable atmosphere and friendly team members. Your positive comments about our restaurant are also much appreciated. We're looking forward to welcoming you back.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 2 nights in Feb 2024
Response from Customer Service on 22 Feb 2024
Andrew, thank you for choosing TETRA Hotel, Autograph Collection and sharing your feedback. We're pleased to hear that you enjoyed the serene and secure environment during your stay with us. We look forward to welcoming you back in the future to continue exceeding your expectations.

10/10 Excellent

Andrea

Excellent
Classy. Nice touches.
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Andrea, we're thrilled to hear you enjoyed your stay at TETRA Hotel, Autograph Collection. Your compliment on our hotel's classy ambiance and nice touches brings us joy. Thank you for choosing us, and we eagerly anticipate your next visit.

10/10 Excellent

yuvall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 18 Feb 2024
Thank you for the great rating, Yuvall!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at TETRA Hotel, Autograph Collection! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 10 Feb 2024
Thank you for taking the time to leave us a 4/5 rating, Carol!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at TETRA Hotel, Autograph Collection.

10/10 Excellent

LAE HYUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel
Stayed 2 nights in Jan 2024
Response from Customer Service on 22 Jan 2024
Lae Hyuk, thank you for sharing your positive feedback. We're thrilled to hear you enjoyed your experience at the TETRA Hotel, Autograph Collection. It was a pleasure having you as our guest and we look forward to the opportunity to serve you again in the near future. Safe travels, and thanks again for choosing our hotel.

10/10 Excellent

Haowei

Stayed 2 nights in Dec 2023
Response from Customer Service on 1 Jan 2024
Thank you for the fantastic rating, Haowei!It's outstanding you had such a wonderful experience at TETRA Hotel, Autograph Collection. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and affordable!
Stayed 4 nights in Dec 2023
Response from Customer Service on 30 Dec 2023
Allison, we are thrilled to hear your experience at TETRA Hotel, Autograph Collection met your expectations. We're proud of our dedication to cleanliness and affordable services. We look forward to serving you again in the future and aiming to provide the same high-quality experience.

10/10 Excellent

SHAWAN

Stayed 3 nights in Dec 2023
Response from Customer Service on 28 Dec 2023
Shawan, thank you for your top rating. TETRA Hotel, Autograph Collection, and its team members are delighted to have created a positive experience for you. We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean!! Quality over Quantity
Hotel is very clean and rooms are very upscale for the price. Will def stay here again if I come back to the area!! Minus the $150 pet fee (seems a bit excessive for a one night stay, and normal fe is about $25 to $50), I think everything was great!
Stayed 1 night in Dec 2023
Response from Customer Service on 18 Dec 2023
Abigail, thank you for your wonderful words about TETRA Hotel, Autograph Collection! We're delighted that you've found our rooms to be well-appointed and our cleanliness up to par. We also note your feedback on pet policy and understand your concern. Looking forward to welcoming you back should your travels bring you to our area again.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very nice hotel. Elevators are very slow though
Stayed 3 nights in Dec 2023
Response from Customer Service on 13 Dec 2023
Justin, it's wonderful you had such an enjoyable stay with us at TETRA Hotel, Autograph Collection. We appreciate your patience with the elevators, and we are working on improving that aspect. We hope to welcome you back soon for an even better experience.

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Customer Service on 7 Feb 2024
Fabian, it's great to see your top score for TETRA Hotel, Autograph Collection. We're thrilled you had a wonderful experience. Your feedback means a great deal to our dedicated team members. We look forward to welcoming you back in the future for another exceptional stay. Safe travels.

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 4 nights in Nov 2023
Response from Customer Service on 29 Nov 2023
Charlotte, thank you for sharing your experience. We're thrilled to hear you had a wonderful stay at the TETRA Hotel, Autograph Collection. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem at an unbeatable price.
Stayed 3 nights in Nov 2023
Response from Customer Service on 29 Nov 2023
Michael, it's wonderful to hear that you found TETRA Hotel, Autograph Collection to be an undiscovered treasure. That you further complimented our competitive rates is truly rewarding. We look forward to hosting you again in the future.

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newest hotel in the area.
Stayed 2 nights in Nov 2023
Response from Customer Service on 25 Nov 2023
Alec, we're thrilled to hear how you appreciated TETRA Hotel, Autograph Collection being the freshest addition in the vicinity. We can't wait to offer you another up-to-date experience in the future.

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very modern
Stayed 1 night in Nov 2023
Response from Customer Service on 22 Nov 2023
Anahi, it's wonderful to hear that you appreciated TETRA Hotel, Autograph Collection's contemporary aesthetic. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Customer Service on 22 Nov 2023
Thank you for the wonderful rating!It's excellent you enjoyed your time at TETRA Hotel, Autograph Collection so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Ketzaly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great very close to the train for transportation. Great bed and very good prices for such a place .
Stayed 3 nights in Nov 2023
Response from Customer Service on 22 Nov 2023
Ketzaly, we're thrilled to hear that you had an enjoyable stay at TETRA Hotel, Autograph Collection. Our location and comfortable accommodations indeed offer our guests great convenience. Your appreciation for the value we provide is highly encouraging. We thank you for your kind words and look forward to welcoming you back soon.

10/10 Excellent

Monique, Long Beach

Stayed 1 night in Nov 2023
Response from Customer Service on 22 Nov 2023
Monique, thank you for your excellent rating of TETRA Hotel, Autograph Collection. We're pleased to see you enjoyed your stay and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Leah

Stayed 2 nights in Nov 2023
Response from Customer Service on 22 Nov 2023
Leah, it's fantastic to hear that your experience at TETRA Hotel, Autograph Collection was a pleasing one. It's our pleasure to have served you. We're thrilled to know we met your expectations and we look forward to your next visit. Safe travels.

10/10 Excellent

Gilberto, Delhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and everything is modern. Showers have good water pressure, and beds are really comfortable.
Stayed 2 nights in Nov 2023
Response from Customer Service on 22 Nov 2023
Gilberto, it's excellent to hear how much you enjoyed your stay at TETRA Hotel, Autograph Collection. We're thrilled that our well-equipped rooms, strong shower pressure and comfortable bedding contributed positively to your experience. Looking forward to welcoming you back for another fantastic stay.

10/10 Excellent

Xinyue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s a awesome hotel in Bay Area, you must come
Stayed 1 night in Nov 2023
Response from Customer Service on 18 Nov 2023
Xinyue, it's absolutely brilliant to hear you consider TETRA Hotel, Autograph Collection as an awesome place in the Bay Area. Your recommendation is highly appreciated. We eagerly look forward to welcoming you back on your next visit!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Design is great. Rooms are clean. Staffing is very friendly and accommodating
Stayed 2 nights in Oct 2023
Response from Customer Service on 21 Oct 2023
Jonathan, we're thrilled to hear your positive feedback about your stay at the TETRA Hotel, Autograph Collection. It's wonderful to know that our distinctive design, immaculate rooms, and our hospitable team members contributed to your pleasant experience. Your kind words are truly appreciated. We're looking forward to welcoming you back on your next visit.

10/10 Excellent

Ysela

Stayed 2 nights in Oct 2023
Response from Customer Service on 31 Oct 2023
Thank you for taking the time to leave this wonderful rating, Ysela! We hope to see you again soon at TETRA Hotel, Autograph Collection so we can share yet another amazing experience!

10/10 Excellent

CAROLINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, it's what you expect a nice hotel to look like and feel.
Stayed 2 nights in Oct 2023
Response from Customer Service on 10 Oct 2023
Carolina, thank you for sharing your experience at TETRA Hotel, Autograph Collection. It's heartening to hear that we were able to meet your expectations, delivering the ambiance and hospitality typically associated with a fine establishment. We look forward to welcoming you back for more memorable experiences.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property
Stayed 3 nights in Oct 2023
Response from Customer Service on 10 Oct 2023
Ruth, your feedback is greatly appreciated. It's wonderful to know you appreciated the clean conditions at TETRA Hotel, Autograph Collection. Our team members make every effort to maintain pristine environments that our guests can fully enjoy. We look forward to being your preferred choice of stay during your future travels.

10/10 Excellent

Ray

Stayed 3 nights in Sep 2023
Response from Customer Service on 22 Oct 2023
Thank you for this excellent rating, Ray!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at TETRA Hotel, Autograph Collection! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Rosa, Shoreline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations is really nice
Stayed 2 nights in Sep 2023
Response from Customer Service on 12 Sept 2023
Rosa, we're thrilled to hear that you appreciated the decorative details at TETRA Hotel, Autograph Collection. It's details like these that we believe truly enhance the guest experience. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on 10 Sept 2023
Thank you for leaving us a great rating! We look forward to seeing you again soon so we can share another exceptional experience with you at TETRA Hotel, Autograph Collection!

10/10 Excellent

Xiangming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond most of 4stars I have stayed
Stayed 1 night in Aug 2023
Response from Customer Service on 20 Aug 2023
Xiangming, it's delightful to hear you found your stay at TETRA Hotel, Autograph Collection to be one notch above most of your previous experiences. It's our goal to exceed guests' expectations. We're looking forward to welcoming you back on your next visit.

10/10 Excellent

BENJAMIN

Stayed 6 nights in Aug 2023
Response from Customer Service on 10 Sept 2023
Thanks for the fantastic rating, Benjamin!It's outstanding we could exceed your expectations during your stay at TETRA Hotel, Autograph Collection. We're all looking forward to your next stay with us.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Customer Service on 15 Aug 2023
Thanks for sharing this perfect rating, Gabriel!We're thrilled to hear you enjoyed your stay at TETRA Hotel, Autograph Collection! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2023
Response from Customer Service on 13 Aug 2023
Thank you for the great rating, Joseph!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at TETRA Hotel, Autograph Collection. We'd like to share an even better experience with you soon.

10/10 Excellent

Laura

Stayed 1 night in Jul 2023
Response from Customer Service on 19 Aug 2023
Laura, we're thrilled to see your high rating for TETRA Hotel, Autograph Collection! It's insights and ratings such as yours that light up our day. Should your travels bring you back to our neck of the woods, know that we look forward to the opportunity of welcoming you once again.

8/10 Good

Jemabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place to stay.
Stayed 1 night in Jul 2023
Response from Customer Service on 23 Jul 2023
Thank you for the 4-star rating, Jemabelle!We are delighted to see that you had a wonderful time at TETRA Hotel, Autograph Collection. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excellent

Yanping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at Tetra. It will become our preferred hotel when staying in Silicon Valley area for future travel.
Stayed 1 night in Jul 2023
Response from Customer Service on 22 Jul 2023
Thank you for the wonderful review, Yanping!It's outstanding your time at TETRA Hotel was so fantastic! We strive for excellence and your kind words regarding your inevitable return to our establishment let us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!Have a beautiful day!