Exterior

Reviews of Residence Inn by Marriott Sunnyvale Silicon Valley II

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 693 reviews" "
Rating 8 - Good. 180 out of 693 reviews" "
Rating 6 - Okay. 27 out of 693 reviews" "
Rating 4 - Poor. 26 out of 693 reviews" "
Rating 2 - Terrible. 22 out of 693 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and safe.
Stayed 1 night in May 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. They do charge $17 a day for parking.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great
Stayed 1 night in May 2024
Response from alicia on 23 May 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Victorino

Travelled with partner
Liked: Staff & service, property conditions & facilities
everything was really clean and update kitchen restroom it was really nice I will definitely stay again the person who clean there ware very polite and respectful
Stayed 1 night in May 2024
Response from alicia on 23 May 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Jasmine, SAN JOSE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great although its usually very expensive i was grateful to get 1/2 price
Stayed 1 night in Apr 2024
Response from alicia on 23 May 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Gopal

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott folks were very friendly and helpful. The place was serene and beautiful. It was a pleasant stay for me and my family! Looking forward to visit again! Thanks
Stayed 19 nights in Apr 2024
Response from alicia on 15 May 2024
Thank you for taking the time to do our survey. Were glad to hear you enjoyed your stay.

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Door locks were not functioning, lots of dark corners around the property, termite damage, noisy neighbors, etc…
Stayed 1 night in Apr 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in May 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey. Were glad to hear you enjoyed your stay.

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is possible , only problem is self parking charges $17.00 . It is not possible .
Stayed 1 night in May 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey. We do charge 17 it is also on the website. .

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the kitchen in the room. Easy parking and safe neighborhood.
Stayed 1 night in May 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey. Were glad to hear you enjoyed your stay.

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey. Were glad to hear you enjoyed your stay.

10/10 Excellent

Yuhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to park, has a back yard, like staying at home. very good.
Stayed 5 nights in May 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey. Were glad to hear you enjoyed your stay.

8/10 Good

Nishant

Liked: Cleanliness, staff & service
Good property and comfortable rooms
Stayed 1 night in Apr 2024
Response from alicia on 7 May 2024
thank you for taking the time to do our survey

4/10 Poor

Yekaterina

Disliked: Cleanliness, property conditions & facilities
Shitt's Creek!
Stayed 1 night in Apr 2024
Response from alicia on 7 May 2024
thank you for taking the time to do our survey

10/10 Excellent

Rick-Lee, Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pent house rooms
Stayed 2 nights in Apr 2024
Response from alicia on 1 May 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Rafiq

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything in the property, except the parking payment I didn't see any cars have the payment receipt on the window. I believe I was the only one who charged for the parking?! When I booked on the website I thought it was free parking. Thank you. I will book again and will go back to stay there coz I travel a lot for my work.
Stayed 1 night in Apr 2024
Response from alicia on 1 May 2024
Thank you for taking the time to do our survey.we do charge for parking which is also in the website we do give out the passes here at the front desk could be that the guest weren't putting it in there window but we do charge everyone .we apologies that may cause confusion or misunderstanding.

10/10 Excellent

Adriana

Travelled with family
Great place
Stayed 2 nights in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survery

10/10 Excellent

yuxia

Stayed 1 night in Apr 2024
Response from alicia on 23 May 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Marton, Budapest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay there. Clean and quiet.
Stayed 2 nights in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survey

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survey

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect solution for our needs!
Stayed 12 nights in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survey

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance felt like an apartment not a hotel room.
Stayed 1 night in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survey

10/10 Excellent

Alberto

Stayed 1 night in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survey

10/10 Excellent

Ervin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay
Stayed 1 night in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survey

10/10 Excellent

Erika

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from alicia on 1 May 2024
thank you for taking the time to do our survey

8/10 Good

Aaron, Pasadena

My room was right beside the noisy highway
Stayed 1 night in Apr 2024
Response from Alicia on 25 Apr 2024
Thank you for taking the time to do our survey. sorry to hear that the noise by freeway was noisy.

8/10 Good

Christina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay 🙂
Stayed 1 night in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

8/10 Good

Omar

Stayed 2 nights in Apr 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey. Were glad to hear you enjoyed your stay.

8/10 Good

genevieve

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Antoinette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was great but the carpets felt horrible very very dirty
Stayed 1 night in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Yaroslav, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Amanda

Stayed 1 night in Apr 2024
Response from alicia on 16 May 2024
Thank you for taking the time to do our survey. Were glad to hear you enjoyed your stay.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 2 nights in Apr 2024
Response from alica on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Francisco, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Super recomendado
Stayed 1 night in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and bigger than I thought. The staff was polite but looked miserable and there was zero smiles. The property on the outside seemed a little old and run down. But overall I had a good experience and will most likely visit again
Stayed 2 nights in Apr 2024
Response from alica on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from alica on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

4/10 Poor

Maxim

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was very clean . Had all kitchen supplies it was the down side was the front desk never told me they will charge me for parking just collect a 200$ which later keep 40$ for parking which was never once mentioned. But received the bill after checkout also a random guy putting his stuff on my car !! Instead of his own then at 12 am had a guy try to walk into sliding glass door.
Stayed 2 nights in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Adelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and service. Loved the full kitchen and breakfast provided. Definitely on our return list.
Stayed 1 night in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Diane, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like a condo than a hotel room and exceptionally clean and well cared for. Didn’t care for having to pay for parking but price was excellent.
Stayed 1 night in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Edward, Riverside

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in the receptionist was very nice and helpful. The rooms are very clean. The bed was very comfortable, but the most important thing was the restroom and the shower because they were very clean.
Stayed 1 night in Apr 2024
Response from Alicia on 10 Apr 2024
Thank you for taking the time to do our survey.we’re glad you enjoyed your stay

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean very cozy feels like home
Stayed 1 night in Apr 2024
Response from Alicia on 10 Apr 2024
Thank you for taking the time to do our survey.we’re glad you enjoyed your visit.

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place for vacation.
Stayed 1 night in Apr 2024
Response from alicia on 24 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Manuel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place just wat i expected
Stayed 1 night in Apr 2024
Response from ALICIA on 11 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Nikkie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob was super helpful during my stay! Would definitely stay again!
Stayed 1 night in Apr 2024
Response from ALICIA on 11 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

8/10 Good

Michael, Napoleon, OH 43545

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room with kitchen
Stayed 1 night in Apr 2024
Response from ALICIA on 11 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Ronnicka, Pittsburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from ALICIA on 11 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big cozy room
Stayed 1 night in Apr 2024
Response from ALICIA on 11 Apr 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay.

10/10 Excellent

Ke

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Also has kitchen so being able to prepare some light food.
Stayed 4 nights in Mar 2024
Response from alicia on 29 Mar 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay

10/10 Excellent

Jin

Liked: Property conditions & facilities
Good breakfast and nice location
Stayed 2 nights in Mar 2024
Response from alicia on 29 Mar 2024
Thank you for taking the time to do our survey. Were glad you enjoyed your stay