Exterior

Reviews of DORMERO Hotel Stuttgart

DORMERO Hotel Stuttgart
Plieninger Str. 100, Stuttgart, BW

Reviews

7.8

Good

Rating 10 - Excellent. 161 out of 451 reviews" "
Rating 8 - Good. 163 out of 451 reviews" "
Rating 6 - Okay. 71 out of 451 reviews" "
Rating 4 - Poor. 29 out of 451 reviews" "
Rating 2 - Terrible. 27 out of 451 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and spacious. I would totally stay here again.
Stayed 3 nights in Dec 2023

6/10 Okay

tushar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Acceptable if u need to be in the area
Big rooms, welcome minibar once for the stay, close to few restaurants and the U bahn. Apart from these there really isn’t any positive to the hotel. Basic breakfast and service (not even an electric kettle in the room).
Stayed 3 nights in Nov 2023

4/10 Poor

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing now struggling
Starting with positives I’ve been staying this hotel for many years,last time just before Covid and it’s was always one of my favourites, it’s querky, great location close to air port 25 euro taxi and the tram station is very close. The breakfast used to be amazing it’s now still very good. The beds are high off the floor and very comfortable to my taste. The sauna complex is very good if you don’t mind non textiles. Unfortunately the hotel feels like it’s is suffering from staff shortages and hasn’t fully recovered From Covid lockdowns, the communal areas are looking very tired. We arrived 7 pm and told there was no food available no room service and bars/ cafes closed on restricted opening hours. (The hotel complex is isolated). They have removed the room phones so you have to go to reception to report any faults- only one lift was working and usually a Q at reception,so trying to get clean towels and a working TV remote took forever to sort. WiFi is very poor. We discovered the TV no longer has movies or English channels.The hotel complex is large and open to general public so the hotel securityisnonexistent. My wife didn’t feel completely safe walking around in the evening. From930to1030they started testing the fire byplaying loud music from the in room and corridor speakers. I do appreciate these are “first world” problems the hotel like many others is playing an important role in hosting people from warn torn areas - I hope for everyone’s sake the situation improves.
Stayed 2 nights in Aug 2023

4/10 Poor

Silja

Disliked: Cleanliness, property conditions & facilities
Our room was dirty with hair everywhere, there was dirt on the floor, drywall dust on the floor, the couch was tattered and the window was broken, it wouldn’t open or close leavening us with a very noisy night.
Stayed 1 night in Jun 2023
Response from Dormero Hotel Stuttgart on 16 Jun 2023
Dear Silja,sorry for the inconvenience. We will take a look at the room you were in as well as the staff clenaing your room. Though it is a bit surprising, as all rooms are daily used and cleaned as well. Sorry for the inconvenience.With fancy regards,

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice if the tub drained properly. On the plus side, I didn’t have to choose between a shower or a bath (if only for my feet!)
Stayed 1 night in May 2023
Response from Dormero Hotel Stuttgart on 6 Jun 2023
Dear Mr. Brian,thanks a lot for your feedback.We are glad you had a pleasant experience and did enjoy your visit with us. We are convenently located inside the SI-Centrum and offer everything on site. At the same time are our rooms comfy with stunning views. We look forward to welcome you back.With fancy regards,

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was a good size with a good shower and all very clean
Stayed 2 nights in May 2023
Response from Dormero Hotel Stuttgart on 6 Jun 2023
Dear Mr. Graham,thanks for your feedback.We are glad you had a pleasant stay and overall good experience while staying with us. Our location is convenient and everything is in direct reach. At the same ti9me offer our rooms a certain comfort as well as great views. We look forward to welcome you back.With fancy regards,

10/10 Excellent

SAMUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Well located for visiting Kelley Barracks. Restaurant in hotel (Italian / pizzaria) was open early in the evening, which was nice.
Stayed 1 night in Apr 2023
Response from Dormero Hotel Stuttgart on 6 Jun 2023
Dear Mr. Samuel,thanks a lot for your feedback.We are glad you had a pleasant stay and did enjoy your visit with us. We are extremely convenient located within the Si-Centrum - everythig is in immediate reach. At the same time offer our rooms plenty of comfort and stunnig views. We look forward to welcome you back.With fancy regards,

6/10 Okay

Ryan

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice enough, poor facilities.
Room was nice and spacious. Good condition rooms and lovely reception and restaurant areas. Room was not cleaned during my whole 3 night stay. Glasses in the room were dirty. Lifts were very slow to be called (I was on 15th floor). Wifi was absolutely terrible. "Gym" is nothing more than an empty room with a treadmill, multi machine and an eliptical machine. Apparently, Si-Centrum hotel over the road has a contract with a high-quality health club and gym which Dormero relinquished during Covid, so I would recommend staying there instead.
Stayed 3 nights in Mar 2023

10/10 Excellent

Mariah

Liked: Staff & service, property conditions & facilities
Stayed 28 nights in Feb 2023
Response from Hotelteam Dormero Stuttgart on 3 Apr 2023
Vielen Dank für Ihre Bewertung!Wir freuen uns dass Sie einen guten Aufenthalt hatten und hofen, Sie bald wieder als Gast in unserem Hotel begrüßen zu können!Ihr

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel facilities were really disappointing. The TV didn’t work for any longer than 2 minutes at a time and the Wi-Fi was also not working properly. There is no gym as described. Eating in the evening is limited to the on-site pub which has an incredibly limited menu. The room is very old with worn out, poor furniture. The fridge for the ‘minibar’ didn’t work. Parking is good although expensive. Bed was comfortable. There are not enough staff available and when I reported TV issue they simply said they are aware of the problem and will note it. Definitely not a 4 star property.
Stayed 3 nights in Oct 2022

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like walking into twilight zone. Hotel was filthy, TV channels did not work, bedding was dirty, had to call 3x to get it changed. Breakfast was cold and because of lack of cleanliness, could not eat.
Stayed 1 night in Sep 2022

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very clean and modern rooms were wonderful. The train stop behind the hotel was perfect for all our traveling needs.
Stayed 2 nights in Sep 2022

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with its own U-Bahn station which made getting into the City easy. Breakfast was great and we had a good evening in the Irish pub. Strange lighting in the rooms (red/green/blue) which I was never able to completely master!
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeffery, Eden Prairie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location! Was dissapointed that we could not have dinner at their beautiful restaurant due to food being too slow, so we could not be seated. The room was great, shampoo was included but not conditioner.
Stayed 3 nights in Aug 2022

4/10 Poor

Michael

Stayed 2 nights in Jun 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great value!
Great check-in, friendly staff, good room. Great value and overall experience!
Stayed 1 night in Aug 2022

10/10 Excellent

CHIHCHEN

Stayed 5 nights in Jun 2022

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay close to Stuttgart airport
We stayed here before our flight home to US. The rooms was clean and it was nice to have complimentary drinks available. The beds were very comfortable! Some of the restaurants were still closed but we found a decent place for dinner across the street.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for short business trips.
Stayed 2 nights in Apr 2022
Response from Hotelmanager on 29 Apr 2022
Dear Mr. Max, thanks a lot for your review. We are glad you enjoyed your recent stay with us for your business trip. Certainly an amazing spot for either a meeting in and around Stuttgart due to the vicinity to the U-Bahn (subway) or a cultural visit to a Musical. We look forward to welcome you back. With fancy regards, Ingo Graf Hotel Manager

10/10 Excellent

Christian, St. Leon-Rot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2022
Response from FO-VC on 4 Mar 2022
Vielen Dank für diese positive Rückmeldung! Es ist schön, dass es Ihnen bei uns gefallen hat und Wir freuen uns, Sie hoffentlich bald wieder als unseren Gast begrüßen zu können. Mit freundlichen Grüßen Ihr Rezeption Team

10/10 Excellent

SHIRLEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
We were put on an upgraded suite as complimentary.
Stayed 1 night in Dec 2021

2/10 Terrible

Owen

Stayed 11 nights in Dec 2021

8/10 Good

stanley

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
I was very pleased with the overall stay. I received a complementary room upgrade, which was a nice surprise. Only negative was the empty showel dispenser.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Very noisy room I couldn’t sleep all night. the sound of the wind was coming through the ac vent. I requested soap for the bathroom several times and didn’t get anywhere. I don’t understand why would a hotel like this one have such bad service.
Stayed 2 nights in Oct 2021

8/10 Good

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Rebeka, joshua

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage ticket they give you broke halfway through out trip which was a pain.
Stayed 7 nights in Sep 2021

4/10 Poor

Jason

Stayed 4 nights in Aug 2021

8/10 Good

Alisha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Vahid Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice size rooms
Great hotel about 30 mins away from the centre on the U Bahn! It has great views from the top floors. Limited options around when it comes local amenities. It's about 30 minutes from the airport.
Stayed 1 night in Aug 2021

10/10 Excellent

Vahid Reza

Stayed 2 nights in Aug 2021

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities, room comfort
Walk all the places!!
This hotel is a great location for anyone needing to be close to transportation. I think that when things begin to open up, this hotel will be ideal for a couples get away or solo retreat.
In room color changing lights with the sun set on the horizon
Stayed 14 nights in Jul 2021

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities
Das Zimmer war sehr gut und das Frühstück ausreichend. Leider waren die Restaurants immer geschlossen, ausser das Pub - man musste deshalb auswärts nach Verpflegung suchen. Zudem sind einige 100 Asylanten im Hotel untergebracht, dies ist für mich ein "no go" es herrscht immer eine gewisse Unruhe, deshalb würde ich dieses Hotel nicht mehr wählen!
Stayed 3 nights in Mar 2024

10/10 Excellent

Bettina

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Schönes Hotel in Top Lage für einen Musicalbesuch. Reichhaltiges Frühstück, Zimmer groß und sehr komfortabel
Stayed 1 night in Mar 2024

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Veraltete Einrichtung im Essensbereich. Älteres Bad
Stayed 1 night in Mar 2024

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liegt genial für einen Besuch im Musical. Schnell aufgrund der Lage mit der U-Bahn in der Innenstadt
Stayed 2 nights in Mar 2024

6/10 Okay

Christian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Leider passt hier das Preis-Leistungsverhältnis überhaupt nicht mehr. Das ganze Hotel ist ziemlich in die Jahre gekommen und Hotel wie auch Zimmer wirken abgewohnt, karg und einfach nicht einladend. Vieles ist auf einem völlig veralteten Stand und bräuchte dringend eine Modernisierung. Das Hotel Personal wirkt meist abwesend und unmotiviert. Im Großen und Ganzen hat man das Gefühl hier ruht man sich auf einem Image oder Erfolg aus vergangenen Jahren aus. Um abschließend noch etwas positives zu schreiben: Das Frühstück war gut und Auswahl war auch gut. Nur leider wie auch bei den meisten Hotels mittlerweile dieser komische fertige Rühreibrei zum anrühren. Der kurze Weg zum Stage Theater und zur Spielbank sind wahrscheinlich der einzige Grund warum man sich noch hierher verirrt.
Stayed 1 night in Mar 2024

6/10 Okay

Daniela

Travelled with family
Liked: Staff & service
In diesem Hotel sollte eine Komplettreinigung durchgeführt werden. Die Zimmer sind ok. Das Personal ist freundlich und sehr bemüht.
Stayed 1 night in Mar 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Helga

Travelled with family
Disliked: Amenities, property conditions & facilities
Die Zimmer sind sauber, gehören aber Grund gereinigt. Das boxspingbett außen abgewaschen echt. Bad und Boden aber sehr sauber. Fenster nicht sauber Vorhänge hängen runter sind also runtergerissen. Das Frühstück für 19,90€ grade gut. War vor 1,5 Jahren supergut
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sauberkeit, Zustand und Größe des Zimmers waren in Ordnung, Badezimmer benötigt Renovierung. Wir hatten drei Zimmer gebucht, eines davon war um kurz vor Mitternacht nicht mehr zu betreten, da die Karte nicht mehr funktionierte. Nach mehrmaligen Versuchen mit neuen Karten mitten in der Nacht, wurde ein anderes Zimmer zugewiesen, jedoch waren alle persönlichen Dinge und das gesamte Gepäck in dem nicht mehr zugänglichen Zimmer, das Hotel hat auch nichts unternommen, die Tür zu öffnen und das Gepäck herauszugeben. So musste in einem anderen Zimmer ohne jegliches Gepäck übernachtet werden. Am frühen morgen und nach einer sehr kurzen Nacht, wurde die Tür des Zimmers aufgebrochen um an das Gepäck zu kommen. Als wir uns beim Check-Out beschwerten und eine Kompensation für diese absolut unzumutbare Situation forderten, sagte uns die Dame sie könne nichts machen und wir sollen uns per Email beschweren. Dies haben wir getan, nun sind einige Tage vergangen und es kam wie erwartet keine Antwort. Eine absolute Frechheit wie hier mit Gästen umgegangen wird. Ich kann von diesem Hotel nur abraten. Wir werden uns nun anwaltlich beraten lassen da wir den Tatbestand einer Unterschlagung im Raum haben.
Stayed 1 night in Feb 2024

6/10 Okay

Tanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bei unserer Ankunft waren zwei Aufzüge außer Betrieb und eine lange Schlange vor dem letzten funktionierenden Aufzug hat dafür gesorgt, dass wir fast 15 Minuten gebraucht haben um in den 17. Stock zu kommen. Jedes Mal hat es extrem lange gedauert auf den Aufzug zu warten. Das WLAN im Zimmer war nicht besonders gut und auch der Fernseher lief nicht sehr flüssig in unserem Zimmer. Die Lüftung/Heizung hat das Zimmer fast nicht erwärmt, uns war ziemlich kalt und die Lüfzung im Bad lief durchgehend und war ziemlich laut dabei. Frühstück und Personal waren wunderbar. Das Zimmer war sehr groß und geräumig mit einem tollen Ausblick. Die nähe zum Musical ist uns das wichtigste gewesen und das war erfüllt.
Stayed 1 night in Feb 2024

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Christiane

Travelled with group
Liked: Cleanliness, amenities
Leider sehr schade, dass an einem Samstag Abend nach einem Musical (23 Uhr) alles im Hotel geschlossen hatte. Es war nicht möglich noch etwas zu trinken zu bekommen. Bar geschlossen. Restaurant geschlossen. Mitarbeiter an der Rezeption hatte keine Ahnung. War wohl der erste Tag. Alles in allem echt ärgerlich und definitiv keine 4 Sterne v
Stayed 1 night in Feb 2024

10/10 Excellent

Roland

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Sehr nettes Personal
Stayed 1 night in Feb 2024

6/10 Okay

Andreas

Travelled with partner
Liked: Cleanliness, staff & service
Haustiete im Hotel ist ein no go
Stayed 1 night in Feb 2024

6/10 Okay

Andrea

Stayed 1 night in Feb 2024

2/10 Terrible

Josef

Stayed 1 night in Jan 2024