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Reviews of Best Western Plus Hotel Fellbach-Stuttgart

4 out of 5
Best Western Plus Hotel Fellbach-Stuttgart
Tainer Straße 9, Fellbach, BW

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 260 reviews" "
Rating 8 - Good. 108 out of 260 reviews" "
Rating 6 - Okay. 26 out of 260 reviews" "
Rating 4 - Poor. 4 out of 260 reviews" "
Rating 2 - Terrible. 1 out of 260 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Best Western Plus Hotel Fellbach Stuttagrt on 14 Oct 2023
Sehr geehrte Stacy, vielen Dank für Ihre 5 Sterne Bewertung! Wir freuen uns schon auf Ihren nächsten Aufenthalt.

10/10 Excellent

Paul Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean Breakfast was very nice
Stayed 2 nights in Sep 2023
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 1 Oct 2023
Dear Paul Patrick,thank you for your feedback.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 3 nights in Aug 2023
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 25 Aug 2023
Sehr geehrter Joseph, wie schön, dass wir Sie als zufriedenen Gast gewonnen haben und mit unseren Leistungen überzeugen können!

8/10 Good

Tomihisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Tram station.
Stayed 1 night in Apr 2023
Response from Best Western Plus Hotel Fellbach Stuttagrt on 1 May 2023
Dear Tomihisa, we are happy to hear that you have enjoyed your stay with us! Thank you very much for your kind feedback.

10/10 Excellent

ANDREA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast and comfortable room, I was pleased and satisfied
Stayed 1 night in Apr 2023
Response from Best Western Plus Hotel Fellbach Stuttagrt on 18 Apr 2023
We look forward to welcoming you back to Fellbach and thank you very much for your positive feedback today.

8/10 Good

Paul, WHITCHURCH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub very slippy when using as a shower - really need to supply anti slip mats in the bathtub. Shared toiletries with however many guests had used the room before us is really gross! (disgusting)
Stayed 1 night in Mar 2023
Response from Best Western Plus Hotel Fellbach Stuttagrt on 28 Mar 2023
Dear Paul,Thank you very much for taking the time to write this review. Your satisfaction is very important to us and we will use your feedback to improve our services.

10/10 Excellent

Damon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another trip to Fellbach
Always good and comfortable
Stayed 5 nights in Feb 2023
Response from Best Western Plus Hotel Fellbach Stuttagrt on 27 Feb 2023
Dear Damon, thank you for your feedback. We look forward to welcoming you again at another time

10/10 Excellent

Miklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff was very friendly and helpful. Breakfast was excellent and parking was so easy and convenient. I highly recommend this hotel.
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 11 Jan 2023
Dear Miklyn, thank you very much for your recommendation and your compliment to our team. We are happy to hear, that you have especially enjoyed our breakfast!

10/10 Excellent

Nissim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel in everyway
Stayed 3 nights in Sep 2022
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 21 Sept 2022
Dear Nissim, we are happy to hear, that you had such an excellent stay with us. Thank you very much for your feedback!

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay near Stuttgart
Breakfast was very nice. Not a bad location from Stuttgart city centre. Parking was easy and at reasonble charge. Toilettries are of high quality. I really enjoyed staying there.
Stayed 3 nights in Jun 2022
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 5 Jul 2022
Dear Patrick, thank you very much for your kind feedback. We ahre happy to hear that you enjoyed staying with us and appreciated the quality of the provided sanitary products.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Aleks

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Very nice hotel to stay in for a business trip, good parking and a lot of good restaurants near by.
Stayed 4 nights in Dec 2021
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 1 Feb 2022
Dear Aleks, we are happy to hear that you have enjoyed your recent stay with us! Thank you very much for your kind feedback.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, very helpful staff, clean
Stayed 26 nights in Nov 2021
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 10 Jan 2022
Dear David, thank you very much for your kind feedback. We are happy to hear that everything was fine during your stay with us and that our services were helpful.

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth visiting again
The breakfast was average. The bar was very nice with good service. The room had a strange layout but worked well for me. good internet. The bathtub was to high for most. It was OK for me but I am quite tall. There was loud construction out front but that is not the fault of the hotel. I will stay here again.
Stayed 2 nights in Nov 2021
Response from Best Western Plus Hotel Fellbach-Stuttgart Team on 9 Nov 2021
Dear Emma, thank you very much for your feedback. We are happy to hear that as a conclusion of your stay, you consider us worth visiting again. We will use your feedback to further improve our breakfast services and are looking foreward to your next stay.

8/10 Good

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Best Western Plus Hotel Team on 30 Jun 2020
Sehr geehrter Henrik, haben Sie herzlichen Dank für Ihre positive Bewertung! Wir danken Ihnen für Ihr vertrauen in unsere Dienstleistung.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We were in Stuttgart for Oktoberfest and the Porshe museum and ended up falling in love with Fellbach. Staff was very friendly and helpful. Hotel was very nice and comfortable.
Stayed 4 nights in Sep 2019
Response from Best Western Plus Hotel Team on 7 Oct 2019
Dear guest , thank your very much for your positive feedback. We value your time taken and are very happy, that you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Sep 2019
Response from Best Western Plus Hotel Team on 1 Oct 2019
Dear guest, thank you very much for your positive feedback. We value your time taken!

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for vacation
It was very clean staff has great service very nice and helpful recomend this hotel to everybody
Stayed 4 nights in Sep 2019
Response from best Western Plus Hotel Team on 24 Sept 2019
Dear Stefan, thank you for your positiv reply and your recommendation. We value your time taken and hope to welcome you back soon.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Best Western Plus Hotel Fellbach-Stuttgart on 14 Jun 2019
Sehr geehrter Gast, vielen Dank für Ihr freundliches Feedback. Wir freuen uns, dass wir Ihre Erwartungen erfüllen konnten und hoffen, Sie wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel with a gret sauna, breakfast, and close to trains. Made spring fest a breeze!
Stayed 2 nights in Apr 2019
Response from Best Western Plus Hotel on 30 Apr 2019
Dear guest, thank you very much for your positive response. We are very happy, that you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, tram line right outside, central Fellbach location, rooms are clean and a good size, air con/heating worked well, little fridge in room is very handy to pick up milk, juice and fruits and have a snack on hand in the room. Just look out when booking a double room as it’s two single beds pushed together with two single duvets and not an actual double mattress and base.
Stayed 3 nights in Apr 2019
Response from Best Western Plus Hotel Fellbach on 16 Apr 2019
Dear guest, we would like to thank you very much for your kind feedback. We pleased to hear, that you enjoyed your stay with us and appreciate our central location in Fellbach. To make your next stay even better, please inform us about your bed preference: Some of our double rooms provide a kingsize-bed with a continuous mattress.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light, spacious lobby/lounge area with free coffee station throughout the day. Well appointed if rather run of the mill bedrooms with comfortable beds, good shower and tea/coffee facilities. Hotel was very clean throughout. All staff are friendly & helpful. Breakfast was good value at 12 euros. Right next to a tram stop and within easy walking of Fellbach centre.
Stayed 4 nights in Apr 2019
Response from Best Western Plus Hotel Fellbach on 15 Apr 2019
Dear guest, thank you very much for your kind and motivating feedback! We are glad to hear, that you enjoyed your stay with us and would be pleased to welcome you again soon.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay in Fellbach
I stayed for 4 nights with my sisters in this good business hotel which is very conveniently located at a tram stop and an easy walk to Fellbach centre. The hotel is light, airy and very clean. Don't expect a full English breakfast but the offering is still good and reasonably priced at 12 euros. Bedrooms are the usual offering with comfortable beds, tea/coffee facilities and towels replenished daily. A great facility is the coffee station in the main lounge area. All the staff we encountered were helpful and friendly especially Patrick from reception who showed genuine interest. We would stay here again!
Stayed 3 nights in Apr 2019
Response from Best Western Plus Hotel on 8 Apr 2019
Dear Pamela, thank you very much for your positive feedback. We are very happy, that you and your sisters enjoyed your stay with us. We hope to welcome you back soon and remain with kind regards from Fellbach

6/10 Okay

Priscila

Travelled with family
Liked: Cleanliness, staff & service
The hotel is beautiful, nice atmosphere and the staff is very nice and helpful. The bedroom is ok but I was expecting more with the price I payed. I didn’t like that the wifi didn’t work well , it was slow and falling all the time and thatI hadvto pay for the parking.
Stayed 2 nights in Mar 2019
Response from Best Western Plus Hotel Fellbach on 19 Mar 2019
Dear Priscilla, thank you for your detailed feedback and your time taken for that. We are happy to hear, that ingeneral enjoyed your stay - and we promise to work with full power on a severe improvement on our Internet Services. Thank you for your patience and we hope to welcome you back sometime soon.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good but no evening meals.
Hotel was clean and comfortable, internet was intermittent during my stay, breakfast was limited for hot food and there was no food at all in the evenings.
Stayed 5 nights in Jan 2019
Response from Bets Western Plus Hotel Fellbach-Stuttgart on 5 Feb 2019
Dear Wayne, thank you for your feedback and your valued comments. We are very happy, that you were satisfied in your room - concerning our hot meals during breakfast I just wanted to let you know, that all other warm meals, you desire and don´t find on the buffet, you may order with no extra fee. For the evening we have our delicious food delivery service, which you may use for room orders or enjoy with drinks at our hotel bar.

10/10 Excellent

Jaded4n6, Texas, US

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, up-to-date hotel, spacious, right on public transit rail.
Stayed 1 night in Dec 2018
Response from Bets Western Plus Hotel on 11 Dec 2018
Dear Jade, thank you for your wonderful feedback, which motivates and encourages us to work hard on getting better a little bit each day. Thank you for staying with us.

8/10 Good

Simon, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel which I use regularly. It’s quite dated - even by German hotel standards - but was obviously very well constructed originally. The rooms are exceptionally well noise insulated. The bar is just about ok but very sparse and closed on Sundays which is massively annoying. I don’t think it’s possible to get food here - not that you’d want to eat in such an unwelcoming environment. The breakfast area is vast - far too big for any hotel - but it’s frankly the highlight of this place. The service is fantastic, breakfast is really excellent and in the spring and summer you can eat outside. Hotel is immediately opposite the U1 tram allowing one change to the airport or a direct ride into the city.
Stayed 2 nights in Dec 2018
Response from Bets Western Plus Hotel on 11 Dec 2018
Dear Simon, thank you very much for your recommendation and we value your detailed feedback. It helps us to work on our services and get better day by day. We are glad, to hear that you enjoyed your stay with us, though you missed an open hotel bar on sundays - we are sorry for that. Hopefully we come up for that by making our breakfast to a very good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Very comfortable
Stayed 1 night in Nov 2018
Response from Best Western Plus Hotel Fellbach-Stuttgart on 22 Nov 2018
Dear guest, thank you very much for your positive response and we are very happy, that you enjoyed your stay with us.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Bets Western Plus hotel Fellbach Stuttgart on 16 Oct 2018
Dear Michelle, thank you very much for your positive response. We value your recommendation and we are very happy, that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Best Western Plus Hotel Fellbach on 4 Oct 2018
Dear guest, we appreciate your positive Response and are very happy to hear, that we met your exprectations.

10/10 Excellent

gideon

best hotel in the area
Stayed 3 nights in Sep 2018
Response from Bets Western Plus Hotel Fellbach on 18 Sept 2018
Dear guest, thank you very much for your positive feed back. We value your time taken and we are happy, that you enjoyed your stay!

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Perfect location , very clean and quiet
Stayed 3 nights in Aug 2018
Response from Best Western Plus Hotel Fellbach-Stuttgart on 14 Aug 2018
Dear Leonardo, thank you very much for your positive feedback. We are glad, that you appreciate our location and hope, we may host you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking to Fellbach.
Nice walking to wineyards and nature. Close to Fellbach. Streetcar to Stuttgart and surroundings stops in front of hotel. You can leave your rental car at the hotel parking lot.
Stayed 8 nights in Apr 2018
Response from Best Western Plus Hotel Fellbach-Stuttgart on 2 May 2018
Dear guest, thank you very much for your positive response and we value your feedback very much.

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..... and excellent breakfast included in price. One wonders only, why the hotel charges 9 Euro per day for parking, especially on the weekend. That is excessive.
Stayed 2 nights in Dec 2017
Response from Sales Manager on 15 Jan 2018
Dear guest, thank you very much for your positive response and we are very happy, that you enjoyed your stay with us. For your information: the parking area belongs to the city of Fellbach, therefor we only charge the parking fee to pass ist on.

8/10 Good

MR GEOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very comfortable, and has easy access to Stuttgart centre via the U1 train line outside. But a long way from the airport. As we spent most of our time with friends who were staying elsewhere, we didn't use the hotel's facilities much, but it is impressive. Certainly worth considering.
Stayed 4 nights in Dec 2017
Dear Mr Geoffrey, thank you very much for your detailed response and we are very happy, that you liked your stay at our hotel. We are looking forward to host you soon again and remain with kind regards from Fellbach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Fellbach
I always stay at this hotel when in Stuttgart and enjoy the overall hotel.
Stayed 5 nights in Oct 2017
Response from Best Western Fellbach on 21 Nov 2017
Dear guest, thank you for your positive response and we are gladly at your service any time you are in Stuttgart!

6/10 Okay

Diana, LI, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but overpriced
We recently completed a 14 day stay in Germany and Austria and stayed in 10 different hotels. We found this one to be overpriced by a bit. All the other hotels were more reasonable and included breakfast and parking. The staff at the front desk was very helpful and nice but the hotel seemed to be nickel and diming the guests. We had had a change in plans and had changed our reservation from another Best Western to this one. The price difference was considerable and the other one did not charge extra for parking or breakfast. It almost was worth paying for the other hotel room that was booked and prepaid and booking from another company rather than use the credit from the other one to apply here. It would have cost us less than 10 Euro to rebook elsewhere but we wanted to keep things simple. We would not have had to go find breakfast off premises. The charges for using water in the room were a joke as well. I am guessing that business guests book this place and charge their companies without thought of price. They also did not have any food available after 10 pm.
Stayed 1 night in Aug 2017
Response from Guest relation manager on 5 Oct 2017
Dear guest , we are deeply sorry, that you experienced your stay at our hotel with such disappointment and dissatisfaction. This should not happen and we would like to apologize for the inconvenience. We will start to work on some ideas to improve immediately. Please notice, that the parking space is in the ownership of the city and we cannot include these charges in the room rates. Nevertheless we hope, that you keep BEST Western not to bad in mind and we would love the challenge to prove that we can do better next time.

6/10 Okay

David

Dear David, thank you for your response regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Sincerely, yours Best Western Plus Hotel Team Fellbach

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very good in all respects. If you are to be in Stuttgart city, this could be good choice as it is just 15 minutes from the city on Ubahn.
Dear Amin, thank you for your positive response and your recommendation. It encourages us always al lot, when our guests value our work and our hotel product! We are looking forward to your next stay and remain with kind regards, yours Best Western Plus Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed my stay. The room had a safe, electric water heater for coffee or tea and a small minifridge and was comfortable. I liked the gym facililties and the coffe bar

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel
Was a business trip and satisfied all I needed. I did not get to see local area but was a good location for city centre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to U1 rail line, excellent breakfast available, very helpful and friendly staff, 5 minute walk to Fellbach's stores and restaurants - all at a very good rate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Week in Fellbach
Nice location in subsurface with amazing acess to rail. Weak wi-if and AC. Great coffee but poor breakfast -- very salty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The Hotel was okay, but the price per night did not reflect the accommodation. In general the Hotel is a nice overall place. The room rates are sky high during the busy festive season. On a normal cost night, this hotel is a nice place to be.

8/10 Good

Douglas, Va Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fellbach Business Trip
Great location, common areas were comfortable, and the breakfast was very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

craig, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay.
As Stuttgart hotels were fully booked, I had to look outside the City. This hotel is a few kilometres out but has an sbahn stop literally outside the front door as well as a train station close by making it a quick 20 minutes to the city, which is what I required. The rooms were a good size and very comfortable. The service was what I would expect from the chain and of a good standard. There are some restaurants and shops in the small local area. I would stay here again.

8/10 Good

Paul, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Good business hotel in Fellbach
For short business stay in Fellbach the Best Western is ideal. Clean hotel with friendly staff.

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort