All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This place has a memory in my family cause we had a great stay when my wife was pregnant of our last child and we went back again to selebrate after he was born so that all the time we plan to go around Edmonton my family choses this place. Nice and cosy.
Shower head was black, bathtub was dirty, pool was slimy at the deep end and tv in the bedroom did not work. I called the front desk and no one came to remedy the issue.
The lady at front desk was very nice and was able to correct my booking to a non smoking room, from my mistake.
Tyson
Stayed 2 nights in Apr 2024
Response from SW on 23 Apr 2024
Tyson, we're sorry to hear about your experience. We appreciate your feedback and will work diligently to address your concerns as we strive to make each guests stay with us a positive experience.
8/10 Good
Gisele
Travelled with partner
21 Apr 2024
Liked: Cleanliness, staff & service, amenities
Large spacious room, comfortable beds and clean. Small maintenance issues..neither sink nor bathtub plugs worked to keep water in.
We like a cool room, brought our own fan, but the cooling system didn’t get the room as suitably cool as we prefer.
Gisele
Stayed 2 nights in Apr 2024
Response from SW on 22 Apr 2024
Gisele, thank you for the feedback on your stay with us and it has been passed onto the appropriate departments. We hope to see you again soon!
10/10 Excellent
Chelsea
Business traveller, Travelled with partner
20 Apr 2024
Very clean
Chelsea
Stayed 1 night in Apr 2024
Response from SW on 22 Apr 2024
Chelsea, thank you for the wonderful review and we are glad to hear you enjoyed your stay with us!
The room was nice and spacious, there was lots of room for our baby's bed. There were lots of channels on the TV (after driving across the country we've realized this isnt always the case). Very clean and comfortable! 🙂 We're happy with our stay!
Serenity
Stayed 1 night in Apr 2024
Response from SW on 17 Apr 2024
Serenity, we are so glad to hear you enjoyed your stay. We appreciate your kind words and have passed them onto our staff!
2/10 Terrible
Margaret
16 Apr 2024
Disliked: Property conditions & facilities
Did not stay. The place was not clean, and in need of repair.
Margaret
Stayed 2 nights in Apr 2024
Response from SW on 18 Apr 2024
Margaret, thank you for your feedback, we apologize for any inconvenience you experienced. We strive to maintain a high standard of cleanliness and upkeep for all our guests and again apologize.
It was horrible not clean they had people fighting in hall was the place smelt like booze staff were rude and I was sexually harassed by male staff I was not comfortable at all and I want to be refunded
Nicole
Stayed 4 nights in Apr 2024
Response from SW on 18 Apr 2024
Nicole, thank you for sharing your feedback though it seems you didn't have a reservation or stay with us. It seems your review may pertain to a different property, please reach out to the correct hotel for assistance with your concerns.
8/10 Good
Dale
Travelled with family
14 Apr 2024
Liked: Cleanliness, staff & service, amenities
Nice room clean, services was good Al in all good stay. Beds were comfy..
Dale
Stayed 2 nights in Apr 2024
Response from SW on 15 Apr 2024
Dale, thank you for the wonderful comments and we are so glad to hear you enjoyed your stay with us!
I really like the fact this hotel still has dedicated smoking rooms! I like the fact it is very private. You can park right in front of your room and walk straight in. This hotel has many great features.
Jodie
Stayed 3 nights in Mar 2024
Response from Destiny - Front Desk on 25 Mar 2024
Hi Jodie, thank you so much for the excellent review! We are glad you enjoyed your stay and hope to welcome you back soon!
8/10 Good
Cory
18 Mar 2024
Liked: Cleanliness
Cory
Stayed 2 nights in Mar 2024
Response from SW on 19 Mar 2024
Thank you for the positive review Cory. We are glad to hear you enjoyed your stay and we hope to see you again soon!
8/10 Good
Brenda
16 Mar 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Is an old buliding. Musty smell.No AC. Toilet doesn't flush well.
Brenda
Stayed 1 night in Mar 2024
Response from SW on 18 Mar 2024
Brenda, we appreciate your feedback on your stay and your comments have been passed onto the appropriate departments. We hope you choose to stay with us again!
We didn’t even end up staying here! The front desk clerk gave us the wrong room and charged me for it, then refunded me but it was put on a hold. He was trying to recharged me 750! It was 1Am and I had my 4 children with me. He took my money then turned us away! No considerations taken, told me to take my receipts in case I wanted to take them to court or I could call the cops. Like what? he was soo inconsiderate and should not be a front desk staff. I would NEVER recommend this place to anyone.
Chasity
Stayed 3 nights in Feb 2024
Response from S Wahl on 15 Feb 2024
Chasity, we appreciate your feedback and regret to hear about your disappointing experience at our hotel. Please accept our sincerest apologies for any inconvenience you encountered during your stay. We take all feedback seriously and will use it to improve our services for future guests.
2/10 Terrible
Rhona, Langley
6 Feb 2024
Disliked: Property conditions & facilities
My room smelled like cigarette smoke, the lobby was the same way. I will not stay again.
Rhona
Stayed 1 night in Feb 2024
Response from S Wahl on 12 Feb 2024
Rhona, we appreciate your feedback and regret to hear about your experience. We're committed to improving and ensuring a better stay for all guests and we apologize your stay with us was not satisfactory.
8/10 Good
Vivian
31 Jan 2024
Vivian
Stayed 1 night in Jan 2024
Response from SW on 20 Mar 2024
Vivian, we're thrilled to hear that you enjoyed your stay with us. It was our pleasure to ensure your experience was memorable. We look forward to welcoming you back soon!
I always seem to be put in a smoking room. Very stinky. Staff is always good to change rooms but I do very specifically ask for non smoking. I usually have a scented candle to cover the residual smells. Otherwise my stay is always pleasant.
Dustin
Stayed 2 nights in Dec 2023
Response from S Wahl on 30 Jan 2024
Dustin, thank you for sharing your feedback with us. We appreciate your kind words about our staff and are glad they could assist with room changes. We apologize for the inconvenience regarding the smoking room allocation. We'll make sure to address this concern to enhance your future stays. We look forward to welcoming you back for an even more pleasant experience.
6/10 Okay
Skye
20 Jan 2024
Skye
Stayed 1 night in Jan 2024
Response from S Wahl on 22 Jan 2024
Thank you for the review Skye, we appreciate you taking your time out to leave your feedback and hopefully we can improve on your next stay!
10/10 Excellent
Gurmeet
20 Jan 2024
Gurmeet
Stayed 1 night in Jan 2024
Response from S Wahl on 22 Jan 2024
Gurmeet, thank you for the great review! We are glad to hear you enjoyed your stay and we hope to see you again soon!
the property is very convenient , located close to Tims, Safeway, McDonalds, gas, and highway , there is great food and drinks at the Restaurant on premises , pool that i have never had a chance to try yet , clean and reasonably priced
allen
Stayed 1 night in Dec 2023
Response from S Wahl on 3 Jan 2024
Allen thank you for your review. We are glad to hear you enjoyed your stay with us and were able to appreciate our local amenities!
Abi, we appreciate your kind words and they have been passed onto our staff. We are glad to hear you enjoyed your time with us and hope to see you again soon!
10/10 Excellent
Sherylyn
Travelled with family
1 Jan 2024
Liked: Cleanliness, staff & service, amenities
I like the location , I like that the hotel is quiet . Love the pool but wish the hot tub was working .
Sherylyn
Stayed 3 nights in Dec 2023
Response from S Wahl on 3 Jan 2024
Sherylyn, we are glad to hear you enjoyed your stay with us and we appreciate your feedback. We hope to see you again soon!
8/10 Good
Donald
30 Dec 2023
Donald
Stayed 8 nights in Dec 2023
Response from S Wahl on 2 Jan 2024
Donald, thank you for the feedback on your stay and are glad to hear you enjoyed your time with us!
10/10 Excellent
Michael
30 Dec 2023
Michael
Stayed 1 night in Dec 2023
Response from S Wahl on 2 Jan 2024
Michael, we are so glad to hear you enjoyed your stay with us and appreciate the positive review!
Kitchenette for our crew of 13 was awesome, as well as 2 floors of room, multibed. Pool. Quiet safe area. Worth the extra half hour drive to West Edmonton mall
Calvin
Stayed 2 nights in Dec 2023
Response from S Wahl on 1 Feb 2024
Calvin, thank you so much for your wonderful review, we are glad to hear that you and your group enjoyed your stay with us!
6/10 Okay
Jeff
29 Dec 2023
Jeff
Stayed 1 night in Dec 2023
Response from S Wahl on 19 Jan 2024
Jeff, thank you for your review and feedback. We appreciate your input and hope to welcome you back for an improved experience in the future.
10/10 Excellent
Wendy
Travelled with partner
25 Dec 2023
Liked: Amenities
Nice rooms, friendly check-in staff, comfortable bed.
Only negative is the lobby and room smells like cigarettes
Wendy
Stayed 1 night in Dec 2023
Response from Destiny - Front Desk on 26 Dec 2023
Hi Wendy, we are glad to hear you enjoyed your stay! Thank you for taking the time to leave us a review!
8/10 Good
Tiffany
23 Dec 2023
Tiffany
Stayed 2 nights in Dec 2023
Response from Destiny - Front Desk on 26 Dec 2023
Hi Tiffany, thank you for the great review!
8/10 Good
Cyril
17 Dec 2023
Cyril
Stayed 2 nights in Dec 2023
Response from S Wahl on 18 Dec 2023
Cyril, thank you for the review and we are glad to hear that you enjoyed your stay with us!
10/10 Excellent
Bailey
10 Dec 2023
Bailey
Stayed 1 night in Dec 2023
Response from A.Vidad-Baik on 12 Dec 2023
Thank you for taking the time to leave a review, Bailey! We're glad to hear you had a wonderful stay and we hope to welcome you back again soon!
I did not like that there were no elevators. I also found it to be noisy at nighttime
Sophia
Stayed 1 night in Dec 2023
Response from S Wahl on 6 Dec 2023
Sophia, we appreciate your feedback on your stay with us. We apologize that you experienced issues but we do hope you choose to stay with us again!
8/10 Good
Ronalee
3 Dec 2023
Liked: Cleanliness, staff & service
Large comfortable room. Friendly staff. Good food at restaurant. Still has smoking rooms so hallways stink. Was disappointed to be told hot tub has been broken for 2 years
Ronalee
Stayed 1 night in Dec 2023
Response from S Wahl on 6 Dec 2023
Ronalee, thank you for sharing your feedback on your stay with us. We appreciate your review and hope to have the opportunity to welcome you back!
8/10 Good
Wendy and Henry
Travelled with partner
3 Dec 2023
Liked: Cleanliness, staff & service
The property is quite old and a bit worn but was very clean which we appreciated. The check in person was excellent but the check out person looked like we woke him up and he was a bit grumpy. The plug in the bathroom sink was stuck closed. Otherwise a great place to stay
Wendy and Henry
Stayed 1 night in Dec 2023
Response from S Wahl on 6 Dec 2023
Wendy and Harry, thank you for choosing to stay with us and for taking the time to share your positive experience! We're delighted to hear that you enjoyed your time at our hotel. Looking forward to welcoming you back on your next visit.
8/10 Good
Ashley, Millet
Travelled with family
3 Dec 2023
Liked: Cleanliness, staff & service, amenities
Hotel was ok. The non smoking rooms still had a lingering stale smoke smell. Hot tub not working :( check in was quick and easy
Ashley
Stayed 1 night in Dec 2023
Response from S Wahl on 6 Dec 2023
Ashley, Thank you for sharing your feedback. We apologize for any inconvenience caused by the smoke smell in the non-smoking rooms and the issue with the hot tub. Your comments are valuable, and we will address these concerns promptly to ensure a more enjoyable stay for our guests. We hope to see you again!