Exterior

Reviews of Victory Hotel

4 out of 5
Victory Hotel
Lilla Nygatan 5, Stockholm

Reviews

9.6

Exceptional

Rating 10 - Excellent. 774 out of 1008 reviews" "
Rating 8 - Good. 213 out of 1008 reviews" "
Rating 6 - Okay. 15 out of 1008 reviews" "
Rating 4 - Poor. 4 out of 1008 reviews" "
Rating 2 - Terrible. 2 out of 1008 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alissa

Travelled with family
Great location, friendly staff, fun theme, delicious breakfast and lovely!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute, quirky hotel with a boutique hotel vibe. Front desk staff were friendly, knowledgeable and very helpful. Breakfast was also very hearty with great selections. Would definitely stay here again!
Stayed 2 nights in Mar 2024

8/10 Good

Hanif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and unique history
Stayed 5 nights in Mar 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property. Very characterful & stuffed full of interesting antiques and collectables. Room very comfortable. More wardrobe, storage space would have been nice but easily worked round that.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victory Hotel is a fantastic place to stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Benjamin Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Victory hotel is brilliant - full of quirky antiques, lots of lovely touches and a very friendly approachable ethos. The hotel breakfast catered for everyone's taste. We tried the hotel sauna which was a brilliant experience to add to our stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recommend!
Stayed 4 nights in Feb 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for enjoying Gamla Stan and easy to walk and explore further afield. The hotel is delightfully quirky - almost a museum with so many items related to the days of sailing ships - the bed really comfortable and the breakfasts are special. Such a choice and a great way to set you up for the day. Would definitely recommend and would choose again if visiting Stockholm again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nicole My

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous and quirky hotel, prefectly placed innthe Old Town. Would highly recommend ans will mist certainly stay again! Thank you for having us!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky hotel with a fascinating collection of maritime objects, there was so much to look at, it was like staying in a museum! The staff were very helpful and friendly, and the hotel is in a great location to explore Stockholm.
Stayed 3 nights in Feb 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good if you are staying in Gamla Stan, very walkable, near a metro station, the rooms are clean but fairly small, the shower was a little complicated to control, specially for a cabin. The hotel is home to two fabulous restaurants with amazing people working there and of course the Tweed bar, where J and the crew make the best cocktails I’ve tried. Their staff in general is amazing, kind and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lidya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in the hotel lobby was amazing. She knew that we were leaving early, so she prepared a breakfast to go for us as the buffet was not yet available. This exceeded our expectation from the hotel.

10/10 Excellent

Sarah Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique, quirky and attractive hotel. The welcome was warm and the room gorgeous. Lovely extra touches - mulled wine and snacks at reception, port and chocolate our first night, large towels and fluffy bathrobes, super comfy beds and pillows and tea/coffee making facilities in the corridors. Friendly, helpful staff and the most amazing breakfast! The bathroom was fab with a large shower. First thing, we had to run the hot tap for quite a while for it to come through and there was no drawer space but plenty of room in the wardrobe to improvise and lots of hangers/room for toiletries. Hairdryer/cotton pads/buds/shampoo/body wash provided. Drinking water from the tap crisply cold. We didn't want to leave and would stay there again in a heartbeat.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location super quirky hotel
We stayed here for one night , as a stopover before travelling up to northern Sweden. Overall opinion is that the hotel was relatively good value for money, considering you are in the old town of Stockholm. It’s an old building with a unique quirky style and feeling …. It’s not for everyone but what is .. and it’s certainly not a generic clone copy of a chain hotel. Room We had a standard captains room. Smallish room but with a large bathroom . Comfy large bed . No tea and coffee in the room or mini fridge, but there were two bottles of water. Very clean Bathroom Nice size , with two sinks and a large shower. Thermostat on shower clearly not working as the shower brought about the infamous hot and cold dance routine …. Very clean Staff were friendly and helpful. The breakfast was 10/10, great ambience and whilst it looked small , it offered everything you needed and seemed of good quality … loved it ! Wouldn’t stay here again, but no regrets with the choice it’s a great location , clean and super quirky
Stayed 1 night in Nov 2023
Response from Lisa (Reservations) on 14 Dec 2023
Hi Paul, Thank you for this truthful and detailed review. We appreciate your honesty in that our hotel wasn't for you, but are nonetheless happy that you can look back on your stay without regrets. The hot and cold dance routine (love the expression, by the way) is not preferred, of course, and we will look into the cause of this and see how this can be remedied. Thank you for letting us know that this occurred.Wishing you great memories from your visit to Sweden!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Bruce

Stayed 5 nights in Nov 2023

10/10 Excellent

Katherine

Stayed 6 nights in Nov 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location and has lots of character. Very nice breakfast and friendly helpful staff. The on-premise Tweed bar is fabulous but do reserve a table
Stayed 3 nights in Nov 2023

10/10 Excellent

Con

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has charm and history. Very nice staff and right in old town Stockholm. Nice breakfast too.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing one night stay! The room was so cozy and the breakfast was top notch. The bed is a cloud and the pillows vary so you can find what fits for you. The vibe was perfect for a stay in Stockholm old town. I will return to this beautiful city and l will stay at this hotel. I've fallen in love with it. ❤️ one downside... the shower is tricky, so be patient.
Stayed 1 night in Nov 2023
Response from Lisa (Reservations) on 7 Nov 2023
Hi Lucy, thank you so much for this review, it was a pleasure to read! We'd absolutely love to have you back with us again in the future. And now you got the hang of the shower as well (we agree they can be tricky) so everything will go extra smooth next time ;) Hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a museum. It is filled with artifacts from The age of sail and early steam vessels. Ship models are everywhere. Each room is dedicated to a Swedish ship captain, with his picture and a picture of his ship, as well as other marine artifacts. The hotel has a fine restaurant, a cozy bar, and a great buffet breakfast. We loved it!
Stayed 3 nights in Oct 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Superb location, great for a short stay, superficially well appointed but underneath broken lightbulb not replaced broken toilet seat hinge. Front desk staff not well informed. No tourist guides available or offered even on request. Could easily upgrade to excellent but needs that extra little bit of training/care.
Stayed 3 nights in Oct 2023

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location and friendly staff. The only inconvenient we had is that the air-condition was noisy and we didnt can sleep well. There were no way to lower it down and no other available rooms. The rest was great!
Stayed 3 nights in Oct 2023
Response from Lisa (Reservations) on 13 Oct 2023
Dear Francisco, Thank you for this review and the excellent rating, even though you had some trouble sleeping and we were not able to rectify this during your stay. We are looking into the air-conditioning not working as it should be. Thank you for your helpful feedback. Always welcome back to us!

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is so much character and charm in this room and hotel that it makes it a real pleasure to stay. Despite its antique decor, all amenities were modern and comfortable. It was a great location between the Metro and nestled in the Old Town for easy walking to all the neighborhoods' highlights.
Stayed 2 nights in Oct 2023
Response from Lisa (Reservations) on 5 Oct 2023
Hi Sidney, It's great to hear you enjoyed your stay with us and especially appreciated both the atmosphere and the central location. Thank you for this great review, and we'd love to have you back again with us in the future!

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service
I selected this hotel based on reviews by other travelers. The hotel was satisfactory and the location was excellent, close to many restaurants and sites. The breakfast was very good. The hotel needs major refurbishment. The carpets were stained, paint was peeling, etc. The room was small as expected in a European hotel, but the shower was VERY poor, extremely small, poor water pressure, and difficult to control temp. Also there was minimum storage; we were unable to actually unpack suitcases because there were no drawers at all, only a free-standing closet with little space. The staff were excellent, always helpful and pleasant. Personally, I would not stay there again because of the condition of the facilities.
Stayed 6 nights in Sep 2023
Response from Lisa (Reservations) on 3 Oct 2023
Dear Debra, Thank you for your detailed and nuanced review. Of course, we are happy to hear you loved our location, breakfast and staff. In regard to the points you mentioned that can be improved, some of these we are aware of (such as limited storage space, making our standard room categories a less than ideal choice for longer stays) but others, such as the water pressure and peeling paint, are not a common occurrence and something we will look into. We aim to hold a high standard, and even though we seem to have missed the mark regarding our facilities, we will do our best to improve and hope to have you with us again at some time in the future. Thank you for your valuable feedback which helps us identify points of improvement.

8/10 Good

Raluca Elena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, beautifully decorated rooms
I liked the atmosphere of this hotel that makes you feel part of the story. Each room has its own characteristics, and the breakfast is very good. The room was small, comfortable and interesting, but without too many amenities (fridge, solid soap, slippers, etc.). As gold members, we were eligible for a room upgrade, early check in, but we did not receive these benefits. The reception staff was not cooperative.
Stayed 2 nights in Sep 2023
Response from Lisa (Reservations) on 4 Oct 2023
Dear Raluca Elena, Thank you kindly for your review. It sounds like you overall had a good stay and enjoyed the boutique aspects of our hotel, which we're very happy about! It is correct that gold members are eligible for early check-in and a free upgrade, depending on availability. Unfortunately we were fully booked both the day prior and the day of your arrival, so neither were available. This should've been communicated to you and, thanks to your review, this has been discussed internally to strengthen our staff's routines. We appreciate your feedback, which allows us to continue to improve and uphold the level of service we aim to offer. Thank you!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 3 nights in Sep 2023

10/10 Excellent

Milad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was very unique
Stayed 1 night in Aug 2023
Response from Lisa (Reservations) on 12 Sept 2023
Hi Milad, Thank you for your review, we are happy you enjoyed your stay with us!

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I would stay here again despite a few glitches. Pros: the delicious and varied included breakfast; the convenient location to everywhere. This is right in the middle of the excellent SL public transportation system and the whole area is walkable. The employees were all very pleasant. Plenty of restaurants to walk to and a really nice brewpub across the street. Cons: the room (205), while large by European standards, had a "funk/musty" smell. The light fixture in the bathroom constantly flickered on and off. Other than breakfast, the only restaurant was so expensive, we didn't even try. The bar was under renovation so not available. Like I said, I would stay here again for the positives but I do think the upkeep could be better.
Stayed 7 nights in Sep 2023
Response from Lisa (Reservations) on 12 Sept 2023
Hi Janet, Thank you for your detailed and positive review, even if it included a few points that could (and should!) be improved. We're delighted you had a good stay overall and appreciated the breakfast, staff and central location. We've recently been getting feedback about room 205, specifically, and the musty smell you described. We are currently troubleshooting this issue and hope to sort this out quickly. Thank you again for your kind and honest review, giving us the opportunity to improve ourselves moving forward. If you're ever in Stockholm again, we'd love to have you back with us.

10/10 Excellent

GILLIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in the old town. Lots of attractions close by, as well as numerous bars and cafes. The style and decor is interesting. While many objects of seafaring history are used in the decor of the hotel the fixtures and fittings in the rooms and bathrooms are modern and to a high specification. Good breakfast buffet
Stayed 4 nights in Sep 2023
Response from Lisa (Reservations) on 12 Sept 2023
Hi Gillian, Thank you for your review and valuable feedback. We're so happy to read that you enjoyed your stay with us and appreciated our central location, the breakfast buffet and our "modern, historical" hotel!

10/10 Excellent

dana

Stayed 2 nights in Sep 2023

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decorated with nice style. Good breakfast
Stayed 4 nights in Sep 2023

10/10 Excellent

Joy Antonelle, Glastonbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are choosing to stay in Old Town Stockholm (Gamla Stan) because you want to be immersed in the city’s history, you HAVE TO check out the Victory Hotel and the other properties in the Collector’s arsenal. Fascinating story of how these hotels were a project of a couple who thought it would be a great idea to buy a hotel so the husband can display his extensive collection of maritime antiques! So in each of their 3 properties, on display are authentic and truly beautiful pieces of maritime art, including mast heads, ship fixtures, and old sailors photographs. The rooftop restaurant was also exceptional, and the staff was extremely accommodating. Room was on the small side, but to be right in the heart of Old Town and be able to walk just a couple of blocks to the old plaza and the Royal Palace, it was definitely worth it!!
Stayed 1 night in Aug 2023
Response from Lisa (Reservations) on 8 Sept 2023
Hi Joy Antonelle, It was an absolute pleasure to read your wonderful review! Thank you so much for putting your experience into words and describing the history and theme of our hotels so well. If you're ever back in our historical Old Town, we'd love to have you staying with us again!

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 2 nights in Aug 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - room was ok but it had a very funny smell. Also, small things like light bulbs flickering was annoying.
Stayed 1 night in Aug 2023

6/10 Okay

Pamela, Gilbert

Liked: Cleanliness, property conditions & facilities
When we checked in they gave us 1 twin bed for 2 people when we booked 1 king size bed the girl behind the desk Sid its different in Europe i had to get a manager to get us the room we paid why to much for and its in the old town district which has reallly nothing in it I would not recommend this hotel
Response from Lisa (Reservations) on 25 Aug 2023
Dear Pamela, Thank you for your review, although we're sorry to hear you did not enjoy your stay.The first room you checked into did have a California King size bed (180 cm wide; US twin is 96 cm), and the second room was the same room category but did indeed have a larger bed (210 cm wide, larger than a US Kingsize). We love being in the Old Town District, surrounded by lots of great restaurants, the Nobel Museum, Stortorget (the main square with lots of history) and Storkyrkan (the Cathedral in Stockholm), as well as being within walking distance from near every touristic attraction in Stockholm both on the north and south side. We're saddened to hear you didn't have the same experience. We hope that overall, you enjoyed the city of Stockholm and were able to make some happy memories of your trip.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great room. Definitely will stay here again
Stayed 1 night in Aug 2023
Response from Lisa (Reservations) on 22 Aug 2023
Hi John, That is wonderful to hear, thank you for your review and welcome back to us in the future!

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location.
Stayed 1 night in Aug 2023

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in an excellent location, and very walkable to the entire old town. We did not require transportation at all, except for going to outer islands. The beds were quite comfortable, and the breakfast was very adequate. They provided a nice selection of items to begin the day, and we appreciated that.
Stayed 4 nights in Aug 2023
Response from Lisa (Reservations) on 7 Aug 2023
Dear Sherry, Thank you for this lovely review! Stockholm is indeed a very walkable city. We're happy you could experience the capital without using too much transportation, and found our breakfast to offer the energy needed to being the day the right way. Wishing you a wonderful day!

8/10 Good

Robin, Sherman Oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint boutique hotel in Old Town. Easy walk to many places. Desk staff very helpful. Great breakfast. Room attendant did not replenish coffee every day and removed coffee cups. Definitely recommend.
Stayed 3 nights in Aug 2023
Response from Lisa (Reservations) on 7 Aug 2023
Hi Robin, Thank you for sharing your experience and recommendation. It's great to hear you enjoyed our breakfast and found our front desk staff to be helpful. Thank you for informing us that you hadn't received new coffee capsules & cups daily, which is included is our higher room categories. We will check in with the attendants and make sure to improve our services there.Wishing you a lovely day!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our most favourite hotel for ages. Interesting rooms and a great breakfast. We always took the stairs as there were so many interesting artefacts on display
Stayed 3 nights in Jul 2023
Response from Lisa (Reservations) on 1 Aug 2023
Hi Edward, Thank you so much for this wonderful review, we feel honored that we get to be your favourite hotel! It was a great choice to take the stairs, we agree that there is a lot to look at on the way to your room. If you're ever back again in Stockholm, you're always welcome back to us!

10/10 Excellent

SONJA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pictures do not do this property justice! Very unique and charming in the heart of the old town. Rooms were beautiful with comfortable beds. Huge bathroom and property has an elevator making it easy to get to your room with bags. Breakfast was amazing and couldn’t have asked for more!

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely decor.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laurent

Stayed 2 nights in Jul 2023

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Great room. Very quiet and good size. Staff was awesome and the breakfast was over the top! HIGHLY RECOMMENDED
Stayed 2 nights in Jul 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Nautical Boutique Hotel
This hotel has a charming nautical theme. It is so unique. I loved the outdoor restaurant that is in a courtyard of the hotel open in the summer months. There is another restaurant downstairs. The delicious breakfast buffet had everything you would want, including hot food, juices, cheese and cold cuts, pastries, bread, etc. It was the best buffet on our trip. The hotel was comfortable and the staff went out of their way to be helpful. We had a late check-in the next morning due to flight changes and everything was all ready for us to enjoy. The hotel accepted my lost baggage while we were out being tourists.
Stayed 3 nights in Jun 2023

10/10 Excellent

Shuangjun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for sightseeing. You can walk to any attractions (almost). And by being on the side of Gamla Stan, it’s very close to the metro station and scooter parking zones. The hotel itself is very cute with cool details.