Spa

Reviews of Scandic Sodra Kajen

3.5 out of 5
Scandic Sodra Kajen
Södra Kajen 37, Stockholm

Reviews

8.0

Very good

Rating 10 - Excellent. 291 out of 1001 reviews" "
Rating 8 - Good. 460 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022
Response from Mattias on 28 Oct 2022
Bästa Gäst,Tack för din feedback efter ditt besök hos oss, så roligt att höra att du är nöjd med ditt besök! Hoppas att vi ses snart igen!Vänliga hälsningar,Mattias på Scandic Ariadne

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Great for going to Lidingo - but not that much other stuff around that area. Nice staff, nice rooms. Decently close to mass transit to get you to other areas.
Stayed 2 nights in Sep 2022
Response from Mattias on 28 Sept 2022
Dear Guest,Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best regards,Mattias at Scandic Ariadne

10/10 Excellent

Lloyd

I would stay again.
Very good value. The staff was outstanding. My only complaint, the location is a bit remote, but not horrible.
Stayed 5 nights in Sep 2022
Response from Mattias on 15 Sept 2022
Dear Guest,Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best regrads,Mattias at Scandic Ariadne

2/10 Terrible

simo

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Clearly waiting for renovation. The breakfast was very good. Location is soooo far from anything. 1 km walk to metro. Taxi is $30 to downtown
Stayed 2 nights in Aug 2022
Response from Mattias on 5 Sept 2022
Dear Guest,Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with you stay here with us. As your guest experience is really important to us, we’ve already taken several actions to ensure that it won’t happen in the future. After all we’re pleased to hear that you enjoyed our breakfast and we hope you will stay with us again soon and give us a chance to give you a better hotel stay.Best regrads,Mattias at Scandic Ariadne

6/10 Okay

Owain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The basics of a hotel for that pric e..like coffee tea station in the room ..overpriced...looks can be deceiving..nice ..the 5 to 6 floor lift nearly blew your eardrums ...needs a grease and oil lol
Stayed 3 nights in Aug 2022
Response from Mattias on 5 Sept 2022
Dear Guest,Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best regards,Mattias at Scandic Ariadne

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Mattias on 20 Jul 2022
Dear Guest, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best regards, Mattias at Scandic Ariadne

6/10 Okay

Stuart, Burgess

Business traveller
Disliked: Property conditions & facilities
Old hotel, spotty maid service, good breakfast, over priced.
Stayed 12 nights in May 2022
Response from Mattias on 14 Jun 2022
Dear Guest, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with your stay here with us. After all we’re pleased to hear that you appreciated our breakfast and we hope you will stay with us again soon and give us a chance to give you a better hotel stay :) Best regards, Mattias at Scandic Ariadne

6/10 Okay

Syed

Travelled with family, Travelled with family and small children
Mediocre property, a bit of distance from city centre, taking taxi is extortionate. Outside hotel is a disused port with building/construction going on. Saying that staff where great breakfast was good.
Stayed 4 nights in May 2022
Response from Mattias on 14 Jun 2022
Dear Guest, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with the area. As your guest experience is really important to us, but sadly the constructions in the area is nothing we can affect. After all we’re pleased to hear that you appreciated our staff and brekfast and we hope you will stay with us again soon and give us a chance to give you a better hotel stay :) Best regards, Mattias at Scandic Ariadne

8/10 Good

JURGIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Maria on 15 May 2022
Hej, tack för din recension. Varmt välkommen till oss igen. Hälsningar Scandic Ariadne

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & comfortable stay
Overall good experience. Enjoyed the hotel services a lot. Good gym & sauna bath.. few playing activities for the kids like TT, Mini golf, Suffle ball, playing area etc.
Stayed 3 nights in Apr 2022
Response from Mattias on 19 Apr 2022
Dear Guest, Thank you so much for your feedback! We are very glad you enjoyed your stay here with us and we are looking forward to welcome you back again, soon :) Best regards, Mattias at Scandic Ariadne

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Inget spec.
Enda som var bra var läget, nära till hamnen. Dålig service i receptionen på kvällen. Nästan inga veg. alternativ på menyn. Tråkig frukost, stänger tidigt. Kraftiga vibrationer i rummet från fläktrummet (?) Så inredningen lät.
Stayed 1 night in Apr 2022
Response from Mattias on 18 Apr 2022
Hej, Tack för att du delar din upplevelse med oss. Det hjälper oss att bli bättre på det vi gör. Tråkigt att höra att du inte var nöjd med er vistelse här hos oss. Det är såklart inte den hotellupplevelse som vi vill erbjuda våra gäster och vi har vidtagit åtgärder för att det inte ska hända igen. Det glädjer oss att du ändå tyckte att ni uppskattade läget, det glädjer oss. Vi hoppas såklart att du vill komma tillbaka till oss och att vi kan ge dig en bättre upplevelse då :) Vänliga hälsningar, Mattias på Scandic Ariadne

10/10 Excellent

Harry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is extra around property. Surrounding area not so beautiful
Stayed 2 nights in Mar 2022
Response from Mattias on 6 Apr 2022
Dear Guest, Thank you so much for your feedback! We are very glad you enjoyed your stay here with us and we are looking forward to welcome you back again, soon :) Best regards, Mattias at Scandic Ariadne

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Mattias on 27 Mar 2022
Bästa Gäst, Stort tack för er feedback om er vistelse! Vi är glada att ni trivdes och ser fram emot att välkomna er tillbaks snart igen :) Vänliga hälsningar, Mattias på Scandic Ariadne

8/10 Good

Yacqueline

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2021
Response from Scandic Ariadne on 12 Jan 2022
Tack för din recension vid din vistelse hos oss. Varmt välkommen till oss igen. Hälsningar Maria Scandic Ariadne

2/10 Terrible

Ploenta

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in everything!
Stayed 1 night in Nov 2021
Response from Mattias on 16 Dec 2021
Hi, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with stay here with us. As your guest experience is really important to us, we’ve would like to know more details on what you were not satisfied with so we can be better in the future :) We hope you will stay with us again soon and give us a chance to give you a better hotel stay :) Best regards, Mattias at Scandic Ariadne

10/10 Excellent

Lena

Stayed 1 night in Nov 2021
Response from Mattias on 15 Nov 2021
Hej, Stort tack för din feedback om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen :) Vänliga hälsningar, Mattias på Scandic Ariadne

4/10 Poor

Sara

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2021
Response from Jon on 26 Oct 2021
Hej, Tack för att du delar din upplevelse med oss. Det hjälper oss att bli bättre på det vi gör. Tråkigt att höra att du inte var nöjd med din hotellupplevelse. Det är såklart inte den hotellupplevelse som vi vill erbjuda våra gäster och vi har vidtagit åtgärder för att det inte ska hända igen. Bästa, Jon på Scandic

6/10 Okay

Marie-Lu

Liked: Staff & service, room comfort
Helt ok
Bra hotel med stor och fin lobby. Läget är rätt tråkigt mitt i ett industriområde men nära till bus och tunnelbana samt en stor Ica. Vi var här för Lidingöloppet och då här läget perfekt. Gärdet med sin stora park och utegym är inom 10 min gångavstånd. Tacobuffén på kvällen var ett skämt men överlag väldig trevlig personal och helt ok frukost.
Stayed 2 nights in Sep 2021
Response from Jon on 28 Sept 2021
Hej, Tack för din feedback efter ditt besök hos oss, så roligt att höra att du är nöjd med ditt besök! Hoppas att vi ses snart igen! Bästa, Jon

8/10 Good

Jonas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021
Response from Jon on 28 Sept 2021
Hej, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen! Bästa, Jon

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel outside downtown
Stayed one week in this hotel. With the pandemic going on, this was perfect because it was large and not crowded at all. Plenty of things to do at the hotel: restaurant, shuffle board, table tennis, gym. Large lobby. Staff was friendly and helpful. Thank you for making our stay a good experience! Room and bathroom was spacious, but a bit old. It was clean and cleaning staff was friendly.
View from floor 13 over Värtahamnen
Stayed 3 nights in Feb 2021
Response from Mattias, Front Office Shift Leader on 21 Feb 2021
Dear Guest, It was a pleasure to have you as guests and we are very glad to hear that you enjoyed your stay here with us :) What a wonderful picture :) We are looking forward to welcome you back, soon :) All the Best, Mattias at Scandic Ariadne

6/10 Okay

Amer

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Mattias on 9 Aug 2020
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best, Mattias at Scandic

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hazem on 7 Feb 2020
Dear Guest, Thanks for choosing us and many thanks for your feedback. Welcome back soon. Regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Hazem on 7 Feb 2020
Dear Guest, Thanks for choosing us and many thanks for your feedback. Welcome back soon. Regards

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from Ariadne on 16 Dec 2019
Dear Guest, Thank you so much for you comments! Please come back, Best, Rob

10/10 Excellent

Linsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and friendly professional staff Thank you
Stayed 1 night in Oct 2019
Response from Agnetha on 8 Nov 2019
Dear Guest, Thank you so much for you comments! Please come back, Best, Rob

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
To far out from city centre grounds not maintained
Stayed 3 nights in Oct 2019
Response from Ariadne on 6 Nov 2019
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best, Johanna

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good rest for business traveller
the hotel is loacted in a harbour area, room is clearn with big window view, the buffet breakfast is great with many healthy choices
Stayed 1 night in Sep 2019
Response from Hazem on 26 Oct 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. See you back soon. Kind regards

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel
Easy access to metro (76 bus takes you right into old town) and it is just a 10 minute walk to metro to get to Stockholm Central. Hotel breakfast is actually pretty amazing but the rooms are just so so. Clean but feels dated.
Stayed 3 nights in Oct 2019
Response from Hazem on 26 Oct 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. See you back soon. Regards

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again soon!
Loved it. Walking distance from bus stop and convenience store. Quiet and peaceful.
Stayed 3 nights in Sep 2019
Response from Hazem Eissa on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Regards

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ariadne on 9 Sept 2019
Dear Guest, Thank you so much for you comments! Please come back, Best, Rob

8/10 Good

golam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Ariadne on 10 Sept 2019
Dear Guest, Thank you so much for you comments! Please come back, Best, Rob

10/10 Excellent

Renee, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic first impressions! Kids lounge, foosball and table tennis tables in the reception area. Our kids were given a welcome pack which was such a lovely gesture. And the best part was that it is located right by the cruise port that we were leaving from. Great staff and wonderful buffet breakfast service.
Stayed 2 nights in Aug 2019
Response from Hazem Eissa on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. Welcome back soon Regards

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Ariadne on 28 Aug 2019
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best, Johanna

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great if you want to catch the boat to the Åland islands/Helsinki early or late. It is extremely convenient, only less than 10min walk from the ferry check-in and harbor. The area is surely not so exciting for tourism, and you will probably need to find transport or walk sometime to the exciting Stockholm city center. Also if affraid of height do ask if there is another elevator than the ones in the loby, the view is amazing but the fear of height might surprise you. Minimal breakfast before 7am.
Stayed 1 night in Aug 2019
Response from Ariadne on 28 Aug 2019
Dear Guest, Thank you so much for you comments! Please come back, Best, Rob

10/10 Excellent

Suzann, Stockholm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Room was clean and comfortable and location was great. Breakfast was terrific. Great experience.
Stayed 1 night in Aug 2019
Response from Hazem Eissa on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. Welcome back soon. Regards

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Hazem Eissa on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Welcome back soon Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hazem Eissa on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Welcome back soon Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small bathroom —- we need to get our towels from the reception everyday.
Stayed 3 nights in Aug 2019
Response from Hazem on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Welcome back soon Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located a distance from the city, but easily accessed via bus. Great location if you are boarding a cruise ship. Bedding configuration for a family could have been better.
Stayed 3 nights in Jul 2019
Response from Hazem on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Welcome back soon Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view, nice breakfast for all, include for kids.
Stayed 4 nights in Apr 2019
Response from Hazem on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Welcome back soon Regards

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Watch with this property. We had paid extra to book a suite - the family we were with received theirs but we received a room with 2 small twin beds and a pull out sofa for 1 person to sleep our family of 4. We begged the front desk for the room we had booked and they did nothing. We ended up sleeping 3 people in the side by side twin beds (2 adults and a 1110lb 5foot 4 11 year old) and our other child had the small pull out. Ridiculous considering we had paid for a room that slept 4 people, the same room our friends booked and they received with 4 beds. Will never ever recommend this property.
Stayed 2 nights in Jul 2019
Response from Hazem Eissa on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Welcome back soon Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n clean
Nice and clean and about a fifteen-minute ride to downtown Stockholm on bus number 76.
Stayed 1 night in Jul 2019
Response from Hazem on 21 Sept 2019
Dear Guest, Thanks for choosing us and many thanks for your feedback. We will consider your feedback immediately. Welcome back soon Regards

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a weekend break
Stayed here for 3 nights, family with 2 kids:6 and 8. Having table tennis and table soccer in the hall is a winner. Loved the big open space there. Very good location: next to a bus stop. The metro is easily accessible with a 10mins walk, mostly covered, thus convenient in rain as well. Supermarket is next to the hotel. Breakfast buffet is awesome!!! Great abundance of everything you'd need. A luxurious offer. We've had a room at 13rd floor, with a splendid view. One of the elevator was out of order for some time during the weekend. Acess was slower with the remaining 2 but taking the stairs was not the end of the world for us. Room was nice and clean, just enough room for the 4 of us. All in all I highly recommend this place.l
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
One lift was out of order and the lifts were overcrowded and difficult to get hold of,
Stayed 1 night in Jul 2019
Response from Hazem Eissa on 15 Jul 2019
Dear Guest, Thanks for choosing us at Scandic Ariadne. We will consider your feedback immediately. Welcome back soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to cruise ships
We stayed here because of the proximity to the docks. We boarded a cruise the next day! The hotel is nice. It was pretty clean. The food on site was expensive, but decent. The breakfast buffet was actually pretty great though!
Stayed 1 night in Jun 2019
Response from Hazem Eissa on 13 Jul 2019
Dear Guest, Thanks for choosing us at Scandic Ariadne. Welcome back soon. Kind regards

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Hazem Eissa on 13 Jul 2019
Dear Guest, Thanks for choosing us at Scandic Ariadne. Welcome back soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Hazem Eissa on 13 Jul 2019
Dear Guest, Thanks for choosing us at Scandic Ariadne and welcome back soon. Kind regards

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but need to be asking every tray to clean your room. Also internet not good
Stayed 8 nights in Jun 2019
Response from Ariadne on 24 Jun 2019
Dear Guest, Thank you so much for you comments! Please come back, Best, Rob

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not the best choice to enjoy Stockholm
Bad location (unless you need a stay before or after a cruising trip). No interesting things nearby (just a supermarket). Confusing transportation (after a while, you learn how to use bus No. 76). Instructions from the hotel for transportation lousy. No room cleaning (unless you specifically ask for it...): the argument is the care for the environment (?); it rather looks the hotel is saving on costs... Good breakfast, low quality restaurant. Reasonably good free wi-fi.
Stayed 8 nights in Jun 2019
Response from Ariadne on 24 Jun 2019
Hi, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with your stay at Ariadne. Re cleaning, our new way of cleaning saving 10.million liters of water every year. We feel good to doing something for the sake of the planet. Nice reading that you enjoyed our breakfast. Welcome back. All the best, Johanna at Scandic