Pros:
- Very friendly staff
- Very good restaurant
Cons:
- Our rooms - 515 & 516 - were directly under the area that became a club at night, so we were listening to thumpjng bass until 3am. While they were very accommodating about changing our room after the first night, they shouldn't put anyone in those rooms without warning - especially people with children.
- One of the main reasons we chose to stay there was the pool. It was only after taking our daughter down there in her bathing suit that we were told it's adults-only except for summer and Swedish school holidays. We didn't know there were any restrictions (nothing was mentioned on hotels.com, which gave us a partial refund when we called them), and even if we had, we would have assumed Aug 17 was still summer, but apparently the hotel defines summer as ending only July 1 - Aug. 7.
- The suite they moved us to was very nice but a number of the lights didn't turn on, and others didn't turn off (we didn't complain to the hotel about this because we'd already been at the desk so much).