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Reviews of Super 8 by Wyndham Staunton

2 out of 5
Super 8 by Wyndham Staunton
1527 Herman Rd, Staunton, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 315 out of 638 reviews" "
Rating 8 - Good. 211 out of 638 reviews" "
Rating 6 - Okay. 71 out of 638 reviews" "
Rating 4 - Poor. 22 out of 638 reviews" "
Rating 2 - Terrible. 19 out of 638 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Travelled with partner
Staff were wonderful. Exceptionally clean rooms. Great for a 1 night stay, walking distance to a great Mexican Restaurant recommended by staff. We have no hesitation in recommending this motel to anyone who requires a good, quiet nights sleep at a reasonable price
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with partner
Very quiet, clean place to stay.
Stayed 1 night in Apr 2024
Response from Manisha Patel on 12 Apr 2024
Thank you for your 5 star review. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Pamela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Manisha Patel on 12 Apr 2024
Thank you for your 5 star review. We appreciate your business. We look forward to seeing you again.

6/10 Okay

Domenica, Winfield

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manisha Patel on 12 Apr 2024
Thank you for staying with us and your rating.

8/10 Good

D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Likes. Staff choose my room by the rear entrance doors. I didnt sleep at all from the noise of slamming doors. Dislikes .
Stayed 1 night in Mar 2024
Response from Manisha Patel on 18 Mar 2024
Thank you for your rating. We do apologize for the rudeness of other guests slamming the door we do try to warn them. We hope that you will give us a chance the next time you are in the Staunton area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manisha Patel on 8 Mar 2024
Thank you for your 5 out of 5 rating. We appreciate it. We are happy to see that we exceeded expectations. We look forward to seeing you again.

10/10 Excellent

Tom

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Feb 2024
Response from Manisha Patel on 8 Mar 2024
Thank you for your 5 star rating. We appreciate you trusting us with your hotel needs. We look forward to seeing you again on your future trips to Staunton, IL area.

10/10 Excellent

Madonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably price, breakfast included.
Stayed 1 night in Jan 2024
Response from Manisha Patel on 17 Feb 2024
Thank you for your excellent rating and business. We are glad to see you really enjoyed your stay. We look forward to seeing you the next time you are in the Staunton, IL area.

6/10 Okay

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manisha Patel on 17 Feb 2024
Thank you for staying with us. We look forward to seeing you again. Have a great day!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manisha Patel on 17 Feb 2024
Thank you for staying with us and your great rating. We appreciate your business and look forward to seeing you again.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 consecutive nights (booked separately). The first room was much more updated so I was disappointed when the second room just wasn't as nice. My only real problem was the heat in the room was off when I went in so it took awhile to warm the room up.
Stayed 1 night in Jan 2024
Response from Manisha Patel on 20 Jan 2024
Thank you for staying with us. We wish you would have let us know you were returning we would have gladly checked you in the first night and had you stay in the same room as your first. We look forward to seeing you again on your next trip to our area.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at the amenities at this property, often not available at this price point.
Stayed 1 night in Jan 2024
Response from Manisha Patel on 20 Jan 2024
Thank you again for staying with us we are happy to see you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice lobby, and affordable rates. Thank you!
Stayed 1 night in Oct 2023
Response from Manisha Patel on 20 Jan 2024
Thank you for trusting us with your hotel stay. We look forward to seeing you again.

2/10 Terrible

Terra

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Manisha Patel on 20 Jan 2024
We are sorry you did not enjoy your stay. We hope you have a happy new year.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
This hotel is very well maintained. It has been repainted, the carpets are brand new. We enjoyed the breakfast!
Stayed 1 night in Dec 2023
Response from Manisha Patel on 6 Jan 2024
Thank you for your excellent review. We are glad you enjoyed your stay. We look forward to seeing you again. Happy New Year!

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manisha Patel on 28 Dec 2023
Thank you for your rating. We hope you have a Happy New Year.

10/10 Excellent

Tom E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manisha Patel on 28 Dec 2023
Thank you for your 5 star review we appreciate your business and look forward to seeing you again on your next trip to our area. We hope you have a Happy New Year!

8/10 Good

Justin, St. Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 5 nights in Dec 2023
Response from Manisha Patel on 28 Dec 2023
Thank you for staying with us we appreciate your review. We Hope you have a Happy New Year!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Super 8
Very clean. Just what I needed for a quick one night stay.
Stayed 1 night in Dec 2023
Response from Manisha Patel on 11 Dec 2023
Thank you for staying with us and for the 10 out of 10 review. We are happy to see that you enjoyed your stay. We look forward to seeing you again. We hope that you have a Safe and Happy Holiday Season.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Nov 2023
Response from Manisha Patel on 11 Dec 2023
Thank you for your 5 star review. We are glad to see you enjoyed your stay. We look forward to seeing you again. We hope you have a Safe and Happy Holiday Season.

10/10 Excellent

Keivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the area
Stayed 1 night in Nov 2023
Response from Manisha Patel on 21 Nov 2023
Thank you for staying with us. Thank you for the 5 star review. We are glad to see you enjoyed your stay with us. We hope that you have a Safe and Happy Holiday Season.

10/10 Excellent

DENNIS, TOMAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we were hoping for. Excellent desk help, too.
Stayed 1 night in Nov 2023
Response from Manisha Patel on 14 Nov 2023
Thank you for the excellent review. We appreciate your business. We look forward to seeing you again. Have a Happy Holiday Season!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and reasonably priced
The suite was very spacious. Bed was very comfortable. Outstanding as far as cleanliness. Very quiet here and was able to sleep soundly.Staff was very attentive with excellent customer service. Price was very reasonable for the room. We plan on booking here again when we go back to the area.
Stayed 4 nights in Oct 2023
Response from Manisha Patel on 3 Nov 2023
Thank you for your excellent review. We are happy to see that we exceeded your expectations and look forward to your next visit. Have a Safe and Happy Holiday Season.

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Everything was clean and the pillows were very comfortable. The property is quiet.
Stayed 1 night in Oct 2023
Response from Manisha Patel on 3 Nov 2023
Thank you for your excellent review. I will share your comments with the team. We look forward to seeing you again the next time you are in the Staunton, IL area. Have a safe and Happy Holiday Season.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from Manisha Patel on 3 Nov 2023
Thank you for trusting us to take care of your traveling needs. We are happy to see that you enjoyed your stay. We look forward to seeing you in the future. Have a safe and Happy Holiday season.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
A very good value
Stayed 2 nights in Oct 2023
Response from Manisha Patel on 3 Nov 2023
Thank you for your business and excellent review. We are happy to see that we met your expectations and look forward to seeing you again. Have a safe and fun Holiday Season.

2/10 Terrible

John

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room I stayed had a smell to it. While everything else was clean, i had to buy deodorizers to help with the smell. They had my room type upstairs and this room was the only one downstairs so I didnt want to change.
Stayed 3 nights in Oct 2023
Response from Manisha Patel on 23 Oct 2023
We apologize for the issue with your room. But as you stated you did not want to move to an upstairs room or a different room the next day which we did offer you. That room recently had a new window put in it so maybe the smell is from the fresh wood and stain we used. We hope that if your ever in the area again you will give us another chance.

10/10 Excellent

Ewa

Stayed 1 night in Oct 2023
Response from Manisha Patel on 3 Nov 2023
Thank you for staying with us and the excellent review. We are looking forward to seeing you again the next time you are in the Staunton Il area. Have a safe and happy holiday season.

6/10 Okay

mark e johnson and alixe

Travelled with partner
Liked: Cleanliness, staff & service
The property is average and the price reflects this. We had a couple of flying bugs in our room that seemed to come in from the air conditioning unit. No streaming services available on tv. Will find another town to stay in on our return.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 13 Oct 2023
Thank you for the review. We are in the country and the bugs no matter how hard we try do get in. We are sorry to see that you did not enjoy your stay.

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent!
Stayed 1 night in Oct 2023
Response from Manisha Patel on 13 Oct 2023
Thank you for your 5 start rating. We are happy to see you enjoyed your stay. We look forward to seeing again the next time you are in our area.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manisha Patel on 7 Oct 2023
Thank you for the Great review. We are happy to see you enjoyed your stay. We look forward to seeing you on future trips.

8/10 Good

Gareld

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an event in Staunton and this was very convenient. The staff was nice and the room was clean and quiet. Not fancy but then neither was the price. We would stay here again.
Stayed 2 nights in Sep 2023
Response from Manisha Patel on 7 Oct 2023
Thank you for staying with us. We are happy to see you enjoyed your stay. We look forward to seeing you the next time you are in the Staunton, IL area.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area. Clean room. Nice staff.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 7 Oct 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Staunton. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice! Loved the seating area in lobby! Very convenient for an early riser when the rest of the gang is sleeping
Stayed 1 night in Sep 2023
Response from Manisha Patel on 3 Nov 2023
Thank you for staying with us and your great review. We are happy to see that you enjoyed your stay and our Lobby area. We look forward to seeing you again on your next trip to the Staunton, IL area

10/10 Excellent

Justin

Stayed 1 night in Sep 2023
Response from Manisha Patel on 13 Oct 2023
Thank you for your 5 star review. We are happy to see that you enjoyed your stay. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again!
So friendly and a super nice facility
Stayed 1 night in Sep 2023
Response from Manisha Patel on 7 Oct 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Staunton. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff friendly and enjoyed the hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Bathroom and room were very clean. Comfortable bed.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 21 Sept 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Staunton. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room and bathroom exceeded your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get in till very late. But the staff was very accommodating Cleanest super 8 in a long time.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 21 Sept 2023
Thank you for the excellent review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Teague, Ramsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice room, good area, quiet.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 21 Sept 2023
Thank you for the excellent review. We are happy to see that we exceeded your expectations. We look forward to seeing you again.

10/10 Excellent

Vickie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Quiet. Clean. Very friendly staff.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 21 Sept 2023
Thank you for your excellent review. Here at Super 8 by Wyndham Staunton we strive to give you the best stay experience. We look forward to seeing you again.

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed 1 night in Sep 2023
Response from Manisha Patel on 21 Sept 2023
Thank you for your rating we appreciate your time and your business.

10/10 Excellent

Penny

Stayed 2 nights in Sep 2023
Response from Manisha Patel on 7 Oct 2023
Thank you for your 5 out of 5 rating. We appreciate it and your business. We look forward to seeing you on your next trip to our area.

8/10 Good

Judith

Liked: Amenities, property conditions & facilities
Close to interstate easy off easy on. Nice town with groceries and auto parts store.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 16 Sept 2023
Thank you for your great rating. We appreciate your business and your time. We look forward to serving you in the future.

10/10 Excellent

Roberta

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Flat Pillows
The staff was nice but the pillows and bed were so uncomfortable. The pillows were so flat we drove to Edwardsville to buy pillows to sleep both nights.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 13 Sept 2023
Thank you for the excellent review. We are sorry that you did not like Wyndham's latest pillows. We are happy that you other wise enjoyed your stay and look forward to serving you in the future.

10/10 Excellent

MICHAEL, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manisha Patel on 13 Sept 2023
Thank you for your business and your excellent rating. We look forward to seeing you in the future.

10/10 Excellent

MICHAEL, Quincy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and it looks like the property has been freshly remodeled.
Stayed 1 night in Sep 2023
Response from Manisha Patel on 5 Sept 2023
Thank you for your excellent rating. We are happy to see you enjoyed the new look. We look forward to serving your hotel needs the next time you are in the Staunton, IL area.

10/10 Excellent

Kerry

Stayed 1 night in Aug 2023
Response from Manisha Patel on 13 Sept 2023
Thank you for your excellent rating and your business. We are glad to see we met your expectations and look forward to seeing you in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
A clean, well-managed place with a warm atmosphere. I noted a sense of pride in the operations which was a nice change to ordinary chain motels. Everything was clean, easy to access, and in good working order. (The laundry was out at the time, but probably an exception.)
Stayed 1 night in Aug 2023
Response from Manisha Patel on 11 Aug 2023
Thank you for your excellent review. We are glad you enjoyed your stay. We look forward to seeing you again the next time you are in the Staunton, IL area.

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness
Nice Little Hotel
A nice little hotel in a historic part of Route 66. A lot to learn if you talk to people in these little towns. The hotel was fairly clean. Not many people on staff but it worked. The clerk recommended an Italian restaurant in town which was very good. The room was clean but smelled strongly of stale cigarette smoke PU
Stayed 1 night in Aug 2023
Response from Manisha Patel on 11 Aug 2023
Thank you for your review we are sorry that you encountered any cigarette smoke smell in your. We are working on Making it clear to all smoking guest where and how far away from the hotel as our signs indicate minimum of 15ft. Our little town has many restaurants for all tastes and ages.

10/10 Excellent

Edmond, Conway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean. One of the best Super 8 I have been to.
Stayed 1 night in Aug 2023
Response from Manisha Patel on 11 Aug 2023
Thank you for your excellent review. We appreciate your business and look forward to seeing you again.