Exterior

Reviews of Hampton Inn Statesboro

2.5 out of 5
Hampton Inn Statesboro
350 Brampton Ave, Statesboro, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 943 reviews" "
Rating 8 - Good. 214 out of 943 reviews" "
Rating 6 - Okay. 56 out of 943 reviews" "
Rating 4 - Poor. 25 out of 943 reviews" "
Rating 2 - Terrible. 22 out of 943 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Task Force General Manager on 19 May 2024
Dear SANDRA, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hampton Inn Statesboro. Thanks for choosing us, and we hope to see you again soon.Thank you,Task Force General Manager

10/10 Excellent

Brentia

Stayed 1 night in May 2024
Response from Task Force General Manager on 15 May 2024
Dear Brentia, Knowing you enjoyed every aspect of your stay at Hampton Inn Statesboro is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Thank you,Task Force General Manager

10/10 Excellent

William H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the staff is extremely kind and helpful. The lady that sets up the breakfast in the mornings is amazing and goes above and beyond. In addition, there are plenty of food and shopping options within walking distance. Property was clean inside and out. Would definitely stay here again.
Stayed 2 nights in May 2024
Response from Task Force General Manager on 12 May 2024
Dear William, Thank you for your kind words about your stay at Hampton Inn Statesboro! We love knowing you had an outstanding stay and that our staff, particularly our breakfast attendant, left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with them. It is fantastic you appreciated our well-kept hotel. Our housekeeping team works diligently to ensure everything is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. We can't wait to welcome you back for another enjoyable stay!Thank you,Task Force General Manager

6/10 Okay

CHARINA

Travelled with partner
Very clean and nice front desk staff
Stayed 1 night in May 2024
Response from Task Force General Manager on 9 May 2024
Dear CHARINA, Thank you for evaluating your stay. A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your visit. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks regarding our staff. If there is anything we could have done to improve your experience, we would love your feedback. It was our pleasure to host your visit, and we look forward to your next stay with us. Thank you,Task Force General Manager

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot
Stayed 1 night in Apr 2024
Response from Task Force General Manager on 24 Apr 2024
Dear Chris, Thank you for choosing Hampton Inn Statesboro! We are delighted you had a fabulous stay. We strive to provide a comfortable and convenient experience for all our guests, and we're thrilled we met the mark. Your review means the world to us! We look forward to welcoming you back soon. Thank you,Task Force General Manager

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024
Response from Task Force General Manager on 8 May 2024
Dear Jeff, We are delighted you enjoyed your stay at Hampton Inn Statesboro. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. Thank you for choosing us as your host, and we look forward to welcoming you back in the future.Thank you,Task Force General Manager

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Carrie, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hampton Inn Statesboro. We'd love to host you again someday for yet another unforgettable visit.Thank you,Task Force General Manager

10/10 Excellent

gary

very comfortable
Stayed 2 nights in Apr 2024
Response from Task Force General Manager on 15 Apr 2024
Dear Gary, We appreciate you taking the time to leave your kind review for Hampton Inn Statesboro. Your satisfaction is important to us; therefore, we are thrilled you had a comfortable stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Thank you,Task Force General Manager

10/10 Excellent

Teresa

Stayed 1 night in Apr 2024
Response from Task Force General Manager on 1 May 2024
Dear Teresa, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn Statesboro.Thank you,Task Force General Manager

10/10 Excellent

Paul

Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Paul, We appreciate you taking the time to leave your kind rating for Hampton Inn Statesboro. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Thank you,Task Force General Manager

10/10 Excellent

Anne

Very clean. Quiet. As a woman traveling alone I felt very safe
Stayed 1 night in Feb 2024
Response from Task Force General Manager on 5 Apr 2024
Dear Anne, We are delighted you had a great experience at Hampton Inn Statesboro! Our top priority is providing a clean and safe environment for our guests. It is wonderful to know you felt comfortable and secure during your stay. Your satisfaction means the world to us, and we look forward to welcoming you back soon for another enjoyable visit!Thank you,Task Force General Manager

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, nice rooms
Stayed 1 night in Mar 2024
Response from Task Force General Manager on 4 Apr 2024
Dear ROBERT, Thank you for sharing your feedback about your stay at Hampton Inn Statesboro! We are delighted you found our hotel convenient and enjoyed our lovely rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay soon.Thank you,Task Force General Manager

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities
Service at front desk was lacking.
Stayed 1 night in Apr 2024
Response from General Manager on 2 Apr 2024
Dear Scott, Thank you for choosing our hotel and for providing feedback. We hope your overall stay was pleasant, but we want it to be perfect. It is disappointing to read about the issues you experienced with our front desk. Your comments will be shared with our team to ensure we are well-poised to serve you in the future. It was our pleasure to accommodate you, and we hope you will give us another opportunity to show you the outstanding hospitality you deserve. Thank you,Task Force General Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
There was a room available for a little earlier check in.
Stayed 1 night in Mar 2024
Response from Task Force General Manager on 21 Mar 2024
Dear Deborah, Thank you for your feedback. We are glad to accommodate your request for an earlier check-in at Hampton Inn Statesboro! Ensuring our guests' comfort and convenience is our top priority. We appreciate your kind words and hope you enjoyed your stay with us. We look forward to welcoming you back soon for another enjoyable experience!Thank you,Task Force General Manager

10/10 Excellent

Angela

Stayed 1 night in Mar 2024
Response from Task Force General Manager on 6 Apr 2024
Dear Angela, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hampton Inn Statesboro. We'd love to host you again someday for yet another unforgettable visit.Thank you,Task Force General Manager

8/10 Good

Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Noelle, Thank you for the generous rating of Hampton Inn Statesboro. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again.Thank you,Task Force General Manager

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2024
Response from Task Force General Manager on 27 Feb 2024
Dear Tiffany, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Hampton Inn Statesboro and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Thank you,Task Force General Manager

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Michael, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Hampton Inn Statesboro. We look forward to welcoming you back on your next visit.Thank you,Task Force General Manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 23 Feb 2024
Dear Dan, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Hampton Inn Statesboro and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Thank you,Task Force General Manager

6/10 Okay

James

Business traveller
Liked: Staff & service
When I came to my room after a very long work day , the room was like a sauna (no exaggeration, over 100 degrees) and would take hours to cool down. I was moved to another room immediately but it to multiple trips to the lobby to get the digital key resolved before I could actually get it and to sleep.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

10/10 Excellent

Destiny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving the staff at the front desk were very pleasant.
Stayed 2 nights in Feb 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Meghan

Travelled with family
Liked: Staff & service
Great location. Easy walking distance to plenty of restaurants. 1 mile from GSU - super convenient. Our room was worn - lights not working, lamp shade stained. And we had the room directly across from the elevator. Could hear everything in the hallway and in the room next to us.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Staff their was very friendly. Includes the front desk, house keepers and the people that worked in the dining room. Room was cleaned and very nice. Bed was very comfortable. We will stay again. Thank you everyone at The Hampton in Statesboro georgia
Stayed 1 night in Jan 2024

10/10 Excellent

glen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible. Very clean. No complaints. The staff was very friendly and the breakfast was pretty good as well. Would stay here again.
Stayed 1 night in Jan 2024

4/10 Poor

SUSAN, CHATTANOOGA

Stayed 1 night in Jan 2024

2/10 Terrible

Denetra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Feces in toilet
Unfortunately, this hotel lost all their points due to lack of cleanliness. The toilet was not cleaned when I arrived to my room. There were remnants of feces inside. There was hair on my bed and towels. I always travel with my own cleaning supplies, so I just cleaned the room myself, but I should not have to!
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room easy to get to
Stayed 1 night in Jan 2024

4/10 Poor

Boris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated bathrooms
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Check in was poor but probably due to inexperienced staff.
Stayed 2 nights in Dec 2023

8/10 Good

Marjorie

Stayed 1 night in Dec 2023

10/10 Excellent

Dollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Amazing customer service from Ms. Amy
Let me start by saying at my check in Ms. Amy was truly AMAZING, her customer service was A1 service. She made my entire trip. The newly renovated rooms are amazing.❤️🌹
Stayed 1 night in Dec 2023

10/10 Excellent

Jacquelyn

Liked: Staff & service
Furnishings on 3rd floor need updating, cleaning, etc. Walls are too thin. Could not sleep because of loud talking, children playing in adjoining rooms or maybe it was the rooms above us.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a good location, and the staff were very courteous. The room was clean and in good condition.
Stayed 1 night in Dec 2023

6/10 Okay

Sylvia

Stayed 1 night in Dec 2023

8/10 Good

Donna

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fast, friendly check-in. Spacious and clean room. Quiet atmosphere with restaurants within walking distance.
Stayed 1 night in Dec 2023

10/10 Excellent

Willona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Amenities
The building is old and seems neglected
Stayed 1 night in Nov 2023

10/10 Excellent

Tiffany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean!!!!! Staff was extremely helpful and nice!
Stayed 1 night in Nov 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Cynthia, Powder Springs

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The place is needing new carpet and bathroom floors were sticky and grungy. Furniture was pretty banged up. Door molding was gone and you could see light all the way around the door to the hall way, very noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

Carrol, martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel,is beautiful and the staff were very friendly and extremely helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - unsatisfactory customer service.
Happy with the stay but after staying there for 13 days because we were adopting a new boorn baby and it was born as a prematurely (at 34 weeks), we had to extend our stay because the baby was not out of the nicu. The hotel management would not extend our stay at the current rate but instead had us book another one at double the previous rate we had for 13 days!! To me, someone who has worked in the service industry, this was not good customer service.
Stayed 3 nights in Oct 2023

6/10 Okay

Sharon

Liked: Staff & service, room comfort
Needs updating
Room directly above us was noisy, one of us was awakened in the night. Bathroom: toilet too low, shower door glass very filmy, shower head sprays every which way. Crack around door.
Stayed 1 night in Oct 2023