5 outdoor pools, pool loungers

Reviews of TradeWinds Island Grand

4 out of 5
TradeWinds Island Grand
5500 Gulf Blvd, St. Pete Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1010 reviews" "
Rating 8 - Good. 268 out of 1010 reviews" "
Rating 6 - Okay. 186 out of 1010 reviews" "
Rating 4 - Poor. 109 out of 1010 reviews" "
Rating 2 - Terrible. 70 out of 1010 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I visited the resort and had an amazing time. There is plenty of things for both of us to enjoy.
Stayed 2 nights in May 2024

4/10 Poor

Alyssa

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and I must say all of my reviews were good but this time we got a room that looked like a closet, meaning the darkness with no window it’s almost like a motel instead of a hotel. I expected Tradewinds to do better than this. For the amount of money I spent on a room a night there I can get an all inclusive package for the same amount of money and at least the service will be better. We had someone at the front desk to check in and I will tell you if she smiled one time, that’s a lot. The hotel room we were given, was one I had never stayed in. Only 2 elevators in which one wasn’t even functions. We had to walk about 10 mins to get to the beach, although the original trade winds which I used to stay at which is the main building is on the beach all the other small ones they’ve bought over time are. Horrible. I contend will not recommend unless you ask for a room in the main building. It was lousy, loud and expensive and not worth 700 for 2 nights! Nah I’ll pass, I will go to Mexico and enjoy myself so much more. Just goes to show that just because something shines it doesn’t mean it’s gold. So at this point Tradewinds to me means nothing and I would rethink if planning non staying here.
Stayed 1 night in May 2024

6/10 Okay

William

Travelled with family
Disliked: Staff & service
Cabanas were ok. Staff was ok but clearly over worked. Waited long times for everything.
Stayed 1 night in May 2024

10/10 Excellent

Jaclyn

Stayed 1 night in May 2024
Response from Customer Service on 24 May 2024
Jaclyn, thank you for your fantastic rating! The team at Island Grand a TradeWinds Beach Resort is thrilled to see your positive feedback. We hope to welcome you back for another enjoyable stay!

10/10 Excellent

Maricely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Maricely, thank you for your excellent rating. The team at Island Grand a TradeWinds Beach Resort is thrilled to know your stay was outstanding. We're looking forward to welcoming you back!

6/10 Okay

Jessica

Stayed 3 nights in May 2024
Response from Customer Service on 21 May 2024
Jessica, thank you for taking the time to provide a rating of your stay. Your feedback is important to us, and we strive to make every guest experience enjoyable. If you have any specific comments or suggestions, we would love to hear from you.

6/10 Okay

Annemarie

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Customer Service on 20 May 2024
Annemarie, thank you for sharing your thoughts. We always strive to provide a great experience to all of our guests. If you have any specific feedback, we would appreciate hearing more details about your stay.

10/10 Excellent

Sarah, Millis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were here for four days, only one elevator worked so the wait time was long, WiFi was also down, so no online ordering, wait time was also ridiculously long. Ice maker on second floor was down.
Stayed 3 nights in May 2024
Response from Customer Service on 19 May 2024
Sarah, thank you for choosing Island Grand a TradeWinds Beach Resort for your stay. It's wonderful to hear that you spent four days with us. We regret that there were some inconveniences during your visit. Our team is continuously working to enhance the guest experience, and your feedback is valuable. We're looking forward to welcoming you back for an even better stay in the future.

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Apr 2024
Response from Customer Service on 16 May 2024
Kathryn, thank you for staying at Island Grand a TradeWinds Beach Resort! We are delighted to hear you had a wonderful experience. We hope to welcome you back soon for another memorable stay.

10/10 Excellent

JAMES

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is fun, kid friendly resort! Our family loved the activities pool side and on the beach. We would definitely recommend this resort and would definitely consider returning in the near future.
Stayed 4 nights in May 2024
Response from Customer Service on 16 May 2024
James, Island Grand a TradeWinds Beach Resort is thrilled to hear that your family had such a fantastic time enjoying the poolside and beach activities. Your recommendation means a lot to us, and we would be delighted to welcome you back for another unforgettable stay soon!

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Customer Service on 16 May 2024
Erin, thank you for your rating of Island Grand a TradeWinds Beach Resort. We're pleased you had a positive experience and hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Customer Service on 14 May 2024
Cindy, we're thrilled to see your 5-star rating for Island Grand a TradeWinds Beach Resort. It seems you've had a delightful experience, and we're delighted to have met your expectations. We look forward to welcoming you back on your next beach holiday. Safe travels!

2/10 Terrible

Sandro

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, it was awful. Found a bug on the bed as soon as I walked into the room. We booked 2 rooms for $400 dollar each . One of the rooms was great the other one was a 4x4 double room no view. What a disappointment. I wanted to talk to Matt ( manager) but he was not available. Not coming again for sure.
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Sandro, we regret to hear about your recent experience and that it didn't meet your expectations. It's concerning to hear about the unwanted visitor in your room and we certainly want to investigate this issue further. Additionally, we recognize the issue with the room view differential and can understand the disappointment. We apologize for the inconvenience caused when trying to connect with the manager. Please feel free to reach out with further details, as your feedback helps us improve our overall guest experience. It would be an honor to have the opportunity to change your perspective about our resort.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 12 May 2024
Gary, thank you for your 5-star Expedia review. It brings us immense joy knowing your stay at Island Grand a TradeWinds Beach Resort was wonderful. We hope to welcome you back for another memorable experience in the near future.

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay on property. Having only one elevator near our room got a little difficult during check in and check out times. We never did get a chair at the pool. People put towels on chairs and walk away. There is no way to use that area to relax. We made the best of what was there, but I think that area needs more monitoring. Front Desk and staff throughout the resort were wonderful. We would definitely come back to visit.
Stayed 2 nights in May 2024
Response from Customer Service on 12 May 2024
Carla, it's great to know you had an enjoyable time at Island Grand a TradeWinds Beach Resort. We aim to provide the best for our guests, and your feedback about the elevator accessibility and pool comfort will certainly be considered. We assure you our team members are always striving to address such issues for the convenience of our guests.We're especially delighted to hear that our colleagues throughout the resort brought positivity to your experience. We're eagerly waiting for a chance to serve you again on your next visit.

8/10 Good

Collin

Stayed 1 night in May 2024
Response from Customer Service on 12 May 2024
Collin, it's great to see the four stars for your stay at Island Grand a TradeWinds Beach Resort! We are glad to hear that you enjoyed your experience. Should you have any feedback for us, we would highly appreciate it to elevate our guest experiences. We look forward to welcoming you back in the future!

6/10 Okay

Bianca

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 9 May 2024
Thank you for the feedback, Bianca.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has so many activities that are great. The rooms are a bit over priced for quality but the staff is amazing and the price includes so much it’s still worth it!
Stayed 2 nights in May 2024
Response from Customer Service on 12 May 2024
Kelly, it's pleasing to hear that you appreciated all the exciting activities at Island Grand a TradeWinds Beach Resort and the wonderful team members who make our resort shine. We aim to provide a rich experience, balancing the room rates with the multitude of included benefits. We look forward to your next visit.

10/10 Excellent

Jayden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a weekend three days and the experience was amazing, the staff were friendly and helpful regardless of their role on the resort and very above and beyond!!!We will definitely stay here again, the only issue were the elevators for the main building were broken most of the trip but there were other elevators available with a bit of a walk.
Stayed 2 nights in May 2024
Response from Customer Service on 7 May 2024
Jayden, it's wonderful to hear that you had an amazing stay at Island Grand, a TradeWinds Beach Resort. We're proud of our team members who always go above and beyond to assist our guests. We appreciate your understanding about the elevator situation. We're glad it didn't dampen your overall experience and we eagerly look forward to welcoming you back for another memorable stay.

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 7 May 2024
Justin, it's fantastic to know you had a wonderful experience at Island Grand, a TradeWinds Beach Resort. We appreciate your high score rating and are thrilled to see that we met your expectations. We eagerly await your return visit for more unforgettable memories by the beach.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. I love this property and all the fun amenities they have to offer while on the property. I will be returning for future stays.
Stayed 1 night in May 2024
Response from Customer Service on 7 May 2024
Erica, it's wonderful to hear that you had such an enjoyable stay at Island Grand a TradeWinds Beach Resort. Our lively features and amenities aim to provide a memorable experience. We take delight in knowing you plan to return for future stays. See you next time!

10/10 Excellent

Ailet Jazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and pool were excellent
Stayed 6 nights in Apr 2024
Response from Customer Service on 4 May 2024
Ailet, thank you for sharing your wonderful experience at the Island Grand a TradeWinds Beach Resort. We're thrilled to know how much you enjoyed our beach and pool amenities. We truly appreciate your feedback and look forward to welcoming you back.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time and will definitely be back!!
Stayed 4 nights in Apr 2024
Response from Customer Service on 2 May 2024
Stephanie, thank you for sharing your wonderful experience at Island Grand a TradeWinds Beach Resort. We're thrilled to hear you enjoyed your stay and it would be our pleasure to welcome you back in the future! Safe travels till then.

6/10 Okay

Chrissy

Stayed 4 nights in Apr 2024
Response from Customer Service on 21 May 2024
Chrissy, thank you for sharing your feedback. Your experience is important to us, and we will use your feedback to enhance our offerings and service. We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.

8/10 Good

Lauren

Stayed 4 nights in Apr 2024
Response from Customer Service on 2 May 2024
Lauren, thank you for taking the time to rate your experience at Island Grand a TradeWinds Beach Resort. We're glad to know that your stay was pleasant. We are continuously working towards enhancing our services and look forward to the opportunity of welcoming you back in the future.

6/10 Okay

Nancy Kay

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Customer Service on 1 May 2024
Nancy Kay, it certainly seems like your experience at Island Grand a TradeWinds Beach Resort was a mixed one. We'd appreciate the opportunity to improve by understanding your perspective. Any additional feedback you can provide would be greatly appreciated. Thank you for taking the time to rate us.

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024
Response from Customer Service on 1 May 2024
Khalil, it's simply fantastic to see that your stay at Island Grand a TradeWinds Beach Resort met your expectations in every way. We feel so grateful for your positive feedback. Looking forward to welcoming you back to experience even more of what we have to offer.

6/10 Okay

Brendon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Absolutely love the atmosphere! Super fun activities for the family to participate in all day long. Love all the beach fun opportunities. The main Tradewind rooms could use some up grades but they were very clean. The elevators near our room were broken off and on throughout the week. Which was a little frustrating at times. We were spoiled in the past and stayed at the Rumfish. This facility was closed to a private group while we were there. That was disappointing. But we will definitely be back and hope the Rumfish is available to book next time.
Stayed 5 nights in Apr 2024
Response from Customer Service on 1 May 2024
Brendon, thank you for sharing your appreciation for Island Grand's atmosphere and beach activities! We're pleased you found our accommodations to be well-maintained, while we continuously strive for improvements. It's unfortunate to hear about your experience with the elevators, we always aim to minimize disruptions for our guests. We look forward to having you back again and ensuring your next visit is even more enjoyable, possibly with a stay in the preferred Rumfish facility.

6/10 Okay

Judith

Travelled with family
Disliked: Property conditions & facilities
Rooms were clean.
Stayed 4 nights in Apr 2024
Response from Customer Service on 1 May 2024
Judith, it's lovely to hear that you recognized the cleanliness of our rooms. We're committed to providing our guests with well maintained surroundings. For your next visit, we hope to showcase some of our special amenities and services to enhance your experience.

8/10 Good

Arben

Stayed 3 nights in Apr 2024
Response from Customer Service on 19 May 2024
Arben,Thank you for your positive rating! We're delighted that you enjoyed your stay at Island Grand a TradeWinds Beach Resort. We look forward to welcoming you back for another memorable experience.

10/10 Excellent

Ginger

Stayed 2 nights in Apr 2024
Response from Customer Service on 19 May 2024
Thanks for the outstanding rating, Ginger!We're delighted your time at Island Grand a TradeWinds Beach Resort was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Berfalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the perfect getaway just me and my girls. Beach is walking distance staff is amazing. The food options are great. The 7 POOLS!!! It’s a vibe
Stayed 3 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Berfalia, it warms our hearts to hear that you found Island Grand a TradeWinds Beach Resort to be the ideal escape for you and your girls. We're thrilled that the beach's proximity, our wonderful team members, diverse culinary choices, and numerous swimming pools contributed to the fantastic ambiance. We appreciate your kind comments and look forward to welcoming you back for another "vibe" on your next vacation.

4/10 Poor

carlos

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Front desk sent us to concierge for room directions. They walked us over the entire property looking for our room. Apparently no one knows. After 45 minutes we found it. Elevators were at 1 per bank unless you were at my room then they were all out. Had to wait for 30 minutes for an elevator as this was the only way my 84 yr old mother (who I brought here for her birthday) could get down. Our room’s bathroom door wouldn’t shut so no privacy showering or using the bathroom. We got a text warning a machine would detect smoke in the room but they can’t identify loud banging non stop thru out the night. On top of that not one person but Ms. Judy greeted us with a smile or even greeted us at all, our entire stay. I paid over $800 for what I expected to be a relaxing birthday for my mom and instead we had this experience.
Stayed 2 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Carlos, your feedback is concerning, as it does not reflect the experience we strive to provide our guests. We apologize for the hurdles during the check-in process and any inconvenience related to the location of your room. Additionally, we understand your frustration regarding the elevator situation, especially when traveling with senior family members. We regret hearing of any difficulties experienced with the bathroom door in your suite. Should any discomfort arise in the future, please let our team members know immediately so that they could adjust or rectify the situation. Ms. Judy will be pleased to hear that she made a positive impression on you; however, we aim for all our colleagues to extend the same level of warmth and welcome. We genuinely hope for another opportunity to redeem your initial impressions and turn your experience around.

8/10 Good

Takella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was very congested but clean atmosphere!
Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr 2024
Takella, we appreciate you taking the time to share your experience at Island Grand a TradeWinds Beach Resort. It's uplifting to know you noted our clean atmosphere. As for the congestion, it can sometimes happen due to our resort's popularity, but we're glad it didn't detract from your overall stay. We hope to host you again in the future.

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A family favorite! We have been there three times and will return!
Stayed 4 nights in Apr 2024
Response from Customer Service on 26 Apr 2024
Kate, thank you for sharing your wonderful experiences at Island Grand a TradeWinds Beach Resort. It brings us great joy to hear that our resort has become a family favorite. We eagerly await your return for yet another memorable stay.

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were excellent, location was perfect, pool and beaches were above average. It was also great that you got as many lounge chairs on the beach included as you needed, they didn't nickel and dime you. The rooms could use some updating, and I don't think beachfront rooms should have carpets, it makes them smell a little musty. But that would be my only negative on the place.
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
Jennifer, thank you for sharing your experience at Island Grand a TradeWinds Beach Resort. We're delighted to hear that you appreciated our amenities, prime location, and beach facilities. We also value your feedback regarding the room furnishings and will consider this as we continue to enhance our guests' experience. We're thrilled that you enjoyed the inclusive aspects of our beach service. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back soon.

6/10 Okay

Shelley

Liked: Cleanliness
Stayed 9 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Shelley, thanks for taking the time to share your rating. It appears that your stay may have met some, but not all, of your expectations. We'd be grateful for any additional feedback to help us improve. We hope to have another opportunity to host you at Island Grand, a TradeWinds Beach Resort, and deliver a more positive experience.

2/10 Terrible

Ingrid

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in serious need of an update, absolutely everything looks old, falling apart or cheaply fixed. Pools are overcrowded, beds are uncomfortable, blankets full of hairs, elevators not working… was not a pleasant vacation.
Stayed 4 nights in Apr 2024
Response from Customer Service on 22 Apr 2024
Ingrid, it's disappointing to read about your recent experience. Your feedback regarding the state of our facilities, crowded pools, and the comfort of our accommodations is crucial. Moreover, we deeply regret the cleanliness issues you described. This surely contradicts our high standards of hospitality. Rest assured that we are continuously working to enhance our facilities and services to meet and exceed expectations. We do hope that we can have the opportunity to restore your confidence in us in the future.

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Jimmy, it's great to hear that you had a positive experience at Island Grand at TradeWinds Beach Resort. We appreciate your rating and we hope to have you stay with us again in the future.

10/10 Excellent

Beth

Stayed 5 nights in Apr 2024
Response from Customer Service on 12 May 2024
Beth, thank you for choosing Island Grand a TradeWinds Beach Resort for your stay. We are delighted to hear that your experience was enjoyable. We'd love to have the pleasure of your company again in the future.

4/10 Poor

Wendy, IPSWICH

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Lots to do for young families. Beach water slide very fun. Huge beach. Very big hotel that sadly had RumFish sister property closed off due to a private function (for next 10 days! Beware). Small pools and hot tubs for number of guests without the advertised room to spread out. Felt gypped even though they did move main zip line and campfire over. That's shady to advertise all these facilities and not prewarn that many will be off limits. Apathetic beach staff. Couldn't get a room til 5:20 pm. Not what I'd hoped, in other words.
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr 2024
Wendy, we regret to hear your experience didn't meet your expectations. It's unfortunate timing that some facilities were unavailable due to prior commitments. We understand the disappointment in not having adequate pool space and the late room availability. Your comments about the perceived apathy of our beach colleagues have been noted. They are usually praised for their exceptional service. We aim to provide all guests with a superior experience, and your thought will help us improve in future. We hope you may give us another opportunity to better your impression in the future.

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Property conditions & facilities
The beach is wonderful but the property is in serious need of upgrades
Stayed 4 nights in Apr 2024
Response from Customer Service on 20 Apr 2024
Elizabeth, thank you for your feedback. It's wonderful to hear you appreciated the beach. Your comments about the property improvements have been noted. We continually strive to improve our resort to ensure a delightful experience for our guests. We hope you'll give us another chance to impress you in the future.

4/10 Poor

Samantha

Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from Customer Service on 19 Apr 2024
Samantha, it seems your recent stay met with some challenges and for that, we apologize. We value your feedback as it helps us ensure we are consistently providing the best experiences for our guests. Please know, improvements are always ongoing and we hope we'll have another opportunity to better serve you in the future.

8/10 Good

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family loved staying there everything was great, if i have to say something would be that we like big pools and all the pools in property are really small however the pool have music, games and activities
Stayed 2 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Olga, thank you for sharing your experience at Island Grand a TradeWinds Beach Resort. We're thrilled to hear that your family enjoyed their stay and partook in the fun games, activities, and music offered at our pools. While the pool sizes may not have met your preference, we hope that the lively atmosphere added to your enjoyment. We look forward to welcoming you and your family back for another memorable stay.

4/10 Poor

Deborah Sander

Disliked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Deborah Sander, thank you for taking the time to leave a rating, even though no specific concerns or praises were mentioned. It seems like your experience didn't match your expectations. We invite you to share any specific issues so we could strive to improve. Your feedback matters, and we're committed to enhancing everyone's experience at our resort.

8/10 Good

Roberto G

Travelled with family
Liked: Cleanliness, staff & service, amenities
Almost every thing.
Stayed 3 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Roberto G, thank you for sharing your feedback from your stay at Island Grand a TradeWinds Beach Resort. It’s wonderful to grasp that your stay was largely enjoyable. If there's anything we can improve, we encourage you to let us know. We hope your travels bring you back soon.

10/10 Excellent

Bernadette, Molalla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy in and out. It was clean, had been refreshed, true to advertisisng. The bad is the drink pricing. Way out of line for what it was and the value. I'd give that a D.
Stayed 2 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Bernadette, it's delightful to know you found your visit to Island Grand a TradeWinds Beach Resort to be convenient and appreciative of our spotless facilities. Regarding your comments on our beverage pricing, we believe it reflects the quality of our offerings. However, we constantly review guest feedback to ensure our pricing provides good value. We hope to welcome you back for another splendid stay in the near future.

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun and family friendly. Perfect for kids. Tons of activities. Nice rooms, beautiful pools and great access to beach and cabanas. Some construction going on around hotel and elevators were slow and often stopped working. That was the only negative. Super friendly staff too
Stayed 5 nights in Apr 2024
Response from Customer Service on 13 Apr 2024
Katherine, it's delightful to read about your family having a fun-filled experience at Island Grand a TradeWinds Beach Resort. We're thrilled the provided activities, pleasing accommodations, stunning pools, and easy beach access exceeded expectations. As we continue to enhance our resort, we deeply appreciate your patience with the ongoing work and occasional elevator delays. Your remarks about our team members' superb friendliness truly warmed our hearts. We hope to welcome you back for another memorable visit soon.

10/10 Excellent

Patrick

Stayed 4 nights in Apr 2024
Response from Customer Service on 2 May 2024
Patrick, thank you for your 5-star rating of Island Grand a TradeWinds Beach Resort. We're delighted you enjoyed your stay and we hope to welcome you back soon.

8/10 Good

Jeanine

Liked: Staff & service
Plenty for kids to do
Stayed 4 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Jeanine, we're thrilled to hear that Island Grand a TradeWinds Beach Resort had plenty of activities for the kids. Our aim to provide engaging adventures for our younger guests seems to have been appreciated. Thank you for sharing your experience, and welcome back any time!