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Reviews of Drury Inn & Suites St. Louis Airport

3 out of 5
Drury Inn & Suites St. Louis Airport
10490 Natural Bridge Rd, St. Louis, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1007 reviews" "
Rating 8 - Good. 203 out of 1007 reviews" "
Rating 6 - Okay. 49 out of 1007 reviews" "
Rating 4 - Poor. 20 out of 1007 reviews" "
Rating 2 - Terrible. 19 out of 1007 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, comfortable room!
Stayed 1 night in May 2024

6/10 Okay

Kirk, ames

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have a family, this is a place to be. If you are like me and travel with just a spouse, go somewhere else.
Stayed 2 nights in May 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities
Scrambled eggs and ham, etc., at breakfast were excellent on 1st day, out on 2nd day. The 530 Happy Hour food and drink were very good, also. It is a good location off I70, and near I170, and I270. The indoor pool and hot tub were closed - due to thunderstorms I was told??
Stayed 2 nights in May 2024

4/10 Poor

Jim & Julie

Travelled with family
Disliked: Staff & service
The room was fine. The mattress was so springy/bouncy it was impossible to get any sleep with my spouse from being jostled so hard every time he moved. We were in room 316, quite a distance from the front desk. I was less than happy when I had to return to the front desk three times during my two night stay because my room key quit working. The third time I was short irritated with the girl at the desk and she had to be physically pulled away from the counter by another employee because she got angry and started yelling at me. It’s a ghetto area, but that comes with an airport location.
Stayed 2 nights in May 2024

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Amit

Travelled with family
Liked: Staff & service
Front desk staff was very helpful. The housekeeping was infrequent, during our 5-night stay, we had no cleaning, the room was tidied up twice.
Stayed 5 nights in May 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful!
Stayed 1 night in May 2024

10/10 Excellent

Deborah Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and welcoming staff.
Stayed 1 night in May 2024

4/10 Poor

Orlanda

Travelled with group
Disliked: Cleanliness, property conditions & facilities
UNFORTUNATELY WE FOUND BED-BUGS IN OUR ROOM!!!!!! We got refunded for one night and they offered to switch our rooms but after seeing that I was ready to go! management stated that they will do an inspection of the room.
Stayed 2 nights in May 2024

2/10 Terrible

Shelly, Poplar Bluff

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and run down.
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were so kind to me and my husband. For us being slightly alternative people that usually will get treated different, they treated us like anyone else!! Highly recommend. Also they had upgraded our room so we didnt have to wait till one was open.
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ashley

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Always love Drury no complaints... The property did look older than most though. I have definitely seen more up to date
Stayed 1 night in Apr 2024

8/10 Good

Irish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from staff and..others vistor friendly and places i need to.go wasnt but 15 or 20 minutes away
Stayed 2 nights in Apr 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Everything was very well kept.The staff are so friendly and accommodating as well. 5 stars and will definitely stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

dawn

Liked: Staff & service, property conditions & facilities
happy hr and pleasant staff!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for an early morning flight! They have grab and go breakfast for you at 3am!
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities
All food
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5:30 Kickback complimentary food and drinks is a convenient bonus when staying at the Drury properties. The internet speed at the airport location was very fast.
Stayed 1 night in Apr 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is so friendly and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Melanie

Beds were very comfortable. Shower was great, good water pressure and loved the shower head! Airport shuttle was easy to use both ways with very little wait. Staff was friendly and attentive.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura, Spring Hill

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have anything negative or that I wish was different to say about that property and honestly, I feel like that says a lot. I'm sold on Drury every time from now on.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew, Marysville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport. Shuttle is less than 5 minutes
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

All good
Stayed 1 night in Apr 2024

8/10 Good

Rick

Stayed 1 night in Apr 2024

2/10 Terrible

Delia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First room had a dirty tub and sofa stains. They moved me to second room and it had dirty towels on floor and bathroom had not been cleaned.
Stayed 3 nights in Apr 2024

8/10 Good

darlene

Travelled with family
Everything fine
Stayed 1 night in Apr 2024

8/10 Good

brian

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was very clean and hallways quiet. Great family stay. We enjoyed the pool and continental breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Justin

Stayed 1 night in Mar 2024

8/10 Good

Clarissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean! The staff was friendly. As always, we enjoyed the 5:30 kickback!
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024

10/10 Excellent

Richard, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for my flight. There are 24 hour shuttles that take you to and from the airport
Stayed 1 night in Mar 2024

6/10 Okay

Gypsy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other guests were extremely noisy all night.
Stayed 1 night in Mar 2024

10/10 Excellent

Rashon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was amazing!!!

8/10 Good

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was Very nice and our room was very clean but the only problem we had was the pool was very dirty and so was the hot tub.
Stayed 1 night in Mar 2024

8/10 Good

Trana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jeff

Stayed 1 night in Mar 2024

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the airport, great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints on our end. Our room was quiet and close to the balcony. Staff was super helpful with check in. Breakfast and the complimentary drinks/meal during the happy hour was amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

myra, lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and helpful staff!!
Stayed 3 nights in Mar 2024

8/10 Good

hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nichole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late and the staff of people were so helpful. Reslly appreciated all they did.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff! Some of the nicest staff I've encountered. Will definitely stay here again
Stayed 1 night in Mar 2024

8/10 Good

Jenna

Travelled with family and small children
Liked: Staff & service, amenities
Every staff we had interactions with, was amazing. Very welcoming! Easy check in. Easy to locate and good parking.
Stayed 2 nights in Mar 2024

6/10 Okay

JERRY

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Gun shots in the middle of the night.
Stayed 1 night in Feb 2024