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Reviews of Days Inn by Wyndham Downtown St. Louis

2 out of 5
Days Inn by Wyndham Downtown St. Louis
2810 N 9th St, St. Louis, MO

Reviews

4.6
Rating 10 - Excellent. 94 out of 1002 reviews" "
Rating 8 - Good. 140 out of 1002 reviews" "
Rating 6 - Okay. 159 out of 1002 reviews" "
Rating 4 - Poor. 178 out of 1002 reviews" "
Rating 2 - Terrible. 431 out of 1002 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peace and quite
Stayed 1 night in May 2024
Response from N on 26 May 2024
Thank you for your kind review! It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok just needed to sleep because of a delay
Stayed 1 night in May 2024
Response from N on 23 May 2024
Thank you for your feedback!

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was people racing driving doing burnouts and had people not staying at the hotel in the parking lot around our vehicle
Stayed 3 nights in May 2024
Response from N on 20 May 2024
Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. We hope that you will return and give us an opportunity to exceed your expectations.

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good here
Stayed 6 nights in Apr 2024
Response from N on 2 May 2024
Thank you For your Feedback!

4/10 Poor

Travis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from N on 1 May 2024
Thank you for feedback!

2/10 Terrible

Mark

Stayed 1 night in Apr 2024
Response from N on 20 May 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant say i could ever recommend this place. The only positive i can add is that they seem to be trying to update the place. It's in a bad neighborhood. The staff was rude. There was a party all Saturday night heavy with the smell of pot. Not conducive to sleeping. Scary coming to and from at night.
Stayed 3 nights in Apr 2024
Response from N on 22 Apr 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and very respectful staff
Stayed 1 night in Mar 2024
Response from N on 3 Apr 2024
Thank you For your Reviews! Thank you for staying with us

8/10 Good

William Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It’s located in an industrial part of time
Stayed 1 night in Feb 2024
Response from N on 3 Apr 2024
Thank you For your Feedback!

2/10 Terrible

Kayla

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from N on 28 Feb 2024
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations, we would like to better understand the circumstances.

4/10 Poor

Manrico, Montgomery

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt plow in the snow parking. Icy i sLide int henpavement
Stayed 3 nights in Feb 2024
Response from N on 19 Feb 2024
Thank you For Your Feedback! Sorry For any Inconvenience

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from N on 18 Feb 2024
Thank you For your Review!!

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad areas
Stayed 3 nights in Feb 2024
Response from N on 14 Feb 2024
Thank you For your Reviews! We are sorry to hear that location were your concern!

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from N on 14 Feb 2024
Thank you For your Feedback

8/10 Good

latasha

Stayed 1 night in Jan 2024
Response from N on 21 Mar 2024
Thank you For stay with Days Inn

4/10 Poor

Stephanie

Liked: Cleanliness, staff & service
Nice folks. Dicey area.
The people at the front desk were great, and the accommodations were adequate, but I would not stay in this hotel again. It was in a very run-down industrial area. The $100 deposit for damages would have been a clue had I known about it in advance. Again, the people were nice enough, but I didn't feel safe there as it was just me and my daughter.
Stayed 1 night in Jan 2024
Response from N on 11 Jan 2024
Thank you For your Reviews!!

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from N on 11 Jan 2024
Thank you For Feedback!!

8/10 Good

Kevin

Stayed 1 night in Jan 2024
Response from NG on 28 Jan 2024
Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely,

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location are very polite and helpful and my room was super clean.
Stayed 1 night in Jan 2024
Response from N on 8 Jan 2024
Thank you For Your Feedback!! Looking Forward to serve you again!

4/10 Poor

Francisco

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from N on 8 Jan 2024
Thank you For Feedback!!

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from N on 30 Dec 2023
Thank you For Your Feedback!!

2/10 Terrible

Kody

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting with how we were treated completely managed by bums we checks out immediately
Stayed 1 night in Dec 2023
Response from N on 23 Dec 2023
Sorry For Inconvencent, Thank you for Review!

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't nothing wrong we enjoyed the stay it was quiet and clean I will return back to this location
Stayed 1 night in Nov 2023
Response from N on 22 Nov 2023
Thank you For Feedback, we will share this with our team member, Thank you again

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Mixed experience
The hotel is in an industrial part of town, a bit shady so that we asked to see the room before taking it. The desk staff was helpful and friendly. We had a suite, there was no furniture except a chair and desk in the main room. That is to say, a screen with nothing to sit on to watch. The room could have been better cleaned. The king size bed was very comfortable.
Stayed 2 nights in Nov 2023
Response from N on 11 Nov 2023
Thank you for staying with us! We will share your comment with our team, Make it better for future reservartion

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management there was really nice. Their attitude towards other people we fabulous!
Stayed 3 nights in Nov 2023
Response from N on 6 Nov 2023
Thank you For Feedback!!

4/10 Poor

Jesse

Stayed 2 nights in Oct 2023
Response from N on 25 Oct 2023
We are sorry as hotel did not meet expection of your, Hope you give us a another chance to better serve in the future, Thank you For Feedback!

10/10 Excellent

jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Place was clean. Its just in an industrial zone/construction area so it looks pretty sketchy.
Stayed 1 night in Oct 2023
Response from N on 25 Oct 2023
Thank you For Feedback!!

2/10 Terrible

NICOLE

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Area Beware
Hotel is not downtown. It’s in a very bad neighborhood about 5-10 minutes from downtown. Every Uber driver told me to never come back to this hotel, the area is very bad, especially for women and that it would be hard to get a driver to pickup from this hotel at night. It was so much noise, someone jumping over my head at 1-2 am. The hotel was not the cleanest, it has a strange smell. I can go on and on. Overall I will never stay at this hotel again.
Stayed 1 night in Oct 2023
Response from N on 22 Oct 2023
We Apologize for noise, We did not meet your expectation! Thank you For Feedback!!

4/10 Poor

Piotr, Brentwood

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very sketchy neighborhood, with most buildings around in a terrible shape. The lobby and the rest of the hotel needs a major upgrade to feel welcoming and clean, right now it's probably the worst hotel I have stayed at in the US.
Stayed 1 night in Oct 2023
Response from N on 16 Oct 2023
Thank you For Your Reviews! We Apologize for Inconvenient for you

6/10 Okay

Jeremy

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from N on 15 Oct 2023
Thank you For Your Feedback!!

10/10 Excellent

Marcus

Stayed 2 nights in Oct 2023
Response from N on 14 Oct 2023
Thank you for Reviews

10/10 Excellent

Calvin Johnson

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for 1 night
Stayed 1 night in Oct 2023
Response from N on 14 Oct 2023
Thank you For Feedback!

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. Bad area of town. They held an extra $100 as a deposit. The bathroom was dirty. I couldn't stand to even go in it. Floor was sticky.
Stayed 1 night in Oct 2023
Response from N on 12 Oct 2023
We are Sorry About inconcvenciece For you, Thank you For Feedback!!

2/10 Terrible

Nick

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from N on 11 Oct 2023
Thank you For your feedback!!

6/10 Okay

Damon

Travelled with group
Liked: Room comfort
Comfortable room, friendly staff, secure. Located in a industrial part of town.
Stayed 1 night in Sep 2023
Response from N on 6 Oct 2023
Thank you For your Feedback!!

10/10 Excellent

Lamarquis

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Enjoyable experience
Stayed 1 night in Jul 2023
Response from N on 4 Oct 2023
Thank you For your Reviews! Hope to see you again!

6/10 Okay

Shelli

Travelled with group
Liked: Staff & service
The check-in process was easy and the woman at check-in was cery friendly and helpful. As a single woman, I did not feel particularly safe in this area. Also, walls are thin and other people were loud.
Stayed 1 night in Oct 2023
Response from N on 4 Oct 2023
Thank you For Your Feedback!!

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty. NO HOT WATER or water pressure. Staff refused to address issues and manager didnt care.
Stayed 3 nights in Sep 2023
Response from N on 27 Sept 2023
We are Sorry to hear this, Let me look in this matter, Thank you For review!

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities
Terible location. Limited dinning. Noisy. Smelly.
Stayed 1 night in Sep 2023
Response from N on 27 Sept 2023
We are sorry to hear about your experience about. Thank you For your Review!

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from N on 20 Sept 2023
Thank you For your Reviews!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast spread!
Stayed 1 night in Aug 2023
Response from N on 14 Sept 2023
Thank you For your Review!!

2/10 Terrible

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from N on 13 Sept 2023
Thank you For review!!

10/10 Excellent

Question

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was friendly. Rooms and facility was very clean and had a fresh feel. Comfy beds. Housekeeping was very friendly and inquired about our satisfaction and comfort when we saw him. Will def stay here again. Good prices.
Stayed 1 night in Sep 2023
Response from N G on 10 Sept 2023
Thank you for your Reviews!!!

10/10 Excellent

SHELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the motel the area aint the best
Stayed 1 night in Sep 2023
Response from N on 9 Sept 2023
Thank you For review!!

10/10 Excellent

Louise

Stayed 2 nights in Aug 2023
Response from N on 27 Sept 2023
Thank you For your Reviews!

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and Recently Renovated
Recently Renovated Hotel. Plenty of Free Parking, Spacious Rooms and Everything Was Brand New...even smell of Fresh Paint. They didn't have much to offer for Continental Breakfast due to the fact that they were still arranging the Breakfast Area. Just Waffles, Bagles and Muffins. With Coffee and Juices.. overall it was a Very Comfortable Stay. And quiet...close to the City Museum.
Stayed 1 night in Aug 2023
Response from N on 6 Sept 2023
Thank you For your reviews! We hope to see you again

2/10 Terrible

Madison

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
definitely felt unsafe there was smell as soon as i walked in. Staff was very rude and unfriendly, cancel my room before i even stayed the night there because i felt unsafe and uncomfortable
Stayed 2 nights in Aug 2023
Response from N on 30 Aug 2023
We are sorry to hear this,

4/10 Poor

Salvatore

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from NG on 2 Sept 2023
Thank you For Staying With us

10/10 Excellent

MarLu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lady was super nice thank you for your help
Stayed 3 nights in Jul 2023
Response from N on 9 Aug 2023
Thank you For your Feedback!!

10/10 Excellent

Tameka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and polite
Stayed 2 nights in Aug 2023
Response from N on 9 Aug 2023
Thank you For your Feedback!