Good day! Thank you for sharing your experience. I apologize your stay did not meet your expectations. As you mentioned, we are currently undergoing a renovation. As we Evolve and Improve, there are specific areas of the hotel that are under construction, as well as the front entrance. We have a good deal of signage around the building to help our guests navigate. It looks more intimidating than it actually is, and we work to minimize any impact on the sleep and stay quality for our guests. Work is only performed between the hours of 9am-6pm while the majority of our guests are out of the hotel. Notification of our renovation is provided during the booking window on our Marriott.com site, as required by Marriott. As you used a third-party site, we are not responsible for the data they do/do not provide. Our fitness center is and has remained open durning our renovation and there was nothing to keep you from utilizing that area. This property has not offered or advertised a pool in over 18 months. This area is evolving into an enhanced fitness center.

Good afternoon! Thank you for sharing your experience with us. We are currently undergoing a renovation. As we Evolve and Improve, there are specific areas of the hotel that are under construction, as well as the front entrance. We have a good deal of signage around the building to help our guests navigate. It looks more intimidating than it actually is, and we work to minimize any impact on the sleep and stay quality for our guests. Work is only performed between the hours of 9am-6pm while the majority of our guests are out of the hotel.

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Good afternoon! Thank you for sharing your experience with us. I apologize we failed to meet your expectations.You did not provide any details as to what we could have done better, so I can't address any particular details.We are currently undergoing a renovation. As we Evolve and Improve, there are specific areas of the hotel that are under construction, as well as the front entrance. We have a good deal of signage around the building to help our guests navigate. It looks more intimidating than it actually is, and we work to minimize any impact on the sleep and stay quality for our guests. Work is only performed between the hours of 9am-6pm while the majority of our guests are out of the hotel.

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thanks for staying with us. We appreciate your feedback!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very sorry that we failed to meet your expectations.

Good afternoon! Thank you for sharing your experience with us. I apologize we failed to meet your expectations. As you noted, we are currently undergoing a full renovation of the property. Your room location on the Terrace level was far from where any work was being done.The sidewalks were pre-treated prior to the snow and again later that afternoon. Again I apologize if this did not meet your expectations.

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. Most folks don't like to be close to the elevator or ice machines. Please feel free to ask during the reservation, or at check-in, if you prefer such a location.We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

Thank you for taking the time to share your experience. We're happy you enjoyed your stay!

Thank you for taking the time to share your experience. I'm not sure if you noticed the signs around the building. We are currently undergoing a renovation of our guest rooms, public space, and exterior. We are excited to be Evolving and Improving with our new look expected in the first quarter of 2024.We hope you get back to experience our new product in the near future.

Indeed he is! Thank you!

Thank you for taking the time to share your experience.

Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to see you back soon!

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.

Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I did review your reservation confirmation and you were charged exactly as the confirmation read. If you have different information, please feel free to contact me directly and I will be happy to review it.

Michaela,We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very sorry we fell short on your visit.

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.

We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority and we're very happy you enjoyed your stay.