Lobby

Reviews of Comfort Suites St. Louis - Sunset Hills

2.5 out of 5
Comfort Suites St. Louis - Sunset Hills
3654 S LINDBERGH BLVD, St. Louis, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 112 reviews" "
Rating 8 - Good. 30 out of 112 reviews" "
Rating 6 - Okay. 9 out of 112 reviews" "
Rating 4 - Poor. 2 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Stayed 1 night in Mar 2024
Response from Hotel Manager on 10 Apr 2024
Dear Kelly,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

8/10 Good

Delores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
I went for my birthday and just a peaceful retreat. This property was quite comfortable and the employees were very pleasant. The breakfast was really nice as were the popcorn and soda. My complaints were my phone didn't work so whenever I needed to call the front desk I had to go all the way down stairs, the pool was closed and my remotes didn't work. I was given a replacement but I had to cycle through the channels, I couldn't just choose or enter a channel. I would love to try them again when the pool is open because it was a nice facility.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 29 Feb 2024
Dear Delores,Thank you for choosing our property for your birthday retreat! We're delighted to hear that you found our property comfortable and our staff pleasant. It's wonderful to know that you enjoyed the breakfast, popcorn, and soda during your stay. We apologize for the inconveniences you experienced with your phone, the closed pool, and the issues with your remotes. Your feedback is invaluable to us, and we will address these issues promptly to ensure a smoother experience for our guests in the future. We'd love the opportunity to welcome you back when the pool is open, and we'll strive to make your next stay even more enjoyable. Sincerely, Hotel Manager

8/10 Good

Taylor

Stayed 1 night in Feb 2024
Response from Hotel Manager on 10 Feb 2024
Dear Taylor,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
This hotel ALWAYS goes above and beyond. The communication is truly unheard of and I feel so at home. They really set the bar for what all hotels stays should look and feel like.
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Ashley,Thank you so much for your incredibly kind words! We're delighted to hear that you feel at home with us and that our team has consistently gone above and beyond to meet your expectations. Providing excellent communication and creating a welcoming environment are top priorities for us, and we're thrilled to know we've set a high standard for your hotel stays. Your positive feedback is truly appreciated, and we look forward to continuing to exceed your expectations in the future. Sincerely, Hotel Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night in St. Louis
we spent one night in St. louis area on our road trip to Chicago. The hotel appears new, nicely decorated, everything was clean and worked well. Lighting in the room was way above average. most hotel rooms are dim. we didn’t have time to eat the free breakfast. the desk clerk was friendly and helpful. there’s plenty of free parking and free wifi worked well.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 9 Jan 2024
Dear Mary,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your one-night stay, found the hotel new and nicely decorated, and appreciated the clean and well-functioning amenities. It's great to know that the lighting in the room exceeded your expectations. We appreciate your compliments on the friendly and helpful desk clerk, as well as the ample free parking and reliable Wi-Fi. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee wasn’t great. The breakfast was good.
Stayed 2 nights in Dec 2023
Response from Hotel Manager. on 9 Jan 2024
Dear Mary,Thank you for sharing your feedback. We're glad to hear that you enjoyed the breakfast. However, we apologize that the coffee did not meet your expectations. Your comments are valuable, and we will consider them as we strive to improve our offerings. We hope to have the opportunity to provide an even better experience on any future stays.Sincerely, Hotel Manager

10/10 Excellent

Samantha

Stayed 1 night in Dec 2023
Response from Hotel Manager on 19 Jan 2024
Dear Samantha,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

4/10 Poor

Tiffany

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Incidental charge beware!
First thing is first….. I booked through Expedia, and was given a 150$ incidental charge when I checked in on top of the nightly room rate which was completely unexpected and was not on the website under additional charges. The hotel is extremely nice, and very new. However, the beds are extremely firm and has little to no give. I have major back issues and this did not work well for me. So if you’re looking for a softer bed. Look elsewhere. Other than that, we have no complaints
Stayed 1 night in Dec 2023
Response from Hotel Manager on 16 Dec 2023
Dear Tiffany,We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay visit. Your comments are serious, and we have passed them on to our management for further verification. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Request your understanding and continued patronage.Sincerely, Hotel Manager

8/10 Good

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property seems fairly new. It was clean and comfortable. Decent breakfast. They are around the hotel is nice with places to eat and shop.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 6 Dec 2023
Dear Kelly,Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely, Hotel Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Rxcellent service and besutiful hotel.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 6 Dec 2023
Dear Karen,Thank you for your kind words. We're thrilled to hear that you experienced excellent service and found our hotel beautiful. Your satisfaction is our priority, and we're delighted you had a great stay. We can't wait to welcome you back for another fantastic experience!Sincerely, Hotel Manager

10/10 Excellent

Ifedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and surroundings were very clean. The staff were friendly and accessible
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 6 Dec 2023
Dear Ifedi ,Thank you for your stay. It's wonderful to hear that you found our hotel room and surroundings exceptionally clean and that our staff was friendly and accessible. Your comfort and satisfaction are our top priorities, and we're delighted you had a positive experience. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Kimberly

Stayed 2 nights in Nov 2023
Response from Hotel Manager on 19 Dec 2023
Dear Kimberly,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

Hochstatter

Stayed 1 night in Sep 2023
Response from Hotel Manager on 15 Dec 2023
Dear Guest,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and great breakfast!
Stayed 1 night in Nov 2023
Response from Hotel Manager on 23 Nov 2023
Dear Jeremy,Thank you for your stay. We're delighted that you had a positive experience with our friendly staff and cleanliness and enjoyed our breakfast offerings. Your kind words mean a lot to us. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 10 Nov 2023
Dear Robert,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the stay!!
Stayed here one night for the Metallica concert. Pros: clean, new hotel. Free fountain soda in main lobby. Bathroom was beautiful. Hotel was quiet. I had to print my parking pass for the concert and they even had a computer and printer for guests to use. Safe area, plenty of options for food, etc. Cons: mattress is a hard memory foam. Zero water pressure in the shower and took forever to get clean. $150 incidental deposit required, which was NOT on the booking description so if you're traveling on a budget, be warned!
Stayed 1 night in Nov 2023
Response from Hotel Manager on 7 Nov 2023
Dear Linda,Thank you for the stay and for sending this detailed feedback. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We will check each point you mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. We hope to see you again soon.Sincerely,Hotel Manager

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient
This was a cute little hotel, just right for an overnight between New Orleans and Minnesota on our way home. Evening desk clerk Thursday evening (missed his name) was friendly helpful and welcoming, and helped us get a small cup of milk so my wife could take some medicine. If we use St. Louis as a halfway point, we would stop here again.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 4 Nov 2023
Dear Frederik,Thank you for your recent stay at our property. It has been a great pleasure having you as our valued guest. We are immensely grateful for your positive comments. Our team is delighted to read that you enjoyed the friendly service of our staff. Please do visit us again for an awesome experience.Sincerely,Hotel Manager

8/10 Good

Geoff

Stayed 1 night in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

MONICA

Business traveller
Liked: Property conditions & facilities, room comfort
Great location!!
The hotel is in a great location. Near the highway and lots of shopping and food options. The room was clean, but floors felt a little sticky in the room and corners/legs are furniture had dust, dirt, and some hair around them on the floor (main area of room as well as bathroom).
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 27 Oct 2023
Dear MONICA,Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we can improve. According to your observations, we will improve the hotel's amenities and services. Hope to welcome you again soon.Sincerely,Hotel Manager

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time to stay at this hotel the service is great all the staff is friendly. The breakfast is great and the beds are super comfortable
Stayed 1 night in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear Guest,Thank you for your stay. We're thrilled to have you back for a second stay at our hotel and to hear that you've had great experiences both times. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Your loyalty and positive feedback are greatly appreciated, and we look forward to welcoming you back for many more stays in the future. Sincerely,Hotel Manager

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service, property conditions & facilities
We were greeted warmly by staff, very clean and quiet. Located only 18 minutes from St. Louis. Will stay there again!
Stayed 1 night in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear Kenneth,Thank you for your positive feedback. We're delighted to hear that you received a warm welcome from our staff and that you found the hotel to be clean and quiet. It's great to know that our convenient location, just 18 minutes from St. Louis, worked well for you. We look forward to hosting you again on your next visit. Sincerely,Hotel Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great no issues on this visit.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 7 Oct 2023
Dear Guest,Thank you for taking the time to leave a review. We are delighted to hear that you had a great stay with us and encountered no issues. If you ever have any suggestions or comments, please don't hesitate to share them. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

8/10 Good

Morgan

Stayed 1 night in Oct 2023
Response from Hotel Manager on 6 Oct 2023
Dear Morgan,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

6/10 Okay

raymond

Business traveller
Disliked: Room comfort
noisy
Stayed 1 night in Sep 2023
Response from Hotel Manager on 3 Oct 2023
Dear Raymond,We apologize for the noise disturbance during your stay. Providing a peaceful and comfortable environment is important to us, and we regret any inconvenience you experienced. If you decide to stay with us again in the future, please don't hesitate to reach out to the front desk if you encounter any noise issues so that we can address them promptly and ensure a quieter stay for you. Your comfort is our priority, and we appreciate your feedback.Sincerely,Hotel Manager

10/10 Excellent

Annie

Stayed 1 night in Sep 2023
Response from Management on 24 Sept 2023
Dear Annie,We are very glad to see that we have earned a 10/10 from you on your recent trip to Saint Louis! Providing a top-notch lodging experience is always our goal and we are very happy to have achieved that for you! We would be delighted to have you stay with us again any time your travels bring you our way!!! Thank you so much for choosing us and have an amazing week!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood. Within 15 minutes to St. Louis. We only stayed one night for Cardinals game. Nice room. Clean. Quiet.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 1 Aug 2023
Dear James,Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. Our team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely,Hotel Manager

8/10 Good

Sholeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. Customer service is excellent.Nice selection for breakfast Definitely would stay here again
Stayed 1 night in Jun 2023
Response from Hotel Manager on 15 Jun 2023
Dear Sholeen,Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hotel Manager on 30 May 2023
Dear Barbara,Thank you for taking the time to review our place.We're glad to see that you had a positive experience overall. If there's anything specific you enjoyed or any areas where we can further improve, please let us know. We appreciate your feedback and look forward to serving you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Oversized clean room was great. Breakfast was good. The cleaning fee was bogus and unnecessary.
Stayed 1 night in May 2023
Response from Hotel Manager on 24 May 2023
Dear Daryl,Thank you for your feedback. We're delighted to hear that you enjoyed your oversized clean room and found the breakfast to be good. However, we apologize if the cleaning fee seemed unnecessary to you. Please note that the fee is intended to ensure thorough cleaning and maintenance of the rooms to provide a pleasant experience for all guests. We appreciate your understanding and value your feedback.Sincerely, Hotel Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
One of the best hotels I've stayed in for the price. Very quiet rooms, comfortable beds, and friendly staff. I travel frequently for work and was pleasantly surprised by the cleanliness of this hotel.
Stayed 2 nights in May 2023
Response from Hotel Manager on 24 May 2023
Dear John,Thank you for your outstanding review! We're delighted to hear that our hotel exceeded your expectations and provided you with a wonderful experience. It's great to know that our quiet rooms, comfortable beds, and friendly staff made your stay enjoyable. We take pride in maintaining a high level of cleanliness, and we're thrilled that it stood out to you. We appreciate your kind words and look forward to hosting you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was fabulous. Great location. Nice restaurant right next door. Clean and comfy.
Response from Hotel Manager on 24 May 2023
Dear Brian,Thank you for your fantastic feedback! We're thrilled to hear that your stay with us was fabulous. Our convenient location and proximity to a nice restaurant certainly add to the overall experience. We're glad that you found our hotel clean and comfortable, ensuring a pleasant stay. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Best handicapped room ever. Good breakfast. Great people
Stayed 1 night in Apr 2023
Response from Hotel Manager on 26 Apr 2023
Dear Phillip,Thank you so much for your kind words. We strive to provide the best possible experience for all of our guests and are thrilled to hear that we were able to meet your expectations. We're especially glad that you found the handicapped room to be satisfactory. We hope you'll come back and stay with us again soon!Sincerely, Hotel Manager

10/10 Excellent

Joseph

Stayed 1 night in Apr 2023
Response from Hotel Manager on 12 May 2023
Dear Joseph,Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I'm very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Manager on 13 Apr 2023
Dear Beverly,Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I'm very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Manager on 8 Apr 2023
Dear Cesar,Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I'm very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

10/10 Excellent

Holden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and quiet and was good for a nights stay. Lots of restaurants in the area to eat.
Stayed 1 night in Mar 2023
Response from Hotel Manager on 17 Mar 2023
Dear Holden,A big thank you for your stay at our hotel. It is really delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New, clean well located hotel with attentive friendly staff.
Stayed 2 nights in Mar 2023
Response from Hotel Manager on 17 Mar 2023
Dear Russell,Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2023
Response from Hotel Manager on 24 Feb 2023
Dear Mark, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon.Sincerely, Hotel Manager.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a new hotel and everything is very nice except for one thing. They have some sort of strange Amazon Fire-based TV streaming service instead of the more conventional cable or Direct TV or similar offerings like most other hotels of this type. This TV service has about 1000 junk channel offerings and a bunch of pay-TV options. If you like to settle in and watch a decent movie after a long day on the road, you probably will be disappointed. They really should get a better TV service.
Stayed 1 night in Feb 2023
Response from Hotel Manager on 18 Feb 2023
Dear John,Thank you for your review. We strive to provide our guests with the best possible experience, and we regret that you were not satisfied with our TV service. We are currently in the process of evaluating potential providers that offer more conventional programming, and we hope to have a better solution in place soon. In the meantime, we apologize for any discomfort this has caused.Please visit us again. Sincerely,Hotel Manager

6/10 Okay

Sherry, Herndon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent with the exception of sound proofing. Every word spoken in adjoining rooms, the tv, toilet, even snoring can be heard from adjoining rooms. Different occupants each night, so not the occupants. Everything else was great but I can’t stay there again because of the paper thin walls.
Response from Hotel Manager on 18 Jan 2023
Hello Sherry,Thanks for the stay and giving us the feedback.Appreciate your comments and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.Sincerely,Hotel Manager.

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for our needs. Breakfast eggs cold
Stayed 2 nights in Nov 2022
Response from Hotel Manager on 10 Aug 2023
Dear Susan, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful to stay here and enjoy the snowfall and the breakfast too!!
Stayed 1 night in Nov 2022
Response from Hotel Manager on 10 Aug 2023
Dear Laila,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 Excellent

Kelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and rooms were GREAT!
It’s was very nice! Clean! Loved the service checking in, he was very professional and nice! The breakfast in the am was great choices! Could be hotter but was great! Thank you !
Stayed 1 night in Nov 2022
Response from Hotel Manager on 10 Aug 2023
Dear Kelley,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Great breakfast. Great stay!
Stayed 1 night in Aug 2022
Response from Hotel Manager on 1 Sept 2022
Dear Amber,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don’t get stranded here!
We had car trouble during our stay and so wanted to rent a room for another night. The front desk people were not very helpful and we had to request clean towels for the last (third) night of our stay. We used the on-site laundry, but the dryer was terrible and took 3 hours to dry our clothes, which were just regular cottons and polyesters.
Stayed 2 nights in Jul 2022
Response from Hotel Manager on 19 Jul 2022
Dear Guest, Thanks for your stay at our hotel. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

10/10 Excellent

Heather

Stayed 2 nights in Jun 2022
Response from Hotel Manager on 4 Jul 2022
Dear Guest, Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I'm very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

8/10 Good

Desbra

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022
Response from Hotel Manager on 25 Jun 2022
Dear Guest, Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I'm glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. Sincerely, Hotel Manager

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, huge breakfast, convenient to I-44. We’ll stay here again.
Stayed 1 night in Jun 2022
Response from Hotel Manager on 30 Jun 2022
Dear Guest, Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

8/10 Good

Lori

Stayed 2 nights in Jun 2022
Response from Hotel Manager on 22 Jun 2022
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again. Sincerely, Hotel Manager

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, good size closet, would definitely stay here again. Great price too!
Stayed 1 night in Jun 2022
Response from Hotel Manager on 17 Jun 2022
Dear Guest, Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager