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Reviews of Motel 6 Saint Joseph, MO

2 out of 5
Motel 6 Saint Joseph, MO
4021 Frederick Ave, St. Joseph, MO

Reviews

4.8
Rating 10 - Excellent. 106 out of 1000 reviews" "
Rating 8 - Good. 141 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 188 out of 1000 reviews" "
Rating 2 - Terrible. 385 out of 1000 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was undergoing extensive renovation but it affected the entire stay. Water pressure low, temperature control bad. No notification of the renovations was sent to inform me of the conditions. This property may some day be average but should not really be open for occupancy in its current condition.
Stayed 1 night in May 2024

4/10 Poor

Carla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Listen, I love Motel 6's not only for the price, but I like being able to pull my car right up to my hotel room door. But not all Motel 6's are equal. I expect and do not criticize Motel 6's to be a little worn, maybe with missing towel racks and cigarette burns in the bed cover. But the reason I rated the Motel 6 in St. Joseph lower is because they seem to be housing homeless or low-income people. I do not have a problem with helping the less fortunate, but the room was not very clean, the flooring was broken and loose, and the folks next door smoked, so my room smelled like smoke. The floor was filthy. There was constant noise from the other inhabitants, and while I like dogs, theirs whined when left alone for the day. Perhaps the management should segregate their populations. There was a long hair and what looked like shampoo blobs left in the bathtub, and when I used the one washcloth provided to wipe it down, I discovered the washcloth had brown stains. If I stayed there again I would bring my own bathroom cleaner. One good thing - the water there is HOT and comes out powerfully, like a massager!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Carla,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

4/10 Poor

Jaden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Jaden,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Robert

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedding was stained. There were stains on the walls and the tub looked dirty. The door did not close completely on the bottom. We left within hours of checking in
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Jacquelynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were pretty small, and there wasn't much room to move around.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty towels and you have a serious bug problem rooms smell and i dont believe the bed linens get changed after people have stayed there how do you stay in business?
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Lionell

Disliked: Staff & service
Check in process was terrible
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Lionell, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Emma

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the cleanest Motel 6 I have ever stayed in.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi EmmaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the first room I had, I found 3 live cockroaches running around the room. In the second, I found hair on the bedspread and piss on the toilet. I will never stay again. I recommend anyone thinking about staying to go somewhere else.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Juan,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of services issues very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Adam J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was a dump not worth $90 a night. I wouldn’t pay $30 a night. The one room had a basketball sized hole in the wall from the outside and it was all the way through into the room
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Adam,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Edwin

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the staff is very kind and helpful but this motel 6 is terrible. It is disgusting, there is stains in the bed covers, pillows, and sheets, every piece of furniture is broken bad the ceiling has stains that resemble blood staines the room smells horrible. i booked a non smoking room and when i got here there were none available so noe im supposed to sleep here but i can barely sleep. There is roaches in my room if it wasn't because i am in such a tight budget and i would leave immediately. It looks like there was a giant fight in this room and the bathroom door got kixked in and the furniture destroyed and punched. the bathtube is has used soap bars in it
Response from Brand Experience Team on 1 Apr 2024
Hi Edwin, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 Good

roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Roger, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Kimberly

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called to confirm my reservation and to make sure we would be getting a king sized bedroom. The lady confirmed over the phone, but refused to give me her name or any of the names of the employees there. When my guest got to the hotel, he stated they were put into a different room than reserved. Said there was stains and watermarks all over the linens. Soap from previous user was still in the shower, bathrooms were dirty. They also got a double bed room and not a king. He stated there were suspicious characters in the parking lot and made him uneasy about staying there, but was too tired to do anything about it at that moment. This is the worst experience we’ve had at a hotel in a long time. Also, Expedia states it was $0 to rent because of my points and they ended up charging me $109. I won’t be recommending/using this hotel ever again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Kimberly, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

SAN LIAN

Disliked: Property conditions & facilities
It was a convenient location but the property is dirty, doesn’t meet minimum motel standards. There were cockroach.. the towels were smaller, no hair dryer and dirty as well. We were looking for non smoking room and the heater spreads all the dirt to the room.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi San Lian, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Mary

Travelled with pets
Do not stay here! Dirty! Unsafe! Floorboards were loose. Rooms do not look like photos the owner has up! This motel should be closed by authorities!!!!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Mary,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Anjelica

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 29 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Shawn

Quite spot and I could have my dog with no charge extra
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Shawn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Gordon

Liked: Cleanliness
Disliked: Property conditions & facilities
The building looked run down, and the tub/shower had a crack in the floor of it..the water dripped all night..the parking lot was in bad shape..and the sign did not light up at night, so if was hard to see where you turn in at
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Gordon,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Jeremy

Stayed 1 night in Mar 2024

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing that will ever make us stay there. Dirty, unmaintained. Door was not able to completely locked and secured. Multiple cigarette burns on most surfaces. It smelled of sewage and nicotine. Mini fridge did not work at all and there were multiple vertical lines burned into the tv screen.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

DONNY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from Brand Experience Team on 21 Mar 2024
Hi Donny,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The property needs to be cleaned up.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Tensita, Brighton

Travelled with family and small children
Disliked: Amenities
Dirty room
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Leslie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor boards in my room are not nailed to the floor and they create a tripping hazard. The room was clean for the most part, but the room needs to be in better condition and it needs to have more amenities in the room.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

darryl

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stained filthy bathtub, hole bathroom door, flooring missing and or peeling, stains on bed cover, not throughly cleaned and desk and bedroom dresser broken . Not 1 chair in the whole room
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater didn't work the phone cord was exposed no end where they plug in the hearter the wall socket was loose. Fire haszard
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 13 Mar 2024
Hi Daniel,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Aaron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No smoke detector in the room, room smelled when we checked in,
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 13 Mar 2024
Hi Aaron,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was horrible I did not want my card to be charged until I was checking out and I was not told anything different. We waited 20 minutes For 4 other people to check in at 3 o'clock, the entire procedure was not explained very well at all. I noticed a big hole in the ceiling above the tub area.Then the last straw was seeing a bug(Roach!) crawling up the wall! I demanded to have my money return to my card and allow us to leave immediately!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 13 Mar 2024
Hi Jeff,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast service.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Cecilia

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean ,had a funny smell,no toilet paper,floor and walls were damaged. Door looked like someone had used a crowbar to break in, could literally see into room from door lock.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Paul

Business traveller
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Paul, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

ramona

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was duty. The toilet had a layer of black stain. And the beds and pillows were not comfortable. They said that the reason was they were under a new ownership and renovations.
Stayed 4 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Anita, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
I travel frequently and am not fussy. However, this place is GROSS. I saw cockroaches crawling over the night stand and sink area, floors were nasty, there were 2 holes in the bathroom door that had been covered with pieces of notebook paper and tape, a hole in the wall next to the bed, it smelled, one bedspread was stained (2nd bed was okay), and it was so drafty I stuffed towels around the door and still had to wear extra clothes to keep warm. I am leaving my first-ever 1 star review. Do not stay here-this place needs to be demolished!
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Anita,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean
Toilet was not properly seated so it rocked back and forth on floor when you sat on it. Lots of trash all over parking lot and two big overflowing trash cans right outside door to room. Room was very dark. Killed a cockroach. Bed was decent although it had no headboard of any kind and was just leaned up against a wall that had tape and stuff on it. Didn't expect much for price of room but certainly did expect a bit more than we got.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Kathryn,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Starr

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay, the staff is amazing an theyll work with you
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Starr, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First we no heat in the room! Then we had to pack up and move to another room. Stuff is falling apart, the matresses were well used to the point you sank in. Was not comfortable!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Sandra,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Kevin

Stayed 1 night in Feb 2024

6/10 Okay

Rebecca

Travelled with family
Noisy outsideroom
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi RebeccaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Starr

Travelled with pets
Liked: Cleanliness, staff & service
the staff were great!
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Starr,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Kris

Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condemned property
This place should be condemned. This be removed from your wed site. I would not stay here if it was free. Everything was out order. No remote for the tv, smoke alarm chirping. They had to remove it to get it stop. Dump!!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kathy

Business traveller
Stayed 2 nights in Jan 2024

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Akeem

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Carol

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches in the bathtub and dead smashed bugs on the wall. There was gunk on the refrigerator door handle. Disgusting, do not recommend!
Stayed 1 night in Jan 2024
Response from Nancy Y. on 24 Jan 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

Kathy

Stayed 1 night in Jan 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Carolyn, South st paul

Disliked: Cleanliness, staff & service, property conditions & facilities
After stepping in the shower moments, after arriving.... I killed two bugs on the corner of the shower wall.... I noticed little black tiny eyelashes on two of the pillows on the beds.... We booked a room with two queens and we got a room with two double beds.... I called the front desk and asked for new pillows. He brought down two bigger pillows with nothing dirty on the pillow case and said he was sorry.... After we turned off most of the lights to go to bed, I moved a chair to plug in a fan and a large spider was on the wall and went under the baseboard unreachable to kill the spider. There are no soaps, no shampoos provided in our room... The bedspread looks very fancy on the website.... All it was was a white blanket when arriving.... I booked two queens... We have two doubles.... ... Mattress is very used. All there is is a thin fitted sheet over the top of a very dirty mattress... One of the pillow cases has a cigarette hole burn in it. Unacceptable.... Very disappointed. Will not book again through Motel 6... I thought motel 6 was better than this... Even with taxes, it's almost $100 a night in St. Joseph, Missouri. The parking lot is virtually empty..... Why we did not get two queens is more than I know ✔️. Ridiculous and I am ashamed of falling for it. . We just took a picture of a big bug on the wall and it was identified as a German cockroach... We are checking out and reporting this to Expedia...
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spent 45 mins trying to find me a room, either under construction or not cleaned or smelled like smoke!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Larry,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6