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Reviews of Holiday Inn Express Hotel & Suites St. Joseph, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites St. Joseph, an IHG Hotel
3600 N. Village Dr., St. Joseph, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 603 reviews" "
Rating 8 - Good. 117 out of 603 reviews" "
Rating 6 - Okay. 28 out of 603 reviews" "
Rating 4 - Poor. 7 out of 603 reviews" "
Rating 2 - Terrible. 19 out of 603 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Property conditions & facilities
No review, sick of these stupid emails you get for everything you do know days.
Stayed 1 night in May 2024

8/10 Good

Maria, Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Rohith Reddy

Stayed 1 night in Apr 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all outstanding!
Stayed 2 nights in Apr 2024

10/10 Excellent

Joel

Nice clean rooms friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were moved to the Fairfield Marriott..The IHG hotel had maintenance issues.
Stayed 2 nights in Mar 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not enjoy my stay here seen a couple cockroaches in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was a wonderful stay! The room was very nice and clean. Definitely will come back and stay in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was nice...clean but not the cleanest I have stayed in. The staff was very friendly and happily changed our rooms when the first room smelled of smoke.
Stayed 1 night in Feb 2024

6/10 Okay

Dana

Travelled with group
Liked: Staff & service
walls to thin, very noisy and the housekeeping was going down our hall efore checkout times knocking n every door and saying "housekeeping". We weren in town for a birthday party and had a late night , we were woken to early on a Sunday morning. Shortley after that around 9am there were multiple people in the room next, all woman, i think housekeeping, laughing and carrying on for 5 minutes. In summary, too noisy and you can hear everything within 10 ft
Stayed 1 night in Feb 2024

10/10 Excellent

Angie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast service. Clean room and all common areas.
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well maintained. Nice place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a standard Holiday Inn Express hotel, very nice, clean, quiet (a few blocks off the main highway) and the staff was exceptionally welcoming and efficient.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jason, Sioux Falls

Stayed 1 night in Dec 2023

10/10 Excellent

Calley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Good breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at the front desk was great, great location
Stayed 1 night in Dec 2023

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person that checked us in was friendly. Room and bathroom was clean. The bed comfy. We stay in a lot of HIE's and this is one of the better ones.
Stayed 1 night in Nov 2023

10/10 Excellent

Bobbi

Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely pleasant and the location was very close to an outdoor mall. Nice hotel, great breakfast, reasonable rates
Stayed 1 night in Nov 2023

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Great Place to Pop In
Clean. Great breakfast & yummy coffee. Friendly, competent staff. Late check-out.
Stayed 1 night in Nov 2023

10/10 Excellent

Danyal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Second time we've stayed here good service nice room
Stayed 1 night in Nov 2023

10/10 Excellent

laurie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 1 night in Oct 2023

10/10 Excellent

Destinee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
Tammy at the front desk is professional, friendly and fantastic!
Stayed 4 nights in Oct 2023

6/10 Okay

John, Grimes

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not able to get an internet connection. Called front desk who offered a fix (tried to find a pen in the room to write down instrutions-- no pen) . Instructions followed -- but did not work.No further help. Wife and I wanted a cup of coffee but only one paper coffee cup in our room. Wife had cup of coffee. Not good for $200
Stayed 1 night in Oct 2023

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and staff was great the building is new maybe 2 years old, and the floor or buidling was crooked enuff that the bathroom door would not stay closed and we had to stuff a washcloth under the shower door rollers or the shower door instantly rolled to full open and filled the bathroom floor with water it didnt slowly open it slammed open.
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2023

2/10 Terrible

Dustin P

Stayed 1 night in Sep 2023

10/10 Excellent

Delbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and a good experience.
Stayed 1 night in Sep 2023

4/10 Poor

Kelly

Stayed 1 night in Sep 2023

4/10 Poor

Kelly

Stayed 1 night in Sep 2023

2/10 Terrible

mike

Stayed 1 night in Jul 2023

10/10 Excellent

William, Omaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough location for all the north end St. Joseph restaurants and retail. All employees I encountered were pleasant and quick to assist.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay was the friendliest staff ever!!
Stayed 1 night in Sep 2023

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
What I expected from Holiday Inn.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was I ask the gentleman behind the front desk for a copy of my receipt and he said that I would receive as a email. I told him I wanted to review it. He again said email! I just told him then to have nice day. In future all costumers should receive a hard copy of their stay. Thanks!
Stayed 4 nights in Aug 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in
Stayed 1 night in Aug 2023