When we arrived, a fold-away bed was blocking the entrance to our room and the patio area was being power washed, which lasted an additional 2 hours. A large conference room across the courtyard was left with the curtains open and the lights on during the entire stay. Chairs were scattered throughout the room and it was otherwise empty (no one was using it). It was an eyesore. We enjoyed a delicious dinner at the restaurant, but we were the only people there. Staff dragged large, clanking garbage bags through the dining room and silverware was loudly being sorted while we were dining. All of these things made us feel that our experience didn't really matter.