Very sorry to learn you weren't happy with your stay when you expressed how delighted you were after check-in. We do apologize if we missed the mark and will discuss the matter with out housekeeping staff immediately.

Thank you very much for staying with us and for taking the time to share your comments. We are appreciative of your comments, which assists us greatly in improving our services.

Thank you for taking the time to share your experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. Please rest assured that these issues are a rare occurrence and have been addressed with our management team.

Hi Laurie, we're sorry to see it wasn't quite a perfect stay for you, we'd love to hear how you'd like to see our guest experience improve. Thank you for your feedback and your patronage at Rodeway Inn.

We're so glad to hear this Lesandra, thank you so very much for your feedback. We're very glad to hear you enjoyed your stay with us. Thank you for visiting Rodeway Inn, we can't wait to see you again.

Thanks for the fantastic feedback Jose, we appreciate your patronage. Please come back to see us again soon.

We're sorry to hear you weren't completely satisfied with your stay Ernie. We're disappointed you didn't bring this to our attention at the time of your stay, but we will discuss the matter with our staff regardless. Thank you for providing your feedback. We hope you'll afford us another opportunity to change your mind in the future.

Thanks for the great score Sharon, we really appreciate that you shared your opinion with other readers. We hope to welcome you back again soon!

Thanks Leslie! We're ecstatic you enjoyed your stay, please come back to see us again soon!

Thank you so very much for the detailed response, Gena. We truly appreciate your time and patronage. All of the information you provided will help us to improve upon future guest experiences. We're very pleased you enjoyed your stay, and we look forward to the opportunity to welcome you back.

Thanks for the score Barbara, we're sorry to see it wasn't a 5/5 experience for you, but we hope you'll come back to see us again and allow us the opportunity to improve your opinion of Rodeway Inn St. Augustine. We appreciate your patronage.

Sorry it wasn't quite a 5/5 for you Nelson, we're sorry to see we fell short. Thank you for booking with us and letting us know we can improve.

We really appreciate you sharing that with us Obner; it's very difficult to find the perfect mattress for everyone, as comfort is so subjective. Thank you for taking the time to leave your feedback, and for staying with us at Rodeway Inn. Your opinions are critical to improving future guest experience.

We're very sorry to hear this Carol. Though the AC is in the wall under the window, we will immediately check the unit to ensure it's running properly and there are no damages. Thank you for your review and bringing this to our attention.

Thank you for the positive feedback and validation Alexis, we appreciate your patronage!

Muchas gracias Jose!

Thanks for the feedback Kierston. We apologize about the mini-fridge, but we do have hair dryers at the front desk! We're sorry we didn't meet your expectations.

Thanks for the great score Mike, we really appreciate that! Come back and see us again very soon!

Thanks for the feedback Hobart, we really appreciate that.

We are delighted to know you have enjoyed your stay.

We’re thrilled you chose Rodeway Inn Historic District St Augustine for your recent stay. We loved having you here and hope to be able to welcome you again the next time you’re in town.

We look forward to welcome you back soon. If there’s anything we can do for you ahead of your next visit, do feel free to let us know.

I’m happy to hear that we managed to exceed expectations and I was particularly pleased to hear your feedback on the service you received.

Thank you Daniel and Ashley, we're so happy to have had the opportunity to welcome you back. Your review reminds us why we do this, and work so hard at building lasting relationships with our guests. We cannot wait to have you back again.

Thank you for your response Heather, we appreciate your time and patronage, and hope you'll afford us another opportunity to welcome you in the future.

Thanks for the wonderful score and comments Janique, we're delighted to know you had a great stay. We hope you'll come back to visit us in St. Augustine again soon.

Thanks for the score Maria, we hope you enjoyed your stay with us.

Thanks for the 5 out of 5 Braxton, we're glad to know you had a pleasant stay here in St. Augustine. We hope you'll stop by again soon!

We would like to sincerely thank you for sharing your feedback. I do hope that we will have the opportunity to welcome you again in the near future.

Thanks for the feedback Susan, we'll share your comments with our staff in an effort to improve upon future guest experiences.

Thanks for the wonderful feedback Ulises, we appreciate your patronage!

We appreciate the score Alexandre, we're sorry to see it wasn't quite perfect this time around, but we do hope you'll give us an opportunity to reach a 5/5 soon.

Thanks Stanley for the wonderful feedback, we hope to welcome you back soon!

What a kind and gracious review Yulema, we're so humbled by your outstanding feedback. We look forward to welcoming you back in the near future!

Thanks for the positive score Jorge, we hope you'll be back soon so we can turn that into a full 5 stars!

Thanks for the great score Keith, a pleasure to welcome you always!

Thanks Lynn, we're so glad to hear it! We hope you'll keep allowing us to welcome you back in the future!

Thanks for the great score Brenda, please come back and visit with us soon!

Thanks for the wonderful feedback Ted, we appreciate your review and patronage. Please come back to see us again soon!

Thanks for the score James, we sorry we didn't meet your expectations.

Thanks for the great score Felisa! We can't wait to see you again!

Thanks for the great feedback Clarisa, we appreciate your patronage!

Thanks for the score William, we hope you'll be back and let us turn that into a 10 for you soon!

Désolé pour ça Jocelyne. Nous transmettrons vos commentaires à notre personnel d'entretien ménager. Merci pour votre parrainage.

Thank you for taking the time to share your experience with us. Your feedback is integral to our ability to continue to improve our service.

We're grateful for your patronage and your time leaving a score Hardy, we're disappointed to see it wasn't a flawless experience for you. We look forward to the opportunity to change your mind someday.

Thank you for the score Dhananjay. We're sorry to see we couldn't reach a ten for you, but hope you'll be back to allow us an opportunity to improve your opinion in the future.

Thanks for the fantastic feedback Emma, we're so glad to have welcomed you. Please come back and see us again soon!

Thank you for the feedback Bruce, we can understand how that might be frustrating for some guests. We appreciate your time and honesty, and will share your thoughts with management. As always, your patronage is greatly valued.

What a wonderful review David, thank you very much!