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Reviews of Travelodge by Wyndham Grand Falls

2.5 out of 5
Travelodge by Wyndham Grand Falls
10021 Route 144, St. Andre, NB

Reviews

7.2

Good

Rating 10 - Excellent. 120 out of 560 reviews" "
Rating 8 - Good. 207 out of 560 reviews" "
Rating 6 - Okay. 127 out of 560 reviews" "
Rating 4 - Poor. 49 out of 560 reviews" "
Rating 2 - Terrible. 57 out of 560 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Lorleanne

Travelled with family
Definitely needs an update. The desk and other items in the room were broken. Still usable but broken. Beds were comfortable. Linens were clean. Just seems like a very cheap motel experience. My kid said it looked like something out of a horror movie. Would not choose to stay again.
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for taking the time to share your feedback with us. We are disappointed to hear that your recent stay did not meet your expectations, and we sincerely apologize for any inconveniences caused.We are sorry to learn about the issues you encountered with the broken items in your room. Please know that this does not reflect the standard we strive to uphold, and we will be addressing these maintenance issues immediately to ensure a more pleasant experience for our future guests.We are glad to hear that you found the beds comfortable and the linens clean. However, we understand that these positives may have been overshadowed by the condition of the room.Your comment about the room resembling something out of a horror movie is concerning to us, and we assure you that this is not the ambiance we aim to create. We value your feedback as it helps us to identify areas for improvement.We would appreciate the opportunity to make things right for you. If you would consider giving us another chance, please reach out to us directly so we can discuss how we can improve your next stay.Thank you once again for your feedback, and we hope to have the chance to welcome you back and provide you with a much better experience

10/10 Excellent

Sejin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 29 Mar 2024
Thank you for taking time to review Travelodge By Wyndham Grand Falls.

8/10 Good

Vincent, Casselman

Liked: Cleanliness, staff & service, amenities
Easy access to highway
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Thank you for your review. We are glad that you Enjoyed your stay with us.

10/10 Excellent

Ethan

Stayed 1 night in Feb 2024
Response from Front Desk on 21 Mar 2024
Thank you for your review. We are glad that you Enjoyed your stay with us.

6/10 Okay

Valmond

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is an old hotel in need of a refresh. That said the room was clean, the beds comfortable and the price was reasonable. The front desk area is in need of cleaning, organizing, there were boxes everywhere, shoes laying around and we had to wait/call to get someone to check us in.
Stayed 2 nights in Feb 2024
Response from Front Desk on 1 Mar 2024
Hello Valmond,Thank you for your review. We were in process of renovating the property when you checked in we had lot of shipments that arrived on same day. Sorry for any inconvenience that we might have caused during our renovation period.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 1 Mar 2024
Thank you for your Review.

2/10 Terrible

Jade

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We chose this place based on the good reviews. After spending the night here I believe the good reviews are written by the owners and their friends because wow is all I can say (and not in a good way!). The first room we got was like an ice box. 2 of the 3 heaters did not work. Sink was almost falling out of the vanity. Was told I didn’t know how to work the thermostats so had to ask the staff member if he would like to come and see for himself which he finally did. So next room was better. We had heat. The dark ring around the bathtub and random hair in it, as well as the leftover fecal matter stuck around the inside of the toilet bowl was pretty awesome. Stains all over the walls by the beds. Beds were hard as a rock but I liked that so that was the only plus I could find. Stay away!!! Not worth $20 a night!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen, Upper Rexton

Liked: Cleanliness, staff & service, property conditions & facilities
Spotless room, including the bathroom. Comfortable bed, easy to find. Lots of parking space, convenient to the room.
Stayed 1 night in Jan 2024
Response from Motel Leo on 27 Jan 2024
We are glad you enjoyed your stay with us.

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Jacquie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived late after a full day of driving, (Someone from the hotel had actually called us to find out when we would be arriving) check in was quick and friendly. The screen door to the room would not fully close, but there is an inner door that locks. The room was sparsely furnished, no bedside tables and the bed was very hard. Fridge and microwave were unplugged, and the fridge was very dirty upon inspection. About 30 minutes after checking in, we could hear someone in one of the other rooms making a lot of noise. It sounded like large items dropping on the floor, which could be felt in our room, and we could hear the microwave beeping. In the morning we dropped our keys in the box as there was no one at reception, and realized we had left something in the room. We called the number on the window to try to get back in, but no one answered. We left a message but still have not heard back a week later. Will not be returning, would not recommend.
Response from Front Desk on 17 Feb 2024
Hello Jacquie,we are sorry about your experience with us. we were under major renovations.we checked you reservation and you stayed with us 3 months ago. We Have few items in lost and found. Please contact us at 5064732090 orPlease E-mail us at Admin@saintandretravelodge.com

10/10 Excellent

Daniel, New Westminster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Oct 2023

6/10 Okay

Vera

Easy access from the hwy and budget-friendly. No food at all, not even a snack bar or drinks machines, unless the staff did not mention. Room was clean, amenities in the room were complete with microwave and bar fridge. It appears that the room has been freshly painted, but not totally renovated, the metal parts of the bathroom fixtures and around the room were a little rusty. Over all, it was a good stop for an overnight rest, sheets and towels were very clean, quiet area, I felt safe and had a good night sleep. Nothing fancy, just a nice motel room to get some much-needed rest.
Stayed 1 night in Oct 2023

10/10 Excellent

L G

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice clean motel for the price
Stayed 1 night in Oct 2023

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Wai Suen Loretta

Travelled with family
I like it's quiet, clean. I don't like they put one more door in front of a room, it's not convenience to move baggage because the door is hard to open.
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly quiet , the train past a couple times but was not noisy I liked the price
Stayed 1 night in Oct 2023

6/10 Okay

Warren

Travelled with partner
Clean bed and clean inside. Nice shower and close to the highway
Stayed 1 night in Oct 2023

6/10 Okay

Helene

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Denzil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were generally impressed with the area. Pleasant staff.We would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Charles

Stayed 1 night in Oct 2023

6/10 Okay

Massoud

Liked: Staff & service
Disliked: Property conditions & facilities
It provides minimum facilities.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist lady very nice and helpful
Stayed 1 night in Oct 2023

6/10 Okay

Warren

Travelled with partner
Liked: Cleanliness
Comfortable bed. If you’re looking for just a place to sleep and shower after a long road trip that’s clean and inexpensive, this the place
Stayed 1 night in Oct 2023

10/10 Excellent

shenna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Shubh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

jaskirat

Stayed 1 night in Sep 2023

8/10 Good

Charles

Stayed 1 night in Sep 2023

10/10 Excellent

Sally

Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Stayed 1 night in Sep 2023

4/10 Poor

DAREN

Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Patricia

Liked: Cleanliness
No volume on tv and only roku.
Stayed 1 night in Sep 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit hard to find at night because there are a few motels side by side and they have a previous owners sign mounted, and the LEO sign lights were out.
Stayed 1 night in Sep 2023

8/10 Good

Michel

Travelled with family
Liked: Staff & service
Old Bathroom
Stayed 1 night in Sep 2023

10/10 Excellent

Lilly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ANDRE

Stayed 1 night in Sep 2023

2/10 Terrible

Pierre

Stayed 1 night in Sep 2023

8/10 Good

Wayne

Staff were pleasant and willing to accomedate
Stayed 1 night in Sep 2023

6/10 Okay

Ann-Marie

Stayed 1 night in Sep 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic rooms that are clean & comfortable for a good nights sleep.
Stayed 1 night in Sep 2023

10/10 Excellent

?

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy.
Stayed 1 night in Sep 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2023

8/10 Good

Kelsey, Stratford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. The beds are low to the ground but mattress was comfortable. Good value
Stayed 1 night in Sep 2023

6/10 Okay

Sharon

The bed was very uncomfortable and the bed linen was stained.
Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Stayed 1 night in Sep 2023

6/10 Okay

Donald

Stayed 1 night in Sep 2023

4/10 Poor

debbie

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water and tv didn’t work
Stayed 1 night in Sep 2023

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value motel
This is a great place to stay on a budget. You get what you pay for. Better than most air B&B places.
Stayed 1 night in Sep 2023

6/10 Okay

Lise

Stayed 1 night in Sep 2023