2 outdoor pools, pool loungers
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Reviews of Jetwing Lighthouse

5 out of 5
Jetwing Lighthouse
433 A, Dadella, Galle

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 128 reviews" "
Rating 8 - Good. 39 out of 128 reviews" "
Rating 6 - Okay. 7 out of 128 reviews" "
Rating 4 - Poor. 4 out of 128 reviews" "
Rating 2 - Terrible. 4 out of 128 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Beng Heng Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Best big hotel I stayed in that doesn’t feel like a big hotel
Stayed 1 night in Jan 2024

6/10 Okay

Aaron, Santa Clarita

Travelled with partner
Was alright!
Stayed 4 nights in Jan 2024

10/10 Excellent

Hansdev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel slow but smiling service excellent location. Room for improvement in the catering department!
Stayed 10 nights in Dec 2023

8/10 Good

Gary

Liked: Cleanliness
Ok but wouldn’t return
Plenty of staff but no managements. They were helpful but not efficient, particularly at breakfast. Hotel needs a good refresh, paint etc. finally I would recommend all Hotel.Com clients use the Spa Wing for better rooms and great sunset views. We changed after disappointing first night in the main building.
Stayed 9 nights in Feb 2022

10/10 Excellent

Matthew, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel - relaxing, well maintained, good food, great location.
Stayed 9 nights in Jan 2022
Response from Priyanthika on 1 Feb 2022
Dear Matthew, Warmest Greeting from Jetwing Lighthouse Sri Lanka...! We are delighted upon reading your five star rated review of Jetwing Lighthouse on Expedia.com. Thank you ever so much for taking the time to post a review and share your much valued experience with us as well as other reviewers. Thank you for your kind compliments towards the Maintenance of the Resort, food and location of the resort. Knowing you found a relaxing vacation with us is a greatest joy as this is certainly what we strive to achieve consistently. Once again, thank you for vacationing with us and we look forward to seeing you again soon for a yet another memorable stay. Bohoma Isthuthi ( Thank you very much) Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

10/10 Excellent

Matthew Alfred, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation - big rooms, bath, balcony with great sea views. Food great. Service was very good - some of the younger staff are still in training but will be fine soon.
Stayed 13 nights in Jan 2022
Response from Priyanthika on 1 Feb 2022
Dear Matthew, Warmest Greeting from Jetwing Lighthouse! Thank you very much for taking a moment of your time to post a review of Jetwing Lighthouse on Expedia.com We are pleased to know that you were able to enjoy a fantastic vacation with us. Thank you for your kind compliments towards the rooms, quality of food and the service offered from our team of associates. As mentioned there are few new recruits still in training in each departments. Thank you for your understand on that. We are truly pleased in learning that you were able to enjoy the true Sri Lankan hospitality with us. Once again, thank you for your five star rating and high recommendation. We hope to have the pleasure of seeing you again soon. Bohoma Isthuthi ( Thank you very Much) Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

10/10 Excellent

emily, seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful hotel with spectacular views visible throughout. Classy decor, peaceful setting, impecable attention to detail and keeping the guests happy!
Stayed 4 nights in Jan 2022
Response from Priyanthika on 1 Feb 2022
Dear Emily, Warmest greetings from Jetwing Lighthouse Galle! Thank you for choosing to vacation with us when in the southern coast of Sri Lanka. We are truly delighted upon reading your review and knowing you were able to enjoy your stay with us. Thank you for your kind compliments and for sharing your experience with fellow reviewers with a five star rating! We hope to have the pleasure of seeing you again in the near future for yet another memorable stay. Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
We had no problems at all during our stay. Everything was top notch. Note that the beach associated with the property is not swimmable. Very close to Galle fort (a short tuk tuk away). Food and service was excellent, overall very happy with our stay.
Stayed 2 nights in Jan 2022
Response from Priyanthika on 1 Feb 2022
Dear Guest, Thank you for taking a moment of your time to post a review of Jetwing Lighthouse on Expedia.com We are pleased to know that you were able to enjoy a fantastic vacation with us. Thank you for your kind compliments towards the rooms, quality of food and the service offered from our team of associates. We do hope that you will be able to visit us again soon. Once again, thank you for your ten star rating and high recommendation. We hope to have the pleasure of seeing you again soon. Bohoma isthuthi ( Thank you very Much) Ayubowan! ( May you live long!) Priyanthika Wijenaike General Manager Jetwing Lighthouse

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Mensh, EG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best resorts. landscape, food, staff, spa..... everything was great
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant architecture, hospitality was second to none and the grounds impeccable. Room was a glorious oasis
Stayed 1 night in Feb 2020

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities, room comfort
Mediocre stay at eco friendly resort
Upscale resort, but not as service oriented at the restaurant as at the hotel itself. Rooms are marvelous as well as housekeeping and bell staff, but restaurant below standards in service. Great buffet, something for everyone.. but I had two breakfast meals there, four cups of tea or coffee and each of the four times, I had to waive waitstaff down to get it to my table. That’s unacceptable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Fran, Cornwall

Liked: Cleanliness, staff & service
The hotel is beautifully designed (by Geoffrey Bawa architect) and as far as I’m aware, totally unique in its style which is simple and elegant. The location is stunning. The building is kept spotless. The paintings, artefacts etc are all tasteful and in just the right place. Our room and balcony - and view - were gorgeous. There seemed to be a lot of staff - all helpful and friendly. Most had good English but we had difficulty communicating with a few - despite their willingness. We had a bad experience our first night with room service. Waited ages and the pizza we ordered was dreadful. All went uphill thereafter with brilliant breakfasts and excellent dinners - eating mainly Sri Lankan food. They light candles around the building at night making everything look beautiful. I should say, it was very under capacity when we were there (due to people not travelling because of the Corona virus) so there were probably more staff than usual per person to look after us. We loved our time there.
Stayed 5 nights in Feb 2020

10/10 Excellent

Denzil, Boston MA, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. The food is excellent and a large variety of dishes to choose from. Rooms are comfortable and the bathroom is clean and nice
Stayed 2 nights in Jan 2020

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities, room comfort
Outstandingly beautiful room; superbly designed. Fabulous location and views. Only downside was waiting 2 hours one night for room service when the hotel had two events on and clearly were struggling to cope.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
facility was not so new but keep clean. Staffs were friendly and kind.
Stayed 2 nights in Oct 2019
Response from Jetwing Lighthouse on 6 Nov 2019
Dear Guest, Thank you for taking the time to leave us a review of your stay at Jetwing Lighthouse. It was a pleasure to have your with us, and here at Jetwing Lighthouse we take pride in providing guests with the best of services and facilities and I’m glad you were able to enjoy the best of it. We hope to see you back with us in the future. Ayubowan! PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

4/10 Poor

Gary

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Don’t bother!
Hotel was being refurbished when we arrived so more than half the facilities were not available. We were not told about this when we booked, if we had of known we have gone elsewhere. Even though the place was a construction site we were still charged top price for the area, The hotel attempts to appease us were pathetic.
Stayed 3 nights in Jul 2019
Response from PRIYANTHIKA WIJENAIKE on 4 Aug 2019
Dear Mr. Gary, Thank you for taking a moment of your time to post this review and share your valued thoughts with us. We are truly saddened in reading that you were disappointed with your stay with us. Please know that the refurbishment was in fact published on all our online sites, particularly our own website. However we regret knowing you were dissatisfied with your stay. Despite your experience with us this time around, we hope you will give us another chance by visiting us again as the refurbishment is now completed and the entire property is available for you to enjoy.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing with great swimming pools. The rooms were large with balconies looking out over the sea
Stayed 4 nights in Apr 2019
Response from PRIYANTHIKA WIJENAIKE on 30 May 2019
Dear Guest, Thank you for your wonderful review. We are delighted upon knowing that you had enjoyed all aspects of your stay with us. We hope to have the pleasure of seeing you again soon. Ayubowan PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

2/10 Terrible

Lanae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a 4 or 5 star hotel. This property is in desperate need of an update.. Very dark paint colors black In the bathrooms . Not clean or just used and abused to long
Stayed 1 night in Mar 2019
Response from PRIYANTHIKA WIJENAIKE on 3 Apr 2019
Dear Ms. Lanae, Thank you for taking a moment of your time to post a review and share your valued feedback with us. We are truly saddened in reading your review and knowing you were not completely satisfied with your stay. Please know that we have taken your review very seriously for immediate rectification. Please also know that we are scheduled for a complete renovation starting next month thus we do hope you will visit us afterwards to experience the exciting new additions to come. Ayubowan PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from PRIYANTHIKA WIJENAIKE on 3 Apr 2019
Dear Guest, Thank you for taking the time to rate us. We hope you had a pleasant stay with us. Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel within a lovely setting. Very calming. No negatives to mention
Stayed 3 nights in Feb 2019
Response from PRIYANTHIKA WIJENAIKE on 5 Mar 2019
Dear Guest, We are delighted in knowing you were able to enjoy a wonderful stay with us. Thank you for sharing your experience with fellow reviewers. Hope to have the pleasure of seeing you again soon. Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wonderfully attentive staff. Lots of space in the grounds, so it felt private even though there were other people around. Right on top of beautiful beach. Loved it!
Stayed 2 nights in Jan 2019
Response from PRIYANTHIKA WIJENAIKE on 13 Feb 2019
The team at Jetwing Lighthouse is delighted in reading your review. Thank you for your kind words towards the peaceful atmosphere at the resort and especially towards our attentive team of associates. Thank you for your high rating and we hope to have the pleasure of seeing you again soon. Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Location, service, and breakfast buffet are very good. Room was nice but wish to have a room with better view since this was our wedding anniversary trip. Price is quite expensive but I guess worth it.
Stayed 1 night in Jan 2019
Response from PRIYANTHIKA WIJENAIKE on 13 Feb 2019
First and foremost thank you very much for choosing to celebrate your wedding anniversary with us at Jetwing Lighthouse. We are pleased in knowing that you enjoyed the location of the resort, quality of food served and felt value for money which is truly our greatest achievement. We hope to have the pleasure of seeing you again soon. Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location - Location - Location!! And not just the in-house facilities. Galle and the ancient fort are well worth exploring, great places to eat drink and be merry as well as just stating at the Lighthouse and soaking up the pleasure of all that is on offer. The 2004 tsunamia has left its mark in the area but has not destroyed the calm luxury of the Lighthouse. Highly recommended.
Stayed 1 night in Dec 2018
Response from PRIYANTHIKA WIJENAIKE on 19 Jan 2019
Dear Guest, Our heartfelt gratitude for your kind words and high recommendation. We are truly pleased in knowing you enjoyed your time spent at the Galle Fort and especially at the resort. Looking forward to seeing you again soon. Ayubowan PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

10/10 Excellent

Jonathan, Orkney

Liked: Cleanliness, staff & service
Excellent location overlooking the ocean, Beautiful pools, excellent food, and a beautiful room.
Stayed 1 night in Dec 2018
Response from PRIYANTHIKA WIJENAIKE on 19 Jan 2019
Dear Mr. Jonathan, Thank you for your kind words of praise towards the location of the hotel, pools, food and room. We are pleased to know you enjoyed all our facilities and services. Looking forward to seeing you again soon. Ayubowan PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from PRIYANTHIKA WIJENAIKE General Manager Jetwing Ligh on 23 Nov 2018
Dear Guest, Thank you very much for your review of the hotel. We are pleased to see that you had an enjoyable stay with us. Having indulged in our unique Jetwing hospitality, we do hope you will return for yet another memorable stay. Ayubowan (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse

8/10 Good

Sonia, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Located on the sea shore, beautiful view.
enjoyed our stay, comfortable and airy. experience was memorable. will definitely recommend to friends and family. Rooms are nice and big, the bed is extremely comfortable. Swimming pool, gym and perfect place for a destination wedding. Food service extremely slow for in-room and at the restaurant. Overall good place to stay.
Stayed 3 nights in Mar 2018

4/10 Poor

Mike, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired hotel with mediocre cleanliness
Relatively expensive hotel that is well past its grandeur. Bathroom was really old and worn. Bed was too hard. Cleanliness was not up to standards, the floors were not clean. Staff were friendly and helpful, and the breakfast was good.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Very welcoming staff beautiful comfortable hotel. Lovely pools for proper swim. Wild ocean too rocky for swimming. Great food
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precious Sri Lanka national property
The entrance and stair case, then the ocean view from the lobby are just awesome. This is a national monumental property of Sri Lanka. Must visit.

6/10 Okay

Sam, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Needs upgrading!
Staff extremely helpful & courteous. The lighting dim and depressing. Bathroom leaked. Rooms need refurbishment. Food excellent.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel
Comfortable stay, clean room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kazimierz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to rest and re-charge
We were there for a week. The staff was exceedingly friendly and very helpful. It really made the difference - I rested like I have not rested before.

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed as a couple on our first visit to Sri Lanka, the hotel was very welcoming, the food was great and the staff were excellent. The hotel was very efficient and the free nature walk is well worth doing. Nothing was too much trouble for the staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, room, and views.
This is definitely a 5 star hotel in every way. The food, views, rooms, staff, beach, pool, everything! Do yourself a huge favor and stay here. Amazing!

10/10 Excellent

Paul, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
This is a fantastic hotel in a wonderful location. Within striking distance of Galle fort (only a couple of minutes in a tuk tuk) but with the benefit of a beach and plenty of space that you don't get in the fort. Staff are fantastic and the food is delicious

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The hotel is like 150 kilometers from Colombo airport, it is easy to find a taxi that can take you anywhere. The hotel is nic and clean, breakfast and dinner are good but not perfect. The view is magnificent .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with family
very spacious and relaxing stay with family. Hotel food was great and inexpensive. great view of the lighthouse and nice swimming pools. Loved the wooden decorations furniture.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is the best one i stayed so far.
very very nice location. excellent, excellent. excellent

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ah Wei, Singapore

Liked: Staff & service
Peaceful, Warm and Relaxing
Well located and staffed with a friendly and helpful team. Well-designed layout with ample facilities. Room decoration can be improved which could make guests' stays even more memorable. The ambience is excellent; beautiful sky and sea waves over rocks and sand (albeit unsure for swimming) and sufficient greenery. Well balanced food menus and breakfast spreads supported by efficient and cheerful service staff.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel but overpriced and staff not helpful
Room was excellent. Staff refused to recommend a good restaurant in town and only told us about the 3 onsite restaurants. Staff informed us the market rate for a tuk tuk to town was 400lkr but we were able to negotiate 200lkr multiple times. Gym well equipped despite renovations and personnel were very friendly and helpful. Food generally was not good except for the more expensive cinnamon grand.

8/10 Good

James, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel, but below par service & therefore overpriced
The service was distinctly average (very pleasant staff, but poorly trained & managed): (1) I went for a smoke outside the bar after a recent rainstorm. No attempt was made to help me move my drink. Outside, it was difficult to find a seat that was not damp. I couldn't use tables because they were all soaking wet & no ashtray was provided. The only time a waiter appeared was to ask me if I wanted another drink! (2) numerous mini-power cuts throughout Sunday. This affected wi-if, but no attempt was made to warn us of this significant problem and to ask us to refrain from using the Internet for important transactions, etc. I had to ask what was happening. (3) tea & coffee was provided by waiters at breakfast, but no tea spoons were available on the tables (despite other cutlery being present). This, I spite of several complaints. I had to use a fork or large spon to stir my tea on all 3 days of my stay.

10/10 Excellent

shy, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the ocean front with spectacular
We had a very enjoyable stay.. Our room had a spectacular view of the ocean.. Very friendly staff great facilities n a fabulous cooking session with chef Nihal which made our trip just fantastic! Will definately recommend this property to friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel. Location is fantastic and the food great.

8/10 Good

kev, dubai

Liked: Cleanliness, staff & service, room comfort
8 days of holiday
As a first trip to Sri Lanka, this turned out to be a very good experience. The hotel was well run, with very enthusiastic staff. the location and facilities very good. We particularly enjoyed the choice of restaurants and food, the outdoor pools and lounge areas. The hotel is starting to feel a little tired, but otherwise a very pleasant stay. Most staff were very welcoming, albeit a number of very inexperienced personnel, especially in the restaurants. Decent value for money, albeit, I would like to think the 10% service charge actually makes it to the staff.