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Reviews of Route 66 Hotel, Springfield, Illinois

3 out of 5
Route 66 Hotel, Springfield, Illinois
625 E. Saint Joseph St., Springfield, IL

Reviews

6.8
Rating 10 - Excellent. 208 out of 1002 reviews" "
Rating 8 - Good. 314 out of 1002 reviews" "
Rating 6 - Okay. 210 out of 1002 reviews" "
Rating 4 - Poor. 145 out of 1002 reviews" "
Rating 2 - Terrible. 125 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They no longer have digital clocks in the room so I always bring my own.
Stayed 1 night in May 2024

4/10 Poor

Thomas

Disliked: Property conditions & facilities
The proteas in disrepair, the services in the room were poor, staff was not clear on room location .
Stayed 1 night in May 2024

10/10 Excellent

Hank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in May 2024

8/10 Good

Susan, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It said that there was a bar and restaurant attached to the hotel. Unfortunately, they were both closed. But we still paid full price. a bait and switch??
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute Route 66 themed motel. Older cars and memorabilia around. The included breakfast is a good deal. Beds and room were very comfortable. The room value was a good price also. I would return.
Stayed 1 night in Apr 2024
Response from Jason on 27 Apr 2024
Thank you for staying with us and for the great review.

10/10 Excellent

Alden, FORT MYERS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was VERY NICE!
Stayed 1 night in Apr 2024
Response from Jason on 27 Apr 2024
Thank you.

10/10 Excellent

William, Aurora

Business traveller
Liked: Staff & service, property conditions & facilities
So I booked this on a whim. Was staying in Springfield for business for one night. The first room I was given was not clean. Stuff on the doors, rug and the bathroom cabinets. It was pretty bad, and I'm a bachelor. I mentioned this to Timothy, who was working the hotel bar, and he quickly hooked me up with an upgrade to one of their Jacuzzi suites. This room was much cleaner. Comfortable bed. Huge hot tub in a separate room with a big TV. It was like a completely different place. The bar/diner was good. I had the complimentary breakfast, which is prepared to order. The Route 66 stuff in the hall is interesting. Front desk staff was friendly. Hotel property itself is.... interesting. Carpet in the halls has seen better days. Speaking of, the rooms all open to a hall along the exterior of the building. And there are full-length window glass where there isn't a door. The rooms have no proper windows to the outdoors, so I guess that they were trying to get in some natural light, but that was a real choice. I'd stay again in the suite for the right price.
Stayed 1 night in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast — rooms smokey
Stayed 1 night in Apr 2024

10/10 Excellent

Dino, Clearfield

Friendly staff clean room the whole hotel was clean
Stayed 1 night in Apr 2024

4/10 Poor

Lacey

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smells like smoke everywhere, there was no hot water, I paid 250 for the room AND was required to give them 100$ CASH to hold at the front desk and then I had to wait in the lobby while they inspected the room before I could get my 100$ back.
Stayed 1 night in Apr 2024
Response from Jason on 11 Apr 2024
We apologize that you didn't enjoy your stay and we are working on fixing the issue with the smoke smell (that's why we take the deposit) as for the hot water, when filling the tub you need to make sure the water (hot) is at the temp you want the tub to be at when filling it. we have PLENTY of hot water to accommodate the hotel.

8/10 Good

dave

Stayed 1 night in Apr 2024

6/10 Okay

Brian

Stayed 1 night in Apr 2024

6/10 Okay

Emily

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Loved the jacuzzi! However it wasn’t the cleanest, I had to clean it before we could use it & same with the bathroom.
Stayed 1 night in Apr 2024

8/10 Good

Ann

Stayed 1 night in Apr 2024

10/10 Excellent

Jagdish

Travelled with group
Everything was great
Stayed 1 night in Apr 2024

10/10 Excellent

Kristi

Stayed 1 night in Apr 2024

10/10 Excellent

Kaleb

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full bar in the diner
Stayed 1 night in Apr 2024

10/10 Excellent

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great room was great
Stayed 2 nights in Mar 2024
Response from Jason on 6 Apr 2024
Thank you for staying with us

6/10 Okay

Melissa, Princeville

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the stay. We were here for medical reasons. easy access to hospital, eating establishments and interstate.
Stayed 1 night in Mar 2024
Response from Jason on 26 Mar 2024
Thank you for staying with us

4/10 Poor

Dejavu

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had bed bugs
Stayed 1 night in Mar 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service
Bed too soft
Stayed 2 nights in Mar 2024
Response from Jason on 26 Mar 2024
Thank you for choosing to stay with us

10/10 Excellent

Dejavu

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Haile

Stayed 2 nights in Feb 2024
Response from Jason on 26 Mar 2024
Thank you for staying with us

6/10 Okay

randy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Fortunately, just an overnighter.
Just an overnight stay for a church visit in Springfield. The hotel is an interesting place for a history buff like me, but the cleanliness left a bit to be desired. Personally, I'd rather stay in my tent. I t would have been quieter. There was a loud party going on down the hall which didn't quiet down till 2 or 3 in the morning. So, I didn't get much sleep. Two or three hours at best. That being said, they have some nice relics on display.
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jason on 6 Feb 2024
Thank you for staying with us and for the great review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't the Ritz Carlton but the staff made it worth it to stay there they were all very friendly and helpful with anything that I wanted or needed.
Stayed 2 nights in Jan 2024
Response from Jason on 6 Feb 2024
Thank you

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jason on 6 Feb 2024
Thank you. Hope to see you again

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Staff was wonderful!!! Really enjoyed the bar area, can’t wait till the renovation are done and just need cigarette smoking u see co trol!! Can smell in non smoking rooms
Stayed 2 nights in Jan 2024

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel
Absolute wonderful stay! I booked this room because of the jacuzzi suite. I ended up getting the cheaper suite to save a little money, but when we got there, we got a nice little Christmas surprise! They upgraded our suite to the executive suite, free of charge. It was clean, quiet, and the tub was absolutely magnificent (it lights up and even connects to your phone via Bluetooth so you can listen to music). I have never seen a tub so large and tech savy! In the tub room, they have a smart TV so you can enjoy your favorite show/movie while soaking. The bed was very comfortable also! They have a slot room, and at the front desk, they have alcoholic drinks, sodas, juice, and even scratch offs! They also have classic cars, machines, gas pumps, etc. to look at in the lobby. This is a very unique hotel, and I’ll definitely be returning. I do encourage others to go and get that executive suite at least once!
Stayed 1 night in Dec 2023
Response from Jason on 26 Dec 2023
Thank you for staying with us and hope to see you in the future

10/10 Excellent

Tammy

Stayed 1 night in Dec 2023
Response from Jason on 26 Dec 2023
Thank you

2/10 Terrible

Rhi

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Randy at the front desk, awesome! Helped me 3x with things I came to her for. This place is not for the faint of heart however, there was the ever present smell of marijuana outside, and the smell of a smoky old hotel on the inside. My room #105 was really cute, but the sheets were not washed, there was (hoping potato chip?) oil on them. The bathroom was spotless, I did find a hair in the shower, but that is an easy mistake to make. There was a heater/cooler/fan combo on the wall, loved it! The tv had cable, I ordered Door Dash, and for the price, my dog and I were satisfied and comfortable. I read reviews that mentioned bugs, but I looked and saw absolutely none. Because of the price, pet friendly and cute room, I think I would stay here again, but I don't think your executive highly coiffed Aunt Karen would want to.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Staff & service
Could use some modernizing but everything works and inexpensive
Stayed 1 night in Sep 2023

2/10 Terrible

Erin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The dirtiest hotel I have ever been to. The entire place reeked of cigarettes. The blankets had burn holes in them, the room had crumbs on the floor from the last patrons stay, almost every surface was sticky, their were stains of something dripping down the walls, unwashed stains on the blankets, the doors for the bathroom were so ungodly dirty, there were 2 chairs in the room that had at least 50 years of cigarette stains on them, pretty much anything that could go wrong was wrong. In the end they were nice enough to give us our money back, so I do appreciate that.
Stayed 2 nights in Nov 2023

10/10 Excellent

tami

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the frist sight i said i want to stay there!!!! I love every thing above route 66. It has so much Memorabilia of Route 66. It's worth a stop. You believe you're not gonna stay overnight. They've got the best food ever in their restaurant breakfast. You order what you want at the menu we ordered stink eggs, hash Browns, toast and I ordered a side of French toast it was all free. I asked if they had the tee shirt to buy like the owner had on. There were some on display but that was it. After we finished checking in and having a great conversation he said take the tee shirt off the mannequin. I was so thankful and greatful. Then he gave me the Sweatshirt off the other mannequin!!! It was so overwhelming so kind and giving!!! I give Route 66 a 10 I will recommen It to everyone Im putting it on Facebook and going to tell all my family and friends!!! Thank you so much for all the wonderful time!!! Greatfully Gratefully Thankful Scoop And Patty and Maintenance man who is so fun to listen to he has so much knowledge he should go on Jeopardy!!! (He would definitely win 🏆!!! It felt like home right away. Thank you God for such a wonderful experience there. I didn't want to leave!!! Springfield Illinois Route 66 MUST MUST STAY!!! Tell everybody you know they wont regret it!!! Thanks for the wonderful time. P.S. The Maintenance man even delivered some items to us at midnight. THANK YOU EVERYONE!!!
Stayed 1 night in Nov 2023

4/10 Poor

Greg

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Terence

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Krasimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

8/10 Good

Todd

Liked: Staff & service, amenities
Connected restaurant was very nice. Loved the memorabilia.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic little hotel, with cool history. Did not expect much coming here, but was very satisfied with my stay.
Stayed 1 night in Oct 2023
Response from Jason on 27 Oct 2023
Thank you for staying with us and for the great review

6/10 Okay

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Lynn

Stayed 1 night in Oct 2023

4/10 Poor

Tim

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Cheri

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Alyssa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and nice. The room had a musty type smell and it smelled like marijuana in the entire hotel. Walls were very thin, we could hear the people next door talking. Paint was coming off of the walls. Furniture appeared dated and cheaply upkept. It was fine for a night as we were traveling and just needed a place to sleep and was cheap. Did not seem like a 3 star hotel, more like 2 stars. Not tall person friendly, sink was very low and my 6'4" husband had to basically sit down to wash his hair in the shower. Probably won't stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The lady at front desk was awesome! Very dissapointed with cleanliness of room.
Stayed 1 night in Oct 2023

4/10 Poor

Tony

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The staff wasnt bad but it seemed like the further you get in the place the worse it got. My room had a weird smell, almost like when you wash dirty sports equipment and it still smells funky. Theres a bunch of weird guys who hangout and hit you up for cigarettes everytime you go outside. I guess it was fine for the few days I was working in Springfield but wont stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last in Nov 22 and just enjoy how easy it is to get to on our travel to and from Kansas visiting family. Believe this will be our new halfway point stop each year.
Stayed 1 night in Oct 2023
Response from Jason on 6 Oct 2023
Thank you for staying with us and for the great review