Dear Kerry,While we appreciate you being our guest, we are surprised and saddened to hear you had a disappointing stay. Our team prides itself on our top-notch service and spotless accommodations, and we apologize this was not reflected in your experience. Your comments are important to us and will be shared with our team to ensure we are meeting our high standards of quality and comfort going forward. Thank you for your feedback, and we hope to have another opportunity to welcome you back and impress you with the amazing stay we are known for.

Dear Jocelyn,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for any housekeeping concerns you encountered during your stay. We want to assure you that we do engage in deep cleaning processes. However, we will be sure to address our housekeeping team to ensure our policies and procedures are being adhered to. We appreciate your feedback and hope you'll consider giving us another opportunity to change your perceptions in the future.

Dear Giridharan,Thank you for your review. We appreciate that you took the time to share your recent stay; however, we do find it very disappointing. Our primary goal is always to provide our guests with an exceptional experience. Your feedback will be relayed to our team to ensure any necessary improvements can be made. It was a pleasure having you join us. In the future, we hope you will consider returning and giving us another chance to impress you.

Dear Amy,Thank you for your perfect rating! It was a pleasure having you here at Centennial Hotel Spokane, and we are delighted to have exceeded your expectations. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

Dear Peter,Thank you for taking a moment to leave your outstanding review. It was our pleasure to provide you with clean, convenient accommodations. We're glad you felt welcome while you were here, and we look forward to hosting you again at Centennial Hotel Spokane!

Dear Norma,We appreciate your kind words about your recent stay. Hearing that our guests enjoyed their time with us brightens our day. Thank you for your comments, and we cannot wait to welcome you back to Centennial Hotel Spokane for another great stay soon!

Dear Vladimir,We always appreciate hearing from our guests, and we're glad you enjoyed your stay with us overall. However, we apologize for any disappointment with the parking and regarding our staff. We do our best to ensure we are transparent about our policies. Rest assured, we will make this clear to guests going forward, and we will speak with our team to ensure we are meeting our high standards of hospitality going forward. Should you be in the area again, please consider coming back to see us for a stay that is sure to exceed your expectations.

Dear Shoshana,Thank you for choosing Centennial Hotel Spokane. We are delighted you received excellent service and enjoyed our convenient location. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

Hi Alex! Thank you for the kind words. If you are coming back through the Spokane area pleas consider staying with us.

Thank you for your kind words Janet. We will definitely pass your compliments onto our team. We can't wait for the next time you get to stay with us at The Centennial Hotel.

Thank you for your response Louis! I am glad we could show you a 5/5 time at The Centennial Hotel. We hope to see you again soon.

Thank you for your glowing praise Nancy! Having the sound of the river and the falls lull you to sleep is one of the best things about our hotel. We can't wait for the next time you stay with us at the Centennial Hotel Spokane.

Hi Cindy. Thank you for your kind words. The vending machines on property are run by a 3rd party, but we will pass your comments along to their team.We are excited for the next time the Centennial Hotel can host you and yours.

Hi Madison. Thank you for your feedback. It does help us to improve. Next time you're coming through Spokane please pay us a visit.

Hi Douglas. Our proximity to all of Spokane's major sports/entertainment facilities is one of the best things about this hotel. We hope to see you at whatever show brings you to Spokane next.

Thank you for your response Krista. We really appreciate you taking the time to leave such a kind review. We hope to see you soon!

Thanks for your response Ernie. We appreciate your feedback. Please come visit us at the Centennial Hotel whenever you're headed back this way.

Dear Helen,Thank you for choosing Centennial Hotel Spokane for your recent stay! We're delighted that we could provide a clean and welcoming getaway for you. However, we apologize for any inconvenience regarding the elevator. We will be sure to have our maintenance team look into your concerns to ensure this matter is resolved swiftly. Your review is appreciated, and we hope to welcome you back for another terrific stay soon.

Hi Hazel! Thank you for your feedback. Your positive comments are a list of all the reasons this is my favorite hotel among the Davenport Collection. We are excited for the next time you stay at the Centennial Hotel.

Dear Sheri,It was a pleasure hosting you at Centennial Hotel Spokane! We're glad our walkable location worked well for your trip and that you enjoyed relaxing on the balcony. If you're in the area again, please come back to see us.

Dear Karen,We're always thrilled to hear that our guests have had such an enjoyable experience! It's especially great to know that you appreciated our comfortable accommodations and wonderful views of the walking trail and water. It's also a great compliment that you consider us one of the best hotels you've stayed in! From all of us at Centennial Hotel Spokane, thank you so much for your positive review, and we hope to have the pleasure of your company again soon.

Dear Beverly,A guest’s recommendation is the #1 sign that we hit the mark, and their stay was everything they hoped it would be and more. Thank you for joining us at Centennial Hotel Spokane. We couldn't be happier to see how impressed you were with our wonderful hotel and great location, and we look forward to welcoming you back again.

Dear Scott, We're thrilled to hear that you loved our property and our team at Centennial Hotel Spokane! It warms our hearts to know that we've become your new favorite place to stay in Spokane. Thank you for your kind words, and we can't wait to welcome you back for another fantastic stay!

Hi Jason. Thanks for noticing. We did go through a facelift about 4 years ago (not very long by hotel standards). We appreciate your feedback and look forward to the next time we can accommodate you and your family!

Hey Andrew. Its comments like these that make me proud of the place that I work. Thank you for your kind words. We will definitely pass your comments on to Ben and his superiors so he gets the commendation he rightly deserves. We eagerly await your return to the Centennial Hotel.

Hi Jessica! Thanks for the kind review. Feel free to reach out to the hotel and let us know how we can improve and make your next stay at the Centennial Hotel 5/5.

Hi Ben. Thank you for your glowing review. We hope to se you at The Centennial Hotel again soon.

Dear Hillary, Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Your feedback about our accommodations will be shared with housekeeping to ensure our high standards of cleanliness are being met. Please know that when booking through a third-party company, billing inquiries and refunds should be dealt with through them. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression.

Dear Amber,Thank you for staying with us and taking the time to share your thoughts. We're glad our convenient location, friendly staff, and relaxing hot tub added to your experience. However, we apologize for any concerns about cleanliness and for any disappointment with breakfast. We'll pass your comments along to the appropriate staff members, and we hope to see you again should you be back in the area.

Hello Jason. Thank you for your kind words. We are proud to live up to your standards. The Centennial Hotel eagerly awaits your return.

Angela, we are honored that you enjoyed your stay with us. Whenever you next come through Spokane please allow us to give you another wonderful stay.

Thank you for staying at the Centennial Hotel. We hope to see you again soon.

Thank you for staying at the Centennial Hotel. We hope to see you again soon.

Hello Joshua. Thank you for your kind words. We are delighted that we could provide you a stay that lives up to your expectations. Please come visit us soon!

Hi Dane! Thank you for your kind review. We hope to see you at the Centennial Hotel soon.

Hello Kim. Thank you for your feedback. We apologize for the inconvenience of being given a room that hadn't been fully refreshed. Your notes have been passed along to the respective departments.If you are ever coming through Spokane, please consider giving us a chance to show you the standard of stay we strive for.

Dear Matthew,Thank you for your review. It's always a thrill to welcome back a valued guest; however, we sincerely regret that you were not fully satisfied with your experience. Your feedback about our accommodations and service will be shared internally to ensure our high standards of hospitality and cleanliness are being met. Please know that third-party sites sometimes have issues syncing up with our systems, resulting in such situations. We understand your frustration at the inconvenience this caused, and we'll be sure to discuss your report internally. It is our hope that you will give us another chance in the future to change your lasting impression.

We're glad you enjoyed your stay Gabriele! The next time you're in the Spokane area we would be happy to host you again.

We're glad you enjoyed your stay Pete! Thank you for leaving your feedback with us. Early Spring is the best time to view the river and the falls. The next time you're in the Spokane area we would be happy to host you again.

Hanna, thank you for leaving your feedback with us. We regret that we did not meet the standards which we strive to achieve. Your notes have been passed on to the respective departments and will be taken to heart. If you are coming through Spokane again please allow us a chance to improve.

We're glad you enjoyed your stay Cathy! Thank you for leaving your feedback with us. We will be sure to pass it along to the respective departments. The next time you're in the Spokane area we would be happy to host you again.

Hi Blaine,Thank you for taking time to provide us feedback about your stay. We've shared your comments with the Centennial restaurant management team. Please consider staying with us in the future.Thank you

Dear Violet,We're so happy to know that our team's attentive service impressed you during your visit and that you had a good time with us overall. Thank you so much for the five-star rating and we hope to see you again soon.

Dear Kayla,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with clean accommodations and friendly service, so we're delighted that was the case for you. However, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies if you weren't fully comfortable in your room. Also, we're very sorry for any disturbance you experienced and for any inconvenience this may have caused you. Your comments have been noted and will be kept in mind moving forward. We appreciate your feedback and wish you safe travels ahead.

Dear Teresa,Thank you for choosing to stay with us at Centennial Hotel Spokane. Our goal is to provide every guest with a great experience, and we're thrilled you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.

Dear Gulmira,Thank you for choosing Centennial Hotel Spokane. It's great that our property's location met your expectations and added to your overall experience. We're committed to providing convenience and accessibility for our guests, and we look forward to welcoming you back for another enjoyable stay!