Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Amphora Hotel

4 out of 5
Amphora Hotel
Setaliste Pape Ivana Pavla II 51, Split

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 188 reviews" "
Rating 8 - Good. 39 out of 188 reviews" "
Rating 6 - Okay. 13 out of 188 reviews" "
Rating 4 - Poor. 14 out of 188 reviews" "
Rating 2 - Terrible. 6 out of 188 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was wonderful !
Stayed 4 nights in May 2024
Response from Amphora Team on 28 May 2024
Dear, Thank you for your kind words! We're thrilled to hear that you enjoyed the spa. We strive to provide a relaxing and rejuvenating experience for our guests, and it's great to know we succeeded. We hope to welcome you back soon for another wonderful stay!Kind regards

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class hotel and I really enjoyed my stay here. I traveled during low season (stayed for a little over a week) and the staff took great care of me. I had a massage at their spa and it was also wonderful. The massage therapist was one of the best I've had. This hotel has great amenities -- pool, spa, and it's right by the beach, perfect for morning and evening walks. The area is safe, good for female solo travelers. This hotel is not at the city center. While it is close to the beach, it's not close to many restaurants or grocery stores or pharmacies. No close laundromat either. Though there is one grocery store close by, and for me, that was enough. You'd have to take a bus or Uber to the city center. Uber or Bolt cost $10 one-way on average so it's not bad. I thought the food was good at the hotel restaurant, not the best, but good. The breakfast buffet is amazing and the cheesecake is a must and the best I've had!
Response from Amphora Team on 28 May 2024
Dear Maribel, Thank you for sharing your detailed and positive review! We're thrilled to hear that you enjoyed your stay with us and that our staff took great care of you during your visit. It's wonderful to know that you had an exceptional massage experience at our spa and found our amenities, including the pool and beach access, to your liking.We appreciate your feedback about the location. While we are close to the beach, we understand that the distance from the city center and limited nearby dining and shopping options may be inconvenient for some guests. Thank you for mentioning the grocery store and the transportation options, as this information is helpful for future guests.We're glad you enjoyed the food at our hotel restaurant, particularly the breakfast buffet and the cheesecake. Your kind words about our amenities and services are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.Kind regards,

4/10 Poor

Christina

Travelled with family
Disliked: Staff & service
Overall our stay in Hotel Amphora was very disappointing. Most staff were very unfriendly and really did not want to help with any issues we brought to their attention. The hotel itself is beautiful and has some lovely amenities but it is not being well maintained. There is major construction happening all around the hotel which meant it was extremely difficult to get picked up and dropped off at the hotel. This also meant that we were not picked up as arranged for an excursion we organised through the hotel. I appreciate the construction is not the fault of the hotel but it was not mentioned at any point when booking. The construction started at 7am most days and the bedrooms that were advertised as sound proofed, absolutely were not. We could hear all the construction and our room actually shook every time a door closed nearby. We booked this hotel specifically to be near a beach, beautiful pictures were advertised on Expedia…the beach was closed due to this planned construction the entire time we were there. We did receive a room upgrade due to VIP access and our room was beautiful. The VIP bottle of wine was only put in our room the day before we were due to leave so we did not have time to drink this. The daily housekeeping of our room was absolutely minimal, our glasses which we used were never cleaned or replaced and our tea cups were only replaced once in the 7 days we were there. The spa and pool facilities were really beautiful but are not being cared for.
Stayed 6 nights in May 2024
Response from Amphora Team on 28 May 2024
Dear Christina, Thank you for taking the time to provide such detailed feedback about your stay at Hotel Amphora. We sincerely apologize for the numerous issues you encountered and for not meeting your expectations.We regret to hear about the unfriendly service you received from our staff and that your concerns were not adequately addressed. Providing excellent customer service is a top priority for us, and we will address this with our team to ensure improvements are made.We understand your frustration with the ongoing construction around the hotel. While this construction is managed by the City of Split and beyond our control, we apologize for the inconvenience it caused, including the difficulty with transportation and the disruption to your planned excursion.Your feedback regarding housekeeping is also concerning. Cleanliness and attention to detail are crucial, and we apologize for the shortcomings in the daily upkeep of your room. We will address this with our housekeeping team to ensure higher standards are maintained.While we are pleased that you enjoyed the room upgrade and found the room beautiful, we apologize for the delayed VIP bottle of wine and for not having the opportunity to fully enjoy it. Additionally, we regret that the spa and pool facilities did not meet your expectations for maintenance.We appreciate your constructive feedback and will use it to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Kind regards

4/10 Poor

Volodymyr

Travelled with family
Disliked: Staff & service, amenities
There is construction going on around the hotel. The room was poorly cleaned, the windows were very dirty. we wanted to have dinner at the hotel restaurant, but as a result of waiting, no one approached us at the restaurant reception desk, and the waiters were minding their own business
Stayed 1 night in May 2024
Response from Amphora Team on 28 May 2024
Dear,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay.We regret the inconvenience caused by the construction around the hotel. While the construction is managed by the City of Split and beyond our control, we understand it can be disruptive and frustrating.We are also very sorry to hear about the cleanliness of your room, particularly the dirty windows. This does not meet our standards, and we will address this with our housekeeping team to ensure better attention to detail.Additionally, we apologize for the poor service you encountered at the hotel restaurant. It is unacceptable that you were not attended to promptly and that our staff did not provide the expected level of service. We will review this with our restaurant team to prevent such occurrences in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide you with a much better stay.Kind regards

8/10 Good

Jane, South San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Spa had very limited services. Hair found all over bathroom upon check-in. Lots of construction. Staff do not knock and would just open door for cleaning or other services.
Stayed 2 nights in Apr 2024
Response from Hotel Amphora team on 23 May 2024
Dear Jane,Thank you for your feedback. We're glad you enjoyed the restaurant, but we're sorry to hear about the issues you experienced. We have addressed the cleanliness and staff conduct immediately, and we apologize for the inconvenience caused by the construction. Your comments help us improve, and we hope to provide you with a better experience in the future.Kindest regards,

10/10 Excellent

Rino Josh, Zagreb

Stayed 11 nights in Mar 2024
Response from Hotel Amphora team on 23 May 2024
Dear rino Josh,Thank you for the 5-star rating! We're delighted you had a great experience. We look forward to welcoming you again!Kind regards,

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023
Response from Hotel Amphora team on 2 Nov 2023
Dear Ernest,Thank you for your perfect rating! We appreciate your support and look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Larry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right on the sea and had great views. Staff was very helpful. Included breakfast was outstanding. Only issue was road constructionwhich made it difficult to get to hotel but that is not the hotels problem
Stayed 3 nights in Sep 2023
Response from Hotel Amphora team on 2 Nov 2023
Dear Larry,Thank you for your positive feedback! We're delighted to hear that you enjoyed our seaside location, breathtaking views, helpful staff, and outstanding breakfast. We appreciate your understanding regarding the road construction inconvenience. We hope to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 Excellent

Samudra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing
Amazing location and just too gorgeous View with a great see through pool.
Stayed 4 nights in Sep 2023
Response from Atrium Hotel Team on 10 Oct 2023
It sounds like you had an incredible experience at a hotel with an amazing location and stunning views. Your satisfaction is important, and we look forward to welcoming you back for another memorable stay!Best regards!

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Hotel Amphora team on 2 Nov 2023
Dear Mr. Brian,Thank you for your feedback. We appreciate your input and will use it to improve our services. We hope to welcome you back for a better experience in the future.Kind regards,

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Check in & Check out was quick n easy. Room was clean and true to photos. Breakfast and restaurant food were good and bar prices were not bad. Would definitely return !
Stayed 5 nights in Sep 2023
Response from Amphora Hotel Team on 10 Oct 2023
Thank you for sharing your positive experience during your stay at the property. Your intention to return is a wonderful endorsement, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing our property!Best regards!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Split
Nice, modern hotel across the street from the beach, only about 15 minutes from the Old City by taxi. Clean, modern, spacious room. The bed was comfortable. The bathroom was very nice. Friendly staff. Best breakfast buffet I have ever seen! Attached is the view from our room.
Stayed 1 night in Sep 2023
Response from Amphora Hotel Team on 10 Oct 2023
Thank you for sharing your wonderful experience at the hotel. It's fantastic to hear that you enjoyed your stay.We're delighted to hear that you had friendly interactions with our staff and that you were impressed by our breakfast buffet. Your feedback is greatly appreciated.The view from your room must have been spectacular! We hope you had a memorable time during your stay, and if you decide to visit again in the future, we'll be here to provide another exceptional experience. Thank you for choosing our hotel!

8/10 Good

Sha rai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Amphora team on 2 Nov 2023
Dear Sha Rai,Thank you for taking the time to share your review following your recent stay at our hotel. We greatly appreciate your feedback and are pleased to hear that your experience was overall positive.We hope to see you again in the future!Kind regards,

10/10 Excellent

Rino Josh, Zagreb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the beach, perfect hotel in all aspects a bit far from center town & no restaurants anywhere close, other than that, 10/10
Stayed 8 nights in Sep 2023
Response from Amphora Hotel Team on 10 Oct 2023
Thank you for your excellent rating and for sharing your feedback about your stay. Your feedback is appreciated as it helps other travelers plan their stay.Thank you for choosing our hotel!

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great facilities, lovely big room and the spa is amazing. I was expecting more food on the breakfast buffet.
Stayed 3 nights in Sep 2023
Response from Amphora Hotel Team on 10 Oct 2023
Thank you for your feedback about your stay at the hotel. We appreciate your comment about the breakfast buffet.Guest feedback is valuable in helping us make improvements, and we will take your suggestion into consideration to enhance the dining experience for our guests.Thank you for choosing our hotel!

10/10 Excellent

Isabel Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Amphora Hotel Team on 14 Sept 2023
Dear Isabel Grace Palmer,Thank you so much for your positive review of our hotel! We are thrilled to hear that you had such an enjoyable stay with us. We hope to have the pleasure of welcoming you back on your next visit to our city. Safe travels!Warm regards

10/10 Excellent

Lauren Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Hotel was immaculately clean
Stayed 3 nights in Aug 2023
Response from Amphora Hotel Team on 6 Sept 2023
Dear Lauren Paige Jeavons,Thank you for sharing your positive experience at our hotel! Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback reinforces our commitment to excellence. We're delighted that you found our facilities and amenities to be top-notch. Thank you for choosing our hotel, and we look forward to welcoming you again soon!Warm regards

10/10 Excellent

jana

Travelled with group
The area is great, the hotel is great, employees were nice, it was quiet. Only thing I wish is they had a bit of a private beach because it gets packed here! PACKED.
Stayed 12 nights in Aug 2023
Response from Amphora Hotel Team on 6 Sept 2023
Dear Jana Spasovski,Thank you for taking the time to share your wonderful feedback! Our team strives to provide a seamless experience for all our guests, so your feedback serves as a great motivation for us. We appreciate your recommendation, and we look forward to welcoming you again during your next trip to our city!Best regards

10/10 Excellent

Thierno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Thierno Thiam,Thank you for taking the time to share your feedback with us! We believe in delivering personalized service to each guest, and we're delighted that you felt well taken care of. We appreciate your recommendation, and we look forward to welcoming you again during your next trip to our city!Warm regards

10/10 Excellent

Pamela, Trussville

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with breathtaking views. Easy access to the beach. Not convenient to city area.
Stayed 1 night in Jul 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Pamela Winfield,Thank you for sharing your positive experience at our hotel! Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback reinforces our commitment to excellence.Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Amy Smith,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We take great pride in providing excellent service and it is disheartening to learn that we fell short of your expectations.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards

10/10 Excellent

Liam

Stayed 2 nights in Jul 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Liam Neess,Thank you for sharing your positive review of our hotel! We believe in delivering personalized service to each guest, and we're delighted that you felt well taken care of. We appreciate your recommendation, and we look forward to serving you again during your next trip to our city!Best regards

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X-cellent location and great services and great service.
Stayed 2 nights in Jun 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Frederick Walther,Thank you for taking the time to share your wonderful feedback! We're thrilled that your experience at our hotel was nothing short of exceptional. It's fantastic to hear that our team went above and beyond to ensure your comfort and satisfaction. We appreciate your recommendation, and we look forward to serving you again during your next trip to our city!Best regards

10/10 Excellent

CLARE

Stayed 3 nights in Jul 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear CLARE,Thank you so much for your positive review of our hotel! We're delighted that you found our facilities and amenities to be top-notch. Thank you for choosing our hotel, and we look forward to welcoming you again soon!Best regards

4/10 Poor

Alain

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice hotel but the shower leaked and the airconditioning did not work
Stayed 1 night in Jul 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Alain Voigt,Thank you for sharing your experience with us. We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconveniences you encountered during your time with us. Your feedback is of utmost importance to us, as it allows us to identify areas where we can improve our services. Rest assured, we are committed to providing a better experience for our guests moving forward.We hope that You will give us another chance so we can restore your faith in our hotel.Warm regards

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Jonathan Cyga,We appreciate your wonderful review! We're thrilled that your experience at our hotel was nothing short of exceptional. Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!Best regards

10/10 Excellent

Alfredo, Key Biscayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Brand new and very spacious suite with an amazing ocean view. The staff were great. Had a wonderful massage at the spa for a great price. All the hotel amenities were great. Not walking distance from the old town, but only about a 10 minute drive and secluded from the crowds. Woll definitely stay there again.
Stayed 3 nights in Jun 2023
Response from Mirna on 16 Aug 2023
We appreciate you taking the time to leave us such a wonderful review! It's fantastic to know that you had a fantastic experience at our hotel. Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback reinforces our commitment to excellence. We're delighted that you found our facilities and amenities to be top-notch. Thank you for choosing our hotel, and we look forward to serving you again soon!Best regards

8/10 Good

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and beautiful hotel
The hotel is new and beautiful. We had the executive suite and were disappointed that it did not have even a Kitchenette, just a small mini fridge. Other than that bed was supper comfortable, the bathrooms were nice and clean. We liked the fact that the AC would turn off if the balcony doors are open. Great way to save energy. The pools were also very nice, the draw back was the limited hours of the pool bar. Roof terrace and bar was closed for private events the 5 days we stayed at the hotel. Breakfast buffet was one of the best I have tried, with indoor and outdoor seating. The beach in front of the hotel is not one of the most beautiful, but our intention was to explore the islands. The hotel is a 10-15 minutes Uber ride to Old Split and ferries.
Stayed 5 nights in Jun 2023
Response from Amphora Hotel Team on 24 Aug 2023
Dear Julio Viana,Thank you for taking the time to share your wonderful feedback! Our team strives to provide a seamless experience for all our guests, so your feedback serves as a great motivation for us. We genuinely appreciate your kind words about the overall atmosphere and we can't wait to welcome you back for another wonderful stay!Warm regards

10/10 Excellent

Courtenay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely stay, great staff and well thought through design
Stayed 5 nights in Jun 2023

10/10 Excellent

Peter, Toronto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel. I would stay here again. The outdoor pools are ok, but the indoor pool is great if you want to swim lengths.

2/10 Terrible

Katharine

Stayed 4 nights in Jun 2023

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast and great choice. All staff were friendly and helpful. Free use of the spa facilities was an added bonus. Great position on the waterfront and a lovely beachside walk into Split. Would highly recommend this hotel.
Stayed 5 nights in Jun 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the hotel. We really liked the spa/pool area, and they have a nice gym, and breakfast buffet. It's located right next to the beach.
Stayed 1 night in May 2023

10/10 Excellent

SUNJEUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in May 2023

10/10 Excellent

Deborah

Stayed 1 night in May 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Staff was very polite and helpful and the food was off the chart. Would stay here again!
Stayed 2 nights in May 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Though rooms were waem at night, couldnt not figure out air-conditioning system. Had to sleep with balcony door open.
Stayed 6 nights in Apr 2023

6/10 Okay

Osmar

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Katija

Stayed 1 night in Feb 2023

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and spa
One of the most beautiful hotels I’ve stayed at, amazing sea view, perfect spa service, big and beautifully furnished room, friendly staff. Can’t say more than good things except for one or two: first temperature in the shower; the bathroom is as amazing as the rest, but then water comes out slightly warm, not really hot. I called reception and they informed it’s the regular temperature in all the hotel. Actually I ended up taking my shower in the spa, as it was so comfortable, and water temperature a little better, but of course not what you expect for this level of hotel. Then it’s not comfortable to get 2 separate beds joined when you book one double, at least, again, not for this kind of hotel. But all in all the best of experiences.
Stayed 3 nights in Jan 2023

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would def book again, perfect hotel. Great room, breakfast and amenities. Would be great if they offered a free airport transfer but other than that great view too.
Stayed 2 nights in Oct 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel. 9 floors I believe , about 100 rooms. Faces the water. Or can face not so pretty buildings, so ask for a good view. Breakfast had anything you can imagine Staff very friendly Bar in main area. 15 min Uber from old town (less than $10usd)
Stayed 1 night in Sep 2022

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Wong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel could be almost a 5 star hotel
Stayed 3 nights in Sep 2022

4/10 Poor

Jon

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A very difficult time. Air conditioning did not work a good part of the time. Many people came to fix it with. Varying degrees of incompetence. We were in junior suite. The jacuzzi never worked The hot tub at the pool area is not kept at the right temperature. The saunas and steam baths sort of work Management is having tremendous difficulty reaponsing to electrical problems in the hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Yana Jadranka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice,,, more for business type stay! Very clean and stuff is very kind and professional! They go out of their way to make your stay as comfortable as possible.
Stayed 5 nights in Aug 2022

8/10 Good

FARID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was very good only no fried eggs in breakfast i do not like scrambled eggs
Stayed 3 nights in Aug 2022

10/10 Excellent

Cindy

Stayed 1 night in Aug 2022

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean and tidy hotel facilities. Excellent breakfast buffet. Conveniently located in a quiet area just 12 minute taxi ride to centre of Split
Stayed 7 nights in Aug 2022