We stayed four nights here and loved every minute. It is a short walk downhill from the train station, located just off the main street of the town, so it's lovely and quiet. It's close to Migros and Coop as well as restaurants.
We were warmly welcomed upon check in, our room was ready early, but we were encouraged to take our time and enjoy our complimentary local wine.
The rooms are well appointed, no air con though, and a coffee maker, kettle and bar fridge are on each floor for your use.
The rear of the hotel has spectacular views to Lake Thun and the castle.
Breakfast is amazing: Berry smoothie or apple juice, yoghurt with fresh fruit, granola and mixed berries, lovely fresh breads or croissants with jamon and a different cheese each day, tea, coffee or hot chocolate.
The snacks and lunch menus are quite innovative too. It is truly a delightful place and the staff is amazing.
Very highly recommended.