Dear Munkhzul,It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.Best Regards,Gil HartmanGeneral Manager

Dear Jennie,Thank you for your review! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. It was truly a pleasure having you here, and we hope you return soon.Best Regards,Gil HartmanGeneral Manager

Dear Kenneth,Thank you for choosing DoubleTree by Hilton Portland, Me. We're thrilled you enjoyed your stay and eagerly anticipate your next visit.Best Regards,Gil HartmanGeneral Manager

Dear Kevin,Thank you for your feedback. We're glad our team could provide you with a quiet room. We appreciate your suggestion regarding an EV plug-in and will consider it for future improvements. We look forward to welcoming you back soon to DoubleTree by Hilton Portland, Me.Best Regards,Gil HartmanGeneral Manager

Dear Amy,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally, and we'll make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon. Best Regards,Gil HartmanGeneral Manager

Dear Paul,Thank you for staying with us and letting us know about your experience. We are disappointed our accommodations were not as expected, and we apologize for any issues; however, please know our housekeeping team will investigate and correct any problems immediately. Again, thank you for your feedback, and we hope you will consider a return visit the next time you are in Portland.Best Regards,Gil HartmanGeneral Manager

Dear Karen,Thank you for sharing your experience with us. We're disappointed to hear about your room's maintenance and cleanliness issues and the inconvenience with the amenities. This falls short of the high standards we aim to uphold, and we apologize for any discomfort caused. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We also appreciate your suggestion regarding breakfast and will take it into consideration. Our team hopes to have the opportunity to regain your trust and provide you with a much-improved experience on your next visit.Best Regards,Gil HartmanGeneral Manager

Dear Darrell,Thank you for your kind words. We're glad our professional staff helped ensure a calm environment during the power outage, and we look forward to hosting you again at DoubleTree by Hilton Portland, Me!Best Regards,Gil HartmanGeneral Manager

Dear Josiah,Thank you for your review. We are always working our hardest to provide a high-quality experience for all of our guests, so it is deeply disappointing to hear that we didn't meet your expectations. Your concerns regarding our accommodations will be discussed internally to ensure that we are meeting our own high hospitality standards. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.Best Regards,Gil HartmanGeneral Manager

Dear Tiffany,Thank you for sharing your thoughts! It's great to hear you enjoyed the unique view from your room. Our team looks forward to welcoming you back to DoubleTree by Hilton Portland, Me, for another memorable experience!Best Regards,Gil HartmanGeneral Manager

Dear Zachary,Thank you for staying with us and for your feedback. We are disappointed you had issues with our parking, and we apologize for any inconvenience. It was great having you as our guest, and we hope you will consider staying with us again the next time you are in the area.Best Regards,Gil HartmanGeneral Manager

Dear Susan,Thank you for choosing DoubleTree by Hilton Portland, Me, and for taking the time to share your five-star experience! We are delighted to hear that you enjoyed our property during your recent stay. It was a sincere pleasure to host you and we look forward to welcoming you back again soon for another memorable visit to Portland. Best Regards,Gil HartmanGeneral Manager

Dear Jennifer,Thank you for sharing your experience at DoubleTree by Hilton Portland, Me! We're thrilled to hear that both you and your son enjoyed your stay. We look forward to welcoming you back for another enjoyable stay!Best Regards,Gil HartmanGeneral Manager

Dear Roland,Thank you for staying with us and for your feedback. We're glad you had a five-star experience, and we hope to welcome you back soon for another great stay.Best Regards,Gil HartmanGeneral Manager

Dear Christopher,Thank you for taking the time to provide us feedback on the cleanliness of the shower as well as notifying us of the items that were missing. We apologize for not meeting your expectations in this area. We will address these issues with our housekeeping team to prevent similar occurrences for future guests.Best Regards,Gil HartmanGeneral Manager

Dear Sarah,Thank you for choosing to stay with us, especially during such an important time for your family. We're delighted to hear that you appreciated the friendliness of our team, the cleanliness of our rooms, and the comfort of our beds. It's also great to know that we could provide you with a quiet and pleasant environment. We look forward to welcoming you back to DoubleTree by Hilton Portland, Me, for more lovely stays in the future!Best Regards,Gil HartmanGeneral Manager

Dear Prashant,Thank you for your feedback on your stay at DoubleTree by Hilton Portland, Me. It's wonderful to hear you received fantastic service from our team! We will pass on your compliments, and we hope you choose us again on your next Portland visit. Thanks again for your review!Best Regards,Gil HartmanGeneral Manager

Dear Marina,Thank you for your review. We apologize for the confusion with housekeeping and will discuss this with the team. However, we are thrilled to hear you enjoyed our refreshing pool and clean, comfortable rooms. Should your travels bring you back to the area, we hope you choose DoubleTree by Hilton Portland, ME for your stay again.Best Regards,Gil HartmanGeneral Manager

Dear Raymond,Thank you so much for the five-star review. We're delighted you had such a comfortable, relaxing stay with us, and we'll be sure to pass your compliments on to the team. We hope you'll visit us again soonBest Regards,Gil HartmanGeneral Manager

Dear Tim,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concerns about cleanliness and for any disappointment with the size of the rooms. We appreciate the chance to improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we'd appreciate the chance to provide you with a more enjoyable visit.Best Regards,Gil HartmanGeneral Manager

Dear Cynthia,Thank you for taking the time to leave a review. We are disappointed to hear your recent stay did not live up to your expectations, and apologize for any inconvenience. We'll use your feedback to make sure your next visit is a five-star visit, and we hope we'll see you again soon.Best Regards,Gil HartmanGeneral Manager

Dear Susan,Thank you so much for the five-star review. We're so pleased to hear you enjoy our comfortable, clean accommodations, and we hope you'll visit us again soon!Best Regards,Gil HartmanGeneral Manager

Dear Regena,Thank you for taking the time to leave a review. We are disappointed to hear about any inconvenience caused by our pool and lack of communication, and we would like to take this opportunity to apologize for any issues faced. Your feedback will help us improve as a destination, and we thank you for sharing your concerns.Best Regards,Gil HartmanGeneral Manager

Dear Rochelle,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory state of your room and apologize for any inconvenience caused. Your feedback will help us improve the experience of future guests, and we thank you for sharing your concerns.Best Regards,Gil HartmanGeneral Manager

Dear Larry,Thank you for taking the time to share your valuable thoughts. We're pleased you liked our comfortable beds and convenient on-site restaurant. Your feedback is appreciated, and our housekeeping team will focus on keeping our accommodations well-equipped. If your travels bring you back to Portland, we hope you consider giving us a second chance. Best Regards,Gil HartmanGeneral Manager

Dear Shelly Anne,Thank you for sharing your feedback about your recent stay. We're pleased you found your room clean and had a good overall experience. However, we apologize for the inconvenience caused by the lack of hot water in your bathroom shower. Rest assured, we'll address this issue promptly to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for a fully satisfying stay in the future.Best Regards,Gil HartmanGeneral Manager

Dear Jeffrey,Thank you for your feedback. We're glad to hear that your check-in process was smooth, but we're concerned about the issues you encountered with your room and bathroom. Your comfort is paramount, and it’s disappointing that our response did not meet your expectations and our standards. We appreciate you bringing this to our attention and will address it to ensure a better experience for all our guests. Our team hopes to have the opportunity to welcome you back and provide a more impressive stay.Best Regards,Gil HartmanGeneral Manager

Thank you

Dear Casey,We're happy when you're happy! Thank you for being our guest at DoubleTree by Hilton Portland, Me, and for taking the time to leave a review. During your next trip to the city, depend on us again for our great amenities and comfortable accommodations!Best Regards,Gil HartmanGeneral Manager

Dear Richard,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with clean, comfortable accommodations, and we offer our sincere apologies if this was not the case for you. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Best Regards,Gil HartmanGeneral Manager

Dear Fernando,We're delighted you had a positive stay at DoubleTree by Hilton Portland, Me. Your kind words encourage our team to maintain our high standards of service, and we look forward to welcoming you back soon.Best Regards,Gil HartmanGeneral Manager

Dear Julia,Thank you for your feedback. We apologize that your stay did not meet your expectations. During your stay, you can contact our guest services and discuss any concerns you have with them so they can resolve them promptly. We appreciate you staying with us and hope you can consider visiting again.Best Regards,Gil HartmanGeneral Manager

Dear Nour,Thank you for your feedback. Please accept our sincere apologies for the issues encountered during the recent snowstorm. You can rest assured that we have shared your insightful input internally, and our team is working hard to make the necessary improvements. It would be an honor to receive another chance to regain your trust. We hope you had a safe trip home.Best Regards,Gil HartmanGeneral Manager

Dear Nedra,We appreciated the opportunity to host you, although we regret that your experience fell short of expectations due to the unfortunate power outage caused by the winter storm. Your feedback is valuable to us as it helps us understand areas where we can better prepare for similar situations in the future. Rest assured, your comments will be shared internally with our teams to explore ways to enhance the overall guest experience. We hope to welcome you back in the future to demonstrate our commitment to guest satisfaction. Best Regards,Gil HartmanGeneral Manager

Dear Steve,Thanks for choosing DoubleTree by Hilton Portland, Me. We're pleased you settled right into our comfortable accommodations, and it was our pleasure to offer complimentary airport shuttle transportation. Come back soon for another stress-free travel experience!Best Regards,Gil HartmanGeneral Manager

Thank you

Dear Kercie,Thank you for taking the time to leave us a review! Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. We would love to see you the next time you are in the area for another memorable time!Best Regards,Gil HartmanGeneral Manager

Dear Rochelle,Thanks for being our guest at DoubleTree by Hilton Portland, Me. We trust you had a pleasant night's sleep in our accommodations! Safe travels, and come back soon. Best Regards,Gil HartmanGeneral Manager

Dear Marjorie,We are honored to have earned a perfect rating for your recent stay with us. Our team understands that traveling is a hectic journey, so we are thrilled that you appreciated the airport shuttle that we offer to our guests. We want our guests to relax and not worry about the little things that add up during travel so we are glad that you appreciated our convenient amenities as well. It is wonderful to read you enjoyed nearby restaurants all by foot. We trust that you had an excellent stay, and we look forward to welcoming you back for another great experience. Best Regards,Gil HartmanGeneral Manager

Dear Shawna,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! However, we regret that you were not fully satisfied with your experience. Your feedback will be taken into consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you enjoyed your time in Maine. Best Regards,Gil HartmanGeneral Manager

Dear Ramon, Thank you so much for choosing DoubleTree by Hilton Portland, Me. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness, and friendly staff. We hope you join us again on your next trip to Portland; it was truly an honor hosting you.Best Regards,Gil HartmanGeneral Manager

Dear Josiah,Thank you for your feedback. While we're glad you found your experience satisfactory, we strive to make it exceptional. Your enjoyment is our priority, and we'd love the opportunity to surpass your expectations during your next visit. It would be wonderful to welcome you back to DoubleTree by Hilton Portland, Me, for an exceptional stay. Best Regards,Gil HartmanGeneral Manager

Dear Rochelle,It's always a pleasure to welcome you back to DoubleTree by Hilton Portland, Me and we are delighted you continue to be impressed with our amazing staff and your stay overall. We look forward to welcoming you back for many more years to come.Best Regards,Gil HartmanGeneral Manager

Dear Christina,Thank you for your positive rating of DoubleTree by Hilton Portland, ME! We're glad your kids enjoyed our relaxing pool so much. Although we regret that you heard a bit of noise during your visit, it's good to know our clean, comfortable accommodations were otherwise pleasant. We appreciate your thoughtful compliments and hope to see you again.Best Regards,Gil HartmanGeneral Manager

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