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Reviews of WoodSpring Suites South Plainfield

2.5 out of 5
WoodSpring Suites South Plainfield
2991 Hamilton Boulevard, South Plainfield, NJ

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 112 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Dennis

Business traveller, Travelled with group
No housekeeping...
Stayed 4 nights in May 2024
Response from The Management on 21 May 2024
We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing and no room or clening service
Stayed 3 nights in May 2024
Response from The Management on 14 May 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from The Management on 14 May 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 Terrible

Sonya

Travelled with family and small children
Disliked: Staff & service, amenities
This is by far the WORST experience I’ve had the front desk person was shaking with an attitude is beyond egregious I refuse to spend another dime of my hard earned money at this property he was completely RUDE and IGNORED MY CHILD and I while we waited patiently in the lobby to be addressed by him after we just got out of the pouring rain this isn’t the first time he had a nasty attitude dealing with us but because of the outstanding service I had from the other associates I ignored his distasteful behavior NEVER AGAIN AND HE TOLD ME TO LEAVE THE PROPERTY I WILL BE REMOVING MY PREVIOUS RATING I WISH I COULD GIVE A NEGATIVE OR BETTER YET ZERO RATING
Stayed 1 night in Apr 2024

2/10 Terrible

Sonya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WOULD NEVER WASTE ANOTHER DIME OF MY MONEY AT THIS LOCATION I AM BEYOND DISGUSTED
Stayed 1 night in Apr 2024

2/10 Terrible

Sonya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is bar far the WORST experience I’ve had the front desk person was shaking with an attitude and is beyond egregious I refuse to spend another dime of my hard earned money at this property he was completely RUDE and IGNORED MY CHILD and I while we waited patiently in the lobby to be addressed by him after we just got out of the pouring rain this isn’t the first time he had a nasty attitude dealing with us NEVER AGAIN HE TOLD ME TO LEAVE THE PROPERTY I WILL BE REMOVING MY PREVIOUS RATING I WISH I COULD GIVE A NEGATIVE OR BETTER YET ZERO RATING
Stayed 1 night in May 2024

2/10 Terrible

Sonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Management on 10 May 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Stayed 1 night in May 2024
Response from The Management on 6 May 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

Danielle P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2024
Response from The Management on 6 May 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Sonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location has always been phenomenal they are always so pleasant when my daughter and I have a reservation
Stayed 1 night in May 2024
Response from The Management on 3 May 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 Poor

jose, Glendale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Management on 3 May 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

8/10 Good

Tyshawana Mc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay. The room being very clean stood out which is most important to me. I do however disliked the cheap metal frame beds, not expected for a hotel stay. It would have been nice to have coffee on-site atleast at the hotel and ice. I understand it is an extended stay but they can offer a little more.
Stayed 2 nights in Apr 2024
Response from The Management on 29 Apr 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 Poor

Jerry

Stayed 1 night in Apr 2024
Response from The Management on 14 May 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

10/10 Excellent

german araya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from The Management on 18 Apr 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 Okay

Yosheico

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from The Management on 18 Apr 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 Terrible

Virginia

Travelled with partner
Disliked: Amenities, property conditions & facilities
there were no normal hotel amenities, lingering cooking smells, one tiny bar of soap, no hair dryer, no coffee machine. no good for a one night stay .
Stayed 1 night in Apr 2024
Response from The Management on 12 Apr 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Iust really like the cleanliness friendly staff and facility was very organized and neat. Thanks for a decent comfortable stay really appreciated.
Stayed 1 night in Apr 2024
Response from The Management on 12 Apr 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Management on 8 Apr 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient to work
Stayed 3 nights in Jan 2024
Response from The Management on 8 Apr 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

Zaeé

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen area and bed
Stayed 3 nights in Mar 2024
Response from The Management on 8 Apr 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Rodney

Stayed 2 nights in Mar 2024
Response from The Management on 22 Apr 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Management on 28 Mar 2024
Thank you for your feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

Sharai

Liked: Staff & service
Stayed 4 nights in Mar 2024
Response from The Management on 25 Mar 2024
Thank you for your feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Serena

Stayed 1 night in Mar 2024
Response from The Management on 8 Apr 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

LAKSHMANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2023
Response from The Management on 12 Mar 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 Okay

Jamil, Long Branch

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Management on 4 Mar 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 Terrible

Matthew, Wallingford

Business traveller
Liked: Property conditions & facilities
Fire/Smoke alarm went off every couple of days. Trimming from window blinds fell down during middle of first night. Was not offered any room cleaning until about 2 days prior to departure even though I had been there about 3 weeks. Floor in room was quite dirty when I arrived and checked in, walking around barefoot my feet were almost black from dirt. Police had to be called one afternoon due to domestic disturbances that were directly across the hall from me.
Stayed 24 nights in Feb 2024
Response from The Management on 4 Mar 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

8/10 Good

Teresa

Response from The Management on 4 Mar 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 Poor

Ashok

Disliked: Cleanliness, property conditions & facilities
Not a gr8 hotel
Stayed 1 night in Feb 2024
Response from The Management on 23 Feb 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

6/10 Okay

Elena

The walls are super thin.
Stayed 3 nights in Dec 2023
Response from The Management on 20 Feb 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

10/10 Excellent

Kevi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from The Management on 20 Feb 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Solomon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice comfortable stay with a full refrigerator and microwave.
Stayed 2 nights in Feb 2024
Response from The Management on 20 Feb 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

Jacquie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was very friendly and the rooms were very clean.
Stayed 1 night in Feb 2024
Response from The Management on 9 Feb 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 Terrible

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
Experience was nothing as advertised. Only one good thing was the employee at the front desk.
Stayed 1 night in Feb 2024
Response from The Management on 9 Feb 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback. your review has revealed oversights that have been addressed for the benefit of all our guests. We hope that you will give us another chance to host you and show you the improvements we have made.

10/10 Excellent

Daniela, Green Brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is convenient and well kept. Good place for the price. Most of all, i appreciated the staff. Everyone was nice and polite. Jewelry was left in the room after check-out. Went to hotel after room was cleaned to ask for jewelry left behind (not really expecting a good outcome). I was extremely surprised that cleaning lady had found it and returned it. That doesn’t happen often….
Stayed 5 nights in Jan 2024
Response from The Management on 4 Feb 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024
Response from The Management on 4 Feb 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 2 nights in Jan 2024
Response from The Management on 29 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Sharde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Management on 26 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 Terrible

Tristan

Stayed 1 night in Jan 2024
Response from The Management on 12 Feb 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst motel I’ve ever been in roaches dirty rooms don’t stay here and after I left they try to charge my card when I wasn’t there
Stayed 2 nights in Jan 2024
Response from The Management on 15 Jan 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback. your review has revealed oversights that have been addressed for the benefit of all our guests. We hope that you will give us another chance to host you and show you the improvements we have made.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could have been better. First they don't offer an Ice machine. They have refrigerators with freeezer and no ice trays. And on top of all that they had roaches. Visible roaches
Stayed 2 nights in Jan 2024
Response from The Management on 15 Jan 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback. your review has revealed oversights that have been addressed for the benefit of all our guests. We hope that you will give us another chance to host you and show you the improvements we have made.

10/10 Excellent

Ronald L

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Management on 8 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Dec 2023
Response from The Management on 8 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 Poor

Charese

Stayed 2 nights in Dec 2023
Response from The Management on 8 Jan 2024
We regret that your time with us was not as pleasant as we would have hoped and appreciate your feedback.

8/10 Good

Seralathan

Stayed 1 night in Dec 2023
Response from The Management on 8 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

Zsakia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Management on 2 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Management on 2 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 Okay

Jerry

Stayed 1 night in Dec 2023
Response from The Management on 18 Jan 2024
Thank you for your rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In suite kitchen
Stayed 2 nights in Dec 2023
Response from The Management on 2 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 7 nights in Sep 2023
Response from The Management on 2 Jan 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.