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Reviews of 3 Peaks Resort & Beach Club

3 out of 5
3 Peaks Resort & Beach Club
931 Park Ave, South Lake Tahoe, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 705 out of 1500 reviews" "
Rating 8 - Good. 401 out of 1500 reviews" "
Rating 6 - Okay. 204 out of 1500 reviews" "
Rating 4 - Poor. 109 out of 1500 reviews" "
Rating 2 - Terrible. 81 out of 1500 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Molida

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is quaint and clean. Restaurants/eateries are in walking distance. I do recommend this place if you have kids as well. I would definitely stay here again.
Stayed 1 night in May 2024
Response from Front Desk on 14 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Patricia, Chicoca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the space and the room was very nice and clean. We will definitely comes back!
Stayed 2 nights in May 2024
Response from Front Desk on 14 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’d highly recommend 3Peaks to anyone visiting Lake Tahoe! The team took great care of us. Best price, great location and amazing atmosphere.
Stayed 2 nights in May 2024
Response from Front Desk on 13 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the room.
Stayed 1 night in May 2024
Response from Front Desk on 13 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Nicole

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a great value except that the wifi does not work in the rooms. I was intending to work a but there and had to work in the lobby or by the pool, where the wifi worked but is not ideal. I go to Tahoe a few times a year and because of this, unfortunately, I won't return to this place. With the exception of one person, the staff was lovely and it is very dog friendly can clean.
Stayed 2 nights in May 2024
Response from Front Desk on 9 May 2024
Thank you for choosing 3 Peaks for your stay in South Lake Tahoe. We appreciate you letting us know about your experience and are actively addressing the mentioned. Please give us a call to let us know if there is anything else we can do before your next stay to make it a 5 star experience.

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our room was clean and property location was awesome. Couple of things that were disappointing were that we got charged wrong by staff, almost $200 that we caught and had refunded as well as staff just not being professional. As check in was happening, manager or lead associate was off to the side laying down/sitting on pool table vaping while two new associates were doing check in. Associate that was helping us had to “get permission” to give us extra towels. Just kinda weird. Other than that, everything was good.
Stayed 2 nights in May 2024
Response from Front Desk on 7 May 2024
Thank you for this feedback. We will be addressing this with management as we have not received any similar reports from guests we will be investigating this incident. We hope in the near future our hotel will meet your satisfaction. Again, we do apologize and thank you for your review. We’d love to see if there is anything we can do to make things right for your next stay, please contact our hotel general manager. Have safe travels.

8/10 Good

Celina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice and clean. Only complain is people outstairs were just stomping around til about 1230am. And again at 6am. I would stay here again just ask for upstairs room
Stayed 3 nights in May 2024
Response from Front Desk on 7 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon! Please give us a call before your next stay and request an upstairs room and we will do our best to accommodate!

10/10 Excellent

Gary, oakley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice upgrade !
Stayed 1 night in May 2024
Response from Front Desk on 7 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 8 May 2024
Thank you for your review and feedback with your stay here at the hotel. Apologies for any inconvenience of your experience, as we were not made aware of any issues during your stay we were unable to address it directly. Please give us a call to further discuss the issues so we are able to address properly as well as make things right with you and give you a 5 star experience on your next visit!

8/10 Good

Anna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Apr 2024
Response from Front Desk on 6 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Paola

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk on 6 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A bit weird. Place is nicely renovated but front desk staff are a bit rude and inflexible. There was a big fight overnight with some guests So it was hard to sleep. When I asked for an extension so I could catch up on sleep the next morning They said the maximum they would allow would be 30 extra minutes and then it would be $50 after that. Even though the hotel was not busy.
Stayed 2 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thank you for your feedback. We aim to offer excellent customer service and we are very sorry if that's not what you feel you experienced during your stay. Although the hotel may not have appeared busy this was not the case, which is why we were unable to provide a complimentary later checkout time. We hope to meet your satisfaction on your next stay and would like to make it up to you! Please give our front desk team a call before your next visit so we can make things right! Again we apologize and thank you for your review. Have a great day!

8/10 Good

Sarah, Carson City

Stayed 1 night in Apr 2024
Response from Front Desk on 3 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Okay

Serge

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The chicken is so very slow. Circa 1985 with paperwork with two people in front of me it took nearly a half an hour of waiting.
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
We apologize for the check in delays, we do require each guest to fill out a registration form as well as a pet form if necessary. Unfortunately we cannot control how fast these are filled out by each guest. We appreciate you letting us know about your stay. We are thankful that you chose our property. Please call our front desk before your next visit if there is anything we can do to make your next stay a perfect one

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 3 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price for location. We enjoyed the how close everything was. Hot tub on cold nights hit the spot.
Stayed 2 nights in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Gloria

Liked: Cleanliness
Disliked: Amenities
comfortable and pet friendly
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Heaven

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off price season rate was awesome for a two night stay. Quiet and clean. Loved having a kitchen, living room and separate bedroom.
Stayed 2 nights in Apr 2024
Response from Front Desk on 29 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 3 nights in Apr 2024
Response from Front Desk on 29 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot for dog owners. Large fresh smelling room, great shower, tub. Luxurious bed. Big TV with movie channels. Walking distance to shops/restaurants/casinos.
Stayed 3 nights in Apr 2024
Response from Front Desk on 29 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Okay

Danilo Irwin

Travelled with family
The air conditioning unit is not so good.
Stayed 3 nights in Apr 2024
Response from Front Desk on 29 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Piwara

Stayed 2 nights in Apr 2024

10/10 Excellent

jacqueline

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room and area of our stay, would come back here!
Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Harold Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay and time!
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

2/10 Terrible

Sathya, San Francisco

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking spot for customers.
Stayed 2 nights in Apr 2024
Response from Front Desk on 24 Apr 2024
Thank you for your review about your stay here at 3 Peaks. We do apologize for any inconveniences if some amenities did not meet your expectations and satisfaction. We provide parking in our parking lot and street parking as well as an overflow lot, therefore we are unsure about this issue. We hope to meet your satisfaction on your next stay and would like to make it up to you! Please give our front desk team a call before your next visit so we can make things right! Again we apologize and thank you for your review. Have a great day!

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our needs perfectly
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Garrett

Stayed 1 night in Apr 2024
Response from Front Desk on 13 May 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

2/10 Terrible

james

Stayed 1 night in Mar 2024
Response from Front Desk on 13 May 2024
Thank you for your review and feedback with your stay here at the hotel. Apologies for any inconvenience of your experience, as we were not made aware of any issues during your stay we were unable to address it directly. Please give us a call to further discuss the issues so we are able to address properly as well as make things right with you and give you a 5 star experience on your next visit!

8/10 Good

Rikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite and cozy. No kitchens for washing cups or food down. Loved the large hot tub!
Stayed 2 nights in Mar 2024
Response from Front Desk on 21 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 21 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Sean

Disliked: Cleanliness, amenities, property conditions & facilities
Ray is great and helpful. Easy check in. Dirty comforter. Funky dirty rubbery piece of something under the comforter. Nice hot tub.
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Baiju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and a convenient location
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Okay

Sean

Disliked: Cleanliness, amenities, property conditions & facilities
Bare minimum amenities but that's why the price can be low some days. Other days not so cheap so not worth it then. Hit run is nice if it is working.
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Michael, Mill Valley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean cozy well decorated hotel near stateline
Stayed 2 nights in Apr 2024
Response from Front Desk on 17 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 17 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was relaxing, warm and cozy with charm especially waking up to the snow covered trees and property. the hot tub was awesome and easy to walk to the town for food/movie theater and other fun shops.
Stayed 4 nights in Mar 2024
Response from Front Desk on 8 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three Peaks Resort and Beach Club offers a wonderful stay. It provides an instant, walkable access to the lake behind them. Additionally, they provide complementary drinks at the lobby. Our room was impressively clean and well maintained. It offers an oven, stove, and microwave. However, the only things that were a concern were that the bathtub faucet was leaking water and the sofa bed was uncomfortably thin for my kids. Otherwise, the guest service was very hospitable and we’d highly recommend.
Stayed 2 nights in Apr 2024
Response from Front Desk on 8 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Selena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay! Property was clean and safe. Very close to shopping, eating and skiing!
Stayed 2 nights in Mar 2024
Response from Front Desk on 8 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Amenities
We booked last minute and were pleasantly surprised. We’ll definitely be going back!
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Okay

Timothy

Great location near casinos, restaurants, Heavenly Gondola, shopping, etc. The property is old and a little tired but if you travel with a dog, this is a good option.
Stayed 3 nights in Apr 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Mike

Travelled with partner
Liked: Amenities, property conditions & facilities
Best stay in SLT so far. Minor problems that were taken care of almost instantly. Great staff.
Stayed 5 nights in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Jose

Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Cyrus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the heavenly gondola room was nice and spacious with a good bed.
Stayed 1 night in Mar 2024
Response from Evelyn-Guest Services Manager on 31 Mar 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

DEEPAK

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Front Desk on 28 Mar 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Cathy, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, clean and comfortable beds!
Stayed 2 nights in Mar 2024
Response from Front Desk on 25 Mar 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here & have done so multiple times! The staff is always there to assist with anything & it’s just a quaint, clean, comfortable place to stay!
Stayed 1 night in Dec 2023
Response from Front Desk on 21 Mar 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Good

Jannet

Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!