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Reviews of TUI BLUE Scheherazade Adults Only - All Inclusive

4 out of 5
TUI BLUE Scheherazade Adults Only - All Inclusive
Bloulevard du 14 Janvier, Sousse

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raad

Excellent services, staff are friendly and food are lovely
Stayed 1 night in May 2024
Response from etx-mjegham on 17 May 2024
Dear Raad,Thank you so much for your fantastic review. We're delighted to hear that you had such a positive experience and enjoyed your stay with us. Your perfect score of 5 out of 5 points means the world to us. We look forward to welcoming you back for another exceptional stay.Wiem Zardi - Guest Relations Manager

10/10 Excellent

ridha

Stayed 8 nights in Oct 2023
Response from etx-mjegham on 4 Nov 2023
Dear Ridha,Thank you so much for the great feedback. We are happy to know that you liked your stay at our hotel.Guest Relations Manager - Wiem

4/10 Poor

Abir, el paso

Disliked: Property conditions & facilities
The private pool was very dirty and the food varied but with no taste.
Stayed 1 night in Oct 2023
Response from etx-mjegham on 3 Nov 2023
Dear Abir,Thank you for taking the time to leave a review about your recent stay at our hotel. We are sorry to know that you did have few things that did not go well during your stay in our hotel. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience.Guest Relations Manager - Wiem

10/10 Excellent

Hazem

Travelled with family, Travelled with partner
The staff is incredibly helpful and professional
Stayed 1 night in Oct 2023
Response from etx-mjegham on 3 Nov 2023
Dear Hazem,Thank you for your stay with us and for sharing your experience with other travellers. We are incredibly grateful that you took the time out to leave us a 5-Star review. We take pride in knowing our guests are happy with their experience. Guest Relations Manager - Wiem

10/10 Excellent

joanne

Stayed 8 nights in Sep 2023
Response from etx-mjegham on 4 Nov 2023
Dear Joanne,We would liek to thank you so much for the feedback. Looking forward to having you again.Guest Relations Manager - Wiem

8/10 Good

Samah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about this hotel Cleanliness The beach Stuff at the reception Amenities Activities
Stayed 3 nights in Jun 2023
Response from etx-mjegham on 3 Nov 2023
Dear Samah,We would like to thank you for taking the time to leave a review about your stay at our hotel. We are so glad you enjoyed your holiday. Looking forward to having you again.Guest Relations Manager - Wiem

10/10 Excellent

Tsietsi

Stayed 2 nights in May 2023

8/10 Good

Daniel

Stayed 1 night in Oct 2022
Response from etx-mjegham on 6 Nov 2023
Dear Daniel,We would like to thank you for taking the time to leave a review about your stay at our hotel. We are so glad you enjoyed your holiday. Looking forward to having you again.Guest Relations Manager - Wiem

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Assia

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, and the staff is very friendly
Stayed 1 night in Aug 2020

8/10 Good

AM, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great views, great beach, very good food, but some small improvements would make it even better. A/C in the hallways especially the top floor is vital in the summer heat, also common sense hospitality training could be improved as some staff members seem to have difficulty with normal, formal greetings
Stayed 1 night in Aug 2020

6/10 Okay

Am, Vancouver, Canada

Business traveller
Liked: Cleanliness
Property is pretty good, but A/C badly needed in the corridors. Staff is friendly, but security is poorly trained and sometimes rude and disrespectful.
Stayed 1 night in Aug 2020

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Package tours hotel
Stayed 3 nights to explore places near Sousse. Hotel caters to package tours and is fine for that, just not my kind of place but service is really good and everyone is very friendly. The a/c had a strange odor but otherwise comfortable.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Caroline, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a unique Beach Holiday experience. The Hotel is situated on its own stretch of beach, yet you can step outside the gates and walk for miles in either direction for Sousse Medina, shops and bars. However, if you just want to stay within the Hotel your room will be compact yet fresh, modern and well fitted, the food will be first rate with a huge selection of choice available at every meal with inside or outside dining options. The staff and management are very high profile and genuinely make you feel like a valued customer with many personal touches. If I were looking to be picky, I would say the pool towels are far too small, the gym although well equipped wasn’t air conditioned sufficiently and that we were a little disappointed with the Spa and that Expedia customers get a slightly different deal to Tui customers, so no bathrobes, tea & coffee facilities in the room, etc. That said, we'd return to this Hotel without question as its sole aim is to make sure you go home happy and thoroughly chilled!
Stayed 15 nights in Aug 2018

10/10 Excellent

becky , southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Calm, great staff, good food
Really calm atmosphere, the buffet food was a good surprise as it was always fresh with a lot of choice and many healthy options. The staff were amazing, really polite and friendly, you could tell they cared about the hotel and it's success. The grounds are immaculate, and the hotel is really clean with lovely toilets!
Stayed 8 nights in Apr 2018

8/10 Good

mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2023
Response from etx-mjegham on 21 Nov 2023
Dear Mehdi,We really appreciate you taking the time to write such a detailed and valuable comment. We would be more than happy to welcome you back.Guest Relations ManagerWiem

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from etx-mjegham on 6 Nov 2023
Dear Laila,We would like to thank you so much for the feedback. Looking forward to having you again.Guest Relations Manager - Wiem

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2023

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt hotel för avkoppling och återhämtning.
Stayed 3 nights in Sep 2022

4/10 Poor

firas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Petit hôtel propre et bien situé, mais le service est terriblement mauvais. Pour commencer, la réceptionniste se trompe et nous donne des bracelets tout compris soft alors que nous avons précisé que notre réservation était all inclusive. Une deuxième déception suite à l'attitude discriminante des serveurs de la piscine. Nous nous rendons compte le deuxième jour qu'ils ne nous ont pas fourni les cartes pour les serviettes de plage lors du check in. Et pour finir en beauté, un agent de sécurité nous toque a la porte de notre chambre et demande de quitter la chambre et faire le check out à 11h45 avec un ton décent alors que notre réservation indiquait 12h30. Suite à notre plainte le dernier jour, la même réceptionniste nous dit qu'il est normal de subir cette discrimination parce que nous sommes tunisiens.....
Stayed 1 night in Aug 2022

10/10 Excellent

Yahya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Najla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel propre personnel serviable et souriant
Stayed 2 nights in Jul 2022

8/10 Good

Amine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Animation war super - insbesondere dario. Generell super empfang - gute persönliche atmosphäre
Stayed 1 night in Sep 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragend Top!!!!
Wir waren in diesem Jahr das erste Mal bei Euch. Für die schöne Zeit, Euren warmherzigen Empfang, die wunderschöne Unterkunft, das fantastische Essen und die schönen Stunden, die wir bei Euch verbracht haben – dafür ein herzliches Dankeschön! Wir waren sicherlich nicht das letzte Mal bei Euch zu Gast. Du bist ein liebenswerter Hotel Direktor dein Herz schlägt für das Hotel 🏨 Wir kommen sicherlich wieder und von uns gibt es eine 💯 Weiterempfehlung!!!Ihr macht einen Großartigen Job!!!Nochmals Dankeschön ihr habt uns unseren Urlaub zu etwas besonderem und unvergessenen Gemacht 👏👏👏🙏🙏
Stayed 5 nights in Sep 2019

10/10 Excellent

Hassen, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel au dessus des normes tunisiennes.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait séjour de décompression
hôtel parfait pour ceux qui veulent : se reposer (adults only+ activités discrètes),..bien manger (qualité des repas exquise)...visiter (situation Sousse centrale) Ne pas s'arrêter à l'architecture non ostentatatoire du lieu, le vrai chic est dans les petits détails qui font la différence .
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインやチェックアウト時のレセプションでの対応がとても良かった。スタッフはフレンドリーで、応対も丁寧で良く教育されている印象を受けた。朝食、昼食も良かったが、特に夕食の内容が前日とは大きく変わる点に驚かされた。料理の種類も豊富で、味付けはどれも美味しく、チュニジアの料理もいろいろと楽しめた。夜のビーチパーティもとても楽しかった。部屋は全室オーシャンビュー、セキュリティもしっかりしており、アダルトオンリーのため、雰囲気も落ち着いていて非常に満足した滞在だった。また泊まりたいと思うホテルだった。
Stayed 2 nights in Jul 2019

4/10 Poor

Dennis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Suite Superior, Without Balcony.
I have been accommodated in a Suite Superior, Without Balcony, Partial Sea-view.I don´t recommend this room to anyone.The music show is just in front and every day till 23:30 you can not sleep,read or watch the TV. I spoke with reception and they did not change my room by another one.
Stayed 17 nights in Jul 2019

10/10 Excellent

abir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super super nice hotel and service. We were there for three days and it we were super happy.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tout est parfait note speciale pour monsieur hedi assistant general manager ainsi qu'a tout les travailleurs de l'etablissement et surtout le chef cuisinier ainsi que le personnel de la cuisine et du bar sans oublier l'accueil et le sourir de la receptioniste asma en deux mots hotel exceptionnel
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Tres beau design accueil gentillesse a l ecoute du client, belle plage calme et service boissob super securite rest style gastronomique sauf dessert trop chocolat en base, manque le citron les mousses variees citron cafe etc sinon rien a dire sauf chambre 1 personne ok pas 2 et pas de baignoire et toilette pas separee tres peu de place trop juste literie ok design peu de placards.
Stayed 4 nights in Jun 2019