Dear Customer,Thank you so much for taking the time to leave us such a fantastic 5-star review on Expedia! We truly appreciate.We're delighted to hear that you had a wonderful experience with us. Your support means the world to us, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,Mohamed Ali JLAIELGeneral Manager

Dear Guest,Thank you so much for taking the time to share your feedback We're thrilled to hear that you found our staff and service to be excellent, and that you enjoyed your stayWe're sorry the rooms appreciation. We take all feedback seriously, and we are looking into ways we can enhance the quality of our accommodations to better meet your expectations.Regarding the location, we understand that while our seafront setting offers breathtaking views, it may be a bit secluded from other attractions. We strive to provide a peaceful and relaxing environment for our guests to unwind, but we also recognize the importance of accessibility to nearby amenities. We'll take your comments into consideration as we continue to improve and evolve.We truly appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stayBest Regards

Dear Mr/Mrs Rafi,Thank you so much for your wonderful feedback! We're thrilled to hear that you love the hotel and enjoy the ambiance. Your positive comments inspire and motivate our team to continue providing the best possible experience for our guests. We look forward to welcoming you back and ensuring your future visits are just as delightful!Best Regards

Dear Mrs. Manuela,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay. Your feedback is crucial for us to address areas that require improvement.We deeply regret the confusion at check-in and the subsequent issues with the room charges. This falls short of the service standards we strive to uphold, and we understand the frustration it may have caused.Rest assured, we have already investigate this matter thoroughly and take corrective actions to prevent such situations in the future. It's disheartening to hear that the resolution process was not as smooth as it should have been, and we apologize for any additional inconvenience caused during check-out.Please be assured that your concerns are taken seriously, and we are committed to learning from this experience.Once again, we sincerely apologize for the shortcomings you encountered and hope to have the chance to restore your faith in our hotel in the future.Best regards,

Dear Atef Thank you for staying with us and sharing your feedback. It's always a pleasure reading positive comments. The IT service will handle the wifi issue soonest to avoid such problem from occurring again. Best ragards Aymen Farjallah General Manager

Dear Mr Mohamed, Thank you for taking the time to write your comments concerning your last stay at Sousse Pearl Marriott Resort & Spa. We look forward to welcoming you back in the nearest future. Sincerely , Sousse Pearl Marriott Resort & Spa

Dear Guest, On behalf the entire hotel team we want to thank you for sharing your feedback also for the confidence you place in us, we looking forward to welcome you back between us at th Sousse Pearl Marriot Resort & SPA. Sincerely.

Cher hôte, Nous vous remercions pour la note maximale attribuée à notre hôtel et à nos services, nous vous informons que nous avons votre partagé feedback avec toute l'équipe. Au plaisir de vous accueillir à nouveau parmi nous. Cordialement, Sousse Pearl Marriott Resort & Spa.

Cher hôte, Nous vous remercions pour la note maximale attribuée à notre hôtel et nous avons partagé votre feedback à avec toute l'équipe. Au plaisir de vous accueillir à nouveau parmi nous. Cordialement, Sousse Pearl Marriott Resort & Spa

Cher hôte, Nous vous remercions pour la note attribuée à notre hôtel et nous avons partagé votre feedback au sein de toute l'équipe. Au plaisir de vous accueillir à nouveau parmi nous. Cordialement, Sousse Pearl Marriott Resort & Spa

Dear Jan Thank you for your comment. We tried to reach you several times. Please let me know if you still need assistance. Best regards Aymen Farjallah General Manager

Dear Guest , Thank you for taking the time to write your comments concerning your last stay at The Pearl Resort & SPA, Sousse . We are sorry to hear that you were disappointed with our food offer. We will make sure the necessary measures will be taken to improve the food choices . We look forward to welcoming you back to your hotel The Pearl Resort & SPA . SOUSSE. Sincerely , The Pearl Resort & SPA, Sousse .

Dear Mr Micheal, Thank you for sharing your review ,We really apologize for the misunderstanding happened during your stay , please note that the reception officer gave you the same amount of money that was mentioned in the receipt .As for the express dry cleaning , we did present our sincere apologies and compensated you by avoiding a part of your drinks charges at the lobby bar. we also strive to provide our crew members the suitable training to meet guest satisfaction . we will be honored by giving us the opportunity to have your future presence at "The pearl resort and spa Sousse".

Dear Ms Aisha , We are happy to learn that you liked your overall experience at The Pearl Resort & SPA, SOUSSE and we would like to thank you for the excellent mark you have attributed to our hotel, services and facilities. We look forward to welcoming you back at our hotel in the near future . Sincerely , The Pearl Resort & SPA , Sousse .

Dear Ms Aisha , We would like to thank you for taking the time to put your valuable feedback after you stay with us at The Pearl Resort & SPA , Sousse . We are happy to learn that you liked your overall experience . Your comments will be shared with the team, this is incontestably our best source of reward and motivation. We look forward to welcoming you back to your hotel. Sincerely, The Pearl Resort & SPA. SOUSSE

Dear Nneka, Thank for choosing our hotel as a place to stay during your last visit to Sousse. We are glad to hear that you enjoyed your stay with us.We are also pleased that you appreciated our staff, it means so much for them. we are waiting to welcome you back again among us.

Merci beaucoup pour votre commentaire.

Thank you for your feedback, Thank you for your feedback, sorry for the inconvenience, Our hotel in well reputed and we did not face such a case, we have to make sure that our staff will not be accused of stealing cause it is not fair for them. You complained that your phone was stolen however it was with you and no one took it. We remain at your entire disposal for any further assistance and information you may require.

Dear Guest, Thank you for taking the time to share your feedback about your last stay with us. We value our guests’ comments in that they offer us a constructive glance at our strong points, but even more importantly at areas where we should improve our performance and service. We are happy to hear that you enjoyed your stay with us and will proudly share your comments with all concerned, and relay your encouragements to all our team. We look forward to welcoming you back at The Pearl very soon! Sincerely, The Management

Good day, Thank you for your feedback, Ms Anderson we are glad to inform you that we did our best to take care of you and provide a smooth and relaxing stay for you, Please be advised that all our staff including the guest relation, reception team, restaurant hostess and housekeeping members do speak english, We kept talking to you guest for hours about several things as you likes to communicate with others,please note that our staff are well trained and so respectful and we never had any complain about someone hitting on our guest or trying to be in a relationship with them as you mentioned. Ms Anderson, you were blaming our bar man that he did took payment for your drinks white the truth was you just signed on the bill and posted on your room charge to pay later but you were insisting that you pay directly at the bar, so as we checked the camera and found the bill we find out that you just signed and never paid at the bar, after showing you the bill, you addmited that you were wrong. You booked for almost one month stay at our hotel then you left after two weeks, we called your boyfriend to make sure that you are ok, he answered and said that they will be staying at his mother home for two days and come back to the hotel,however they came and cancelled the reservation and changed to another hotel, and now you are asking for refund pretending that our services and staff do not fit their expectation. We remain at your entire disposal for any further assistance and information you may require.

Dear Guest, Thank you for taking the time to share your feedback about your last stay with us. We value our guests’ comments in that they offer us a constructive glance at our strong points, but even more importantly at areas where we should improve our performance and service. We are happy to hear that you enjoyed your stay with us and will proudly share your comments with all concerned, and relay your encouragements to all our team. We look forward to welcoming you back at The Pearl very soon!

Dear Guest, Thank you for taking the time to share your feedback about your last stay with us. We value our guests’ comments in that they offer us a constructive glance at our strong points, but even more importantly at areas where we should improve our performance and service. We are happy to hear that you enjoyed your stay with us and will proudly share your comments with all concerned, and relay your encouragements to all our team. We look forward to welcoming you back at The Pearl very soon!

Dear Guest, Thank you for taking the time to share your feedback about your last stay with us. We value our guests’ comments in that they offer us a constructive glance at our strong points, but even more importantly at areas where we should improve our performance and service. We are happy to hear that you enjoyed your stay with us and will proudly share your comments with all concerned, and relay your encouragements to all our team. We look forward to welcoming you back at The Pearl very soon!

Dear Guest, Thank you for taking the time to share your feedback about your last stay with us. We value our guests’ comments in that they offer us a constructive glance at our strong points, but even more importantly at areas where we should improve our performance and service. Plastic cups and glasses are compulsory around the pool and beach areas, as the use of glass is prohibited for safety reasons. We have however chosen high-quality material and hope you have enjoyed your drinks regardless of the recipient used. We are happy to hear that you enjoyed your stay with us and will proudly share your comments with all concerned, and relay your encouragements to all our team. We look forward to welcoming you back at The Pearl very soon!